HunterDouglas Silhouette Owner's manual

Installation •Operation •Care
Silhouette®and Nantucket™
Window Shadings
EasyRise™, LiteRise®, UltraGlide®2 Click and
Walk Away™, and UltraGlide Lifting Systems

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2014 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.
Getting Started:
Product View ............................................................................ 1
Tools and Fasteners Needed ...................................................... 2
Installation:
Installation Overview ................................................................. 3
Mount the Installation Brackets — Inside Mount......................... 4
Mount the Installation Brackets — Outside Mount ...................... 5
Mount the Installation Brackets — EndMount ............................ 7
Attach the Back Cover (Optional for Inside or End Mounts)........... 7
Install the Shading .................................................................... 8
Attach the Universal Cord Tensioner (UCT) for EasyRise™Only...... 8
Final Adjustments...................................................................... 9
Operation:
Operate the Shading ............................................................... 12
Troubleshooting ...................................................................... 16
Care:
Removing the Shading............................................................. 19
Cleaning Procedures ............................................................... 19
Safety:
Warning ................................................................................. 21
Cord Loop Shadings................................................................ 21

GETTING STARTED
1
Headrail
Headrail
End Cap
Cord Loop
Cord Loop
Installation
Bracket
Top Limit
Two-On-One Headrail Shading
Not Shown: LiteRise Two-On-One Headrail
Product View
Back/Dust
Cover
(Optional)
Headrail
Headrail
End Cap
Cord Loop
and
Tensioner
Magnetic
Hold-Down
Brackets
(Optional)
Top Limits
Installation Bracket
EasyRise™
LiteRise®
Not Shown: UltraGlide (Nantucket™Only)
Handle
Tassel
UltraGlide® 2 Click and Walk Away™ (Silhouette®Only)

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Silhouette®or Nantucket™window shadings.
With proper installation, operation, and care, your new shadings will provide years of beauty
andperformance.
Please thoroughly review this instruction booklet before beginning the installation. If your
shading has a protective plastic cover on the fabric-covered headrail, keep the plastic in place
until the shading is installed.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver
■Level (laser level is recommended)
■Measuring tape and pencil
■Pliers
■Power drill,
3
/ 32 " drill bit, and a
1
/ 4 " hex driver
■Scissors (heavy-duty)
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer #6 Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
Speed Nut
and Screw
(Provided with Each
Extension Bracket)

INSTALLATION
3
Installation Overview
■Your order will include the correct number of installation brackets for your shading width, as
shown in the table below.
■Two-On-One Headrail Shadings. Two additional installation brackets are provided.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows very
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 5
➤End Mount — Page 7
Installation
Bracket
Panel Width Brackets Required
12" – 36" 2
36
1
/ 8 " – 79" 3
79
1
/ 8 " – 96" 4
96
1
/ 8 " – 120" 5
Outside Mount
Shading mounts
outside window
opening.
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■Mark 2" – 3" from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
➤Use pliers to break off the top tab of each installation bracket.
Save this tab once removed. It may be used as a shim, as described
later in these instructions.
■Two-On-One Headrail Shadings. Two additional installation brackets should be placed on
each side of the panel split.
■Decide whether the front or back set of installation bracket holes works best in your
application. Mark the location of the screwholes.
➤The depth required for fully recessed mounting will vary
depending on the type of headrail and vane size. Refer to
the chart below for depth requirements.
Top limits should be equal
distance from the ends of headrail.
Space Evenly Space Evenly
2" – 3" 2" – 3"
Jamb Jamb
To
p
Ta
b
Lever
Bottom
Tab
Space Evenly2" – 3" 2" – 3"
Jamb Jamb
Top Limits
Space Evenly
Panel Split
Space Evenly
Minimum
Depth
See Chart
2" – 3"
Depth Chart for Bracket Placement
Headrail Type Minimum Fully Recessed
Classic 1" 3
5
/ 16 "
Quartette®4" 1" 3
3
/ 4 "
Note: Add
1
/ 4 " to the minimum depth dimensions if the
optional back cover is used for inside mounts.

