HunterDouglas Silhouette PowerView Parts list manual

Installation •Operation •Care
Silhouette®and Nantucket™
Window Shadings
PowerView®Motorization

CONTENTS
Questions?
Call Hunter Douglas Consumer Support at 1-888-501-8364.
© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or
their respective owners.
Getting Started:
Product View .................................................................................... 1
Tools and Fasteners Needed .............................................................. 2
Installation:
Installation Overview ......................................................................... 3
STEP 1: Mount the Installation Brackets............................................. 3
Inside Mount................................................................................. 4
Outside Mount .............................................................................. 6
End Mount.................................................................................... 8
STEP 2: Mount the Battery Wand and Connect the Power Cable.......... 9
STEP 3: Install the Shading............................................................. 10
STEP 4: Connect the Power Source, If Applicable ............................. 12
Attach Magnetic Hold-Down Brackets (Optional)................................ 15
Operation:
Testing the Shading......................................................................... 16
Using the PowerView Remote .......................................................... 16
Resetting the Shading (If Necessary) ................................................ 19
Troubleshooting .............................................................................. 20
Care:
Removing the Shading..................................................................... 25
Cleaning Procedures ....................................................................... 25
Declarations .................................................................................. 27
Warranty............................................................................ Back Cover

GETTING STARTED
1
Product View
Battery Wand
Battery Wand Clips
Programming
Button
Installation
Brackets
Limit Stops
Magnetic
Hold-Down
Brackets
(Optional)
Weight
Clip
Weight
Clip
Bottom Rail
Balance Weight
Power Cable
Optional Dust Cover
(For Outside Mount)
Optional Back Cover
(For Inside/End Mount only)

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Silhouette®or Nantucket™Window Shadings with
PowerView®Motorization. With proper installation, operation, and care, your new shadings will
provide years of beauty and performance.
Please thoroughly review this instruction booklet and the packing list before beginning the
installation.
Tools and Fasteners Needed
■Flat blade and Phillips screwdrivers ■Level (laser level is recommended)
■Measuring tape and pencil ■Pliers or heavy-duty scissors
■Power drill,
3
/ 32 " drill bit,
and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Longer Hex Head Screws (Not Provided). If using spacer blocks, use #6 screws long
enough for a secure attachment.
■Speed Nuts and Screws (Provided). Extension brackets come with screws and speed nuts.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
Longer #6 Hex Head Screw
for Use with Spacer Blocks
(Not Provided)
Importance of Limit Stops on Silhouette and Nantucket Window Shadings
Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating
around the fabric roll. Limit stops are located 6" from the ends of the headrail or are
centered on shadings less than 36" wide.
When a shading is made, the limit stops are adjusted according to the size of the fabric
roll. Occasionally, this adjustment changes during shipping or installation. If this happens,
problems can be fixed by readjusting the limit stops. See page 21 in the Troubleshooting
section if shading operation is difficult or if the bottom rail rotates around the fabric roll.
Shown below are the four possible positions of limit stops for large to small fabric rolls.
Large Fabric Roll Small Fabric Roll

INSTALLATION
3
Installation Overview
To install your shading, you will need to perform the following four steps:
STEP 1: Mount the Installation Brackets
STEP 2: Mount the Battery Wand and Connect the Power Cable
STEP 3: Install the Shading
STEP 4: Connect the Power Source, If Applicable
STEP 1: Mount the Installation Brackets
■Your order will include the correct number of installation brackets for your shading width, as
shown in the table below.
■Shading orders may also include spacer blocks or extension brackets, if they were specified
for added clearance.
➤Extension brackets are used for end mount shadings, as well.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on the mounting type chosen for your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 6
➤End Mount — Page 8
Installation Bracket For Added Clearance
Shading Width Brackets
2
3
4Extension
Bracket
1
/ 2 " Spacer
Block
14" to 48"
48
1
/ 8 " to 96"
96
1
/ 8 " to 120"
Inside Mount
Shading fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Shading mounts outside
window opening.

