Handicare WINNER 2004 User manual

SERVICEMANUAL
WINNER 2004

2 Version 2011v3
© 2011 Handicare
All ri hts reserved.
The information provided herein may not be reproduced and/or published in any form, by print, photo print, microfilm or any other means
whatsoever (electronically or mechanically) without the prior written authorization of Handicare.
The information provided is based on eneral data concernin the constructions known at the time of the publication of this manual. Handicare
executes a policy of continuous improvement and reserves the ri ht to chan es and modifications.
The information provided is valid for the product in its standard version. Handicare cannot be held liable for possible dama e resultin from
specifications of the product deviatin from the standard confi uration.
The available information has been prepared with all possible dili ence, but Handicare cannot be held liable for possible errors in the
information or the consequences thereof.
Handicare accepts no liability for loss resultin from work executed by third parties.
Names, trade names, etc. used by Handicare may not, as per the le islation concernin the protection of trade names, be considered as bein
available.
XXXXXX-000001000-en.doc

Table of contents
Version 2011v3 3
This manual ................................................................................................................................................................. 4
Product reference ....................................................................................................................................................... 5
Available documentation ........................................................................................................................................... 7
Service and technical support................................................................................................................................... 7
Identification plate ...................................................................................................................................................... 7
Identification of the product ...................................................................................................................................... 7
Warranty stipulations concerning the scooter ........................................................................................................
Liability stipulations concerning the Product ......................................................................................................... 9
Used scooters and the environment ........................................................................................................................ 9
Use according to purpose
1
........................................................................................................................................ 9
1 General safety regulations and instructions .................................................................................................. 10
1.1 Decals and instructions on the scooter ........................................................................................................ 10
1.2 Technical specifications ............................................................................................................................... 10
1.3 Modifications ................................................................................................................................................. 10
1.4 Safety ........................................................................................................................................................... 10
2 Adjustment options ........................................................................................................................................... 12
2.1 Seat adjustments .......................................................................................................................................... 12
2.1.1 Adjustin the seat hei ht and depth............................................................................................... 12
2.1.2 Backrest adjustment ...................................................................................................................... 12
2.1.3 Lower-backrest adjustment ............................................................................................................ 12
2.1.4 Adjustin the arm-rest .................................................................................................................... 13
2.1.5 Adjustin the headrest (option) ...................................................................................................... 13
2.2 Adjustin the steerin column ...................................................................................................................... 13
3 Drive programs .................................................................................................................................................. 14
3.1 Controller settin s Winner Solo .................................................................................................................... 14
3.2 Controller settin s Winner S-drive 120A ...................................................................................................... 15
3.3 Controller settin s Winner S-drive 140A Schmid. ........................................................................................ 16
3.4 Controller settin s Winner S-drive 140A Heavy Duty Schmid. .................................................................... 17
3.5 Controller settin s Winner S-drive 140A CT. ............................................................................................... 18
3.6 Electrical Dia ram S-Drive ........................................................................................................................... 19
3.7 Connections printed circuit board ................................................................................................................. 20
4 Technical specifications ................................................................................ Fout! Bladwijzer niet edefinieerd.
4.1 Product specifications .................................................................................................................................. 21
4.1.1 Winner ............................................................................................................................................ 21
4.2 Approval ....................................................................................................................................................... 22
4.3 Service information transaxles. .................................................................................................................... 22
5 Use of the parts lists ......................................................................................................................................... 23

Preface
4 Version 2011v3
This manual
This manual contains the basic instructions for repairs and eneral maintenance of the Winner electric scooter.
Mechanics who do repairs on this scooter must be well trained and familiar with the repair methods and the
maintenance of the Winner electric scooter.
It is important to see to it that work is always done safely, particularly with respect to activities where the scooter
must be lifted up.
We advise that you contact our service department before doin repair work on a scooter that has been involved in
an accident.
The followin specifications are important when orderin parts:
- Model
- Manufacture year
- Color
- Identification number
- Part number
- Name of the relevant part
This information can be found on the identification plate. See 'Identification of the product'.

