HunterDouglas Standard M Parts list manual

Designer Roller & Designer
Screen Shades, and Alustra
®
WovenTextures
®
Roller Shades
PowerView
®
Gen 3 Automation
Standard, Cassette, Fascia, Pocket, and Dual Roller
Installation • Operation • Care

CONTENTS
GETTING STARTED.............................................................................. 1
Product View — Standard Shade ..........................................................1
Product View — Cassette Shade........................................................... 2
Product View — Fascia and Pocket Shades ..........................................3
Product View — Dual Roller Shade.......................................................4
Tools and Fasteners Needed ..................................................................5
INSTALLATION ..................................................................................... 6
Installation Overview.............................................................................. 6
STEP 1: Mount the Installation Brackets............................................... 6
Inside/End Mount — Standard Shades ................................................8
Outside Mount — Standard Shades .....................................................9
Inside Mount — Cassette Shades.......................................................10
Outside Mount — Cassette Shades ....................................................12
Fascia Shades.......................................................................................13
Dual Roller Shades - Inside/End Mount ..............................................15
Dual Roller Shades - Outside Mount.................................................... 16
Pocket Shades.......................................................................................17
STEP 2: Install the Battery Wand (If Applicable)................................. 18
STEP 3: Install the Shade.....................................................................20
STEP 4: Connect the Power Source.....................................................23
Deactivate Ship Mode - Internal Rechargeable Battery Only..............30
Testing the Shade.................................................................................30
OPERATION......................................................................................... 31
Operating the PowerView®App and Gen 3 Remote ............................31
Resetting the Shade .............................................................................32
Adjust Shade Limits (If Necessary) ......................................................33
Install the Standard Bracket Cover (If Applicable) ...............................34
Install the Fascia Panel......................................................................... 34
Install the Pocket Bottom — Pocket Shades Only (Optional) ..............35
TROUBLESHOOTING ......................................................................... 36
CARE..................................................................................................... 43
Removing the Shade............................................................................. 43
Cassette Removal.................................................................................44
Cleaning Procedures.............................................................................44
DECLARATIONS.................................................................................. 45
(Continued on next page)

CONTENTS
© 2022 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Questions?
Call Hunter Douglas Consumer Support at [phone].
CHILD SAFETY.................................................................................... 46
WARRANTY ........................................................................................ 47

GETTING STARTED
1
Product View — Standard Shade
Installation
Screws
Idle
Bracket
Bracket
Cover
(Optional)
Idler
Assembly
End
Cap
Motor
Bracket
Bracket
Cover
(Optional)
Motor
Assembly
Standard — M Bracket Shown
Control
Button
Bottom
Bar

2
GETTING STARTED
Product View — Cassette Shade
End
Cap
Cassette
Cassette
Installation
Brackets
Outside Mount
Spacer Blocks
Power
Cable
Bottom Bar
Control
Button

GETTING STARTED
3
Product View — Fascia and Pocket Shades
Idler
Assembly
Idle
Bracket
Fascia
Motor
Bracket
Motor
Assembly
End Cap
(Optional)
End Cap
Bottom Bar
End Cap
Tape
Idle-Side
Installation
Bracket
Pocket
Bottom
Pocket
End Cap
Pocket
End Cap
Pocket
Idler
Assembly
End
Cap
Motor
Assembl
y
Control
Button
Bottom
Bar

4
GETTING STARTED
Product View — Dual Roller Shade
Satellite
Battery Pack
Cover
x2
Extension
Cable
x2
Battery
Wand
x2
Idle
Bracket
End
Cap Bottom Bar
Motor
Bracket
Installation
Screws
Motor
Assembly
Idler
Assembly

GETTING STARTED
5
Thank you for purchasing Hunter Douglas Designer Roller and Screen Shades with
PowerView®Gen 3 Automation. With proper installation, operation, and care, your new
shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before
beginning the installation.
Tools and Fasteners Needed
■ Flat blade and Phillips screwdrivers
■ Level (laser level is recommended)
■ Measuring tape and pencil
■ Standard M and Cassette shades. Power drill, 3∕32" drill bit and a 1∕
4 " hex driver.
■ Standard L, Fascia and Dual Roller shades. Power drill, 1∕8" drill bit, and 5∕16"
hex driver.
In addition, you will need fasteners designed to work with your specific mounting surface(s).
Standard Shades
■ Standard M shades. #6 hex head screws (provided). Two 1
1
⁄ 2 " screws are provided per
installation bracket.
■ Standard L shades. #10 hex head screws (provided). Two 1
1
⁄ 2 " screws are provided per
installation bracket.
Cassette Shades
■ Wall mount with attached battery wand. Use the cassette spacer blocks with the
#6 x 2" or #6 x 2
1
⁄ 2 "screws provided.
■ Wall mount with satellite battery pack. If using without cassette spacer blocks, use
the #6 x 1
1
⁄ 2 " screws provided.
■ Ceiling mount. Use the #6 x 1
1
⁄ 2 " screws provided.
Fascia and Dual Roller Shades
■ #10 x 1
1
⁄ 2 " Phillips hex head screws (provided). 1
1
⁄ 2 " screws are provided - four
screws for fascia.
Pocket Shades
■ #10 hex head screws (not provided). For additional information regarding the number
of screws needed, see “Pocket Shades” on page 17.