INSTALLATION
5
■Use a level to check that the mounting surface is level. Shim the brackets, if necessary (use
the top tab that was removed from the brackets).
■Use a
3
/ 32 " drill bit to drill holes for the mounting screws.
Important: Use drywall anchors when mounting into drywall.
■Attach the installation brackets using the screws provided.
Important: Do not overtighten the screws. Check to ensure the lever can be moved
easily side to side. If the lever is not moving easily, loosen the screws
1
/ 8 of a turn
increments until it can be moved easily.
Important: The front edges of the installation brackets must be level and aligned to
eachother.
Proceed to “Attach the Back Cover (Optional for Inside or End Mounts)” on page 7,
or proceed to “Install the Shading” on page 8.
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2"– 3" from each end of theheadrail, for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into studs
whenever possible.
■Two-On-One Headrail Shadings. Two additional installation brackets should be placed on
each side of the panel split.
Headrail End Marks
Window Opening
Space EvenlySpace Evenly
2" – 3" 2" – 3"

INSTALLATION
6
■Use pliers to break off both top and bottom removable tabs from the
installation brackets.
■Center each installation bracket on your marks and mark the location
of the screw holes.
CautIon: The rear of the spacer blocks/brackets must be flush against
a flat mounting surface. Do not mount brackets oncurved molding.
➤A minimum 1
1
/ 8 " flat vertical height is required to mount the installation brackets.
➤The top of the installation brackets should be at the desired height of the shading. The
brackets should be level and aligned.
■Use a
3
/ 32 " drill bit to drill holes for the mounting screws.
Important: Use drywall anchors when mounting into drywall.
■Attach the installation brackets using the screws provided.
Important: The front edges of the installation
brackets must be level and aligned to eachother.
Additional Clearance
■If using
1
/ 4 " or
1
/ 2 " spacer blocks, attach
the spacer block(s) and installation bracket
to a flat vertical mounting surface with
#6screws long enough for asecure
installation.
Important: The maximum spacer block
allowance is 1
1
/ 2 ".
■If using extension brackets, attach each extension
bracket to a flat vertical mounting surface.
➤Attach an installation bracket to the underside of
each extension bracket using the provided screws
and speed nuts.
Proceed to “Install the Shading” on page 8.
To
p
Ta
b
Lever
Bottom
Tab
Spacer
Blocks
1
1
/
2
"
Maximum
Speed Nuts
Extension
Bracket

INSTALLATION
7
Mount the Installation Brackets — EndMount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
■Mount the extension brackets on a surface at least
1
1
/ 4 " wide.
➤Add
1
/ 4 " to the minimum depth if using the optional
back cover.
■Attach the installation brackets to the extension brackets
using the provided screws and speed nuts.
WarnInG: To end mount shadings into a surface other than a secure wall stud, use
medium to heavy-duty wall anchors (not provided) matched to the wall thickness. Failure to
mount the brackets securely may result in injury or property damage.
Proceed to “Attach the Back Cover (Optional for Inside or End Mounts)” below,
or proceed to “Install the Shading” on page 8.
Attach the Back Cover (Optional for Inside or End Mounts)
■If using the back cover, use heavy-duty scissors to cut off
the top tabs on the back cover brackets and both top and
bottom tabs on the installation brackets.
■Snap the prongs on the back cover brackets into the holes
on the back of the installation brackets.
■After bracket installation, install the cover into the back
cover brackets, as shown. If necessary, trim the back cover
with scissors to the desired width.
Proceed to “Install the Shading” on page 8.
Extension
Bracket
1
1
/ 4 "
Minimum
Depth
Installation
Bracket
Remove
T
op Tab
Back
Cover
Bracket
Back
Cover

