FP PostBase Installation and maintenance instructions

Mailing system with Dynamic Scale
Operator Manual
First steps

About this Operator Manual
2
Please read this Manual before installing and using the PostBase mailing system
with Dynamic Scale. Please keep this manual near the system for quick reference.
These instructions are aimed at users of the PostBase mailing system with Dynamic
Scale. These instructions exclusively describe the installation and commissioning of
the PostBase mailing system in the configuration Feeder plus – Dynamic Scale –
PostBase franking machine – Catch tray, and inform the user of any peculiarities
when using the Dynamic Scale and the associated Feeder plus. For all further infor-
mation regarding use of the PostBase mailing system, please read:
Further documents – PostBase Operator Manual ‘First steps’ (part of the franking
machine’s scope of delivery)
– PostBase Reference Guide (available as download from Francotyp-
Postalia)
– Country-specific addendum to the Operator Manual (available
as download from Francotyp-Postalia / your local FP sales partner).
Safety tips The following keywords and signs identify the safety tips in this
manual:
Warning! indicates a potential hazard that may result in injury.
Warning: automatic start-up! indicates an automatic machine
operation that may result in the user being startled.
Caution! indicates a potential hazard that may result in dam-
age to the mailing system or impair the franking process.
In this manual, the product name appears in its plain form
‘PostBase’.
Text features
and symbols
The following symbols and text features are used in this manual:
• Bullets precede instructions.
– Dashes precede list items.
Menu names and options from the operating menu are written
in small capitals, e.g. MENU.
A tip offers advice or additional suggestions for improving the
operation.
Illustrations The display illustrations in this manual are generic examples that
may differ from the actual display on your PostBase.
As currency, Euro is used exemplarily.
About this Operator Manual

Contents 3
About this Operator Manual _____________________________________2
1 Safety tips ____________________________________________________4
2 Short description ______________________________________________6
2.1 Things worth knowing about the PostBase mailing system
with Dynamic Scale ________________________________________6
2.2 PostBase franking machine – overview _________________________8
2.3 PostBase Dynamic Scale – overview __________________________10
2.4 PostBase Feeder plus – overview ____________________________11
3 Installation and commissioning _________________________________13
Step 1: Unpacking and checking the contents of the package __________13
Step 2: Assembling the PostBase ________________________________15
Step 3: Connecting PostBase ___________________________________17
Step 4: Turning on the PostBase ________________________________18
Step 5: Installing the PostBase __________________________________18
Step 6: Turning off the PostBase ________________________________23
Step 7: Setting up the mailing system _____________________________24
Step 8: Connecting the Dynamic Scale and Feeder plus ______________26
Step 9: Filling the sealant tank with sealing liquid ____________________27
Step 10: Turning on the PostBase mailing system ____________________30
4 Franking ____________________________________________________31
4.1 Preparations _____________________________________________31
4.2 Setting a franking imprint ___________________________________34
4.3 Setting a product for dynamic weighing ________________________35
4.4 Adding letters to the stack and franking ________________________36
5 Maintenance and care _________________________________________39
5.1 Cleaning the PostBase mailing system with Dynamic Scale ________39
5.2 Cleaning the sensors ______________________________________40
6 Tips for self-help in case of faults ________________________________44
6.1 Error messages and help ___________________________________44
6.2 Remedying a letter jam ____________________________________48
Appendix
Technical Data ________________________________________________51
Declaration of conformity ________________________________________53
Graphical symbols, safety signs and product safety labels ______________54
Customer Support / Warranty _____________________________________59

PostBase mailing system with Dynamic Scale
4
1 Safety tips
The PostBase with Dynamic Scale is a digital mailing system with ink-jet print
technology for metering mail. The PostBase with Dynamic Scale complies with
the pertinent safety regulations for office information equipment.
Please observe the following tips for your own safety:
Prevention of electrical hazards
• Operate the PostBase mailing system only on a grounded single-phase power
socket. Make sure your office power supply conforms to the power requirements
indicated on the serial number plates.
• Make sure the sockets for connecting the mailing system are close by and easily
accessible at all times.
• Unplug the plugs of all mailing system components in case of an emergency.
Call the Customer Support.
• Take special care that no foreign objects penetrate the mailing system’s interior.
• Be extremely careful when handling liquids.
• When filling with sealing liquid, make sure not to wet any parts connected to the
mains.
• Unplug the plugs of all components prior to cleaning the PostBase mailing system.
Prevention of mechanical hazards
• Keep long hair, fingers, loose clothing pieces, neck ties, shawls, jewelry and the like
away from moving machine parts.
• Do not remove any parts of the housing.
• Do not remove any equipment related to safety or protection. Do not make them
inoperative or unable to function.
Accessories and consumables
• We recommend to use only approved FP equipment and FP original parts. The
manufacturer FP has established reliability, safety and applicability.
The manufacturer cannot assess the reliability, safety and applicability for products
not approved by FP, and therefore not vouch for such products. The full functioning
of the PostBase mailing system at the time of delivery can only be guaranteed
when using original Francotyp-Postalia ink cartridges.
• Use the supplied power and connection cables or cables that have been approved
by Francotyp-Postalia. Make sure that cables are not damaged.

