Henny Penny HEC-103 User manual

OPERATOR’S
MANUAL
REGISTER WARRANTY ONLINE AT WWW.HENNYPENNY.COM
HEATED EXPRESS CABINET
MODEL
HEC-103
HEC-104
HEC-123
HEC-124

Model HEC-103/104/123/124
TABLE OF CONTENTS
Section Page
Section1. INTRODUCTION
1-1. HeatedExpressCabinet ................................................................................... 1-1
1-2. Features ........................................................................................................... 1-1
1-3. Proper Care ..................................................................................................... 1-2
1-4. Assistance ........................................................................................................ 1-2
1-5. Safety............................................................................................................... 1-2
Section2. INSTALLATION
2-1. Introduction ...................................................................................................... 2-1
2-2. Unpacking ........................................................................................................ 2-1
2-3. HEC3&4ShelfInstallationInstructions........................................................... 2-3
2-4. HEC2ShelfInstallationInstructions.................................................................. 2-4
2-5. InstallingorReplacingFluorescentLamps ......................................................... 2-5
2-6. Location ........................................................................................................... 2-5
2-7. CabinetDimensions .......................................................................................... 2-6
2-8. ElectricalConnection ........................................................................................ 2-6
Section3. OPERATION
3-1. Introduction ...................................................................................................... 3-1
3-2. OperatingControls ........................................................................................... 3-1
3-3. Start-Up........................................................................................................... 3-3
3-4. Operationwith Product..................................................................................... 3-4
3-5. CleaningProcedures ......................................................................................... 3-4
3-6. SpecialProgramMode ..................................................................................... 3-5
Section4. TROUBLESHOOTING
4-1. TroubleshootingGuide ...................................................................................... 4-1
4-2. ErrorCodes ..................................................................................................... 4-1
GLOSSARY .................................................................................................................................. G-1
DistributorLists-DomesticandInternational
i705

Model HEC-103/104/123/124
SECTION 1. INTRODUCTION
207 1-1
1-1. HEATED EXPRESS
CABINET TheHennyPenny heated express cabinet is a basic unit offood processingequipmentdesignedtoholdhotpackagedfoodsatproper
temperatureincommercialfoodoperations.This cabinetmaintainsthe
qualityof the hotfoodswhilekeeping a stabletemperature.
AsofAugust16,2005,theWaste Electrical and Electronic Equip-
mentdirective wentintoeffectfor the EuropeanUnion. Our
productshavebeenevaluated to theWEEE directive. Wehave
alsoreviewed ourproductstodetermineif theycomplywiththe
Restrictionof Hazardous Substancesdirective(RoHS)andhave
redesignedour products as needed in order to comply. To con-
tinuecompliancewiththesedirectives,this unitmustnotbe
disposedas unsortedmunicipalwaste. Forproperdisposal,
pleasecontact your nearestHennyPennydistributor.
• Easilycleaned
• Electronicallycontrolledtemperature
• Lift-offshelves
• Easyaccess to electrical components
• Stainlesssteelconstruction
• Variouspower cordorientation
1-2. FEATURES

Model HEC-103/104/123/124
1-3. PROPER CARE
1-2 503
Asin anyunitoffood serviceequipment,theHenny Pennyheated
expresscabinet does requirecareandmaintenance.Requirements
forthemaintenanceand cleaningarecontainedinthismanualand
mustbecomea regular part of theoperationoftheunitat all times.
1-4. ASSISTANCE Should yourequireoutsideassistance, justcallyourlocalindependent
HennyPenny distributor inyourarea,orcall HennyPennyCorp.
1-800-417-8405 toll free or 1-937-456-8405.
1-5. SAFETY Theonly way to insuresafeoperationofthe Henny Penny heated
expresscabinet istofully understandtheproperinstallation, operation,
andmaintenanceprocedures.The instructionsinthismanualhave been
preparedtoaidyouinlearningtheproperprocedures.Whereinforma-
tionis of particular importance orissafetyrelated,thewords
NOTICE,CAUTION, or WARNING are used.Their usage is
describedbelow.
SAFETYALERTSYMBOLisusedwithDANGER,WARNING,or
CAUTIONwhich indicates apersonalinjurytype hazard.
NOTICEisusedtohighlightespeciallyimportantinformation.
CAUTION used without the safety alert symbol indicates
a potentially hazardous situation which, if not avoided, may
result in property damage.
CAUTION used with the safety alert symbol indicates a poten-
tially hazardous situation which, if not avoided, may result in
minor or moderate injury.
WARNINGindicatesa potentiallyhazardoussituationwhich,if
notavoided,could resultin death orseriousinjury.