INSTALLATION
6
Installation Overview
To install your shade, you will need to perform the following five steps:
STEP 1: Mount the Installation Brackets
STEP 2: Install the Battery Wand (If Applicable))
STEP 3: Install the Shade
STEP 4: Connect the Power Source
STEP 1: Mount the Installation Brackets
Identify the brackets for your shade.
■ Installation Brackets for Standard Shades. An installation
bracket is placed at each end of the standard roller shade.
There are two sizes M and L.
■ Installation Brackets for Cassette Shades. The number
of installation brackets required varies depending on the shade
width, as shown in thetable below.
■ Installation Brackets for Fascia Shades.
An installation bracket is placed at each end of the fascia.
■ Dual Roller Brackets. An installation bracket is placed
at each end of the dual roller shade.
Standard
Brackets
Shade
Width
Brackets
Required
Up to 36" 2
36
1
/ 8 " – 66" 3
66
1
/ 8 " – 90" 4
90
1
/ 8 " – 120" 5
Cassette
Installation
Bracket
Fascia
Brackets
Dual
Roller
Brackets

INSTALLATION
7
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■ Refer to the appropriate page below based on the mounting type chosen for your order:
➤ Standard Shades
Inside Mount — page 8
Outside Mount — page 9
➤ Cassette Shades
Inside Mount — page 10
Outside Mount — page 12
➤ Fascia Shades — page 13
➤ Dual Roller Shades
Inside/End Mount — page 15
Outside Mount — page 16
➤ Pocket Shades — page 17
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
8
Inside/End Mount — Standard Shades
■ If you ordered bracket covers. Center the ordered width -
1
⁄ 4 " in the window casement
and mark its location.
■ Shades without bracket covers. Center the ordered width -
1
⁄ 8 " in the window casement
and mark its location.
➤ Standard M shades. The minimum depth required for mounting is 1
5
⁄ 8 ". For fully
recessed mounting, the depth is 2".
➤ Standard L shades. The minimum depth required for mounting is 2". For fully
recessed mounting, the depth is 2
7
⁄ 8 ".
IMPORTANT: The front edges of the installation brackets must be level and aligned to
eachother.
■ Place the outside edge of the brackets on the previously made marks, then mark each of
the screw holes.
■ Drill the screw holes using a
3
⁄ 32 " drill bit for Standard M shades or
1
⁄ 8 " for Standard
L shades.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you
may need to shim the bracket. Do not tighten the screws fully. Orient the shim as
shown. Slide the shim in between the bracket and window casement. Tighten the
screws fully.
Proceed to “STEP 3: Install the Shade” on page 20.
Inside Mount End Mount Shim
(Optional)

INSTALLATION
9
Outside Mount — Standard Shades
■ Determine the bracket locations.
➤ Center the ordered width -
1
⁄ 8 " over the window at the desired height and mark
its location.
■ Place the outside edge of each bracket on the previously made marks, then mark each of
the screw holes.
➤ Standard M shades. A minimum 2
1
⁄ 8 " flat vertical surface is required to mount
the brackets.
➤ Standard L shades. A minimum 3" flat vertical surface is required to mount
the brackets.
➤ The top of the installation brackets should be at the desired height of the shade.
■ Drill the screw holes using a
3
⁄ 32 " drill bit for Standard M shades or
1
⁄ 8 " for Standard
L shades.
■ Use a level to check that the mounting surface is level. Shim the brackets
if necessary.
■ Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/metal
studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
Proceed to “STEP 3: Install the Shade” on page 20.
Left
Bracket
Right
Bracket
Window Opening

