Honeywell VISTA-21iP User manual

Ê800-22312aŠ
800-22312 7/16Rev A Part 1
TESTING THE SYSTEM
Using the Test mode allows each detection point to be checked for
proper operation. Testing should be conducted weekly to ensure
proper operation.
•The keypad sounds a single beep about every 30 seconds as a
reminder that the system is in the Test mode.
•Alarm messages are not sent to your Central Station while Test mode
is on.
If a problem is experienced with any detection point (no confirming
sounds, no display), call for service immediately.
1. Disarm the system and close all protected windows, doors, etc. The
READY indicator light should come on if all zones are intact
2. Enter your 4-digit Master code + 5+ 0(walk)
3. Listen. The external sounder should sound for about 1 second then
turn off. If the sounder does not sound, CALL FOR SERVICE. The
“Test in Progress” display appears only on the keypad that started
the test.
4. Fault zones. Open each protected door and window in turn and
listen for three beeps from the keypad. Each faulted detection point
should appear on the display. The display clears when the door or
window is closed.
5. Walk in front of any interior motion detectors (if used) and listen for
three beeps. Each detector should appear on the display when it is
activated. The display clears when no motion is detected. Note that if
wireless motion detectors are used, there is a 3-
minute delay between
activations to conserve battery life.
6. Test all smoke detectors, following the manufacturer's instructions.
7. When all detection points have been checked and are intact
(closed), there should be no zone numbers displayed.
8. Exit test mode: 4-digit code + 1
TROUBLE CONDITIONS
The word CHECK on the keypad's display, accompanied by a "beeping"
at the keypad, indicates a trouble condition in the system at the
displayed zone number sensor and requires your attention. Determine if
the zone(s) displayed are intact and make them so if they are not. If the
display persists, CALL FOR SERVICE.
To silence the beeping for these conditions, press any key.
Typical Trouble conditions include the following:
Trouble Message
Meaning
COMM. FAILURE
(or FC)
A failure has occurred in the telephone
communication portion of your system.
SYSTEM LO BAT
(or BAT with no zone No.)
Low system battery condition exists.
LO BAT+ zone descriptor
(or BAT with zone No.)
Low battery condition in the wireless transmitter.
Either replace the battery yourself, or CALL FOR
SERVICE.
Rcvr Jam (or CHECK 90)
RF interference in wireless system which may
impede reception from wireless sensors.
ALARM 1xx (or 91)
FAULT 1xx
CHECK 1xx
A communication problem between the control
and a connected device (e.g., RF receiver, zone
expander) where the “xx” indicates the device
address.
MODEM COMM (or CC) Indicates that the control is on-line with the
Central Monitoring Station's remote computer.
BELL FAILURE (or CHECK 70)
Indicates that the wiring connection to the external
sounder is at fault.
AC LOSS (or NO AC)
The system is operating on battery power only due
to an AC power failure.
If only some lights are out on the premises, check
circuit breakers and fuses and reset or replace as
needed.
OPEN CIRCUIT
(or OC)
The keypad is not receiving signals from the
control.
Long Rng Trbl (or bF)
Communication device (if used) has failed.
TELCO FAULT (or CHECK 94)
The telephone line has a problem.
Busy-Standby
(or dI)
If this message remains displayed for more than 1
minute, system is disabled. CALL FOR SERVICE.
SETTING THE DATE AND TIME
NOTE: All partitions must be disarmed before date/time can be set. You
can set the time and date by doing the following:
1. + [#] + [6] [3]
(Master Code)
2. Press [∗] when the time/date is displayed.
A cursor appears under the first digit of the hour.
To move cursor ahead, press [∗]. To go back, press [#].
•Enter the 2-digit hour setting.
•Enter the 2-digit minute setting.
•Press [1] for PM or [2] for AM.
•Enter the last two digits of the current year.
•Enter the 2-digit month setting.
•Enter the 2-digit day setting.
3. To exit, press [∗] when cursor is at the last digit, or wait 30 seconds.
NOTES
SERVICING INFORMATION
Your local Honeywell dealer is the person best qualified to service
your alarm system. Arranging some kind of regular service program
with him is advisable. Your local Honeywell dealer is:
Name:
Address:
Phone:
2 Corporate Center Drive, Suite 100
P.O. Box 9040, Melville, NY 11747
Copyright © 2016 Honeywell International Inc.
www.honeywell.com/security
ADEMCO VISTA SERIES SECURITY SYSTEMS
VISTA-21iP / VISTA-21iPSIA
Quick Guide to User Functions
User Guide Available Online: This Quick Guide describes the most frequently used features and functions of your system. For full
details of all user functions, please see the system’s User Guide located online at:
http://www.security.honeywell.com/hsc/products. The full version User Guide is also available from your installer upon request.