Safety tips 5
• Ingestion of the ink can be hazardous. Avoid contact with the eyes. Keep the ink
cartridges away from children. Further instructions for use are enclosed with the ink
cartridges.
• We recommend to use only the batteries provided by Francotyp-Postalia.
The manufacturer FP has established reliability, safety and applicability. Observe
the instructions enclosed with the battery for correct use and disposal.
General safety tips
• Install the PostBase mailing system with Dynamic Scale according to the
instructions.
• The PostBase mailing system is not intended for use in the immediate vicinity of a
VDU workstation. To prevent distracting reflections on a VDU workstation, this
product must not be placed in the immediate field of vision.
• Do not use attached parts like the weighing platform, label compartment, display,
drawer, … as ‘handles’ during transport. The best way to handle the components
is to hold them at the lower part of the housing at the clearances on both sides.
• When you move the PostBase from a cold environment (i.e. below 10 °C / 50 °F):
Unpack the PostBase and wait at least 2 hours before connecting the PostBase.
The PostBase requires this period to adapt to the ambient conditions. Any conden-
sation evaporates.
• The Feeder plus with Ramp plus and the Dynamic Scale are intended exclusively
for operation with the PostBase franking machine. It is not permissible to operate
these system components without the PostBase franking machine.
• Only connect the Feeder plus to the Ramp plus.
• The Ramp plus is intended exclusively for operation with the Feeder plus.
• When a letter or letter stack is inserted, letter transport will start automatically after
a short delay: The transport elements (rollers and conveyor belts) move. Do not be
startled.
• Do not touch the moving transport elements (rollers and conveyor belts) when letter
transport is in progress. Do not attempt to block these.
• Have maintenance and repair work done only by qualified personnel authorized by
Francotyp-Postalia. Otherwise, your warranty may become void.

PostBase mailing system with Dynamic Scale
6
2 Short description
2.1 Things worth knowing about the PostBase mailing system
with Dynamic Scale
System configuration The mailing system described in these instructions con-
sists of the following components:
– PostBase Ramp plus
– PostBase Feeder plus with sealer
– PostBase Dynamic Scale
– PostBase franking machine with integrated static scale
– Catch tray.
You can find overviews of the individual system
components in chapters 2.2 to 2.4.
Ramp plus
Feeder plus with sealer
Dynamic Scale
PostBase franking machine
Static scale
Catch tray

Short description 7
Functions The PostBase mailing system with Dynamic Scale
supports all functions available in the basic version,
and also enables you to process mixed letter mail
from a stack.
Dynamic weighing
and franking
In order to process your mixed letter mail, activate
dynamic weighing when selecting the product from the
product calculation menu – easily, without entering any
further settings for the Dynamic Scale.
Place the letter stack on the Ramp plus, the Feeder plus
separates the mail pieces from the stack, moistens and
seals the envelope flaps (if the sealing function is acti-
vated) and transfers them to the Dynamic Scale.
The Dynamic Scale (suitable for mail pieces up to 1 kg /
2 lb) determines the format and weight of each mail
piece during transport from the Feeder plus to the frank-
ing machine, and transfers both values to the franking
machine. On the basis of the set mailing data and the
current weight and format information from the Dynamic
Scale, the PostBase sets the corresponding postage for
franking.
With products for which no dynamic weighing is availa-
ble, use the static scale integrated in the franking
machine or enter the weight by hand. A symbol in the
Home screen displays the current weighing mode at all
times.
Equipment / options For information on the equipment variants and options
available in your country, please read the country-specific
addendum to the PostBase operator manual.
The ‘differential weighing’ option is not available for the
PostBase mailing system with Dynamic Scale.

PostBase mailing system with Dynamic Scale
8
2.2 PostBase franking machine – overview
Display / touch screen
Label
compartment
PostBase button:
ON / OFF
To adjust the display inclination:
Press the key
Catch tray
Scale with weighing platform
Letter receiving tray
Drawer
Access flap to print system
Drawer latch lever
Stop
Stylus for touch screen operation
(stored either left or right in a receptacle on the back of the display housing)

Short description 9
Franking machine – rear view
USB port
Battery compartment
(at the bottom)
Power connection
PC connection
CAN-BUS
(Dynamic Scale connection)
LAN port
Flap covering the
Revenector security device
Slider for unlocking
the security device
Emergency release
for ink cartridges

PostBase mailing system with Dynamic Scale
10
2.3 PostBase Dynamic Scale – overview
Power connection
CAN BUS (connection to the
franking machine)
CAN BUS (Feeder plus
connection)
Catches (lugs) for coupling with the
franking machine housing
Hood
Letter receiving tray
Do not use
(only for service purposes)
Handle (for folding the
hood up and down)
Guide plate
Conveyor belts
LED status indicator, blue
(below the hood)