Grandstream Networks GXV-3140 User manual

Grandstream Networks, Inc. GXV3140 USER MANUAL
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
Grandstream Networks, Inc.
GXV3140
IP Multimedia Phone
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Grandstream Networks, Inc. GXV3140 USER MANUAL
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
GXV3140 User Manual
Index
WELCOME ..................................................................................................5
GXV3140 Overview........................................................................................................................5
INSTALLATION ...........................................................................................6
EQUIPMENT PACKAGING ................................................................................................................... 6
SAFETY COMPLIANCES...............................................................................................................6
WARRANTY ...................................................................................................................................6
CONNECTING THE GXV3140 IP MULTIMEDIA PHONE..................................................................... 7
WALL MOUNT................................................................................................................................7
PHONE STAND..............................................................................................................................8
PRODUCT OVERVIEW...............................................................................9
USING THE GXV3140 IP MULTIMEDIA PHONE......................................12
LCD...................................................................................................................................................... 12
MULTIPLE SIP ACCOUNTS AND LINES ............................................................................................ 18
HANDSET, SPEAKER AND HEADSET MODE................................................................................... 19
MAKING A CALL 19
DURING CALLS .................................................................................................................................. 20
ANSWERING CALLS...................................................................................................................20
CALL HOLD/WAITING .................................................................................................................20
CALL TRANSFER ........................................................................................................................20
3-WAY CONFERENCE ................................................................................................................21
VOICEMAIL （ MESSAGE WAITING INDICATION ） ...................................................................21
MUTE............................................................................................................................................21
CALL FEATURES .....................................................................................22
GXV3140 WEB CONFIGURATION INTERFACE......................................23
ACCESSING THE WEB CONFIGURATION PAGES .......................................................................... 23
DEFINITIONS ...................................................................................................................................... 24
STATUS PAGE DEFINTIONS ......................................................................................................24
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Grandstream Networks, Inc. GXV3140USERMANUAL Page3of82
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
ADVANCED SETTINGS PAGE DEFINITIONS............................................................................25
MAINTENANCE PAGE DEFINITIONS.........................................................................................28
SIPACCOUNT CONFIGURATION PAGE DEFINITIONS............................................................32
SAVING THE CONFIGURATION CHANGES...................................................................................... 39
REBOOTING FROM REMOTE LOCATIONS...................................................................................... 39
CONFIGURATION THROUGH A CENTRAL SERVER ....................................................................... 39
LCD MENU AND FEATURES ...................................................................40
PHONE BOOK FEATURES................................................................................................................. 40
CALL HISTORY ................................................................................................................................... 46
MESSAGES......................................................................................................................................... 47
SOCIAL NETWORKS .......................................................................................................................... 48
WEB BROWSER ................................................................................................................................. 50
MULTIMEDIA ....................................................................................................................................... 52
APPLICATIONS ................................................................................................................................... 60
SETTINGS ........................................................................................................................................... 64
PERSONALIZE.................................................................................................................................... 70
INFO..................................................................................................................................................... 74
SOFTWARE VERSION UPGRADE...........................................................76
UPGRADE VIA KEYPAD MENU ......................................................................................................... 76
UPGRADE VIA WEB BROWSER CONFIGURATION PAGE.............................................................. 76
NO LOCAL TFTP SERVERS............................................................................................................... 76
CONFIGURATION FILE DOWNLOAD ................................................................................................ 77