Congratulations on your ownership of a Honeywell Security System. This system provides:
•Three forms of detection: burglary, fire and emergency (see your installer for which forms of detection are installed)
•At least one keypad which provides control of system and displays system status
•Various sensors for perimeter and interior burglary detection
•Optional smoke or combustion detectors designed to provide early warning in case of fire.
Your system may also be programmed to automatically send alarm and status messages to a Central Monitoring Station.
SYSTEM BASICS
The following is a list of some of the most common features and
functions of your system:
•Several modes of burglary detection: Stay, Night-Stay, Away,
Instant, Maximum.
•Bypass feature lets you bypass selected zones while leaving the rest
of the system armed.
•Chime mode alerts you to the opening of protected doors and
windows while the system is disarmed.
•Fire and carbon monoxide detection are always active (if installed);
an alarm sounds if a fire or carbon monoxide condition is detected.
•Panic keys (if programmed) let you manually initiate fire and
personal alarms using the keypad.
•4-digit security codes are used in conjunction with keypad
commands to perform system functions.
•Each user can be assigned a different security code, each with
different authority levels.
•The system sensors have been assigned to various “zones,” which
are specific areas of detection (e.g., front door, kitchen window, etc.).
•Zone numbers (points of detection) are displayed at the keypad
when an alarm or trouble condition occurs.
•Partitions provide two independent areas of detection plus an
optional common area, with each partition containing a group of
zones that can be armed and disarmed without affecting other
zones or users.
•Function keys may have been programmed to perform various
functions. Ask your installer if these keys are active.
•A Scheduling feature can be programmed to automatically perform
certain functions (e.g., arm the system) at a predetermined time
each day. See the full User Guide for details.
ENTRY/EXIT DELAYS
•Entry Delays give you time to disarm the system when you enter
through the designated entrance door.
•You must disarm the system before the entry delay period ends, or
an alarm will occur (keypad beeps during the entry delay period,
reminding you to disarm the system).
•Exit delay gives you time after arming the system to leave through
the designated exit door(s) without setting off an alarm. If
programmed, a slow beeping will sound during the exit delay period
until the last 10 seconds, which then changes to fast beeping
(alerting you to the end of exit delay). If you cannot leave within this
delay time period, you should stop, disarm the system, and start
over to avoid a false alarm.
•
See your installer for your delay times. See the full User Guide for
details on Exit Error alarms.
NOTES on BURGLARY DETECTION
•The system must be armed before the burglary detection can
sense intrusions.
•To arm your system, enter your security code followed by the
desired arming key.
•To disarm the system, enter your security code then press the
OFF key.
•When an alarm occurs, the keypad sounds and displays the
zone(s) causing the alarm. The external sounder may also sound.
•If your system is connected to a Central Monitoring Station, an
alarm message is also sent (delayed 30 seconds by default to
reduce false alarms).
•To stop the alarm sounding, simply disarm the system.
•Memory of Alarm: When an alarm condition occurs, the keypad
displays the number(s) of the zone(s) that caused the problem,
and displays the type of alarm. Clear the Memory of Alarm
display by entering another “off” sequence.
IMPORTANT: If you return to the premises and the
main burglary sounder is on, or the keypad beeps
rapidly upon entering the premises, it indicates that
an alarm has occurred during your absence and an
intruder may still be on the premises. LEAVE
IMMEDIATELY and CONTACT THE POLICE from a
nearby safe location.
NOTES on FIRE and CO DETECTION
•Your fire alarm system (if installed) is on 24 hours a day, for
continuous detection. In the event of an emergency, the smoke
and heat detectors sound their alarms, triggering a loud,
interrupted pulsed sound from the Keypad(s) and any external
sounders.
•You can silence the alarm at any time by pressing the OFF key
(the security code is not needed to silence fire alarms).
•Carbon monoxide (CO) detectors, if installed, provide continuous
detection. If a high level of carbon monoxide is detected, an
interrupted pulsed alarm sound occurs at the keypads and the
detector(s). Immediately move to a spot where fresh air is
available, preferably outdoors. From a safe area, call your security
service provider for further instructions. To silence the keypad
sounding, press the OFF key. To silence the detector, see its
instructions.