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
Prepare the Installation Brackets
The purpose of the back cover bracket is to
provide an attachment for the optional back cover.
The top tab ensures that there is clearance for the
battery wand.
■If using the optional back cover:
➤If you have a battery wand, do not remove
the top tab on the back cover bracket.
➤If you have a satellite battery pack or an
18V DC power supply, remove the top tab
on the back cover bracket.
➤Snap the back cover bracket into the metal
installation bracket.
➤Place the back cover into the slots on the
top and bottom of the bracket.
■If not using the optional back cover:
➤If you have a battery wand, remove the
bottom tab from the back cover bracket.
➤Snap the back cover bracket into the metal
installation bracket. This ensures adequate
space for the battery wand.
➤If you have a satellite battery pack or an
18V DC power supply, it is not necessary
to use the back cover bracket.
Mount the Installation Brackets
■Measure and mark end bracket locations 2" in from each jamb.
➤If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible. Allow a minimum of 18" from the motor side
for the battery wand.
2"
Motor
Side
2"
Space Evenly
Jamb Jamb
Space Evenly
18" Minimum for Battery Wand
Remove top tab if using a satellite
battery pack or an 18V DC power supply.
Back Cover Bracket
Remove bottom tab if using a
battery wand and no back cover.
Top Tab
Bottom
Tab
Back Cover
Slots

INSTALLATION
5
■Mark the location of the screw holes.
➤The minimum depth required for mounting is 2" with
a battery wand and a back cover.
➤Minimum depth is 1
1
/ 4
"with a satellite battery pack
or 18V DC power supply and back cover.
➤The depth required for fully recessed mounting will
vary depending on the type of headrail and vane size.
Refer to the chart below for depth requirements.
IMPORTANT: The front edges of the installation brackets must be level and aligned.
WARNING: Failure to properly align the brackets could result in the headrail
releasing from the brackets.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
■Use a level to check that the mounting surface is level. If necessary, you can shim (not
provided) the brackets.
■Attach the installation brackets using the screws provided.
IMPORTANT: Do not overtighten the screws. Check to
ensure the lever can be moved easily side to side. If not,
loosen the screws in one-eighth turn increments until the
lever can be moved easily.
Proceed to “STEP 2: Mount the Battery Wand and Connect the Power Cable” on page9.
Fully Recessed
Mounting Depths
Classic
Headrail
Quartette®4"
Headrail
Battery Wand and Back Cover 4
1
/ 16 " 4
9
/ 16 "
Satellite Battery Pack or 18V DC
Power Supply and Back Cover 3
1
/ 2 " 4"
Minimum
Depth
2" Battery Wand
1
1
/ 4 " Battery Pack or
18V DC Power Supply
2"

INSTALLATION
6
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 2" in from each of the headrail end marks.
➤If more than two installation brackets are required (see table on page 3), mark the
location of additional bracket(s) spaced evenly between the two end bracket locations.
Mount into wood whenever possible. Allow a minimum of 18" from the motor side
for the battery wand.
■Center the installation brackets or extension brackets on your marks and mark where to drill
the screw holes.
➤A minimum 1" flat vertical surface isrequired for the installation brackets. Extension
brackets require 1
1
/ 4 ".
➤The tops of the installation brackets or extension brackets should be at the desired
height. The brackets should be level andaligned.
CAUTION: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
■Drill the screw holes using a
3
/ 32 " drill bit.
CAUTION: Use drywall anchors when mounting into drywall.
Window Opening
2"
Motor
Side
2"
Headrail End Marks
Space Evenly Space Evenly
18" Minimum for Battery Wand
1"
Extension
Bracket
1
1
/ 4 "

INSTALLATION
7
■Attach the installation or extension
brackets using the screws provided.
IMPORTANT: The tops of the
installation brackets or extension
brackets must be level with their
front edges aligned.
IMPORTANT: If using a battery wand, use a
minimum of one
1
/ 2 " and one
1
/ 4 " spacer blocks per
installation bracket to provide the clearance required
for the battery wand and battery wand bracket.
■If using spacer blocks, attach the spacer block(s) and
installation bracket to a flat vertical mounting surface
with #6screws long enough for asecure installation.
IMPORTANT: Do not add more than 1
1
/ 2 " of clearance
using spacer blocks.
IMPORTANT: The tops of the installation brackets
must be level with the front edges aligned.
■If using extension brackets, attach an installation bracket
to the underside of each extension bracket using the speed
nuts and screws provided.
Proceed to “STEP 2: Mount the Battery Wand and Connect the Power Cable” on page9.
1
1
/
2
"
Maximum
Spacer
Blocks
Longer
Screw
1
/ 2 "
1
/ 4 "
Spacer Blocks
Screws
Speed Nuts