RESTORE FACTORY DEFAULT SETTINGS............................................78
RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU .....................................................78
RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE .................................. 80
EXPERIENCING THE GXV3140 MULTIMEDIA PHONE ..........................82
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Grandstream Networks, Inc. GXV3140USERMANUAL Page4of82
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
TABLE OF FIGURES
GXV3140 USER MANUAL
Figure 1: Connecting GXV3140 .................................................................................................................... 7
Figure 2: Wall Mount for GXV3140 ............................................................................................................... 7
Figure 3: Phone Stand for GXV3140 ............................................................................................................ 8
Figure 4: Front, Side and Back View of GXV3140........................................................................................ 9
Figure 5：GXV3140 LCD Idle Screen ........................................................................................................ 12
Figure 6: LCD IDLE screen displaying RSS News feed and Stock ............................................................ 12
Figure 7: LCD IDLE screen displaying Calendar and Weather Forecast ................................................... 13
Figure 8：GXV3140 Keypad....................................................................................................................... 16
Figure 9: Web Browser Interface for GXV3140 .......................................................................................... 23
TABLE OF TABLES
GXV3140 USER MANUAL
Table 1: GXV3140 Connectors ..................................................................................................................... 7
Table 2: GXV Key features at a glance ......................................................................................................... 9
Table 3 ：GXV3140 Hardware Specification ............................................................................................... 10
Table 4 ：GXV3140 Technical Specifications ..............................................................................................10
Table 5 ：LCD Icon Definition ...................................................................................................................... 13
Table 6 ：GXV3140 Keypad Definition ........................................................................................................ 16
Table 7: Call Features ................................................................................................................................. 22
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Grandstream Networks, Inc. GXV3140USERMANUAL Page5of82
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
WELCOME
Thank you for purchasing the Grandstream GXV3140 IP Multimedia Phone. The GXV3140 is designed for
the high-end enterprise market and is easy to use and configure. It supports a broad range of audio codecs
and H.26 codec. Based on the SIP standard, it is interoperable with 3rd party SIP platforms. The GXV3140
takes full advantage of VoIP technology to allow plug and play communication anywhere in the world.
This user manual will help you to understand how to configure and manage your GXV3140 IP Multimedia
phone. It will also show you how to fully utilize features such as quick installation, conference calling, and
direct IP calling.
GXV3140 Overview
The GXV3140 is a next generation SIP-based IP Multimedia phone that supports a selection of high quality
audio codecs and is compatible with the H.264 video codec. The GXV3140 supports high quality real-time
video transmission on a 4.3” TFT color LCD even when under low bandwidth conditions (32kbps-1Mbps).
The VGA camera’s lens is adjustable to allow high quality video conferencing.
The GXV3140 embodies a sleek and elegant industrial design. The advanced telephony and video
features, interoperability with third party SIP products and ease of use makes it an ideal IP Multimedia
product for both the enterprise and consumer markets alike.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download @
http://www.grandstream.com/support/gxv_series_phone/gxv3140/documents/gxv3140_usermanual_englis
h.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any
purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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Grandstream Networks, Inc. GXV3140USERMANUAL Page6of82
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
INSTALLATION
EQUIPMENT PACKAGING
The GXV3140 package should include:
1. One GXV3140 Phone Main Case
2. One Handset
3. One Phone Cord
4. One Universal Power Supply
5. One Ethernet Cable
6. One Phone Stand
7. One Headset Dongle
8. One Quick Start Guide
SAFETY COMPLIANCES
The GXV3140 phone complies with FCC/CE and various safety standards. The GXV power adapter is
compliant with the UL standard. Only use the universal power adapter provided with the GXV package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If you purchased your GXV from a reseller, please contact the company where you purchased your phone
for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service
Representative for a RMA (Return Materials Authorization) number before you return the product.
Grandstream reserves the right to remedy warranty policy without prior notification.
Warning: Please do not use a different power adapter as this may damage your phone. This type of
damage is not covered by the warranty.
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FIRMWAREVERSION1.0.1.18 Updated : 09/2009
CONNECTING THE GXV3140 IP MULTIMEDIA PHONE
Figure 1: Connecting GXV3140
Table 1:GXV3140 Connectors
1 SD Card Slot SD Card Slot
2 USB Port USB devices may be connected via the USB port. For example, you can
connect a USB flash drive to save captured pictures or use a USB keyboard
or mouse for the built-in web browser.
3 Headset Jack 3.5mm headset connector port
4 RCA Video/Audio
Jacks
Voice/video output port which can be connected to external peripherals (e.g.
TV).
5 RJ11 Jack Phone handset connector port
6 PC Ethernet Port 10/100Mbps RJ-45 port connecting to PC
7 Network Ethernet
Port
10/100Mbps RJ-45 port connecting to Ethernet
8 Power Jack 12V DC Power connector port
WALL MOUNT
The GXV3140 can be mounted on the wall; there are two slots on the back of the phone for wall mounting.