CHECKING OPEN ZONES
Checking Zones: Before arming your system, all protected doors, windows and other detection
zones must be closed or bypassed; otherwise the keypad displays "Not Ready."
GOTO: If the user is authorized, a keypad in one partition can be used to perform system
functions in the other partition by using the GOTO command. Must use an Alpha keypad.
Action
Press these keys…
What happens
CHECK
ZONES
∗
•
Displays all faulted zones.
GOTO
4-digit code +
∗
+
partition number
(1,2,3 = go to partition;
0 = return to home part.)
•The keypad beeps to confirm the partition change.
•Keypads automatically return to their original partition
after 30 seconds with no keypad activity.
ARMING THE SYSTEM, CHIME MODE, and CONTROLLING DEVICES
Before arming, close all perimeter doors and windows and make sure the Ready to Arm message is
shown.
After arming, leave the premises through an entry/exit door during the exit delay period and be
sure the door is reclosed to avoid causing an alarm.
Action
Press these keys…
When to use an arming mode and what happens
STAY
4-digit code + 3
three beeps confirm
•Used when you want to arm the system with persons
staying inside (or if you have pets that are moving
throughout the premises).
•Arms perimeter zones; interior zones left disarmed.
•An alarm sounds if any protected window or non-
entry/exit door is opened.
NIGHT-
STAY
4-digit code + 33
three beeps confirm
•Use NIGHT-STAY mode to provide increased security
while staying inside.
•Arms same as STAY mode, but also arms preselected
interior sensors (set by your installer).
INSTANT
4-digit code + 7
three beeps confirm
•Used when staying inside and do not expect anyone to
use an entry/exit door.
•Same as STAY mode, except entry delay is off.
•An alarm sounds same as STAY mode, and sounds upon
opening entry/exit doors.
AWAY
4-digit code + 2
two beeps confirm
•
Used when nobody is staying inside (including pets).
•Arms the entire system (interior and perimeter).
•An alarm sounds if a protected window or any non-entry/
exit door is opened, or if any movement is detected inside.
MAXIMUM
4-digit code + 4
two beeps confirm
•Used when leaving the premises for extended periods
(e.g., vacation).
•Same as Away mode, except entry delay is off.
•An alarm sounds same as Away mode, and sounds upon
opening entry/exit doors.
QUICK
ARMING
#+ arming key
•
If programmed, you can press the [#] key in place of your
security code when arming the system
CHIME
MODE
4-digit code + 9
(enter again to turn
Chime mode off)
•
Alerts you to the opening of a perimeter door or window
while the system is disarmed.
•Three tones sound at the keypad whenever a perimeter
door or window is opened (interior zones do not produce
a tone when they are faulted).
•Pressing the READY key displays the open zones.
Turning
Devices
On and Off
Turn ON a Device:
4-digit code + #+ 7
+ device number
Turn OFF a Device:
4-digit code + #+ 8
+ device number
•You may be able to override automatically controlled
devices using the Device commands.
•Some devices can be manually turned on or off using the
Device commands.
•Devices are assigned 2-digit device numbers.
•See your Installer for details on controlling devices.
DISARMING THE SYSTEM and SILENCING ALARMS
The 1OFF key is used to disarm the system, silence alarm and trouble sounds, and clear
memory of alarm displays.
Action
Press these keys…
What happens
DISARM
and
SILENCE
ALARMS
4-digit code + 1
•
System is disarmed and alarm sounding is silenced.
•To clear the memory of alarm display (if present), enter
your 4-digit code + 1again.
•To Silence a Fire Alarm or Carbon Monoxide Alarm
Simply press the 1key (no code needed)
BYPASSING ZONES
Use the 6BYPASS key when you want to arm your system with one or more zones intentionally
unprotected. The system must be disarmed first.
Action
Press these keys…
What happens
BYPASS
ZONES
4-digit code + 6+
2-digit zone numbers to
be bypassed
•When finished, the keypad will momentarily display a
"Bypass" message for each bypassed zone number. Wait
for all bypassed zones to be displayed.
•Arm the system as usual. When armed, the arming
message is displayed with “ZONE BYPASSED.”
•Bypassed zones are unprotected and will not cause an
alarm if violated.
•The system will not allow fire zones to be bypassed.