Model HEC-103/104/123/124
2-1. INTRODUCTION ThissectionprovidestheinstallationinstructionsfortheHennyPenny
heatedexpresscabinet.
Installationofthisunitshouldbeperformedonlybyaqualified
servicetechnician.
Donot puncture the skin of the unit with drillsor screwsas
componentdamageor electricalshockcould result.
2-2. UNPACKING The Henny Penny heated express cabinet has been tested, inspected,
andexpertly packed to insure arrivalatitsdestinationin the best
possiblecondition. The unit has been bolted to wooden skid. All
itemshavebeenpacked and taped inside of the unit. The unit is then
packedinside atriplewall corrugatedcartonwithsufficient paddingto
withstandnormalshippingtreatment.
Anyshipping damages should benotedinthepresence of the
deliveryagentand signed prior to his or her departure.
To removetheHennyPenny cabinetfromthecarton, youshould:
1. Carefullycutbandingstraps.
2. Open flaps of carton and remove packing.
3. Liftcartonfromunit.
4. Removefourboltsmountingthemerchandisertotheskid.
5. Installoptionallegsonunitsifavailable.
To avoid breaking side glass or damaging unit, lay unit on its
back, not on its side, when installing legs. Install legs before
installing the shelves.
SECTION 2. INSTALLATION
503 2-1

Model HEC-103/104/123/124
2-2 705
6A.Unpack and install shelves.
a. Hook the shelf brackets in the slots in the back, interior of unit.
See next pages (Figure 2-5 & 2-6) for proper slot arrangement for
either 2, 3 or 4 shelf units.
b. Pull the cover off the receptacles on each side of the shelves.
Figure 2-1.
c. Line up the prongs on the plug with the holes in the receptacle,
and firmly push the plugs into the receptacles. Figure 2-2.
The plugs must fit firmly into the receptacles for the lights and shelf
heaters to operate.
6B. CE UNITS-Upack and install shelves.
a. Hook the shelf brackets in the slots in the back, interior of unit.
See next pages (Figure 2-5 & 2-6) for proper slot arrangement for
either 2, 3 or 4 shelf units.
b. Using a Phillip’s head screwdriver, remove the screw securing
the shelf plug cover and remove the cover. Figure 2-3.
c. Pull the cover off the receptacles on each side of the shelves.
Figure 2-1.
d. Line up the prongs on the plug with the holes in the receptacle,
and firmly push the plugs into the receptacles. Figure 2-2.
e. Insert the tab on the shelf plug cover into the slot on the back
panel and secure the cover in place using the screw previously
removed. Figure 2-4.
7. Install fluorescent lamps. See Installing or Replacing Fluorescent
Lamps Section.
8. Remove the bottom inserts and pull cardboard packing from around
elements in bottom of unit.
To avoid fire, remove the 3 corrugated shipping supports
located beneath these inserts, all visible packing material, tape,
and the unpacking instructions, prior to operation.
9. Peel off any protective covering from the exterior of the cabinet.
Take care when moving the cabinet to prevent personal
injury.
10. Once the shelves and shelf lamps are installed, and the packing
material removed, the unit is ready for operation.
2-2. UNPACKING
(Continued)
Figure 2-1
Figure 2-2
Figure 2-3
Figure 2-4

Model HEC-103/104/123/124
2-3. HEC 3 & 4 SHELFINSTALL- The drawingbelowis theslotarrangement (rightandleft)for
ATION INSTRUCTIONS thebracketsoftheshelves of the HEC. The lines point to the
slotthatthetopprongofthebracketfitsinto.
Top shelf-4 shelf unit
Top shelf-3 shelf unit
3rd shelf-4 shelf unit
2nd shelf-3 shelf unit
2nd shelf-4 shelf unit
1st shelf-3 shelf unit
1st shelf-4 shelf unit
603 2-3
Figure 2-5