Figure 2: Wall Mount for GXV3140
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Grandstream Networks, Inc. GXV3140USERMANUAL Page8of82
FIRMWAREVERSION1.0.1.18 Updated : 09/2009
The phone can be mounted on the wall via the two slots on the back of the phone.
PHONE STAND
The GXV3140 can also be placed on the table via the phone stand.
Figure 3: Phone Stand for GXV3140
The GXV3140 has two positions for the stand on the back of the phone; each position supports a different
angle.
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FIRMWAREVERSION1.0.1.18 Updated : 09/2009
PRODUCT OVERVIEW
Figure 4: Front, Side and Back View of GXV3140
Table 2: GXV Key features at a glance
Open Compatible
Standards
SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A
record and SRV), DHCP, PPPoE, TFTP, NTP
Interfaces Two 10/100Mbps Ethernet Ports，1 USB（2.0）port，3.5mm headset port.
Extraordinary Audio
Quality
Advanced DSP for audio，Silence Suppression，VAD,CNG,AEC,AGC
Extraordinary Video
Quality
Supports real-time video H.264 and H.263/H.263+ (pending) codec under low
bandwidth (32kbps-1Mbps).
Advanced Video
Features
4.3” digital TFT color LCD with 480x272 resolution, 45 degree rotating lens
(perpendicular), Advanced VGA lens, auto focus, auto exposure, zoom (2x
optical 2x digital), Camera Block, PIP(Picture-in-Picture) and still picture
capture/store.
Feature Rich Traditional audio features: Caller ID, Call Waiting, Call Holding, Call Transfer,
Do-Not-Disturb, Mute, Automatic dial.
Built-in web browser, RSS news, Stock market update, Weather forecast,
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FIRMWAREVERSION1.0.1.18 Updated : 09/2009
Internet Radio, Media Player, Picture browser, Games, Calculator, Alarm clock,
IM chat, Document Manager etc…
Advanced Functionality Support for multiple lines, conferencing, headset, Intercom, AES encryption.
Table 3：GXV3140 Hardware Specification
Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports
LCD 4.3” digital TFT color LCD
Camera Tilt Capable 1.3M pixel CMOS camera with privacy shutter(VGA）
Auxiliary Ports RCA Type Stereo & Media output port，3.5m headset port，1 USB port，1 SD
card reader
Exterior Black ABS plastic，30 buttons
Universal Power Supply Input：100-240V AC
Output：12V DC，1.2A
US/Euro/UK/Australian style plug available.
Dimension 7.87x7.32x1.57in/200x286x40mm
Weight 1.87lb /0.85Kg
Operating Temperature 32-104° F/0°–40°C
Humidity 10-90% Non-Condensing
Compliance FCC/CE/C-Tick
Table 4：GXV3140 Technical Specifications
Lines Three individual SIP accounts
Protocol Support SIP 2.0, UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP,
ICMP, DNS, DHCP, NTP/SNTP, TFTP.
Display 4.3” digital TFT color LCD with 480x272 resolution
Function Keys 4 programmable soft keys: F1，F2，F3，F4. Line, mailbox, phonebook, mirror,
call transfer, hold, conference, dial/send, speakerphone and five navigation
keys.
Network Interfaces Dual switched 10M/100M auto-sensing Ethernet ports, USB 2.0 port, 1
audio/video output port (to synchronously output video to TV), headset jack.
Device Management Layer 2 QoS (IEEE 802.1p/Q tagging-VLAN and Layer 3 QoS (DiffServ); Web
interface or via secure (AES encrypted) central configuration file for mass
deployment, keypad & adjustable 4.3 inch digital TFT Color LCD, Auto/manual
provisioning system, GUI interface, phone book, remote software
(TFTP/HTTP) upgrade for deployed devices including those behind a
NAT/firewall.
Provisioning Support for automatic NAT/firewall traversal & remote automatic software
upgrade and security, providing end-users with “zero configuration” and true
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