INSTALLATION
8
Mount the Installation Brackets — End Mount
End mount the headrail when conventional mounting techniques will not work — for example, in
an arched window opening.
■If you ordered a back cover, attach the back cover
brackets to the installation brackets.
➤If a satellite battery pack or an 18V DC power
supply is used, first remove the top tab from the
back cover bracket.
➤Snap the back cover bracket into the metal
installation bracket.
■Mount extension brackets to each side of the opening at the desired height of the shading.
➤The mounting surface must be vertical and flat,
not part of an arched curve.
➤Minimum mounting surface width with a built-in
battery wand is 2
1
/ 8 ".
➤Minimum mounting surface width with a satellite
battery pack or 18V DC power supply is 1
1
/ 2 ".
■Attach the installation brackets to the extension
brackets using the provided screws and speed nuts.
WARNING: To end mount shadings into a surface other than a secure wall stud, use
medium to heavy-duty wall anchors (not provided) matched to the wall thickness.
Failure to mount the brackets securely may result in injury or property damage.
■If using the optional back cover: Install the cover into the
back cover brackets. If necessary, trim the back cover to the
desired width.
IMPORTANT: If using a battery wand, do not install the
optional back cover until the wand is installed. See “STEP 2:
Mount the Battery Wand and Connect the Power Cable” on
page9.
Proceed to “STEP 2: Mount the Battery Wand and Connect the Power Cable” on page9.
Back
Cover
Remove top tab if using a satellite
batter
y pack or an 18V DC power supply.
Back Cover Bracket
Remove bottom tab if using a
battery wand and no back cover.
Top Tab
Bottom Tab
Back Cover
Slots
Extension
Bracket
1
1
/ 2 "
Minimum
Depth

INSTALLATION
9
STEP 2: Mount the Battery Wand and Connect the Power Cable
■Refer to the appropriate page based on your order.
➤For a battery wand, see below.
➤For an optional satellite battery pack, 18V DC power supply, C-size satellite battery
wand, or large DC power supply, see page 12.
Battery Wand
Install the Battery Wand Clips
■Attach the battery wand clips to the headrail.
IMPORTANT: Position the clips close to the power cable.
Mount the Battery Wand into the Battery Wand Clips
■Position the battery wand with its socket toward
the motor end of the shading.
■Push the battery wand straight up into the
battery wand clips until it snaps into place.
Check to make sure the battery wand is secure.
CAUTION: Be sure the cables do not
become pinched by the battery wand clips
during installation. Damage or overheating of
components could result.
Plug the Power Cable into the Battery Wand
NOTE: When power is connected to the motor, a green LED inside the programming button
housing will flash to indicate the shading is ready for operation.
■From the back of the shading headrail, connect
the power cable (from the motor side) into the
socket on the battery wand.
Place the socket
toward the motor end.
Battery
Wand
Power
Cable

INSTALLATION
10
STEP 3: Install the Shading
Install the Optional Back Cover (If Applicable)
The optional back cover is used on inside and end mounts only.
■Install the back cover into the back cover brackets on the rear of the installation brackets, as
shown. If necessary, trim the back cover to the desired width.
➤On shadings with battery wand(s), the top of the back cover fits onto the top tab of the
back cover bracket.
IMPORTANT: If using a battery wand, do not install the optional back cover until the
wand is installed. Refer to “STEP 2: Mount the Battery Wand and Connect the Power
Cable” on page9.
➤On all other shadings, the top tab has been removed and installs closer to the installation
bracket.
Mount the Headrail
■Peel back the protective covering from the top of the fabric-covered headrail. Leave the rest
of the protective covering on the front of the headrail.
■Position the shading so that the front faces you.
■Slide the headrail into the installation
brackets so the edge of the headrail
is between the lever and the bracket,
asshown.
■Firmly push the headrail into each bracket until it clicks and the
lever snaps to the right side of the bracket.
IMPORTANT: Carefully pull on the headrail at each bracket to ensure it is
installed securely.
■Completely remove the protective covering from the fabric-covered headrail.
Headrail
Installation
Bracket
Lever
Slide the Headrail
Between the Lever
and the Bracket
Back
Cover
Back
Cover

