Huawei eSpace 6850 User manual

Huawei IP Phone eSpace 6850
User Manual
HUAWEI TECHNOLOGIES CO., LTD.

EchoLife User Manual
Huawei IP Phone eSpace 6850
V100R001
User Manual
Issue 01
Date 2011-07-01

EchoLife User Manual
Huawei Technologies Co., Ltd. provides customers with comprehensive
technical support and service. Please feel free tocontact our local office or
company headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Phone: [phone] 8008302118
Fax: [phone]
Website: http://www.huawei.com
Email: [email protected].

EchoLife User Manual
Copyright © Huawei Technologies Co., Ltd. 2011. All
rights reserved.
No part of this document may be reproduced or transmitted in any form or
by any means without prior written consent of Huawei Technologies Co.,
Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei
Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the
property of their respective holders.
Notice
The information in this document is subject to change without notice. Every
effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any
kind, express or implied.

EchoLife User Manual Contents
i
Contents
1Safety Precautions..................................................................................... 2
2Product Overview...................................................................................... 5
Packing List............................................................................................................5
Features...................................................................................................................6
Hardware specifications.........................................................................................7
Technical specifications.........................................................................................7
3Installing the eSpace 6850....................................................................... 10
Cable Connections of the eSpace 6850................................................................10
Starting the eSpace 6850......................................................................................11
Safety Compliance ...............................................................................................11
Warranty of Quality..............................................................................................12
4Configuring the eSpace 6850.................................................................. 13
Configuring the Phone Through the Keypad.......................................................13
Configuring the Phone Through Web Browser...................................................16
Accessing the Web Configuration Menu ...................................................16
Configuration Page...............................................................................................17
Saving the Configuration Changes.............................................................21
Rebooting the eSpace 6850 Remotely........................................................21
5Using the eSpace 6850............................................................................. 22
Getting to Know the Keyboard............................................................................22
Instructions of Using the Phone...........................................................................23

EchoLife User Manual Contents
ii
Handset, Speakerphone, and Headset Modes.............................................23
Multiple SIP Accounts and Lines...............................................................24
Making a Call..............................................................................................24
Making a Call by Using an IP Address ......................................................26
Quick IP Call Mode....................................................................................26
Answering a Call.........................................................................................27
Do-Not-Disturb...........................................................................................27
Call Waiting/Call Holding..........................................................................27
Muting.........................................................................................................28
Call Transfer ...............................................................................................28
Three-Way Conference Call.......................................................................29
Voice Messages...........................................................................................29
6Restoring Factory Default Settings........................................................ 32
7FAQs......................................................................................................... 33

EchoLife User Manual 1 Safety Precautions
1
Huawei IP Phone eSpace 6850
User Manual
Thank you for purchasing the Huawei IP Phone eSpace 6850 (the eSpace 6850 for
short).
eSpace 6850 is an high-quality IP phone.

EchoLife User Manual 1 Safety Precautions
2
Safety Precautions1
General Requirements:
zBefore you install and use the device, read these safety precautions carefully an
observe them during operation. d
zo make
zWhile using the device, observe all applicable laws, directives and regulations, and
respect the legal rights of other people.
zDuring storage, transportation, and operation of the device, keep the device dry.
zDuring storage, transportation, and operation of the device, avoid collision and
crash of the device.
zNever attempt to dismantle the device by yourself. In case of any fault, contact the
appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted t
any change to the structure or safety design of the device. Huawei Technologies Co.,
Ltd. is not liable to any consequences or legal issues due to such changes.
Environmental Requirements:
zPlace the device at a well-ventilated place. Do not dispose the device to direct
zKeep the device far away from any household appliance with strong magnetic field
or electromagnetic field, such as a microwave oven or a refrigerator.
sunlight.
zKeep the device clean and free of dusts.
zPlace the device on a stable platform.
zDo not place any object on top of the device. Otherwise, the device may be too hot
during operation. It can even be deformed or damaged by the heavy load.
zKeep at least 10 cm between the device and the closest object for heat dissipation.
zDo not place the device on or near any object that can easily catch fire, such as
something made of rubber.
zKeep the device far away from any heat source or bare fire, such as a candle or an
electric heater.