INSTALLATION
8
Install the Shading
■Peel back the protective
covering from the top of the
fabric-covered headrail. Leave
the rest of the protective
covering on the front of the
headrail.
■Position the shading so that the front faces you.
■Slide the headrail into the installation brackets so the edge of the headrail is between the
lever and the bracket, asshown.
■Firmly push the headrail into each bracket until it clicks and the lever snaps to the right side
of the bracket.
Important: Carefully pull on the headrail at each bracket to ensure it is installedsecurely.
■Completely remove the protective covering from the fabric covered headrail.
Attach the Universal Cord Tensioner (UCT) for EasyRise™Only
Important: Before you proceed, you must first slide the cord tensioner to the
bottom of the cordloop.
■Insert a small screwdriver, punch, or awl through the
screw hole at the bottom of the cord tensioner.
■Move the screw hole down to the indicator line to
release the safety mechanism.
■Slide the cord tensioner down to the bottom of the
cordloop.
■Attach the cord tensioner according to the
instructions provided with the Universal Cord
Tensioner Installation Kit.
WarnInG: It is imperative that the cord tensioner be properly secured to
the wall or window frame to reduce children’s access to the cord loop.
Young children can strangle in cord loops. They can also wrap cords around
their necks and strangle.
CautIon: The shade will not operate properly unless the cord tensioner
is secured. A Universal Cord Tensioner Installation Kit has been included
with your shading. Follow the instructions in the kit to correctly secure the
cordtensioner.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket.
Screw
Hole
Indicator
Line

INSTALLATION
9
Final Adjustments
Adjust the Cord Length for UltraGlide®2 Click and Walk Away™(Silhouette® )
and UltraGlide (Nantucket™) Only
Adjusting the tassel to eye level will decrease the amount of pulls needed to raise and lower
theshading. This will also enhance child safety.
To Shorten the Tassel Cord
■Grasp both parts of the tassel (the colored cover and
the frosted body).
■Squeeze the tassel cover with your thumb and forefinger
(at the “S” of the HunterDouglas logo).
■Separate and slide the tassel cover from
the tassel body.
■Pull out the knotted end of the tasselcord.
■Retie the cord at the desired shorter length, using a
double knot.
■Trim the tassel cord.
■Pull the trimmed knot up inside the tassel.
■Squeeze the sides of the tassel cover together while sliding it back onto the tassel body.
Important: After reassembling, be sure there are no gaps between the two components.
Check that they do not pull apart easily. The tassel cover should be securely seated into the
tassel body.
Tassel
Cover
T
assel
Cord
Tassel
Body

INSTALLATION
10
Attach the Magnetic Hold-Down Brackets (Optional)
■Lower the shading, keeping the vanes closed.
■Place the magnetic hold-down bracket onto the bottom rail just inside
the end cap, oriented as shown.
■Hold the bracket while opening and closing the vanes (it may be
necessary to have someone assist you). Adjust the bracket to the best
overall position.
■Mark the screw location using the mounting options shown below.
➤The screw should be placed in the middle of the channel. This will
allow for adjustment.
■Drill the screw holes using a
3
/ 32 " drill bit.
Important: Use drywall anchors when mounting into drywall.
■Attach the hold-down brackets to the mounting surface using
the screws provided.
■If necessary, adjust bracket height by loosening the screw and
sliding the bracket up or down.
Hold-Down
Bracket
Bottom
Rail
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
Adjust bracket
height by
loosening the
screw and sliding
the bracket up or
down.