Model HEC-103/104/123/124
Thedrawing belowisthe slotarrangement(rightand left)forthe
bracketsoftheshelvesofthe HEC. The lines point to the slot that
thetopprongofthebracketfitsinto.
2nd shelf
(Recommended)
1st shelf
(Recommended)
2-4 705
2-4. HEC2SHELF
INSTALLATION
INSTRUCTIONS
Figure 2-6

Model HEC-103/104/123/124
2-6. LOCATION
2-5. INSTALLINGOR
REPLACING
FLUORESCENT LAMPS This lamp has been designed to resist breakage and must be
replaced with Promolux part #12521C (Henny Penny part
#BL01-019) in order to maintain compliance with NSF stan-
dards. Use max. 21 watt, T5 Fluorescent lamp.
1. Make sure electrical powerisofftounitandallowunit to cool.
To avoidelectrical shock andburns, disconnectpowerand
allowunittocoolbeforechanging lamp.
2. Using aPhillip’sheadscrewdriver,removethescrewssecuringthe
lampretainers and remove retainers. Figure2-7.
3. If replacingafaultylamp, carefullyrotatelampoutofsockets.
4. Installnewlampbycarefully rotatingthelamp intothesocket and
snappingthem into place. Repeat foreachshelf.
5. Reinstall lamp retainers, restore powerandunitisreadyforopera-
tion.
Theunitshouldbeplacedin an area where the unit can be loaded and
unloadedeasily. For proper operation, the cabinet mustbelevel.
IftheHenny Penny heated express cabinet does nothavelegs,levelthe
unitand runabeadof siliconerubber(silicone orequivalentsealant
mustbe a NSFlistedmaterial)around the perimeteroftheunit,sealing
itto the floor.
1004 2-5
Figure 2-7

Model HEC-103/104/123/124
Theheated holding cabinet isavailablefromthefactoryas a 208,
240, 220-240, or 380-415 VAC unit. The data plate, located on
thecontrol paneloftheunit, specifies thecorrectelectrical supply.
Theunit requires a grounded receptaclewithaseparateelectrical
lineprotectedbyafuseor circuit breaker of the proper rating.
To avoid electricalshock, the cabinetmust be adequately
andsafelygrounded (earthed)accordingto localelectri-
cal codes,and this appliancemust be equippedwith an
externalcircuitbreakerwhichwilldisconnectallun-
grounded (unearthed)conductors. Themainpower
switchon this appliancedoes notdisconnect allline
conductors.
(FOREQUIPMENTWITHCEMARK ONLY!)
To preventelectricshock hazard thisappliance mustbe
bondedtoother appliancesor touchable metalsurfaces in
closeproximitytothisappliance with anequipotential
bondingconductor.Thisapplianceisequippedwithan
equipotentiallugfor this purpose.Theequipotential lugis
markedwiththefollowingsymbol
2-8. ELECTRICAL
CONNECTION
2-6 705
Width Height Depth
HEC-103 37in. 71in. 31 in.
(940 mm) (1803 mm) (787 mm)
HEC-104 49in. 71in. 31 in.
(1245mm) (1803mm) (787 mm)
(77in(1956mm)
w/legs)
HEC-123 37in. 56in. 31 in.
(940 mm) (1422 mm) (787 mm)
HEC-124 49in. 56in. 31 in.
(1245mm) (1422mm) (787 mm)
(62in(1574mm)
w/legs)
2-7. CABINET DIMENSIONS