Preface
Version 2011v3 5
Product reference
XXXXXX-010004000-en.doc
The product has the followin decals and labels.
A. Char in connection
B. Fuse for li htin
C. Automatic fuse
D. Drivin
E. Pushin
F. Tire pressure wheels
G. Reverse – Forward drive
010004000
E
D
C
F
G
B
A

Preface
6 Version 2011v3
A. Charging connection
For char in the batteries, see 'char in '.
PICPRO-010004210-en.doc
B. Fuse for the lighting
Here you find the fuse for the li htin . See 'Product specifications'.
C. Automatic fuse
The scooter has a safety fuse feature. See 'automatic fuse' and 'faults'.
PICPRO-010004270-en.doc
D. Driving
The drive of the motor is switched on: the scooter can be electrically driven.
E. Pushing
The drive of the motor is disconnected: the scooter can be pushed electrically.
F. Tire pressure wheels
For tire pressure of the wheels, see 'product specification sheet'.
G. Reverse – Forward drive
When the operatin handle is pressed, the scooter will drive forward or in reverse. See ‘Drivin
forward and in reverse’.
The followin picto rams are used in this manual:
XXXXXX-010004020-en.doc
CAUTION
Procedures that can result - if they are not executed properly - in dama e to the product, the
environment, or human injury.
PICDOC-010004110-en.doc
ATTENTION!
Su estions and advice for conductin the relevant tasks or activities more easily.
PICDOC-010004120-en.doc
Consult the specified information source(s) first.
PICDOC-010004130-en.doc
Pull the char e cord out of the char in connection of the scooter before doin any
maintenance on the scooter.
PICDOC-010004140-en.doc
MAX. BAR2,7

Preface
Version 2011v3 7
Available documentation
The followin technical documentation is available for this scooter:
- Owner's manual
- Service manual.
XXXXXX-010005000-en.doc
Service and technical support
For information concernin specific settin s, maintenance or repair work please contacts your dealer. He is always
prepared to help you.
Ensure you have at hand:
Model
Manufacture year
Identification number
This information can be found on the identification plate. See 'Identification of the product'.
XXXXXX-010006000-nl.doc
Identification plate
• See fi . 000000010.
On this plate (A) information on the product can be found. See: 'Identification
of the product'.
Identification of the product
• See fi . 010007010.
A. Model
B. Manufacture year
C. Identification number
D. User area indoors or outdoors
E. Maximum load in k
• For the place of the identification plate, see 'main components'.
XXXXXX-010007010-en.doc
A000000010
¤
LAGE DIJK 10 5705 BZ HELMOND THE NETHERLANDS
TYPE/TYPE/TYP: CAT
YEAR/JAAR/JAHR: 2000 IDNR.: CT 00004
USAGE:  INDOOR/OUTDOOR
GEBRUIKSGEBIED:  BINNEN/BUITEN
GEBRAUCHSBEBIET:INNERHALB/AUSSERHALB
MAX.LOAD/MAX.BELASTB./ZUL.GESAMTGEW.: 100 KG
010007010
D
A
B
C
E

