HunterDouglas Duette Parts list manual

Installation • Operation • Care
Duette
®
and Applause
®
Honeycomb Shades
Simplicity
™
Operating System

CONTENTS
GETTING STARTED
Product View..........................................................................1
Tools and Fasteners Needed .................................................2
INSTALLATION
Installation Overview.............................................................3
Mount the Installation Brackets — Inside Mount................4
Mount the Installation Brackets — Outside Mount .............5
Mount the Headrail................................................................7
Mount the Side Tracks........................................................... 7
Mount the Anchor Rail...........................................................8
Adjust the Shade ...................................................................9
Install the Fabric Strip..........................................................10
Attach the Handle, If Necessary .........................................10
OPERATION
Operate the Shade...............................................................10
Troubleshooting ...................................................................11
CARE
Removing the Shade, If Necessary .....................................12
Cleaning Procedures............................................................ 12
WARRANTY...........................................................Back Cover
© 2019 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.

GETTING STARTED
1
Product View
Handle
Support Cord
(For Sloped
Shades More
Than 36" Wide)
Tension Cord
Anchor Rail
Headrail
Side
T
rack
Side
Track
Fabric
Moving Rail

GETTING STARTED
2
Thank you for purchasing Hunter Douglas Duette®and Applause®Honeycomb Shades.
With proper installation, operation, and care, your new shades will provide years of beauty
andperformance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
 Flat blade and Phillips screwdrivers
 Level (laser level is recommended)
 Measuring tape and pencil
 Pliers
 Power drill,
3
⁄ 32 " drill bit, and
1
⁄ 4 " hex driver
In addition, you will need fasteners designed to work with the specific mounting surface(s).
 #6 Hex Head Screws (Provided). Two 1
1
⁄ 2 " screws are provided per installation bracket.
Eight 1
1
⁄ 2 " screws are provided to attach the side tracks and, with inside mounts, the
anchor rail.
 #6 Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws
long enough for a secure attachment. Add
1
⁄ 2 " length for each spacer block.
 Speed Nuts and Screws (Provided). Extension brackets come with speed nuts and
screws.
 #6 Flat Head Screws (Provided). Two
1
⁄ 2 " screws are provided to attach the handle to
the moving rail. In some cases, the handle may be pre-attached to the rail.
 Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
⁄ 2 "
Hex Head Screw
(Provided)
#6 x
1
⁄ 2 "
Flat Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
 Your order will include the correct number of installation brackets for your shade width, as
shown in the table.
 Outside mounts require installation brackets
for both the headrail and anchor rail.
 Inside mounts require installation brackets for
the headrail only. The anchor rail is screwed
directly to the casement.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
 Refer to the appropriate page below based on your order:
 Inside Mount — Page 4
 Outside Mount — Page 5
Outside Mount
Shade
mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Shade
Width
Brackets
Required
Inside
Mount
18" – 31" 2
31
1
⁄ 8 " – 60" 3
Outside
Mount
18" – 31" 4
31
1
⁄ 8 " – 60" 6
3
⁄ 4 "
Installation
Bracket
3
⁄ 8 "
Installation
Bracket

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
 Mark 4
1
⁄ 2 " from each jamb for the headrail.
 If more than two brackets are required, center the third bracket.
 If your shade has a support cord, position the third bracket 1" to the left of center.
 Center the brackets on your marks and mark the location of the screw holes.
 Mounting depth will vary depending on the fabric pleat size. Refer to the chart for
depth requirements.
 For fully recessed mounting, the entire shade is inside the window casement.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
 Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
 Attach the installation brackets using the screws provided.
 Check that the mounting surface is level and the
brackets are aligned. If mounting to a heavily textured
surface, shim the brackets, if needed.
Proceed to “Mount the Headrail” on page 7.
1"
Jamb Jamb
4
1
⁄ 2
"4
1
⁄ 2 "
Center
Depth Chart For Bracket Placement
Bracket
Type Minimum
Fully
Recessed
3
⁄ 8 " Standard 1" 1
11
⁄ 16 "
3
⁄ 4 " Standard* 1
1
⁄ 4 " 2
1
⁄ 2 "
*Double honeycomb fabrics use
3
⁄ 4 " brackets.
4
1
⁄ 2 "
See Chart
for Depth