INSTALLATION
10
Inside Mount — Cassette Shades
■ Mark 4" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Allow a minimum of
18" from the motor end for the battery wand. Mount into wood whenever possible.
Install the Back Cover Clips (Optional)
■ If you ordered shades with the back cover option, snap on each back cover clip that you
received to the back of each installation bracket to ensure that the back cover remains
straight and properly secured.
IMPORTANT: Allow an
additional
1
⁄ 4 " spacing between
the clip and the window to
install the back cover.
■ Align the hooks of the clips to
the slots in the bracket and
snap down to secure the clip to
the brackets.
Install the Bracket
■ The minimum mounting depth required for PowerView®Gen 3 shades:
■ Center the brackets on your marks, then mark
each of the screw holes.
IMPORTANT: The front edges of the installation
brackets must be level and aligned to eachother.
Installation BracketsJamb Jamb
Space EvenlySpace Evenly4" 4"
Motor
End
Back
Cover Clip
Cassette Bracket
Minimum IB Mounting Depth
Power Supply
Both Cassettes
Without
Back Cover
With Back
Cover
Without Attached Battery Wand 1
1
⁄ 4 " 1
13
⁄ 16 "
PowerView®Gen 3 with
Attached Battery Wand 1
7
⁄ 8 " 2
3
⁄ 16 "
PowerView Gen 3 with
Rechargeable Battery Wand 2
1
⁄ 4 " 2
9
⁄ 16 "
4"

INSTALLATION
11
➤ Fully recessed mounting for PowerView®Gen 3 shades:
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Use a level to check that the mounting surface is level. Shim the brackets if necessary.
Shims are not provided.
■ Attach the installation brackets using the screws provided.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
Install the Back Cover (Optional)
NOTE: For shades with the optional back cover, install the back cover onto the clips before
installing the cassette into the brackets.
■ Angle the back cover towards
the window to hook the top
feature of the back cover with
the top tab of the clip.
■ Rotate the back cover towards
the room until the bottom
feature snaps into the bottom
tab of the clip.
■ Check each clip and ensure the
back cover is properly snapped
and secured before proceeding
to install the cassette.
Proceed to “STEP 2: Install the Battery Wand (If Applicable)” on page 18,
if applicable.
Otherwise, proceed to “STEP 3: Install the Shade” on page 20.
Minimum IB Fully Recessed Mounting Depth
Power Supply
Small Cassette Large Cassette
Without
Back Cover
With Back
Cover
Without
Back Cover
With Back
Cover
Without Attached Battery Wand 3
9
⁄ 16 " 4
1
⁄ 8 " 4
1
⁄ 16 " 4
5
⁄ 8 "
PowerView®Gen 3 with
Attached Battery Wand 4
3
⁄ 16 " 4
1
⁄ 2 " 4
11
⁄ 16 " 5"
PowerView Gen 3 with
Rechargeable Battery Wand 4
9
⁄ 16 " 4
7
⁄ 8 " 5
1
⁄ 16 " 5
3
⁄ 8 "
Back Cover Clip Cassette Bracket
Back
Cover

INSTALLATION
12
Outside Mount — Cassette Shades
■ Center the cassette over the window opening at the desired height and mark the end of
the cassette.
■ Mark 4" from each end of the cassette for the bracket location.
➤ If more than two installation brackets came with your order, space additional
bracket(s), between the two end brackets and mark their location. Allow a minimum
of 18" from the motor end for the battery wand. Mount into wood
whenever possible.
■ If using spacer blocks, snap
each block into a bracket before
installing the bracket.
■ Center the brackets on your marks,
then mark each of the screw holes.
➤ A minimum 4" flat vertical surface is
required to mount the brackets.
■ Drill the screw holes using a
3
⁄ 32 " drill
bit.
■ Use a level to check that the mounting
surface is level.
■ Attach the installation brackets.
➤ With cassette spacer blocks, use 2"
screws provided. If not using cassette
spacer blocks, use 1
1
⁄ 2 " screws provided.
WARNING: Product is heavy.
Mount into wood/metal studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
Proceed to “STEP 2: Install the Battery Wand (If Applicable)” on page 18.
Otherwise, proceed to “STEP 3: Install the Shade” on page 20.
Headrail End Marks
Window Opening
Space Evenly Space Evenly 4"
4 "
Cassette
Spacer
Block Cassette
Bracket
End of
Cassette
Mark
Cassette
Spacer
Block
4"

INSTALLATION
13
Fascia Shades
■ Assemble the two end brackets and
the fascia panel.
➤ Place the top of the fascia panel into the top
indention of the brackets. Rotate the panel
down and snap it into place.
IMPORTANT: Check that the outer surfaces of the
brackets are flush with the ends of the panel.
■ Center the bracket and panel assembly
over the window at the desired height.
➤ Use a level against the bottom
edge to make sure the assembly is
level. Inside mounts may require a
shim between the brackets and the
mountingsurface.
■ For Outside Mount. Use a pencil to
mark the bottom and outside edges of
the brackets on the mountingsurface.
■ For Inside Mount. Use a pencil to mark
the outside edges of the brackets on the
mountingsurface.
■ Remove the assembly from the window.
■ Remove the brackets from the fascia panel.
■ Outside Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ For 4" Fascia, a minimum of 4
1
⁄ 8 " flat vertical surface is required to mount the brackets.
➤ For 3" Fascia, a minimum of 3" flat vertical surface is required to mount the brackets.
➤ The top of the installation brackets should be at the desired height. Use your marks to
position each bracket and mark the screw holes.
IMPORTANT: The brackets should be level and aligned.
Fascia
Panel
Pencil Marks
(Outside Mount)
Pencil Marks
(Inside Mount)
Outer Surface
of the Bracket
Flush with the
Ends of the Panel