EchoLife User Manual 1 Safety Precautions
3
Operating Requirements:
zDo not let a child operate the device without guidance.
zDo not let a child play with the device or any accessory. Swallowing the accessories
may lead to peril.
zUse the accessories provided or authorized by the manufacturer only.
zThe power supply of the device shall meet the requirements of the input voltage of
the device. Use the provided lightning protection power socket only.
zBefore plugging or unplugging any cable, shut down the device and disconnect it
from the power supply.
zWhile plugging or unplugging any cable, make sure that your hands are completely
dry.
zDo not tread on, pull, or over-bend any cable. Otherwise, the cable may be damaged,
leading to malfunction of the device.
zDo not use an old or a damaged power cable.
zDuring lightning weather, stop using the device and disconnect it from the power
supply. Unplug the power plug and the ADSL（Asymmetric Digital Subscriber
Line）twisted pair (the radio frequency cable) to avoid lightning strike.
zIf the device is not used for a long time, disconnect it from the power supply and
unplug the power plug.
zDo not look directly into the optical interface and the laser-transmitting interface on
the device, or the infrared transmitting interface on the remote control with your
eyes. Otherwise, your eyes may be injured.
zIn any of the following cases, stop using the device, disconnect it from the power
supply, and unplug the power plug immediately: there is smoke emitted from the
device, or there is some abnormal noise or smell. Contact the specified maintenance
center for repair.
zAvoid any object (such as metal shavings) from entering the device from the heat
dissipation intakes.
zBefore connecting any other cable, connect the grounding cable of the device first.
Do not disconnect the grounding cable until you disconnect all other cables.
zMake sure that the three-phase power socket is grounded reliably. The neutral line
and the live line shall not be connected inversely.
zDo not scratch or abrade the shell of the device. This may lead to malfunctions of
the device. The shed painting material may also lead to skin allergy.

EchoLife User Manual 1 Safety Precautions
4
Cleaning Requirements:
zBefore cleaning the device, stop using it and disconnect it from the power supply.
zUse a piece of soft dry cloth to clean the device.
zKeep the power plug clean and dry. Using a dirty or wet power plug may lead to
electric shock or other perils.

EchoLife User Manual 2 Product Overview
Product Overview2
Packing List
The following items are in
Contact your distributor im
cluded in the eSpace 6850 package. Verify the packing items.
mediately if any one is
Tg items
missing.
able 2-1 Packin
Item Quantity
Main case 1
Handset 1
Coiled handset cord 1
Specialized power adapter 1
Straight-through cable 1
Phone Stand 2
Wall-mount bracket 2
eSpace 6850 Quick Start 1
CD 1
Warranty card 1
Certificate of quality 1
Product Picture Product Overview
ctions, is easy to use, and
supports integrated PoE and HD
Voice.
The eSpace 6850 is a
next-generation enterprise IP
phone. The eSpace 6850 provides
rich fun
5

EchoLife User Manual 2 Product Overview
6
F es
TS
eatur
able 2-2 Key features of the e pace 6850
Feature Description
Open standard compatibility
RV
SIP 2.0, TCP/IP/UDP, RTP/RTC, HTTP/H
ARP/RARP, ICMP, DNS (A record and S TTPS,
record), DHCP, PPPoE, TFTP, NTP and Telnet.
High audio quality Adopting the advanced DSP technology.
Traditional features caller ID display,
ng, call
ng, mute,
autodial.
Standard voice features including
call waiting, call holding, call transferri
forwarding, call blocking, call rejecti
autodial, and off-hook
Advanced functions nctions:
z
zs call holding, headset
y conference, do
e message box,
S ing fuupporting the follow
zMulti-lines
zHeadset enabled
zBacklit graphic LCD
Five navigation keys
Function keys such a
mode, call forward, three-part
, voic
not disturb, address book
Intercom, and mute
zEighteen multi-purpose keys
Advanced features
z
zFor details of advanced features, see the Huawei
IP Phone eSpace 6810&6830&6850&6870
Administrator Manual.
zCustomized ring tones
zDownload of ring tones
zDownload of address book in xml format and
screensaver files
SRTP voice call encrypted with the Advanced
Encryption Standard (AES)
zSetting of dialing rule and advance business
functions, such as INTERCOM, BLF, and
BroadSoft SCA

EchoLife User Manual 2 Product Overview
7
Hardware specifications
Table 2-3 Hardware specifications
Item Specification
Ethernet ports Providing two Ethernet ports of 10/100 Mbit/s and
full/half duplex
Ethernet polarity can be automatically detected.
Graphic LCD display Pixel: 240x120
Headset interface RJ22 headset jack and 2.5 mm earphone jack
LED LED indicators that can be on in two colors (green
and red)
PoE The build-in automatic detector obtains the PoE
that is based on the IEEE 802.3af standard.
Universal switching Input: 100–240 V AC 50 Hz or 60 Hz
Power adapter Output: +5 V DC, 1200 mA, UL certified
Dimension (W × H × D) 251 mm × 210mm × 78 mm
Weight 1.08 kg
Temperature 0°C to 40°C
Humidity 10% to 90% (non-condensing)
Compliance FCC/CE/CCC/C-Tick
Technical specifications
Table 2-4 Technical specifications of the eSpace 6850
Item Specification
Lines Four straight-through lines.