Preface
8 Version 2011v3
Warranty stipulations concerning the scooter
In the followin warranty and liability stipulations the terms and definitions as summed up hereafter must be
explained as follows:
• Product: The hand-operated or electrical wheelchair or scooter manufactured and delivered by
Handicare.
• Customer: The person who directly obtains a Product from Handicare or an authorized representative.
• Dealer: The person who delivers a Product obtained from Handicare to customers or third parties.
• User: The person who uses a Product manufactured by Handicare.
Irrespective of what is determined concernin warranty conditions applicable to the Product, in any case the
followin applies with re ard to the warranty:
1. Except insofar as described otherwise Handicare uarantees the Product for its suitability for the purpose for
which the Product is intended - all of these points as described in this manual - and for the quality of the
material of which the Product is made and the manner in which the Product is manufactured.
2. Repairs or replacement of parts of the Product that may be necessary as a result of faults that are based on
qualitatively faulty material or manufacturin errors will be executed free of char e, as lon as such faults
occurred within one (1) year after the date of delivery of the Product to the Customer. The parts to be
replaced must be shipped post-paid to Handicare. Disassembly or assembly of these parts is for the
expense of the Customer. Therefore the followin cases are not eli ible for free repair or replacement as
meant above:
- The repair or replacement that is necessary in connection with faults that arise after one (1) year after
the date of delivery of the Product to the Customer;
- The repair or replacement that is required in connection with faults due to improper or careless use of
the Product or that are based on the Product bein used for another purpose than the one for which it is
intended, in which re ard it applies that if the Customer is a Dealer, this Dealer will indemnify Handicare
a ainst possible claims from Users or other third parties for faults based on an incorrect or careless use
of the Product;
- Parts that are subject to wear, and the need for repair or replacement of the parts are the actual
consequence of normal wear. These can include, but are not limited to, tires, shrouds, arm-pads,
seatin s etc.
3. Irrespective of that stipulated under 2, it applies as far as an electric Product is concerned that with re ard to
the battery that forms part of the Product warranty is only iven in case of faults or non-functionin of the
battery that are demonstrably the direct consequence of material or manufacturin errors. A fault or non-
functionin of the battery as a result of normal wear is not covered by the warranty as meant in these
warranty stipulations. Similarly not covered by the warranty are faults or non-functionin that are the
consequence of improper or unprofessional use of the Product or the battery that is part of the Product,
includin the incorrect char in of the battery and the failure to carry out timely and ood maintenance, in
which context it also applies that if the Customer is a Dealer, this Dealer will indemnify Handicare a ainst
possible claims from Users or other third parties that are based on the above mentioned improper or
unprofessional use of the Product or the battery that is part of the Product. Handicare does not uarantee
batteries provided by dealers or purchased by the customer.
4. The warranty conditions as mentioned in above stipulations in any case become null and void if:
- The uidelines of Handicare for the maintenance of the Product are not, or insufficiently, followed;
- A necessary repair or replacement of parts is based on ne lect, dama e or abuse of the Product or a
use of the Product for another purpose than the one for which it was intended;
- Parts of the Product are replaced by parts of another ori in than those which Handicare uses and/or
parts of the Product are replaced without the permission of Handicare.
5. The warranties as mentioned in stipulations 1 throu h 3 also become null and void if what is involved is re-
used by a new user within the warranty period and that such re-use necessitates adaptations to the product
and those adaptations are carried out without the instructions and/or at the order of Handicare.
6. To retain ri hts under the above delineated warranties the Customer must, in case of dama e or other
calamities, as rapidly as possible contact Handicare and inform them as fully as possible. The possibility of
takin recourse to the above-mentioned warranty conditions becomes null and void for the Customer in any
case after 20 workdays after the claim situation or the calamity arises that was the reason for the recourse to
the uarantee.
7. The replacement of a part or the repair or the reconditionin of the Product within a current warranty period
does not extend the warranty period.
8. Handicare ives no warranty on repair to or reconditionin of the Product carried out other than under order
of and/or at the instructions of Handicare. If repairs and/or reconditionin are executed by or on behalf of a
Customer, the Customer indemnifies Handicare with respect to the claims of third parties who result, in the
broadest sense of the word, from such repairs or reconditionin .
EBAXXX-010008010-en.doc