INSTALLATION
11
Attach the Optional Dust Cover (If Applicable)
The dust cover is used to protect the top of the headrail from exposure on outside mounted
shadings.
■Cut the dust cover to desired width.
■Remove the paper backing on one side of the hook and loop
fastener dots.
■Apply the dots to the installation brackets on each end of theshading.
■Remove the remaining paper backing from the dots.
■Center the dust cover over the top of the shading, above the previously placed dots.
■Press the dust cover down onto the dots.
Proceed to “Attach Magnetic Hold-Down Brackets (Optional)” on page15
or “Testing the Shading” on page16.
Remove
Paper
Backing
Overhead View
No Dust Cover
Dots
Dust Cover Installed

INSTALLATION
12
STEP 4: Connect the Power Source, If Applicable
NOTE: When power is connected to the motor, a green LED inside the programming button
housing will flash to indicate the shading is ready for operation.
■Refer to the appropriate page based on your order.
➤For an optional satellite battery pack, see below.
➤For an optional 18V DC power supply, see page 13.
➤For an optional 18V DC power supply with daisy-chain connections, see page 14.
➤For an optional C-size satellite battery wand or large DC power supply, see the
instructions that came with the unit.
Satellite Battery Pack
Mount the Satellite Battery Pack
■Decide where you want to mount the satellite battery pack. A satellite battery pack may be
mounted in any orientation.
■Mark the screw holes for the wall mount bracket.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Remove the backing from the double-sided tape. Press the
bracket into place.
■Attach the bracket using the screws provided.
■Position the battery wand so the power cable is easily connected to the socket.
■Snap the battery wand into the wall mount bracket.
■Install the cover with the slot aligned to the socket in the battery wand.
Wall Mount Bracket
Socket
Battery Wand Cover
Slot
Socket

INSTALLATION
13
■Plug the power cable from the shading into
the extension cable.
■Plug the other end of the extension cable
into the socket in the battery wand.
Proceed to “STEP 3: Install the Shading” on page10.
18V DC Power Supply
Connect the Power Supply
■Plug the power cable from the shading
into the extension cable.
■Plug the other end of the extension cable
into the 18V DC power supply.
■Plug the 18V DC power supply into a
standard outlet.
■Secure the extension cable using wire
retainers (not supplied). If hiding the cable
behind the shading, make sure it does
not impede the operation of theshading.
■Space the wire retainers approximately
15" apart along the power supply cable,
as shown.
WARNING: Keep cords and small
parts out of the reach of children.
They can wrap cords around their
necks and STRANGLE.They can
also put small parts in their mouths
and CHOKE.
WARNING: Electric shock and/or
a fire hazard may occur, if not properly installed.
Proceed to “STEP 3: Install the Shading” on page10.
Battery Wand Cover
Extension
Cable
Power Cable
from Shading
Power Cable
from Shading
Extension
Cable
18V DC
Power
Supply
15"
Maximum
Wire Retainers

INSTALLATION
14
18V DC Power Supply with Daisy-Chain Connections
The daisy-chain feature allows up to three PowerView®shadings to be powered by a single 18V
DC power supply. However, each shading can operate independently. The daisy-chain feature is
only available with the 18V DC power supply option.
■Route the power cables from each shading to the connector, using an extension cable, if
necessary.
■Plug an extension cable into the connector and plug the cable into the 18V DC power supply.
Two extension cables and two connectors are used for three shadings.
■Plug the 18V DC power supply into a standard outlet.
Proceed to “STEP 3: Install the Shading” on page10
Power Cable from Shading
Power Cable from Shading
Extension
Cable
Connector
18V DC Po
wer Supply

INSTALLATION
15
Attach Magnetic Hold-Down Brackets (Optional)
■Lower the shading, keeping the vanes closed.
■Place the magnetic hold-down brackets onto the bottom rail just inside
the end caps, oriented as shown.
■Hold the brackets while opening and closing the vanes. (It may be
necessary to have someone assist you.) Adjust the brackets to the best
overall position.
■Mark the screw locations using one of the mounting options shown
below.
➤The screw should be placed in the middle of the channel. This will
allow for adjustment.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the hold-down brackets to the mounting surface
using the screws provided.
■If necessary, adjust the bracket height by loosening the
screw and sliding the bracket up or down.
Hold-Down
Bracket
Bottom
Rail
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
Adjust the
bracket
up or down
using the
channel.