EchoLife User Manual 2 Product Overview
8
Item Specification
Supporting the SIP 2.0, TCP/UDP/IP, HTTP, HTTPS,
PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP,
ICMP, DNS, DHCP, NTP, TFTP, NTP/SNTP, and
SIMPLE/PRESENCE protocols
Supporting RFC3903, RFC3856, RFC3863, and RFC4235
Supported protocol
Supporting RFC 3428
Up to 50 incoming IM messages can be stored. If more than
50 incoming IM messages are present, the system drops the
latest IM message.
Function keys zEleven dedicated keys: Hold, SEND, SPEAKER,
Headset Mode, TRNF (transfer), CONF (conference),
MUTE/DEL, DND, INVTERCOM, Phone Book, and
MSG (message)
zFive navigation keys
zSeven multi-purpose keys and four XML
programmable soft keys.
Supporting the upgrade of the NAT-friendly remote
software (through TFTP or HTTP) for the devices that are
deployed behind the firewall or the NAT
Device management
Supporting the address book function
Handset, Hands-free, and headset modes in full duplex
Advanced DSP
Dynamic negotiation of codec and voice payload length
HD Voice
Supporting the G.723.1 (6.3K or 5.3K), G.729A/B, G.711
µ/A, G.726-32K, G.722 (broadband), and iLBC CODECs
In-band and out-of-band DTMF (in audio, RFC2833, or SIP
INFO mode)
Echo Cancellation
Audio features
Supporting the sidetone cancellation, advanced jitter buffer
control, and packet delay and loss concealment.

EchoLife User Manual 2 Product Overview
9
Item Specification
Telephony features Intuitive GUI, download of the phone book (XML), voice
mail indicator, download of custom ring tones
Call holding, call transferring (consultation/blind),
Do-Not-Disturb, call forwarding, call waiting, call waiting
mute, redial, call log, volume control, caller ID display,
multi-party conference call, dialing with a prefix, off-hook
autodial, automatic answer, and dialing.
Supporting manual configuration for static network through
keyboard and LCD, or by logging in to the Web page.
Dynamic network parameters are provided by the DHCP
server.
Supporting NAT traversal by using IETF STUN and
symmetric RTP
Supporting AES-based IP phone configuration file update
Supporting unified IP phone configuration through the
BroadSoft XML Provision server
Supporting 802.1x-based network accessing authentication
Network and
provisioning
Supporting the IEEE 802.1p/q tagging (VLAN) and Layer 3
ToS protocols
Supporting firmware upgrade through TFTP or HTTP and
authentication of configuration files before changing
Software upgrade
Providing the specific URL for users to download
configuration files and upgrade files
Advanced server
features Message waiting indicator light.
Supporting DNS SRV query
Security Supporting DIGEST authentication and encryption by using
MD5, MD5-sess, and SRTP

EchoLife User Manual 3 Installing the eSpace 6850
Installing the eSpace 68503
Cable Conn
Figure 3-1 Connecting the eSpace 6850
ections of the eSpace 6850
(1) (2) (3) (4) (5) (6) (7)
10

