
• Follow assembly instructions closely
• Do not overload the tables (220 lbs maximum straight, 330 lbs maximum corner)
• The input voltage should be within 108-132V
• Use the glides to properly level the table before use
• When moving the table, do not tilt the table on one leg or misalignment may occur
• Before rst use, perform reset operation
• If after trouble shooting the problem persists, contact Customer Service for further
assistance
GENERAL TIPS
ALL
WORKSTYLES
WELCOME
1980 West Avenue 140th San Leandro CA 94577 I TEL: 877.828.0410 I FAX: 510.535.5237 I http://www.friant.com
Troubleshooting 2 stage My-Hite
Error Code Explanation Cause Solution
E01 Connection Issue The leg is disconnected from the control box.
Check the cable connections between leg and computer. Reset
display.
If problem persists contact Friant Customer Service.
E02 Continous Operation Continous operation for 5 min. Let motor rest for 10 min. Then try again.
If problem persists contact Friant Customer Service.
E03 Tabletop Overload The tabletop load exceeds the weight limit
Check that weight on table does not exceed weight limit.
2 stage straight - 220 lbs, 2 stage corner - 330 lbs
If problem persists contact Friant Customer Service.
E04 Control Box Malfunction Control Box Malfunction Perform reset operation.
If problem persists contact Friant Customer Service.
E05 Display is frozen Display locked for 30 seconds Perform reset operation.
If problem persists contact Friant Customer Service.
E06 Communication
Disconnected Connection lost between display and control box Check cables. Perform reset operation.
If problem persists contact Friant Customer Service.
E07 Display shows less than 27” The height on display is lower than 27” Perform reset operation.
If problem persists contact Friant Customer Service.
E08 Motor Short Circuit Motor cable damaged Check the motor cable for damage.
If problem persists contact Friant Customer Service.
E09 Hall Error Hall count error Perform reset operation.
If problem persists contact Friant Customer Service.
E10 Actuator Error Failure of control box actuator Disconnect power supply for 1 minute then plug in.
If problem persists contact Friant Customer Service.
E11 Rebound Malfunction Rebound function error Perform reset operation.
If problem persists contact Friant Customer Service.
Jan 2020