•Zones are automatically unbypassed when the system is
disarmed.
•To display bypassed zones prior to arming, enter your
security code and press the BYPASS key.
PANIC KEYS
Your system may have been programmed to use special keys or key pairs to manually activate
emergency (panic) functions as follows:
This Function
Key(s)*
Sends This Signal**
With This Sounding…
Silent Alarm
silent alarm
no audible alarm; displays, “Press [
∗
] to
show faults,” indicating that a silent alarm
has been initiated.
Audible Alarm audible alarm a loud, steady alarm at keypad(s) and at
any external sounders that may be
connected.
Personal Alarm
auxiliary alarm
steady alarm sound at keypad(s), but not
at external bells or sirens.
Fire Alarm
fire alarm
temporal (pulsing) sound at external bells
and sirens.
* Enter the appropriate keys programmed by your installer for each function (see installer).
** All panic functions send signals to the Central Monitoring Station, if connected.
To activate a Panic Function:
Press and hold down for at least 2
seconds the programmed lettered key or
key pair for the desired emergency
function (or press both keys of the
assigned key pair at the same time).
Keys
Pairs
Shown as Zone
Function
[A]
(∗/1)
95
[B]
(∗/#)
99
[C]
(3/#)
96
NOTE: The [D] key may be programmed for other
purposes; see your installer.
SECURITY CODES
Your installer assigned a master code that is used to perform all system functions.
In addition, other security codes can be assigned for use by other users.
•Only the System Master and Partition Master can assign security codes to users.
•Users are identified by 2-digit user numbers.
•Only the System Master can change user partitions.
•In addition to a security code, each user is assigned an authority level and various system
attributes. See the full User Guide for definitions of each Authority Level.
•Security codes can be used interchangeably within a partition when performing system
functions (a system armed with one security code can be disarmed by a different security
code), with the exception of the Guest and Arm Only codes.
•Security code programming involves these steps:
1. Choose a user number from the set of users assigned to the partition in which the user will
be operating, and assign a 4-digit security code.
2. Assign an authority level to that user.
3. Assign other attributes as necessary.
Assigning Security Codes and User Attributes
The following lists the various command strings for adding security codes and attributes.
NOTE: Partition Master codes apply only to those user numbers previously assigned (by the
system master/installer) to the partition master’s partition.
Function
Commands
Change System
Master Code
System Master code + 8+ [02] + new code + new code again
Add Security Code
Master code + 8+ user no. + new user’s security code
The Keypad beeps once to confirm that new user was added.
Delete Security
Code
Master code + 8+ [user no.] + #0
The security code and all attributes* set for this user number, including any
associated RF keys, are erased from the system.
(*except assigned partition)
Authority Level
Master code + 8+ [user no.] + # 1+ auth. level
Authority Levels: 0 = standard user
1 = arm only
2 = guest
3 = duress
4 = partition master
Access Group
Master Code + 8+ [user no.] + 82+ group (1-8)
You can assign users to a group, then set an access schedule that defines
the times this group of users can operate the system. The system ignores
these users outside the scheduled times.
User’s Partition
System Master Code + 8+ [user no.] + #3+ 0+ part. + #
This assigns the partitions the user can access. If more than one, enter
partition numbers sequentially, then press [#] to end.
E.g., master code + [8] + [user no.] + [#] [3] + [0] + [1] [2] + [#] gives the user
access to partitions 1 and 2 and common partition.
Partition Entries: 1 = partition 1 and common
2 = partition 2 and common
3 = common partition only
RF User Number
Master/Part. Prog. Code + 8+ [user no.] + #4+ zone no.
Use this command to assign a wireless button device (keyfob) to this user
(keyfob must be enrolled in system first; see installer).
Zone number: enter the zone number assigned to a button on the keyfob
that will be used for arming/disarming by this user.
Pager On/Off
Master/Part. Prog. Code + 8+ [user no.] + #5+ 0 or 1
You can program a user so that a message is sent to a pager whenever this
code is used to arm or disarm the system.
Paging On/Off: 1 = allow paging
0 = no paging for this user
•When entering codes and commands, sequential key depressions must be made within 4-5
seconds of one another. If 4-5 seconds elapse without a key depression, the entry will be
aborted and must be repeated from its beginning.
•If you make a mistake while entering a security code, stop, press the
∗
key, and then start
over. If you stop in the middle while entering a code, and then immediately start the entry over,
an erroneous code might be entered.