Model HEC-103/104/123/124
ModelNumber Ph Volts Watts Amps
HEC-104(3shelf) 1 208 3366 16.2
HEC-104(3shelf) 3 208 3366 11.8
HEC-104(3shelf) 1 240 3366 14.0
HEC-104(3shelf) 3 240 3366 10.2
HEC-104(3shelf) 1 220-240 3092 13.4
HEC-104(3shelf) 3 220-240 3092 9.8
HEC-104(3shelf) 3 380-415 3092 6.6
HEC-104(4shelf) 1 208 3931 18.9
HEC-104(4shelf) 3 208 3931 11.9
HEC-104(4shelf) 1 240 3931 16.4
HEC-104(4shelf) 3 240 3931 10.3
HEC-104(4shelf) 1 220-240 3612 15.7
HEC-104(4shelf) 3 220-240 3612 9.9
HEC-104(4shelf) 3 380-415 3612 6.6
HEC-123(2shelf) 1 208 1958 9.5
HEC-123(2shelf) 1 220-240 1958 8.2
HEC-123(2shelf) 1 230 1802 7.8
HEC-123(2shelf) 1 240 1958 8.2
Thetablesbelow shows electrical ratings forthe HEC-103,104, 123 & 124.
ModelNumber Ph Volts Watts Amps
HEC-103(3shelf) 1 208 2380 11.4
HEC-103(3shelf) 3 208 2380 8.0
HEC-103(3shelf) 1 240 2380 9.9
HEC-103(3shelf) 3 240 2380 6.9
HEC-103(3shelf) 1 220-240 2186 9.5
HEC-103(3shelf) 3 220-240 2186 6.4
HEC-103(3shelf) 3 380-415 2186 4.4
HEC-103(4shelf) 1 208 2802 13.5
HEC-103(4shelf) 3 208 2802 8.3
HEC-103(4shelf) 1 240 2802 11.7
HEC-103(4shelf) 3 240 2802 7.2
HEC-103(4shelf) 1 220-240 2574 11.2
HEC-103(4shelf) 3 220-240 2574 6.6
HEC-103(4shelf) 3 380-415 2574 4.4
HEC-124(2shelf) 1 208 2801 13.5
HEC-124(2shelf) 1 220-240 2801 11.7
HEC-124(2shelf) 1 230 2579 11.2
HEC-124(2shelf) 1 240 2801 11.7
2-8. ELECTRICAL
CONNECTION(Continued)
705 2-7

Model HEC-103/104/123/124
3-1 705
3-1. INTRODUCTION This section provides explanations of all controls, along
with operating procedures and daily maintenance. Read the
Introduction, Installation and Operation Sections before
operating the unit.
To access the controls, the bottom, front panel must be
removed by pulling out on one corner of the panel and
unsnapping it from the clips.
3-2. OPERATING CONTROLS Refer to control diagrams on next page.
Figure Item Description Function
No No.
not _ PowerSwitch Arocker switch that sendselectricalcurrenttotheoperating
shown componentsandlightswhen turnedon
3-1 1 DigitalDisplay Shows the cabinet temperature,errorcodesandtheselections
intheProgram Modes
3-1 2 Presstosetthe base heat value and to togglethroughthe
ProgramMode
3-1 3 Lightswhen theheatis onforthat particularshelf
Pressandholdtoset the corresponding shelf heat value; ex:
press and hold to set the heat value of the bottom shelf;
theshelfbuttons,1 to 4, are also used intheSpecial Program
Modetoturnonandoffthe heat outputs for each shelf
3-1 4 Usedto set the heat values of the shelves and base; press and
hold,while turningonpowerswitch to entertheSpecialProgram
Mode;usedin Special Program Mode to turnoffand on heat
outputs
3-1 5 or Adiagramshowingwhichbuttoncontrolswhichshelf;
ex: pressandhold toset the bottom shelf heat value
SECTION 3. OPERATION

Model HEC-103/104/123/124
705 3-2
3-2. OPERATING CONTROLS (Continued)
HEC-103 & HEC-104
21
3
4
5
HEC-123 & HEC-124
21
3
5
4