INSTALLATION
11
Attach the Dust Cover (Optional for Outside Mounts and End Mounts)
The dust cover is used to protect the top of the headrail from exposure on outside mounted
shadings.
■Cut the dust cover to desired width.
■Remove the paper backing on one side of the hook and loop
fastener dots.
■Apply the dots to the installation brackets on each end of theshading.
■Remove the remaining paper backing from the dots.
■Center the dust cover over the top of the shading, above the dots.
■Press the dust cover down onto the dots.
Install the Pull Tassel (Optional for LiteRise®Only)
■Rotate the bottom rail so that you can see the underside of
thehandle.
■Push the pull cord loop through the hole at the back of
thehandle.
■Thread the pull tassel through theloop.
■Pull the tassel to secure.
Remove
Paper
Backing
Overhead View
No Dust Cover
Dots
Dust Cover Installed

OPERATION
12
Operate the Shading
EasyRise™Shadings
To Lower the Shading and
Openthe Vanes
■Pull the rear cord of the
cord loop down to lower
the shading.
■With the shading fully
lowered, continue to pull the
rear cord to tilt the bottom rail
and open the vanes.
■If the cord tensioner moves
up the cord, you have not
secured it to the wall or
window frame. You must do
so for the shading to operate
properly.
To Close the Vanes and Raise theShading
■Pull the front cord of the cord loop down to close
the vanes and raise the shading.
■If the cord tensioner moves up the cord, you have
not secured it to the wall or window frame. You
must do so for the shading to operate properly.
Important: If the shading raises or lowers
unevenly, the fabric rubs against one end of
the headrail, or the bottom rail is uneven when
fully raised, the bottom rail weight needs to be
adjusted. See “Adjusting the Bottom Rail Weight”
on page 17.
Front Side of Shading
To Lower and Open the Vanes of the Shading
Cord
Tensioner
and Bracket
Front Side of Shading
To Close Vanes and
Raise the Shading
Cord
Tensioner
and Bracket

OPERATION
13
UltraGlide®2 Click and Walk AwayTM Shadings (Silhouette®Only)
To Lower the Shading and Open the Vanes
■Pull the cord toward the center of the
shading. Listen for a “click” and then
release the cord.
■The vanes automatically open once
the shading is completely lowered.
■The shading can be stopped at any
point while lowering by slightly
tugging the cord straight down.
To Tilt the Vanes and Raise the Shading
■Pull the cord straight down with long strokes.
■With each stroke the shading partially
raises.
■Allow the cord to retract completely into
the headrail after each downward stroke.
■Use multiple strokes until the shading
reaches the desired position.
■The shading can be stopped at any point
while raising.
Lower
and Open
Vanes by
Pulling to
Center
Tilt
Vanes and
Raise by
Pulling
Straight
Down

OPERATION
14
UltraGlide®Shadings (NantucketTM Only)
To Lower the Shading and Open the Vanes
■Pull the cord down toward the center of the
shading with long strokes.
■Allow the cord to retract completely into the
headrail after each downward stroke.
■Continue until the shading is fully lowered
and the vanes are open.
■The shading can be stopped at any point
whilelowering by moving the cord back
toward the vertical position.
To Tilt the Vanes and Raise the Shading
■Pull the cord straight down or
down and slightly out with long
strokes.
■With each stroke the shading
partially raises.
■Allow the cord to retract
completely into the headrail
after each downward stroke.
■Use multiple strokes until the
shading reaches the desired
position.
■The shading can be stopped at any point
while raising.
Lower
and Open
Vanes by
Pulling to
Center
Tilt
Vanes and
Raise by
Pulling
Straight
Down or
Down and
Slightly Out
or

OPERATION
15
LiteRise®Shadings
To Lower
■Slowly and steadily pull down on the
bottom rail handle to lower.
To Open
■With your thumb on the front of the
handle and fingers on the back, gently
pull the back of handle down and away
from the shading to open the vanes.
➤Use the handle to tilt the vanes to the
desired open/closed position.
To Raise
■Push down on the front of the handle to
close the vanes. Then slowly and steadily
push up on the handle to raise.

