Huawei eSpace 7950 User manual

Vodafone One Net Business
Quick Reference Guide
Huawei eSpace 7950 IP Phone
and 7903X Expansion Module
This is a quick reference guide for your Huawei eSpace 7950 IP
Phone and 7903x Expansion module on the Vodafone One Net
Business Unified Communications service. This guide is designed
to show you the most commonly used features of both the
service and your IP phone.
TABLE OF CONTENTS
Getting to know your IP phone ............................. 2
Making a call on your IP phone ............................. 3
Taking a call on your IP phone .............................. 4
Managing active calls ...................................... 5
Voicemail ................................................. 7
Contacts list and Corporate Directory ...................... 8
7903x Expansion Module ..................................10
Huawei Approved Headsets ...............................12

HUAWEI ESPACE 7950 BUTTON LAYOUT
Getting to know
your IP phone
Your One Net IP phone has been designed with intuitive technology, using simple icons to
describe each button function. Some buttons are known as Fixed feature buttons which
are static, while others are Context Sensitive. These adjust to the state of the IP phone or
a specic task, such as redial, in a call, or making a call.
MWI
Line button
Speaker
Softkeys
Headset button
Mute button
Speaker button
Forward button
Volume button
Navigation buttons
Message button
LCD screen
Handset
Call History button
Home button
Contacts button
Keypad
The Sofkey buttons, underneath
the LCD display are Context Sensitive.
(Corresponding to buttons
beneath the screen.)
2

You can make a call in various ways. You can use the handset or go hands-free with just the
keypad and speaker. Or, if your headset is connected, you can press the Headset button
and make a call.
The IP phone’s keypad is a “hot keypad”, which means you can dial a number and then
choose your method of connecting: headset, handset, speaker/hands-free, etc.
PLACING CALLS BY DIRECTLY ENTERING NUMBERS
Step 1 Pick up the Handset. You should see the dialling screen and hear the dial tone.
The line button LED should be continuously green.
NOTE
• You can also view the dialling screen by pressing the Speaker button, Headset button,
or line button of the account.
Step 2 Enter the number of a contact, or press the Up or Down arrow button to choose
a number from your contacts.
Step 3 Press Call. The Call button will be the left-hand side Softkey under the LCD panel.
You can also set the pound key (#) as your call button by enabling # as Dial in Apps.
NOTE
• You can enter a number and then pick up the phone or press the Call softkey,
Speaker button, or Headset button to place a call to this number.
• When you enter the number of a contact, the phone automatically nds and displays
the contact.
• After a contact is selected, you can press Edit Dial to change the number of the contact.
• If the plus sign (+) is required when you enter a number, press the *key twice.
USING THE REDIAL BUTTON
Step 1 Pick up the phone or press the Speaker button, Headset button, or line button
of the account.
Step 2 Press Redial. If the Redial button is set to Display redial list, simply choose
a number and press Call.
NOTE
 • You can change the way the Redial button behaves. On the home screen, set
redial to simply call the last number dialled or list the most recently dialled numbers.
The Call History button can be an alternative to Redial, as it displays recently called
and received numbers.
Making a call
on your IP phone
3

Opt, 1 To answer an incoming call, pick up the Handset, then press the Speaker or
Headset button (make sure the headset is connected).
Opt, 2 You will also have options to Ignore or Reject an incoming call on the Softkeys
under the LCD.
NOTE
 • If the calling number is stored in the One Net Corporate Directory, the caller’s details
will be displayed on the LCD while the phone is ringing, Contact your administrator for
more information.
Just as making a call can be done in many ways, answering a call is just as exible.
Taking a call
on your IP phone
Softkeys
4
Speaker buttonHandset
Headset button

2 Transfer (Blind)
Step 1 Press Transfer during a call.
The call is placed on hold.
Step 2 Enter or select a number.
 Enter the number of a third party,
press More to navigate to Done,
and then press Done.
You can use the Up arrow
or Down arrow buttons or the
Contact button to choose a
contact in the contact list, or
you can press History to choose
a contact in call history. Then
press Done.
2 Transfer (Consult)
Step 1 Press Transfer during a call.
The call is placed on hold.
Step 2 Enter the number of a third
party, press the Up or Down
arrow buttons to choose a
contact, press Contact to
contact a contact from the
contact list, or press History to
choose a contact from Call
History.
Step 3 Press Call.
Once the third party answers,
ask them to accept the call.
Step 4 If the third party accepts the call,
press Done or hang up.
THE FOUR MAIN CALL-HANDLING FEATURES ARE AS FOLLOWS:
1 Hold Holding a call: During a call, press Hold to hold the call.
Resuming a call: During active call hold, press Resume to resume the call.
During a call, you may wish to use certain call-handling functions.
/
/
5
Managing active calls
on your IP phone

3 Assisted Call Transfer To transfer a call, you can answer the incoming call or wait for
the outgoing call to be answered as an active call.
Step 1 To make a new call, press the Transfer button to open a new line and place the
rst call on Hold.
Step 2 Choose the number you want to transfer and press Call on the LCD screen. Once
your second call has connected, you can return to the rst call on hold. Press the
Line button.
Step 3 Using the arrow buttons on the phone, you can choose the number and press
Select to complete the action.
Step 4 The rst call will now be active and the second will be on hold. To connect both
parties, press More, then press Broker. The parties will connect and you’ll be
dropped from the call.
4 Conference You can create a conference call by using the Join or Call Merge functions.
Step 1 Press Conf during a call.
The call is placed on hold.
Step 2 Enter the number of a third party, press the Up or Down arrow button to select a
contact, press Contact to select a contact in the contact list, or press History to
select a contact in the call history.
Step 3 Press Call and wait for the third party to answer before pressing Join.
If you are on a call and have another call on Hold, you can press Merge to join
the parties together.
/
6
Managing active calls
on your IP phone