INSTALLATION
5
Mount the Installation Brackets — Outside Mount
IMPORTANT: The illustrations in this section show brackets for the headrail. Brackets
for the anchor rail are the same and they are mounted using the same spacing — but they
are upside-down in relation to the headrail brackets. The distance between the two sets of
brackets should be equal to the length of the side rails.
 Center the headrail and the anchor rail over the window opening at the desired heights.
Use a pencil to lightly mark each end of the headrail and the anchor rail.
 Alternatively, measure the width of the headrail and the anchor rail and use that
width to mark the headrail and the anchor rail end points at the top and bottom of the
window opening.
 Mark 4
1
⁄ 2 " from each end of the headrail and the anchor rail.
 If more than two brackets are required, center the third bracket.
 If your shade has a support cord, position the third bracket 1" to the left of center.
 Center the brackets on your marks, then mark each of the screw holes.
 A minimum flat vertical surface of
5
⁄ 8 " for a
3
⁄ 8 " bracket or 1" for a
3
⁄ 4 " bracket is
required to mount the brackets.
 The top of the installation brackets or extension brackets should be at the desired top
point of the shade.
 When using extension brackets, mark two screw holes per bracket.
IMPORTANT: The brackets must be level andaligned to each other.
CAUTION: The rear of the brackets must be flush against a flat mounting surface.
Do not mount brackets on curved molding.
Headrail End Marks
Window Opening
1"
4
1
⁄ 2 "4
1
⁄ 2 "
Center
Extension
Bracket
Standard
Bracket

INSTALLATION
6
 Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
 Attach the installation brackets or extension brackets using the screws provided.
IMPORTANT: The front edges of the brackets must be level and aligned to eachother.
 If using spacer blocks with installation brackets, attach the spacer block(s) and installation
bracket to a flat vertical mounting surface with #6 mounting screws long enough for a
secure installation.
CAUTION: The rear spacer block must be
flush against a flat mounting surface. Do not
mount spacer blocks and installation brackets
on curved molding.
 Each spacer block projects the installation
bracket
1
⁄ 2 " from the mounting surface.
A maximum of 1
1
⁄ 2 " of spacer blocks per
installation bracket is recommended.
 The solid side of the spacer blocks faces
the mounting surface.
 If using extension brackets, attach an
installation bracket to the underside of each
extension bracket using the provided screws
and speed nuts.
Proceed to “Mount the Headrail” on page 7.
Spacer
Blocks
Extensio
n
Bracket
Installation
Bracket
Speed Nut

INSTALLATION
7
Mount the Headrail
IMPORTANT: Do not remove the rubber bands that hold the headrail, fabric, moving rail, and
anchor rail until after the side tracks are mounted.
 Position the shade so that the front (colored) side of the fabric faces you.
 Slip the headrail into the installation brackets so the front of the bracket slides under the
front groove on the top of the headrail.
 Gently roll the back of the
headrail up and push back to
snap into place.
 Tighten the tab screw.
Mount the Side Tracks
Inside Mount
 Attach the side tracks to the inside of the window using the pre-drilled holes on alternate
sides of the track center line.
 For sloped installations, align the wide flange with the front edge of the window
opening.
 For vertical installations, align the narrow flange flush with the edge of the opening.
 Make sure the rails are centered within the side
tracks.
 Make sure the side tracks are parallel by
measuring the distance between them at the top
and bottom of the window.
 If the side tracks are more than
1
⁄ 4 " off of parallel,
use shims under the mounting screw locations,
starting at the ends of the side tracks.
Tab Screw
Headrail
Centered Rail
Sloped Installation
Wide Flange
at Front
Narrow Flange
at Back
Window
Casement
Back
Front
Back
Front
Vertical Installation
Wide Flange
at Back
Narrow Flange
at Front
Window
Casement