Preface
Version 2011v3 9
Liability stipulations concerning the Product
Irrespective of what is determined re ardin liability in the eneral conditions applicable to the Product, with re ard
to liability in any case the followin applies:
1. takin into consideration the followin stipulations, Handicare only accepts liability for loss due to death or
physical injury that is the result of a defect in the Product for which Handicare is responsible and for dama e
to another object that is the private property of the user of the Product, as lon as said loss is the direct
result of a fault in the Product.
2. Handicare accepts no other or further liability than delineated under 1. In particular Handicare accepts no
liability for consequential dama e, in any form whatsoever.
XXXXXX-010008020-en.doc
Used scooters and the environment
If your scooter has become superfluous or needs to be replaced, it can usually be taken back by
your dealer. If this is not possible, please contact your local authorities for the possibilities of
recyclin or an environmentally friendly way of disposin of the used materials.
For the production of the scooter several plastics and metals have been used. The scooter also
contains electronic components that must o to electronic waste. Used batteries belon to
chemical waste.
Use according to purpose
1
The scooter Winner was desi ned for:
• transport of persons with a wei ht of up to 159 k
• use on paved roads, sidewalks, footways, and bike-ways.
• use in and around the house
Your supplier should ive you ood user's instructions before you can independently operate the product and
participate in traffic.
You must be able to correct the consequences of actions while drivin the Winner.
Consider operatin the Winner scooter under the monitorin of an experienced dealer durin first operations.
The Winner scooter is not a motorized vehicle in the traffic re ulations sense.
The Winner has a maximum speed of approximately 12 or 15 km/h (7 or 10 mph), dependin on the model.
PLEASE MAKE SURE YOU ARE WELL ACQUAINTED WITH THE CONTENTS OF THIS OWNER’S MANUAL
BEFORE DRIVING THE WINNER.
If you use the scooter for other purposes than those for which it is intended, Handicare accepts no liability
whatsoever for dama e or injury resultin from such use other than that for which the scooter was developed and
desi ned.
'Use accordin to purpose' as established in EN 292-1 is the use for which the technical product is suitable accordin to the statement of the manufacturer, includin his
instructions in the sales brochure. In case of doubt this is the use that follows from the construction, execution and function of the product. Use accordin to purpose also
includes takin into consideration the instructions in the owner's manual.

General safety guidelines and instructions
10 Version 2011v3
1 General safety regulations and instructions
Handicare accepts no liability whatsoever for dama e or injury caused by the failure to (strictly) adhere to the safety
uidelines and instructions or else due to carelessness durin the use and cleanin of the scooter and possible
accessories. Dependin on the specific work circumstances or the accessories used, additional safety instructions
may be required. Please contact your dealer immediately if you observe a potential dan er durin the use of the
product.
The user of the scooter (see under 'use according to purpose') is at all times fully responsible for
the fulfillment of the locally applicable safety regulations and guidelines.
1.1 Decals and instructions on the scooter
Si ns, symbols and instructions placed on this scooter comprise part of its safety facilities. They must never be
covered or removed and must remain present and clearly le ible throu hout the entire life span of the scooter.
Immediately replace or repair ille ible or dama ed si ns, symbols and instructions. Contact your dealer with re ard
to this.
1.2 Technical specifications
The technical specifications may not be chan ed.
1.3 Modifications
Modification of (parts of) this product is not permitted.
1.4 Safety
To avoid accidents and undesirable situations, it is of reat importance to pay attention to the followin safety
instructions.
• Pay extra attention to riding on slopes:
- Never drive the Winner up a slope ith an angle greater than 11°.
- On slopes al ays drive slo ly and ith a areness.
- Never drive do n a slope at full speed.
- Do not drive do n slopes ith loose gravel or a sandy surface, because one of the back
heels might slip.
- Do not turn on a slope.
• Never take curves at full speed. Decrease speed on the approach and on the curve.
• Be sure that no items of clothing hang loose. These could become caught bet een the heels.
• Make sure your fingers do not get caught in the mechanism of the steering adjustment.
• Adjust your driving according to the circumstances:
- Drive carefully on slippery roads, resulting from rain, ice, or sno !
- Drive more slo ly in cro ded environments.
- Do not use the scooter on uneven roads.
- Avoid the Winner from coming into contact ith sea ater. Sea ater is caustic and may
damage the scooter.
- Avoid the Winner from coming into contact ith sand. Sand can affect the moving parts of the
scooter, resulting in unnecessarily rapid ear.
• Never operate the scooter hen you are under the influence of drugs, alcohol or medication that
could affect your driving ability.
• You must have sufficient visual acuity to be able to drive safely in the scooter.
• You are obliged to put the lights on hen the vie is hindered.
• Only use the indicator lights to indicate an intended change in driving direction.
• Only use the horn hen it is necessary to arn pedestrians of other road users of dangerous
circumstances.
• Never place metal parts on top of the batteries: this may cause a short in the batteries, resulting
in damage.
• Do not take along any passengers: your scooter as specifically designed to transport only
yourself.
• Do not burden your scooter ith any more load than can be placed in the basket.
• Never hang anything from the handlebars.

