HunterDouglas Sonnette Parts list manual

Installation • Operation • Care
Sonnette®
Cellular Roller Shades
Custom Clutch Operating System

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
GETTING STARTED
Product View — Standard Bracket and Cassette............................................1
Tools and Fasteners Needed ............................................................................2
INSTALLATION
Installation Overview........................................................................................3
Mount the Standard/Designer Metal Brackets................................................4
Inside Mount .............................................................................................4
Outside Mount ..........................................................................................5
Install the Shade — Standard/Designer Metal Brackets................................6
Mount the Cassette Brackets...........................................................................7
Inside Mount .............................................................................................7
Outside Mount ............................................................................................ 9
Install the Shade — Cassette........................................................................11
Attach the Universal Cord Tensioner (UCT)....................................................12
Attach the Magentic Hold-Down Brackets (Optional)....................................13
OPERATION
Operate the Shade..........................................................................................14
Troubleshooting ..............................................................................................14
CARE
Remove the Shade (If Necessary) ..................................................................18
Cleaning Procedures.......................................................................................19
CHILD SAFETY
Warning ..........................................................................................................20
Cord Loop Shades...........................................................................................20
WARRANTY......................................................................................Back Cover
© 2020 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.

GETTING STARTED
1
Product View — Standard Bracket and Cassette
Cord
Tensioner
and
Bracket
Beaded
Cord
Loop
Cassette Shade
Cassette
Installation
Brackets
M Clutch-Side
Installation
Bracket
M Idle-Side
Installation
Bracket
Clutch-Side
Installation
Bracket
Designer Metal Brackets
Idle-Side
Installation
Bracket
Standard Bracket Shade

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Sonnette®Cellular Roller Shades. With proper
installation, operation, and care, your new shades will provide years of beauty and
performance. Please thoroughly review this instruction booklet before beginning the
installation.
Tools and Fasteners Needed
■ #1 Flat blade and #2 Phillips screwdriver
■ Level (laser level is recommended)
■ Measuring tape and pencil
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided) — For Standard M Clutch, Designer Metal
Bracket and Cassette Shades. Two 1
1
⁄ 2 " screws are provided per installation bracket.
■ Longer #6 Hex Head Screws (Not Provided) — For Cassette Shades. If using
spacer blocks, use #6 screws long enough for a secure attachment.
■ Speed Nuts and Screws (Provided) — For Cassette Shades. Extension brackets
come with screws and speed nuts.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
CAUTION: For Standard/Designer Metal Bracket Shades, drywall anchors are not
recommended. Mount into wood/metal studs or into concrete with metal anchors.
#6 x 1
1
∕ 2 " Hex
Head Screw
(Provided)
#10 x 1
1
∕ 2 " Hex
Head Screw
(Provided)
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)

INSTALLATION
3
Installation Overview
■ Your order will include the correct number of installation brackets for your shade width.
■ Shade orders may also include spacer blocks or extension brackets, if they were specified
for added clearance.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process will
follow easily. To prepare for this important first step, review the mounting types and basic
window terminology illustrated below.
■ Refer to the appropriate page below based on your order:
➤ Inside Mount for Standard/Designer Metal Bracket Shades — Page 4
➤ Outside Mount for Standard/Designer Metal Bracket Shades — Page 5
➤ Inside Mount for Cassette Shades — Page 7
➤ Outside Mount for Cassette Shades — Page 9
Cassette
Installation Bracket
For Added Clearance
Extension
Bracket*
1
∕ 4 " or
1
∕ 2 "
Spacer Blocks*
Standard/Designer Metal
Installation Bracket
*For cassette installation only.
Outside Mount
Shade mounts
outside window
opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION — STANDARD/DESIGNER METAL BRACKETS
4
Mount the Standard/Designer Metal Brackets — Inside Mount
The installation brackets are supplied
in pairs: clutch side with the beaded
cord loop and idle. Identify which
side each of the brackets will go on
the shade based on your order.
■ Check the orientation of the chain
guide. The chain hangs from the
bottom of the chain guide. If it is
not, see “Change the Chain Guide
Orientation” on page 16.
■ If you ordered bracket covers, install the idle-side bracket cover by aligning the bracket
with the channels in the bracket cover and sliding it onto the bracket.
■ Install the clutch-side bracket cover by
snapping it onto the bracket.
■ Center the ordered width of the shade
and position the bracket in place while
maintaining a minimum of
1
⁄ 16 " space
between the bracket and the side jamb.
Increase the space to
1
⁄ 8 " for bracket
covers. Mark each of the screw holes.
IMPORTANT: The front edges of the
installation brackets must be level and
aligned to each other.
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
■ Use a level to check that the mounting
surface is level.
■ For Designer Metal Brackets. Install the
end cap into the back of the bracket.
■ Attach the installation brackets using the
screws provided.
WARNING: Mount into wood/metal studs or into
concrete with concrete anchors. Drywall anchors
are not recommended.
■ Designer Metal Brackets Only. Install the bracket
covers over screw holes by pushing into place.
Proceed to “Install the Shade — Standard/Designer Metal Brackets”
on page 6.
Standard M Brackets
Idle-Side
Clutch-Side Clutch-Side
Designer Metal Brackets
Idle-Side
Slide onto
Bracket
Idle Clutch
Snap onto Bracket
Inside Mount
Idle Side
Inside Mount
Clutch Side
End Cap
Bracket
Cover
Installed