INSTALLATION
8
Outside Mount
The narrow flange on the side tracks should be at the front of the shade. Holes are drilled in
the groove near the edge of the wide flange.
 Attach the wide flange to the outside of the window
casement using the appropriate fasteners.
 Make sure the rails are centered within the side
tracks.
 Make sure the side tracks are parallel by measuring
the distance between them at the top and bottom of
the window.
Mount the Anchor Rail
 Cut the rubber bands that are holding the rails and
fabric together.
 Lower the anchor rail to the bottom of the side
tracks.
 Make sure the open side of the anchor rail faces up,
with the spring and cords exposed.
 If the open side is covered by a fabric strip,
remove it. The fabric strip will be re-installed
after making any necessary shade adjustments.
NOTE: Remove one end cap before sliding the
fabric strip out of the anchor rail.
 Outside mount: Mount the anchor rail into the
installation brackets.
 Inside mount: Attach the anchor rail directly
to the sill by using the additional two screws
provided.
NOTE: The screw holes are pre-drilled in the
anchor rail.
 Check that the rail is centered within the side
tracks.
Tab Screw
Anchor
Rail
Anchor Rail
Inside Mount
Window
Casement
Attach Screws
Through Holes
in Drill Groove
Centered Rail
Narrow Flange
at Front

INSTALLATION
9
Adjust the Shade
Tension Cords
The moving rail should slide easily, yet hold in position when it is released. Adjust the tension
cords in the anchor rail if the moving rail does not slide properly.
 Move the slip knot to the right to increase the cord tension. Do not stretch the spring to a
length greater than 5
1
⁄ 2 ".
 Move the slip knot to the left to decrease the cord tension.
Moving Rail
The moving rail should be parallel to the anchor so that the two rails make even contact when
the shade is closed. Adjust the moving rail if it is not parallel.
 Loosen the cord clamping screw.
 Slide the cord between the two washers.
CAUTION: Do not adjust the cord tension while you make this adjustment.
Support Cord Tension (If Applicable)
If your shade has a support cord, it should be very taut.
To adjust:
 Loosen the support cord clamping screw.
 Pull the cord through the two washers to
the desired tension.
 Tighten the screw.
 Make sure the cord is held taut between
the washers.
Cord Clamping Screw
and Washers
Slip Knot
Tension Spring
Support Cord
Clamping Screw
Support
Cord
Washers

INSTALLATION/OPERATION
10
Install the Fabric Strip
 Center the fabric strip on the
anchor rail.
 Angle the fabric strip and insert
into the back channel of the
anchor rail.
 Gently bow the fabric strip and
insert the other edge into the
front channel of the anchor rail.
Attach the Handle, If Necessary
If the handle is not already attached to the
moving rail, follow the steps below.
 Arrange the handle with the bar upward,
toward the fabric.
 Align the holes on the handle with the
holes in the moving rail.
 Use a Phillips screwdriver to attach the
handle.
CAUTION: To prevent damage to the
shade, do not overtighten the screws.
Operate the Shade
To Raise the Shade
 Slowly and steadily push up on the
moving rail handle. Allow the shade
to stack evenly.
To Lower the Shade
 Slowly and steadily pull down on the
moving rail handle.
Extension Pole
 Place the hook on the extension pole
around the moving rail handle.
 Slowly and steadily push up or pull
down on the moving rail handle to
raise or lower.
Anchor Rail
Fabric Strip
Side Track Not
Shown for Clarity