OPERATION
16
Troubleshooting
Problem Vanes do not align on side-by-side shadings.
Solution Vane alignment is only guaranteed within
1
/ 4 " when shadings are ordered at
the same time, at the same height, with the same color and fabric, and when
specified on the order form.
Check that the windows are square and the sameheight.
Problem The shading is hard to raise or lower, or will not raise or lower.
Solution Shadings cannot be forced into tight inside mount window openings. If an
inside mount, check that the shading is installed correctly. Make sure there is
clearance between the ends of the shading and the window casement.
For LiteRise®Only: If the vanes are open, be sure to close the vanes first by
pressing down on the front of the handle. If necessary, pull the shading away
from the window to fully close. Once the vanes are closed you can raise the
shading.
For EasyRise™Only: Check that the universal cord tensioner is mounted
correctly.
■Pull down on the spring to relieve tension and pull the universal cord
tensioner to the bottom of the cord loop. Properly mount the cord tensioner.
See the Universal Cord Tensioner Installation Instructions included with
yourshading.
Check that the installation brackets are level. Shim to level, if necessary.
Problem Two-On-One Headrail Shadings Only:The center gap is not even from the
top to the bottom of the shading, interfering with the function of theshading.
Solution Ensure the entire length of the headrail is straight and level. If the center portion
of the headrail is higher than the ends, the center gap will close together. If the
center portion of the headrail is lower than the ends, the center gap increases.
If necessary, adjust the height of each bracket by moving it within the screw
slots or by using shims.
Problem The shading will not snap into the installation brackets.
Solution Check that the installation brackets are aligned andlevel.
Check that the locking tab on the installation bracket slides over the headrail.

OPERATION
17
Problem The shading raises or lowers unevenly or the bottom rail is uneven when
fully raised.
Solution Check that the window is square by measuring the diagonals.
Check that the installation brackets are level. Shim to level, ifnecessary.
Adjust the bottom rail weight (not applicable for LiteRise®shadings). See below.
For LiteRise Only: Keep the bottom rail level while raising the shading. Side-
to-side movement while raising may cause the fabric to skew.
Problem The shading raises or lowers unevenly, the fabric rubs against one end of
the headrail, or the bottom rail is uneven when fullyraised.
Solution Check that the installation brackets are level. Shim to level, ifnecessary.
Adjust the bottom rail weight (not applicable for LiteRise shadings). See below.
Adjusting the Bottom Rail Weight
■To release the weight clip, insert a flat blade screwdriver into the weight clip
and turn clockwise.
■Move the weight in 1" increments toward the side
where the fabric isgathering.
■Secure the weight clips in position by turning them
counterclockwise after making the adjustment.
■Test and, if necessary, adjust again.
Problem EasyRise™Shadings Only: The universal cord tensioner has climbed to the
headrail.
Solution Pull down on the spring to relieve tension and pull the universal cord tensioner
to the bottom of the cord loop. Properly mount the cord tensioner. See the
Universal Cord Tensioner Installation Instructions included with your shading.
Weight
Weight
Clip
Weight
Clip
Fabric Roll
Move Weight

OPERATION
18
Problem EasyRise Shadings Only: The universal cord tensioner grabs onto the cord
upon operation.
Solution Check that the universal cord tensioner is mounted properly. Reinstall, if
necessary.
Problem.LiteRise®Shadings Only: Vanes will not open.
Solution With your thumb on the front of the handle and fingers on the back, gently pull
the back of handle down and away from the shading to open. The shading must
be fully lowered to tilt itopen.
Problem UltraGlide®2 Click and Walk Away™and UltraGlide Shadings Only: The
tassel cord and lower cord connector have detached from the upper cord
connector.
Solution To Reattach the Tassel Cord:
■Hook one side of the lower cord connector
to the upper cordconnector.
■Rotate the lower cord connector until it
snaps intoplace.
■Twirl the tassel cord to pull any stray
cord fibers out of the junction of the cord
connector halves. Stray fibers in the junction
may cause the connector to come apart.
Upper Cord
Connector
Lower Cord
Connector
Tassel Cord
(Attached to
the Lower
Cord Connector
)