General safety guidelines and instructions
Version 2011v3 11
• Never use your scooter to pull a cart: the scooter as not designed for this. Any ay, it is
prohibited to do so. You might seriously damage your scooter if you do.
• Do not use the footplate as a step.
• Do not place your feet close to the front heel and the front fork. Al ays keep your feet on the
rubber mat, rather than against the front cover.
• The scooter is electronically operated. Certain parameters have been factory-set. These settings
guarantee a comfortable and efficient use. It is not permitted to change these parameters.
• The standard version of your scooter as tested according to the strictest EMC requirements.
Mobile telephones have no influence on the driving behaviour of the scooter.
When using a mobile telephone in the vicinity of a scooter ith special adaptations, you are
advised to first s itch off the scooter.
• Your scooter may influence electromagnetic fields such as alarm systems.
• If the electronics of the scooter is not properly screened off, this may affect sensitive electrical
appliances, such as shop alarms and garage openers. The scooter has been tested for this.
Should any problems of this nature occur, please report these to your supplier immediately.
• Take care in ultra-violet light: this may cause premature deterioration of materials such as rubber,
plastic, and enamel.
• Watch out for protruding parts: these may damage your scooter or the environment.
• Keep your scooter a ay from open flames.

Adjustment options
12 Version 2011v3
2 Adjustment options
XXXXXX-010500000-en.doc
2.1 Seat adjustments
The Winner seat offers a number of adjustment options to increase the sittin and drivin comfort.
The followin may be adjusted:
A. Seat hei ht and depth
B. Backrest
C. Lower-back rest
D. Arm-rests
E. Headrest
F. Steerin column
2.1.1 Adjusting the seat height and depth
The whole seat may be adjusted as follows:
• 10 cm in hei ht
• 10 cm in forward direction
Both adjustments should be made by the dealer.
2.1.2 Bac rest adjustment
• See fi . 000000140.
The backrest is continuously adjustable, from a fully horizontal to a fully
vertical position.
The adjustment must be done as follows:
• Pull up the handle (A) while you are on the seat.
The backrest will now automatically move forward.
• Press the backrest backward by leanin back to a position that is most
comfortable for you.
• After adjustment, push the handle down to secure the backrest in the
position you have chosen.
Attention:
Do not operate the handle if the seat is unoccupied, because the backrest ill come for ard
very po erfully.
The backrest must be adjusted in such a ay that your back is properly supported hile driving.
If the backrest is tilted too far back ards, this ill negatively influence the seating stability,
especially on slopes.
2.1.3 Lower-bac rest adjustment
• See fi . 000000150.
The lower-backrest can be adjusted to various positions, varyin from more or
less support in the lower-back area.
The adjustment must be done as follows:
• Seat yourself on the seat.
• Turn knob (A) in such a way that the lower-backrest reaches the most
optimal position for you.
A000000140
A
000000150

Adjustment options
Version 2011v3 13
2.1.4 Adjusting the arm-rest
• See fi . 000000160.
Both armrests can be folded up completely. The hei ht and the an le of the
armrest can be adjusted.
The adjustment must be done as follows:
• Turn wheel (A) to adjust the hei ht and the an le of the arm-rest.
Attention: if the position of the backrest is adjusted, the
position of the
Armrests ill change along ith it.
2.1.5 Adjusting the headrest (option)
The headrest can be adjusted as follows:
• Three hei ht adjustments
• Tiltin forward and back
Adjustin the hei ht of the headrest
The headrest can be pulled up by hand, and will lock into one of three positions by means of a click.
Tiltin the headrest:
The headrest can be tilted by hand until the desired position is reached.
2.2 Adjusting the steering column
• See fi . 000000130.
The steerin column can be adjusted as follows:
• Pull up handle (A) with one hand, while at the same time pullin the
steerin column towards you with the other, until the most comfortable
position is reached.
• Release the handle in the chosen position. Then, release the steerin
column.
If you release the steerin column while still holdin up the handle, the as-
sprin -loaded steerin column will move to its most forward position.
Use caution hen adjusting the steering column, to avoid
getting your fingers jammed.
A
000000160
A
000000130