OPERATION
11
Troubleshooting
Problem
The shade will not fit into the installation brackets.
Solution Check that the installation brackets are level and aligned. Shim the
installation brackets to level the headrail, if necessary.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets.
See “Mount the Headrail” on page 7.
With outside mounts, check that the anchor rail is completely inserted into
the installation brackets. See “Mount the Anchor Rail” on page 8.
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution Make sure that the shade fabric is not caught between the installation
bracket and the headrail.
Check that the rails and installation brackets are level and aligned in the
window. Shim the installation brackets to level the headrail, if necessary.
Problem
The shade raises or lowers unevenly or the moving rail is uneven when
fully raised.
Solution Check that the headrail and installation brackets are level and aligned. Shim
the installation brackets to level the headrail, if necessary.
Check to see if there is an obstruction in the shade’s path. If a shade hits
an obstruction as it is lowered, it may become misaligned. This may cause
the shade to be angled or tilted when fully raised. Try lowering the shade
completely, then raising it to allow it to self-correct.
Adjust the cord tension. See “Adjust the Shade” on page 9.

CARE
12
Removing the Shade, If Necessary
 Fully raise the shade.
 While holding the headrail, loosen the tab screw on
each bracket to release the headrail.
 Outside mount: Loosen the tab screw on each
bracket to release the anchor rail.
 Inside mount: Loosen the screws in the anchor rail.
Cleaning Procedures
Hunter Douglas Duette®and Applause®Honeycomb Shades are made of anti-static,
dust-resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following
cleaning options are available.
Dusting
 Regular light dusting with a feather duster is all the cleaning that is needed in most
circumstances.
Vacuuming
CAUTION: Do not vacuum Elan®fabrics.
 For deeper cleaning, vacuum gently with a brush attachment.
Compressed Air/Hair Dryer (Cool Setting)
 Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.
Spot-Cleaning
CAUTION: Do not spot-clean Alexa, Alexa Metallic™, Apollo™, Calypso™, Commercial, Elan,
Applause Esprit™, India Silk, Jardin, Leela, Macon™, and all Batiste fabrics.
 Prepare a solution of warm water and a mild detergent.
 Dampen a clean cloth in the solution and wring it out.
 Dab the spot with the dampened cloth until it is removed. Do not rub the fabric.
 Allow the shade to dry in the completely lowered (or closed) position.

CARE
13
Bathtub Cleaning/Water Immersion
CAUTION: Do not immerse Alexa, Alexa Metallic™, Calypso™, Commercial, Elan®, India
Silk, all Batiste fabrics, all Alustra®Duette®fabrics, and all room-darkening fabrics. Do not
immerse Applause®Esprit™fabrics.
 Immerse the shade in a basin or bathtub filled with warm water and a mild detergent.
IMPORTANT: Never immerse the headrail or anchor rail into the solution.
 Rinse with clean water.
 Before removing from the rinse water, fully raise the shade and tilt it to allow excess
water to drain off.
 Dry the shade completely in the lowered (or closed) position.
Ultrasonic Cleaning
CAUTION: Do not ultrasonically clean Commercial, Batiste 1
1
⁄ 4 " Semi-Sheer, and all
room-darkening fabrics.
 Specify that a mild detergent solution be used.
IMPORTANT: Never immerse the headrail or anchor rail into the solution.
 Dry the shade completely in the lowered (or closed) position.
Injection/Extraction Cleaning
This type of professional cleaning injects a cleaning solution into the fabric and extracts the
dirty solution in the same motion.
 Use only the dry method of injection/extraction for Elan fabrics.
 If using injection/extraction for Alexa and Batiste Bamboo fabrics, specify that no
chemicals are used (water only).
Headrail Cleaning
CAUTION: Never use abrasive cleaning methods or harsh chemicals.
 Dampen a soft, clean cloth in warm water and wring it out.
 Gently wipe the headrail to remove dirt and dust.

5/19
1005299
QTY:
1
The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not
thoroughly satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support
of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY A LIFETIME LIMITED WARRANTY
TO OBTAIN WARRANTY SERVICE
NOT COVERED
BY A LIFETIME LIMITED WARRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship or
failure to operate for as long as the original retail
purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the date
of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to
service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for
assistance in obtaining warranty service or for further explanation of our warranty.
NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for
incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading over
time.
• Failure to follow our instructions with respect to
measurement, proper installation, cleaning or
maintenance.
• Shipping charges, cost of removal and
reinstallation.