Model HEC-103/104/123/124
3-3 705
3-3. STARTUP
Beforeusingtheheatedexpress cabinet,thoroughlyclean theunit
asdescribed in theCleaningProceduresSection of thismanual.
1. TurnthepowerswitchtotheONposition.
2. If the heat values for the shelves have not been set, pull out on one
cornerofthe bottom front panel, and unsnapitfromtheunit,to
accessthecontrols.
3. Press and hold and use tosettheheat value of the
base(orbottom) shelf. It can be set from“OFF” to a maximum
of“10”.
Theupper heat settings read 1, 2, 3,etc. 1 meaning the heat is on
10%ofthetime,10meaningtheheatison100%of the time.
If“LOC” shows on the displaywhentryingtosetthe heat value,
thismeansthecontrolsarelockedand the settings cannot be
changeduntil unlockedintheSpecial ProgramMode.
4. Pressandholdeachshelfbuttonanduse to set the heat
valueto eachcorrespondingshelf.
Thesecanbeset from “OFF” to a maximum of “10”. Usethe
diagrambelowthebuttonstofindwhich buttoncontrolswhich
shelf. Ex: Pressandhold to set the bottom shelf heat
value.
Aheatvaluesetting of 8 for the base and all shelves is recom-
mendedtoholdprepackagedwholechickens.
5. Once controls are set,replacefrontpanelbylining up the clips
andfirmlysnappingthemintoplace.
6. Allow unit topreheatforabout 30 minutes.
7. Prepackaged food products can now be placedon each shelf.
Allshelf surfacesarehot! Burnscould result!

Model HEC-103/104/123/124
903 3-4
3-4. OPERATION WITH
PRODUCT 1. Place the hot, prepackagedproduct on each of theshelves.
To assure qualityproduct,stackingprepackagedproductisnot
recommended.
2. Serve the product first that hasbeeninthecabinetthelongest.
3-5. CLEANING
PROCEDURES 1. Turnpower switch to OFF.
2. Disconnect theelectricalsupplyto thecabinet.
To avoidburns, allowthe unitto cool beforecleaning.
3. Remove allproductfromthe cabinet.
4. Wipedowneachshelfwithasoft cloth, soap and water.
Thepanelsinthebase(bottomshelf)canberemovedformore
thoroughcleaning. The holesinthecenter ofeachpanelhelp in
removingthepanels.
5. Clean the exterior ofthecabinetwithadampcloth.
6. Cleanthesideglasswithnon-streaking liquidglass cleaneranda
softcloth.. Donotuseabrasive cleaners.
Do not use steel wool, other abrasive cleaners or
cleaners/sanitizers containing chlorine, bromine, iodine
or ammonia chemicals, as these will deteriorate the
stainless steel material, shorten the life of the unit, and
scratch the black coating on the side glass.
Do not use a water jet (pressure sprayer) to clean
the unit, or component failure could result.
7. Allow theunittothoroughly drybeforeaddingmore product.

Model HEC-103/104/123/124
3-6. SPECIALPROGRAM
MODE Thismodeincludesthelock/unlockfeature,controlinitialization,and
testingof theoutputsanddisplays.
1. Turnpowerswitchoff.
2. Press and hold both whileturning on the power switch.
3. “SP” shows indisplay,followed by “P=L”orP=U”.
4. Press toeitherlock (“P=L”) or unlock (“P=U”) thecontrols.
Lockingthe controlswillnot allowanyoneto changetheheat
valuesof theshelvesuntil thecontrolsareunlocked.
5. Press .
6. “In”shows in the display. Press andhold or to
re-initializethe controls,whichsetsallheat settingsto“OFF”,or to
factoryset parameters. “In3”, “In2”, “In1”showsinthedisplay,
followedby“In-”,“SyS”,indicatingtheinitializationiscomplete.
7. Press .
8. “OP”shows in the display. Press and release the shelf buttons (1
to4) to turn off and on the heat outputs for each shelf. Press and
release to turn off and on the base heat outputs. Press
toturn off and onalldisplaysandoutputs.
9. Press and hold to exit Special Program Mode.
Pressandhold atany time to exit the Special Program
Mode,orif no buttons are pressedfor 1 minute, controls auto-
maticallyexitsSpecialProgram Mode.
3-5 503

