terminal. It is used to access the sensitive administrator menu. The
administrator password is between 7 and 12 alpha and numeric
characters (min=7, max=12). At least 1 alpha and 1 numeric character
must be used.
If the wrong administrator password is entered more than four (4)
consecutive times while trying to access the administrator menu, the
user will be locked out. At this point, please call Global Payments for
assistance: Customer Care 1-800-599-6491 - Tech option 3.
Password Restrictions:
●The Administrator Password cannot contain more than four (4) of
the same character (e.g. 2222, BBBB, etc…)
●The Administrator Password cannot have more than four sequential
characters in both ascending and descending orders. (e.g. ABCD,
StuVw 90123, 1234 etc…)
●The Administrator Password cannot have the same string as the
Administrator ID. NOTE: If the Administrator ID is greater than four
characters.
You should change your password periodically for maximum
protection against fraud.
You can setup up to nine (9) available Administrator User Names (“ID”)
and Passwords. Each Admin User Name (“Admin ID”) has an
associated password. There cannot be duplicate Administrator User
Names.
access the security menu with his credential to create the lower-level
user ID. For example, an admin user is required to access the security
menu to create the manager user ID. A supervisor user ID can be
created by either the Admin user or the manager user.
There are up to 10 managers and 10 supervisors. The
Manager/Supervisor ID is between one to seven numeric digits. Each
ID must be unique and cannot be duplicated.
The manager, supervisor, and clerk password length is seven alpha
and numeric characters. The password can consist of any number of
alpha or numeric characters.
If the manager or supervisor forgets their password, the higher-level
user (for example, the admin user) must delete the existing
manager/supervisor ID and add a new one.
Set Up Your Manager/Supervisor ID and Passwords
Any higher-level user can set up the users at a lower level. For
example, an administrator can set up both manager and supervisor
users; a manager can set up supervisor users.
1. At the home screen, press the administrator [.,#*] key or tap
ADMIN on the home screen for the administrator menu
2. Tap Security
3. Enter the username and password, press [Enter]
4. Tap Supervisor/Manager
5. Enter the administrator name and password, press [Enter]
6. Press [1] Add User
7. Press [1] Supervisor, [2] Manager
8. Enter Supervisor or Manager ID
9. Enter Supervisor or Manager Name
10. Enter Password, re-enter Password
11. Terminal prompts: Add Another? [1] Yes [2] No
12. Press [Cancel] to return to the home screen