INSTALLATION
14
■ Inside/End Mount. Use your marks to position each bracket and mark each of the
screw holes.
➤ For 4" Fascia, the minimum mounting depth required and fully recessed depth is 4
1
⁄ 8 ".
➤ For 3" Fascia, the minimum mounting depth required and fully recessed depth is 3
1
⁄ 8 ".
■ Drill the screw holes using a
1
⁄ 8 " drill bit.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you may
need to shim the bracket. Do not tighten the screws fully. Orient the shim as shown.
Slide the in between the bracket and window casement. Tighten the screws fully.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete
with concrete anchors. Drywall anchors are not recommended.
Proceed to “STEP 3: Install the Shade” on page 20.
Shim
(Optional)

INSTALLATION
15
Dual Roller Shades - Inside/End Mount
The installation brackets are always mounted so that the inner surfaces face each other. The
brackets must be mounted so the shade is level wheninstalled.
■ Center the ordered width -
1
⁄ 8 " in the window casement and mark its location.
➤ The minimum depth required for mounting is 3
1
⁄ 4 ". The fully recessed depth is 5
1
⁄ 2 ".
■ Place the outside edge of the brackets on the previously made marks and mark each of the
screw holes.
■ Remove the adhesive backing on the wire retainer and place
it to the upper back corner of the motor-side bracket.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
■ Use a
1
⁄ 8 " drill bit to drill the screw holes.
WARNING: Product is heavy. Mount into wood/metal
studs or into concrete with concrete anchors. Drywall
anchors are not recommended.
■ Check that the mounting surface is level. Shim the brackets
if necessary.
■ Attach the installation brackets using the screws provided.
➤ End Mount Shims (Optional). To ensure light gap is even on both sides, you may
need to shim the bracket. Orient the shim as shown. Slide the shim in between the
bracket and window casement. Tighten the screws fully.
Proceed to “STEP 3: Install the Shade” on page 20.
Wire
Retainer
Shim
(Optional)
End Mount
Inside Mount

INSTALLATION
16
Dual Roller Shades - Outside Mount
The installation brackets are always mounted so that the inner surfaces face each other. The
brackets must be mounted so the shade is level wheninstalled.
■ Center the ordered width measurement over the window at the desired height and mark
its location.
■ Remove the adhesive backing on the wire retainer and place
it to the upper back corner of the motor-side bracket.
■ Place the outside edge of the idle-side bracket on the
previously made mark and mark each of the screwholes.
➤ A minimum 51⁄
2 " flat vertical surface is required to
mount the brackets.
➤ The top of the installation brackets should be at
the desired height. The brackets should be level
andaligned.
Use this measurement
to mark the location
for the motor-side
bracket.
Previously
Made Mark
Outside Mount – Left Side
Wire
Retainer

INSTALLATION
17
■ Place the outside edge of motor-side bracket on
the previously made mark and mark each of the
screw holes.
➤ The top of the installation brackets should be at the
desired height.
IMPORTANT: The top of the installation brackets must
be level and aligned to eachother.
■ Use a
1
∕ 8 " drill bit to drill the screw holes.
WARNING: Product is heavy. Mount into
wood/metal studs or into concrete with
concrete anchors. Drywall anchors are
not recommended.
■ Use a level to check that the mounting surface is level.
Shim the brackets if necessary.
■ Attach the installation brackets using the screws provided.
Pocket Shades
CAUTION: Hunter Douglas strongly recommends that shades in a pocket be mounted
through wood or metal studs by a professional installer.
The number of #10 x 1
1
⁄ 2 " Phillips hex washer head screws (not provided) required will vary
depending on the width of the shade, as shown in the table below.
■ Locate the studs or other substantial material for your mounting surface.
■ Mark the pocket for the locations you have chosen for the screw holes.
■ Drill the screw holes into the pocket and the mounting surface using a
1
⁄ 8 " drill bit.
■ Fasten the pocket to the mounting surface using the screws.
Outside Mount – Right Side
Shade
Width
Screws
Required
Up to 36" 4
36
1
⁄ 8 " – 66" 6
66
1
⁄ 8 " – 90" 8
90
1
⁄ 8 " – 120" 10
120
1
⁄ 8 " – 150" 12
150
1
⁄ 8 " – 180" 14
Brackets Removed for Clarity