Model HEC-103/104/123/124
Problem Cause Correction
Productnot • Heatvalue ofshelfnothigh enough • Sethigher heat value incontrols
holding
temperature • Productnot hot when placedin • Place prepackaged hot food in
cabinet cabinet
Withpowerswitch • Open Circuit • Checkto see that unit is plugged in.
on,unitis
completely • Check breaker or fuse at supply
inoperative box
(NO POWER) • Checkcontrolpanelfusesbehind
bottom, front panel
Shelfwon’theat • Shelfnotpluggedinto receptacle • Checkthattheshelfplugisfirmly
properly pushedinto receptacle, inthe
interiorofthecabinet
Lightnotlit • Shelfnotpluggedinto receptacle • Checkthattheshelfplugisfirmly
properly pushedinto receptacle, inthe
interioroftheunit
503 4-1
SECTION 4. TROUBLESHOOTING
4-1. TROUBLESHOOTINGGUIDE
4-2. ERROR CODES
DISPLAY CAUSE PANELBOARD CORRECTION
“E04” Controlboard Turnunitoffandback on;ifdisplay shows“E04”,
overheating thecontrolboardis getting too hot; make sure unit is not
overheating
“E41” Memoryscrambled Turnunitoffand backon; if“E41” stillshowsondisplay,
havePC boardintitialized;if“E41” persistsreplacethe
controlboard

Model HEC-103/104/123/124
GL O S S AR Y
HENNYPENNYHOLDINGCABINETS
air temperature probe a round device located inside the cabinet that measures the inside air
temperature and sends that information to the control panel
air ducts channels attached to the sides, of the inside of the unit, that directs the hot
air towards the bottom of the unit; usually has tray supports attached to
them
concentration ring assembly a metal assembly located in the water pan in the bottom of the unit that
helps keep an even humidity level inside the cabinet
clean water pan setpoint a preset temperature at which a sensor warns the operator that the water pan
has excessive lime deposits
control panel the components that control the operating systems of the unit; the panel is
located on the top front surface of the cabinet
deliming agent a cleaner used to remove lime deposits in the water pan
drain valve a device that lets the water drain from the water pan into a shallow pan on
the floor; the valve should be closed while the unit is in use if humidity is
desired
float switch a device that senses low water levels in the water pan
food probe a sensor located outside the cabinet that, when inserted into the product,
communicates the temperature of the product to the control panel
food probe receptacle the connection where the food probe is inserted in order to communicate
with the control panel
humidity sensor a device that measures the percentage of humidity inside the cabinet during use
humidity setting a preset moisture level at which the cabinet operates; this setting is
programmed at the factory but can be changed in the field
LED an electronic light on the control panel
minimumholdingtemperature the lowest temperature at which a food product can be safely held for
human consumption
module the removable top part of the cabinet that contains all of the operating system
out of water trip point a preset temperature at which a sensor warns the operator that the water
pan needs refilled
parameters a preset group of setpoints designed for holding specific food products at
certain temperature and humidity levels
power switch the ON/OFF switch that sends electricity to the unit’s operating systems;
this switch does not disconnect the electrical power from the wall to the unit
G-1 603

Model HEC-103/104/123/124
pressure sprayer a device that shoots a stream of water under pressure; this device should
NOT be used to clean a holding cabinet
probe clip a metal holder that attaches to the outside of the control panel to hold the
food probe when not in use; the clip is an optional accessory
product load capacity the highest recommended number of pounds/kilograms of food product that
can be safely held in the cabinet
proof function a program used for allowing bread to rise
relativehumidity the humidity level outside the cabinet
setpoint a preset temperature or humidity; the setpoint is a programmable feature
system initialization a programming process that resets factory settings
temperature setting a preset temperature up to which the cabinet will heat; this setting is
programmed at the factory but can be changed in the field
tray support guides, attached to air ducts, for trays of product to be held in the unit
vent activation switch an automatic control that opens and closes the vent on the rear of the
cabinet to maintain the preset humidity level
vented panels openings on the cabinet that allow air access on the sides and rear of the
module
waterfill line the line marked on the inside of the water pan that shows the maximum
water level to prevent overflow onto the floor
water heater sensor a part in the water heater that sends a message to the controls when the
water pan is limed up or empty
water jet a device that shoots a stream of water under pressure; this type of device
should NOT be used to clean a holding cabinet
water pan the area in the cabinet that holds water for creating humidity inside the
cabinet
503 G-2