Friant MY-HITE User manual

ALL
WORKSTYLES
WELCOME My-Hite 3 Stage Troubleshoot Reference Sheet
FIRST TIME USE
Reset Operation
1. Lower the table to 24.5” by holding arrow down (V) button. Release
button.
2. Press the arrow down (V) button again and hold until ASR shows on
the display.
3. Release the button and the ASR will flash on the display
4. Hold the arrow down button again. Table will shift up and down
slightly as it resets to 24.5”.
Note: If you cannot lower the table to the 24.5” height to perform reset
operation, you may need to clear out the maximum and minimum height
(See instructions on next page). Once completed, please return to the Reset
Operation instructions.
General Tips
• Follow assembly instructions closely
• Do not overload the tables (220 lbs maximum straight, 330 lbs
maximum corner)
• The input voltage should be within 108-132V
• Use the glides to properly level the table before use
• When moving the table, do not tilt the table on one leg or
misalignment may occur
• Before first use, perform reset operation
• If, after trouble shooting the problem persists, contact Customer
Success for further assistance.
Display in Centimeters
1. Press the arrow down (V) button until the display shows RST.
2. Hold “2” button until the display shows “10.3”
3. Perform reset operation. After reset, the display will be in
centimeters
Display in Inches
1. Press the arrow down (V) button until the display shows RST.
2. Hold “2” button until the display shows “10.4”
3. Perform reset operation. After reset, the display will be in inches
It is important to perform the reset operation below
before you use your My-Hite table for the first time.
TROUBLESHOOTING MY-HITE
Error code Explanation Cause Solution
H01 Motor has
overheated
Overuse 1. Let motor rest for 10 minutes.
2. Perform reset operation .
3. If problem persists contact Friant
Customer Success.
ERR, ASR
or RST
(solid or
flashing)
System is
locked
Various
Reasons
1. Remove plug from electrical
outlet for 15 seconds, then plug
unit back in.
2. Perform reset operation.
3. If problem persists contact Friant
Customer Success to replace
control panel.
No
display
Control
Panel has
lost power
Disruption in
power supply
to base
1. Remove plug from electrical
outlet for 15 seconds, then plug
unit back in.
2. Perform reset operation.
3. If problem persists contact Friant
Customer Success to replace
control panel.
E01,
E02, or
E03
Excessive
weight
distribution
Too much
weight (limit
exceeded)
or Other
problem
1. Check that weight on table does
not exceed limit.
2. Perform reset operation.
3. If problem persists contact Friant
Customer Success to replace
control panel.
E07,
E08, or
E09
Signal
Interruption
Signal is
interrupted
between
leg and
computer
1. Perform reset operation.
2. If problem persists contact Friant
Customer Success
LOC Locked
display
Various
Reasons
1. Hold down “S” button for 10
seconds until display shows
numbers indicating height
2. Display is now unlocked.
3. If problem persists contact Friant
Customer Success
See next page for instructions on programming presets and
for setting and clearing minimum and maximum heights

ALL
WORKSTYLES
WELCOME My-Hite 3 Stage Troubleshoot Reference Sheet
07.25.23
To Program The Memory Control Panel:
Adjust the table to the desired height, press the Skey and one of the three preset buttons. This position is now saved. Once a preset button is
pushed, the table will automatically move to the preset height. Repeat this procedure for each preset button.
Set Minimum Height (Version 1) Set Minimum Height (Version 2)
1. Press the arrow down (V) button to get to desired minimum height.
Note: the arrow down button must be the last button pressed to set
the minimum height. You cannot press the arrow up button when
trying to set the minimum height.
2. Hold “S” button until screen display flashes. Immediately press “S”
button twice again.
3. Display will flash “000” and then show the set minimum height.
1. Press the arrow down (V) button to get to desired minimum height.
Note: the arrow down button must be the last button pressed to set
the minimum height. You cannot press the arrow up button when
trying to set the minimum height.
2. Press “S” button and then press down button.
3. Hold “S” button until screen display flashes “000”.
Set Maximum Height (Version 1) Set Maximum Height (Version 2)
1. Press the arrow up (Л) button to get to desired maximum height.
Note: the arrow up button must be the last button pressed to set
the maximum height. You cannot press the arrow down button
when trying to set the maximum height.
2. Hold “S” button until screen display flashes. Immediately press “S”
button twice again.
3. Display will flash “999” and then show the set maximum height.
1. Press the arrow up (Л) button to get to desired maximum height.
Note: the arrow up button must be the last button pressed to set
the maximum height. You cannot press the arrow down button
when trying to set the maximum height.
2. Press “S” button and then press up button.
3. Hold “S” button until screen display flashes “999”.
Clear Maximum & Minimum Height (Version 1) Clear Maximum & Minimum Height (Version 2)
1. Table can be at ANY HEIGHT but NOT the minimum or maximum.
2. Hold “S” until display flashes. Release button.
3. Press “S” slowly, multiple times - until “555” shows on display.
Note: Display will show other codes, continue to press “S” until
“555” shows.
4. Display will then show table height and can now move to any height
between 24.5” and 50.1”.
1. Table can be at ANY HEIGHT but NOT the minimum or maximum.
2. Press and release “S” button. Then hold “S” button until “555” shows
on display.
3. Table can now move to any height between 24.5” and 50.1”.
Special Clear Maximum & Minimum Height
Following is a special reset procedure when minimum and maximum height is set within 1” of each other:
1. Unplug unit for 10 minutes
2. Connect unit to power take care not to touch up or down arrows
3. Hold “S” button until it flashes
4. Let go and press “S” button 6 times in a row
5. 555 will show up on the display, minimum and maximum heights are now cleared.