Drive programs
14 Version 2011v3
3 Drive programs
A hand held pro rammer is deliverable for pro rammin the Winner with Solo controller. An user maunal belon s
to the delivery of this manual. For the Winner with S-Drive controller there is a software pro ram available but it’s
also pro rammable with the hand held pro rammer.
The standard adjustments are stated in the table below.
3.1 Controller settings Winner Solo
Function
Range
Resolution
High
Low
Forward Acceleration 0.1 to 10s, Fast/Slow 100 ms 30 30
Forward Deceleration 0.1 to 10s, Fast/Slow 100 ms 12 12
Reverse Acceleration 0.1 to 10s, Fast/Slow 100 ms 35 35
Reverse Deceleration 0.1 to 10s, Fast/Slow 100 ms 35 35
Forward speed 0 to 100%, Fast/Slow 1% 100 100
Reverse Speed 0 to 100%, Fast/Slow 1% 40 40
Invert Throttle Polarity Yes/No Yes
Power Down Timer 0 to 20 minutes 1 min 0
Help Mode On-line help text * Not pro rammable
Dia nostics Fault codes from Solo * Not pro rammable
Current Limit 20A to max ratin 1A 110
Motor Compensation 0 to 1W 5 mW 45
Hold Factor 100 to 420% 4% 152
Mid Current 0 to 100%, 1 to 255s 1%, 1s 15 50
Brake Time 0 to 1s 10 ms 80
ISO Test On / Off On
Inhibit Polarity Hi / Lo Lo
Brid e Hold Time 0 to 5s 20 ms 60
Throttle Gain 0 to 1250% 5% 150
Pulse Reverse Alarm Yes / No Yes
Wi -wa Throttle Yes / No Yes
Low Battery Flash Inhibit Yes / No No
Throttle Deadband 3% to 100% 1% 15
Output Volta e 20 to 40V 1V 24
TruChar e Cable Resistance 10 to 250 mOhm 5 mOhm 40
TruChar e Cal. 1 to 200 100
Profile values - 40 80
Scale I factor - 75
Scale V factor - 157
Options re ister - -
I limit reduction - 30
Abs I factor - 43
Demand clippin - 160 30
Solo mode - 1

Drive programs
Version 2011v3 15
3.2 Controller settings Winner S-drive 120A

Drive programs
16 Version 2011v3
3.3 Controller settings Winner S-drive 140A Schmid.

Drive programs
Version 2011v3 17
3.4 Controller settings Winner S-drive 140A Heavy Duty Schmid.

Drive programs
18 Version 2011v3
3.5 Controller settings Winner S-drive 140A CT.

Electrical diagrams
Version 2011v3 19
3.6 Electrical Diagram S-Drive
M
15A
fuse 24V+
connector
Charge
S-Drive 140
harness
batt. right.
motor
freewheel switch
Normally closed
EM Brake 24V 1.25A
batt.left
harness
wiring
Transaxle incl.
KEY S/W
1423111A
LAMP S/W
HORN
Front Signal Light Wire
fuse
5A
100A 100A

Electrical diagrams
20 Version 2011v3
3.7 Connections printed circuit board
The PCB connections are stated in the table below.
Number
Connection Number
Function
1 CN4 Li htin switch
2 CN3 Head li ht
3 CN1 Main harness
4 CN5 Throttle
5 CN8 Key Switch
6 CN14 Horn switch left
7 CN2 Speed potentiometer/ Horn switch ri ht / Battery
indicator
8 CN7 Horn
9 CN6 Hazard li ht switch
10 CN9 Indicator switch ri ht
11 CN10 Indicator switch left
12 CN11 Indicator ri ht
13 CN13 Indicator left
14 CN12 Not used
14
CN12
13
CN13
12
CN11
11
CN10
10
CN9
9
CN6
8
CN7
7
CN2
6
CN14
5
CN8
1
CN4
2
CN3
3
CN1
4
CN5