INSTALLATION — STANDARD/DESIGNER METAL BRACKETS
5
Mount the Standard/Designer Metal Brackets — Outside Mount
The installation brackets are supplied
in pairs: clutch side with the beaded
cord loop and idle side. Identify which
side each of the brackets will go on
the shade based on your order.
■ Check the orientation of the chain
guide. The chain hangs from the
bottom of the chain guide. If it is
not, see “Change the Chain Guide Orientation” on page 16.
■ Center the ordered width of the shade -
1
⁄ 8 " over the window at the desired height and
mark its location.
■ Place the outside edge of the brackets on the previously made marks.
■ Mark the screw holes and drill the screw holes using a
3
⁄ 32 " drill bit.
➤ A minimum 2
1
⁄ 8 " flat vertical surface is required to mount the brackets.
➤ The top of the installation brackets should be at the desired height. The brackets
should be level and aligned.
■ Use a level to check that the mounting surface is level.
■ For Designer Metal Shades. Install the end cap into the back
of the bracket.
■ Attach the installation brackets using the screws provided.
WARNING: Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
■ Designer Metal Brackets Only. Install the bracket
covers over screw holes by pushing into place.
Proceed to “Install the Shade — Standard/Designer Metal Brackets”
on page 6.
Idle-Side
Clutch-Side
Standard M Brackets
Clutch-Side
Designer Metal Brackets
Idle-Side
Idle-Side
Bracket
Clutch-Side
Bracket
End Cap
Bracket
Cover
Installed

INSTALLATION — STANDARD/DESIGNER METAL BRACKETS
6
Install the Shade— Standard/Designer Metal Brackets
Standard/Designer Metal Bracket Shades
Standard brackets shown. Designer Metal brackets
follow the same installation procedure.
Install Clutch End
■ Position the bead chain connector.
➤ Ensure the bead chain connector is
pulled to the front of the chain wheel.
■ Push the clutch end of the roller with the clutch base
on the bracket, as shown in the illustration.
Install the Idler End
■ Push in the spring idler to compress.
■ Slide the idler onto the bracket and slide to the
center hole. Idler will expand and will engage
the bracket to secure the shade into the bracket.
■ If the light gap is not even, see
“Troubleshooting” on page 15.
Connector
Connector
Inside Mount
(Shown in
Ceiling-Mounted
Orientation)
Outside Mount
(Shown in
Wall-Mounted
Orientation)
Clutch
Base
Idler
Push in
to compress
Idler
Compressed
Slide Idler until
Seated in Center Hole

INSTALLATION — STANDARD OR CASSETTE
7
Install the Bracket Cover — Outside Mount Standard Brackets Only
■ Install the idle-side bracket cover by aligning the bracket with the channels in the bracket
cover and sliding it onto the bracket.
■ Install the clutch-side bracket cover by snapping it onto the bracket.
Proceed to “Attach the Universal CordTensioner (UCT)” on page 12.
Mount the Brackets — Cassette Inside Mount
■ Your order will include the correct number of installation brackets for your shade width, as
shown in the table below.
Prepare the Installation Brackets
■ Use pliers or heavy duty scissors to remove the top
tabs on the installation brackets.
NOTE: Save these tabs once removed. They may be
used as shims, if necessary.
Mount the Installation Brackets
■ Mark 2" to 3" from each jamb for bracket location.
➤ If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
NOTE: Before the headrail is installed, the bracket levers need to be fully to the left, and
once the headrail is properly in place, levers automatically click to the right.
Slide onto
Bracket
Idle Clutch
Snap onto Bracket
Installation Brackets For Added Clearance
Extension
Bracket
1
∕ 4 " or
1
∕ 2 "
Spacer Blocks
Shade Width Brackets
2
3
4
15" – 36"
36
1
∕ 8 " – 79"
79
1
∕ 8 " – 96"
XL Bracket
Tab
Remove Tab
Back Cover Bracket
Bracket Lever
Space Evenly Space Evenly
2" to 3" 2" to 3"
Jamb Jamb

INSTALLATION — CASSETTE
8
■ Center the brackets on your marks and mark the location of the screw holes.
➤ The minimum casement depth required for
installation brackets is 1".
➤ The minimum casement depth required for a fully
recessed mount is 3
3
⁄ 16 ". For depths greater than
3
3
⁄ 16 " where a flush mount is desired, place the back
of the bracket at 3
3
⁄ 16 ".
■ Use a level to check that the mounting surface is level.
Shim the brackets, if necessary (use the top tab that
was removed from the brackets).
■ Drill the screw holes using a
3
⁄ 32 " drill bit.
CAUTION: Use drywall anchors when mounting
into drywall.
■ Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the bracket lever can be moved easily side to side.
If not, loosen the screws in one-eighth turn increments until
the lever can be moved easily.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to eachother.
Proceed to “Install the Shade — Cassette” on page 11.
2" to 3"
Casement
Depth