OPERATION
16
Testing the Shading
Use the programming button to test the shading and
ensure that the motor and power source are working
correctly.
■Press the programming button to lower the
shading. If the shading does not operate, see
“Troubleshooting” on page20.
■Test vane operation by pressing the
programming button to open the vanes and then
pressing it again to close the vanes.
■After the vanes are fully closed, press the
programming button to raise the shading.
CAUTION: When raising the shading for the first time, observe how the fabric rolls up into
the headrail. It should roll up evenly. If the bottom rail is not level or the shading starts to rub
against either window jamb, immediately press the programming button to stop the shading.
See “Adjust the Bottom Rail Weight” on page23.
Using the PowerView®Remote
First, activate the remote by pulling both plastic tabs from the back battery compartment.
IMPORTANT: If you have more than one remote, see “Adding Additional Remote(s) to the
PowerView®Shade Network” in the PowerView Motorization Remote Control Guide.
Group 1
Group 2
OPEN
CLOSE
Group 3 Group 4
Group 5
Group 6
Favorite
(Shading/vane position)
LEFT ARROW
Tilts vanes closed
RIGHT ARROW
Tilts vanes open
STOP
(Press and hold for
programming mode)

OPERATION
17
Joining a Shading to a Group
IMPORTANT: The shading will not operate using the remote until it has been joined to a group.
1. Press and hold ■STOP on the remote until the indicator lights blink (approximately
6 seconds). The remote is now in program mode.
2. Press the desired group number (1 – 6) on the remote. The backlit group number will flash to
show it is selected.
3. While pressing the programming button on the shading, press ▲OPEN on the remote. The
green light flashes once and the shading will move slightly twice (up, down, or down, up) to
indicate the shading has joined the group. Release the programming button.
4. Press and hold ■STOP on the remote until the indicator lights stop blinking (approximately
6 seconds).
Basic Operation
■To wake up the remote, simply pick it up or press ■STOP. The last group(s) selected will be
highlighted and active.
■Press “all” or groups 1 – 6 to select specific shading(s) to move. Selected group button(s)
will light to show they are selected.
➤Multiple group buttons may be selected at a time.
➤To deselect a group, press the group button again. The backlight for that group button
will go out.
■Press ▼CLOSE to lower the selected shading(s).
■Press the right arrow to open the vanes.
■Press the left arrow to close the vanes.
■Press ▲OPEN to raise the selected shading(s).
■Press ■STOP to stop shading or vane movement anywhere along its travel.
■While a shading is in motion, press the opposite of shading motion (▲OPEN or ▼CLOSE)
to reverse direction.
■Press ♥FAVORITE to send selected shading(s) to your preset “favorite” position. Refer to the
PowerView®Motorization Remote Control Guide on how to set a favorite position. The default
favorite position is the shading at 50% open.
Operating Tips
1. When the shading is raised, pressing the right arrow will first lower the shading and then
open the vanes.
2. When the shading is lowered with the vanes open, pressing ▲OPEN will first close the vanes
and then raise the shading all the way.

OPERATION
18
Change the Closed Vane Adjustment Position
The closed vane adjustment position is set for each shading at the factory and normally does
not require readjustment. Use the following instructions to reset the position for shadings that
may need additional adjustment. The objective is to get the longest drop of the shading with the
vanes fully closed.
There is a one minute time limit while the shading is in fine adjustment mode. The shading must
be moved at least once during each minute to prevent the mode from timing out.
1. On the remote, press the group number of the shading (1–6), then press the left arrow to
fully lower the front shading and close the vanes.
2. While pressing the programming button on the shading, press the left arrow on the remote,
then release the programming button on the shading. The programming button light will turn
on solid red to indicate the shading is in fine adjustment mode.
NOTE: If the shading moves, or the programming button flashes green, repeat steps 1
and 2.
3. Use ▲OPEN, ■STOP, and ▼CLOSE on the remote to lower the shading or raise the
shading as far as possible without opening the vanes. The shading will move in slow speed
while in fine adjustment mode.
NOTE: In the vanes closed position, the bottom rail will be slightly raised from the window
sill, which is normal.
4. Set the new adjustment position. Press and hold ■STOP on the remote for approximately
6 seconds, until the indicator lights on the remote start blinking.
5. Save the new adjustment position and exit fine adjustment mode. While pressing the
programming button on the shading, press the left arrow on the remote, then release the
programming button. The red light turns off, the green light flashes twice, and the shading
moves slightly twice to confirm that the new setting was accepted.
6. Exit program mode on the remote. Press and hold ■STOP on the remote until the indicator
lights on the remote stop blinking (approximately 6 seconds), or let the remote time out
(approximately 20 seconds).
7. Test the shading to confirm the new adjustment position.