The MWI (Message Waiting Indicator) light will blink if you have
unread messages.
To retrieve your voicemails, press the Message button to see
the Voicemail screen. Choose a message and press call to
listen to it.
Message button
MWI
7
Voicemail

Step 1 Press the Contacts button. To access the Corporate Directory, use the Right Arrow
button on the Navigation button section. The Contacts screen is displayed.
Step 2 In the search text box, enter keywords of a contact, for example, the rst name,
last name, full name, or phone number then press Search.
Step 3 Press the Call button or the OK button on the Navigation buttons to call the contact.
Your One Net service has two databases to store contacts in. The phone itself has a
Contacts list, which is local to the phone’s memory. To complement this, One Net has
Corporate Directory, which is a centralised database on your One Net service.
Contacts button
Right Arrow button
Screen
Dial buttons
Call button
OK button
8
Contacts list and
Corporate Directory

ADDING A CONTACT FROM CALL HISTORY:
You can add a contact from your phone’s call history.
Step 1 PresstheCallHistorybuttonandyoushouldseethe All screenappear.Then, you can
press the Left or Right arrow button to switch between the All and Missed screens.
Step 2 Choose the new contact’s call record. Press More, then +Contact.
Step 3 In the dialog box, press Save as New Contact and press OK. In the Select a number
save type dialog box, choose the number to add and press Select.
Step 4 Once you see the Add Contact screen, edit the contact information if needed, then
press Done.
MODIFYING AN EXISTING CONTACT:
You can modify an existing contact from the Corporate Directory.
Step 1 PresstheCallHistory buttonandyoushouldseethe All screenappear.Then, you can
press the Left or Right arrow button to switch between the All and Missed screens.
Step 2 Choose the new contact’s call record. Press More, then +Contact.
Step 3 In the dialog box, press Save to existing contact list? and press OK. In the Select
Contact screen, choose the contact to modify and press Select.
Step 4 Once you see the Select a number save type dialog box, you can change the
contact’s number. Press Replace to replace an existing number. Press Select to save
a new number.
Step 4 You’ll then see the Edit Contact screen, and you can make changes to the contact’s
information. Then, press Done.
ADDING CONTACTS IN THE CORPORATE DIRECTORY TO MY CONTACTS:
You can add a contact from the Corporate Directory to My Contacts.
Step 1 Press the Contacts button to see the Contacts screen. Then press the Right arrow
button to move to the CorpDir screen.
Step 2 Find the new contact in My Contacts and press +Contacts.
Step 3 Once you see the Add Contact screen, you can edit the contact’s details and press
Done to save your changes.
9
Contacts list and
Corporate Directory

The 7903x Expansion module gives you control over 40 programmable buttons from a
single console. You can add up to 2 Expansion modules to your 7950 IP Phone to support
a maximum of 66 BLF lamps. However, you’ll need an additional power supply for the
second expansion module.
You can determine the status of the line by the colour and status of the LEDs on the
programmable buttons.
SPEED DIAL:
LED status:
• When the monitored account is in off-hook, dialling, or idle, the LED is
continuously green.
• When the monitored account is in speaking mode or making a call, the LED is
continuously red.
• When the monitored account is in ringing, the LED blinks red.
• When the monitored account is ofine, the LED is off.
BUSY LAMP FUNCTION (BLF):
LED status:
• When the monitored account is online, the LED is continuously red.
• When the monitored account is ofine, the LED is off.
CALL FORWARD:
LED status:
• If the call forward function is enabled, the LED is continuously green.
DO NOT DISTURB (DND):
LED status:
• When the phone is Do Not Disturb, the LED is continuously red.
10
Huawei 7903x
Expansion Module

The conguration of the buttons on the 7903x can be self congured in the Feature
Management Portal or by our Vodafone team on set up.
Step 1 On the home screen, choose Apps, then Preferences. From there, choose Buttons,
then Expansion Module.
Step 2 Press the Up and Down arrow buttons to see the conguration of the
programmable buttons.
PLACING A CALL USING THE SPEED DIAL BUTTON
ON THE 7903X EXPANSION MODULE:
You can make a call using Speed Dial through a programmed buttons on the Expansion
Module. In order to dial a contact on your expansion module just press the programmed
button and it will dial the contact.
NOTE
 • If you want to view which buttons have been congured then you can do this on your
7950 IP Phone.
• You can congure using the phone or expansion module. Conguration can only
happen on the Feature Management portal or by your Vodafone team on set up.
11
Huawei 7903x
Expansion Module
Screen
Programmable buttons
Up Arrow button
Down Arrow button

12
Huawei Approved
Headsets
CATEGORY VENDOR MODEL IP PHONE 7900
RJ9 headset Plantronics HW111N+U10P eSpace 7910/7950
RJ9 headset Plantronics HW251N+U10P eSpace 7910/7951
USB headset Plantronics BLACKWIRE 310 eSpace 7950 only
USB headset Plantronics BLACKWIRE 320 eSpace 7950 only
USB headset Plantronics BLACKWIRE 510 eSpace 7950 only
USB headset Plantronics BLACKWIRE 520 eSpace 7950 only
USB headset Jabra UC VOICE 550 MONO eSpace 7950 only
USB Plantronics BLACKWIRE 315 eSpace 7950 only
USB Plantronics BLACKWIRE 325 eSpace 7950 only
USB Plantronics BLACKWIRE 710 eSpace 7950 only
USB Plantronics BLACKWIRE 720 eSpace 7950 only
Bluetooth headset Plantronics Voyager Legend UC eSpace 7950 only
Bluetooth headset Plantronics Voyager Legend CS eSpace 7950 only