EchoLife User Manual 3 Installing the eSpace 6850
11
T 3- of the c
able 1 Description onnectors
No. Connector Description
(1) EXT port A port used to connect an expansion board for increasing
multi-purpose keys. In this way, you can call a user by
pressing one key.
(2) PC port
The port is the 10/100 Mbit/s RJ-45 PC port. You can
use the straight-through cable to connect the PC port.
When using the PC phone, you can configure the port.
(Optional)
(3) LAN port The port is the 10/100 Mbit/s RJ-45 LAN port. You need
to use the straight-through cable to connect the LAN
port to the Ethernet port.The phone supports PoE
(802.3af) power. In this case, you must connect th
to the switch supporting PoE power. e port
(4) Power port 5Vpower port. After the network cable connection
complete, use the special power adapter of the phone to
connect the power port and power to switch on the
is
phone.
(5) Headset port RJ-22 port. If you want to use the headset for
communication, install the headset socket to the port.
(6) Handset port RJ-22 port. If
communication, in
you want to use the headset for
stall the headset socket to the port.
(7) Earphone jack A 2.5 mm jack in convenience of talk with an earphone.
Starting the eSpace 6850
After the eSpace 6850 is powered on, a progress bar is displayed on its screen. This
progress bar disappears after the startup page is accessed.
Safety Compliance
The eSpace 6850 complies with the Federal Communications Commission (FCC),
Compulsory Certification (CCC), and various
ecialized power adapter is compliant with the
the
Confermite Europeenne (CE), China
safety standards. The eSpace 6850 sp
Underwriter Laboratories (UL) standard. Use only the matching power adapter
provided with the package. The manufacturer’s warranty does not cover damages to
phone caused by unsupported power adapters.

EchoLife User Manual 3 Installing the eSpace 6850
12
Warranty of Quality
If you purchased the eSpace 6850 from a distributor, contact the distributor for
replaceme
conta H
(RM n edy the
icy without prior notification.
nt, repair, or refund. If you purchased the product directly from Huawei,
uawei sales and service representatives for a return materials authorization
umber before you return the product. Huawei reserves the right to rem
ct
A)
warranty pol
ca
Use a power adapter provided by the eSpace 6850; otherwise, damages
n be caused to the products and the manufacturer warranty is void.

EchoLife User Manual 4 Configuring the eSpace 6850
13
Configuring the eSpace 68504
Configuring the Phone Through the Keypad
To enter the configuration menu, press MENU. View the menu by pressing UP,
DOWN, LEFT, or RIGHT. Press MENU to confirm the selection of a menu item, and
delete an entry by pressing BackSpace. The phone automatically exits the menu when
f-hook. If no keypad operation is performed
ays the standby image.
Tpad
an incoming call comes or the phone is of
wi e minute, th
thin on
able 4-1
e IP phone automatically displ
configuration menu
Key
Menu Configuration Description
Call History d
Displays history records of answered, dialed, missed, transfere
and forwarded calls.
Status Displays the network status, account status, so
hardware version of the p ftware version, hone.
MAC address, and
Phone Book lated option.
z
peration. Select Cancel & Return
el the added information and return
z
or
quires corresponding configuration of
on the Web page.
Displays the phone book and re
[New Entry]
Add a phone book record.
After the fields such as Name,Family name, Number, and
Acct are set or selected, select Confirm Add and press
MENU to confirm the o
and press MENU to canc
to the previous menu.
[Download Phonebook]
Select Download Phonebook and press MENU. Then the
phone downloads the updated phone book from the TFTP
HTTP server. This re
the download items of the phone book
z[Delete All Entries]
Delete all contacts in the phone book.

EchoLife User Manual 4 Configuring the eSpace 6850
14
Menu Configuration Description
Direct IP call The input field of the destination IP address is provided when
ed. Type the destination IP address such as
ct, press
Direct IP call is select
10.10.10.2, press OK soft key to confirm the operation and send
Cancel soft key to cancel the call and return to
the call; press the
previous menu. If the input information is incorre
to delete it.
BackSpace soft key
D
zto enable or disable the DND function.
zset different ring tones.
zvolume. Press LEFT or
n down the volume.
z
z
nges from 0 to 8.
oading a
e the original one. For details on how to
hone eSpace
0&6870 Administrator Manual or contact
z[Display Language]
Choose this menu to select the language.
isplays the preference submenus of a user.
[Do Not Disturb]
Choose this menu
[Ring Tone]
Choose this menu to
[Ring Volume]
Press MENU to hear the selected ring
RIGHT to turn up or tur
[LCD Contrast]
Choose this menu to set the LCD screen contrast.
[LCD Brightness]
Set the LCD brightness of the IP phone in active and idle
states. The value ra
z[Download SCR XML]
Send a request to the HTTP/TFTP server for downl
screen saver to replac
configure this service, see the Huawei IP P
6810&6830&685
the administrator.
z[Erase Custom SCR]
Restore the factory setting for the standby image.
z[Time Settings]
Set the date and time of the IP phone.
Preference
Press LEFT or select Back to return to the main menu.
批注 [ZHJ1]: 前面删除：即时
信息。目前系统不支持。
批注 [ZHJ2]: