HunterDouglas Alustra Woven Textures Parts list manual

Installation •Operation •Care
Designer Roller Shades, Designer Screen
Shades, and Alustra®Woven Textures®
Roller Shades
UltraGlide®Lifting System

CONTENTS
Questions?
Call the Hunter Douglas Consumer Support at 1-888-501-8364.
Getting Started:
Product View ........................................................................................................1
Tools and Fasteners Needed .................................................................................2
Installation:
Mount the Installation Brackets — Inside/Ceiling Mount Standard Shades................3
Mount the Installation Brackets — Outside Mount Standard Shades..........................4
Mount the Installation Brackets — Inside Mount for Cassette Shades ......................6
Mount the Installation Brackets — Outside Mount for Cassette Shades .....................7
Install the Shade ...................................................................................................8
Attach the Standard Hold-Down Brackets (Optional) ................................................9
Attach the Magnetic Hold-Down Brackets (Optional) .............................................10
Operation:
Operate the Shade ..............................................................................................11
Troubleshooting ..................................................................................................12
Care:
Removing the Shade (If Necessary) ......................................................................13
Cleaning Procedures ...........................................................................................14
Child Safety:
Child Safety ........................................................................................................15
© 2019 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their
respective owners.

GETTING STARTED
1
Product View
Control-Side
Installation
Bracket
Idle-Side
Installation
Bracket
Cassette
Installation
Brackets
Magnetic
Hold-Down
Bracket
(Optional)
Standard
Hold-Down
Bracket
(Optional)
Cassette Shade
Control-Side
Installation
Bracket
Idle-Side
Installation
Bracket
UltraGlide®
Tassel
Standard Shade
UltraGlide®
Tassel

2
GETTING STARTED
Thank you for purchasing a Hunter Douglas shade. With proper installation, operation, and care,
your new shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation.
Tools and Fasteners Needed
■Flat blade and Phillips screwdriver
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill, 3∕32" drill bit and 1∕4" hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■Standard Shades. Two 11∕4" #8 Hex head screws
are provided per installation bracket. A kit with
O-rings will be provide for the pull cord assembly.
■Cassette Shades. Two 11∕2" #6 Hex head screws
are provided per installation bracket.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process will follow
easily. To prepare for this important first step, review the mounting types and basic window
terminology illustrated below.
■Refer to the appropriate page below based on your order:
➤Inside/Ceiling Mount for Standard Shades — page 3
➤Outside Mount for Standard Shades — page 4
➤Inside Mount for Cassette Shades — page 6
➤Outside Mount for Cassette Shades — page 7
#6 x 1½"
Hex Head Screw
Cassette Shades
#8 x 1¼"
Hex Head Screw
Standard Shades
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sill and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
3
Mount the Installation Brackets — Inside/Ceiling Mount Standard Shades
Installation Brackets. The installation brackets are supplied in
pairs. One bracket is used for the control side and the other bracket
is used for the idle side of the shade.
The installation brackets are always mounted so that the inner
surfaces face each other, as shown. The brackets must be mounted
so the shade is level wheninstalled.
■Measure the width of the fabric then add 13∕16" to the measurement.
■Using this measurement, mark this distance from the control-side of the window casement.
■Place the outside edge of the control-side bracket against the jamb,
then mark the location of the screwholes.
➤The minimum depth required for mounting is 2¾".
Control
Side
Idle
Side
Inside
Mount
Holes
Measure width
of the fabric.
Mark Measurement:
Fabric Width + 13/16"
Control
Side
Control
Side
Casement
1
2
Control-Side
Bracket
Idle-Side
Bracket

INSTALLATION
4
■Place the outside edge of the idle-side bracket on the mark,
then mark the location of the screw holes.
■Drill the screw holes with a 3∕32" drill bit.
■Check that the mounting surface is level. Shim the brackets, if
necessary.
■Attach the installation brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must be
level and aligned to eachother.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
Proceed to “Install the Shade” on page 8.
Mount the Installation Brackets — Outside Mount Standard Shades
Installation Brackets for Standard Shades. The installation
brackets are supplied in pairs. One bracket is used for the control
side and the other bracket is used for the idle side of the shade.
The installation brackets are always mounted so that the inner
surfaces face each other, as shown. The brackets must be mounted
so the shade is level wheninstalled.
■Center the shade over the window opening at the
desired height and make a mark on the outside edge
of the control.
■Measure the width of the fabric then add 13∕16" to the
measurement.
■Using this measurement, mark this distance from the
mark on the control-side of the window casement.
Idle-Side
Bracket
Outside Mount
Screw Holes
Control
Side
Idle
Side
Measure width
of the fabric.
Mark Measurement:
Fabric Width + 13/16"
Control
Side
Control
Side
1
2
1

INSTALLATION
5
■Place the outside edge of the control-side bracket
on the control-side mark, then mark the location of the
screwholes.
■Place the outside edge of idle-side bracket on
the second mark, then mark the location of the
screw holes.
➤The top of the installation brackets should be at
the desired height.
■Drill the screw holes with a 3∕32" drill bit.
■Use a level to check that the mounting surface is
level. Shim the brackets, if necessary.
■Attach the installation brackets using the screws provided.
IMPORTANT: The top edges of the installation brackets must be level and aligned to
eachother.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
Proceed to “Install the Shade” on page 8.
Control-Side
Bracket
Idle-Side
Bracket

INSTALLATION
6
Mount the Installation Brackets — Inside Mount for Cassette Shades
Installation Brackets for Cassette Shades. The number of installation brackets required
varies depending on the shade width, as shown in thetable.
■Mark 4" in from each jamb for bracket location.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks and mark the screw holes.
➤The minimum depth required for mounting is 2¼". Fully
recessed mounting requires 4¼" for the cassette to be flush
with the front of the window opening.
■Drill the screw holes with a 3∕32" drill bit.
■Use a level to check that the mounting surface is level. Shim the
brackets, if necessary.
■Attach the installation brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must
be level and aligned to eachother.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
Proceed to “Install the Shade” on page 8.
Cassette
Installation
Bracket
Shade
Width
Brackets
Required
Up to 36" 2
361/8" – 72" 3
721/8" – 90" 4
901/8" – 120" 5
Installation BracketsJamb Jamb
Space EvenlySpace Evenly4" 4"
4"
Inside Mount

INSTALLATION
7
Mount the Installation Brackets — Outside Mount for Cassette Shades
Installation Brackets for Cassette Shades. The number of installation brackets required
varies depending on the shade width, as shown in thetable.
■Center the cassette over the window opening at the desired height. Use a pencil to lightly
mark each end of the cassette.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 4" in from each end of the cassette.
➤If more than two installation brackets came with your
order, space additional bracket(s) evenly between the
two end brackets and mark their location. Mount into
wood whenever possible.
■Center the brackets on your marks and mark the
screw holes.
➤A minimum 4" flat vertical surface is required to
mount the brackets.
➤The top of the installation brackets should be at the desired height. The brackets should
be level andaligned.
■Drill the screw holes with a 3∕32" drill bit.
■Use a level to check that the mounting surface is level. Shim the brackets, if necessary.
■Attach the installation brackets using the screws provided.
IMPORTANT: The front edges of the installation brackets must be level and aligned to
eachother.
WARNING: Product is heavy. Mount into wood/metal studs or into concrete with
concrete anchors. Drywall anchors are not recommended.
Cassette
Installation
Bracket
Shade
Width
Brackets
Required
Up to 36" 2
361/8" – 72" 3
721/8" – 90" 4
901/8" – 120" 5
Cassette End Marks
Window Opening
Space EvenlySpace Evenly4" 4"
4"
Outside Mount

INSTALLATION
8
Install the Shade
Standard Shade
IMPORTANT: Do not remove the paper banding used to prevent shade from unrolling
prematurely until after the shade is installed.
■Place the O-rings into the holes on the pull cord assembly.
■Install the control end of the shade onto the pegs on the
control-side bracket.
Install Idler End
■Push in the spring idler to compress.
■Slide the idler onto the bracket and slide to the
center hole. Idler will expand and will engage the
bracket to secure the shade into the bracket.
■After installing the shade, remove the paper banding
that is used to prevent the shade fromunrolling.
Holes
O-Rings
Align holes with the
pegs on the bracket.
Slide the peg
(idle end of the shade)
up into the channel.

INSTALLATION
9
■It is important to verify gap between idler flange
and idler mount is 1∕16" or less. If the gap is greater, see
“Removing the Shade (If Necessary)” on page 14.
Loosen the screws on either or both brackets and slide
the brackets closer together. Tighten the screws and
reinstall the shade.
Shade
1/16" or less
Mount
Gap
Flange

INSTALLATION
10
Cassette Shades
■Angle the cassette back and then bring
the cassette forward to catch the front lip
of the bracket.
■Push the cassette back to snap it into the
lower lip on the bracket.
Attach the Standard Hold-Down Brackets (Optional)
The standard hold-down brackets may be used with outside
mount shades only.
■With the shade fully lowered, insert the pin on the hold-down
bracket into the hole on the bottom rail endcap.
■Mark the hole locations on the mounting surface.
■Center the hold-down brackets over the mounting
hole locations and check their alignment. Attach using
twoscrews.
IMPORTANT: Disconnect the bottom rail from the hold-down brackets to raise the shade.
Bracket
Front
Lip
Cassette

INSTALLATION
11
Attach the Magnetic Hold-Down Brackets (Optional)
■Lower the shade.
■Place the magnetic hold-down bracket onto the bottom rail just
inside the end cap, oriented as shown.
■Hold the bracket while opening and closing the shade slightly
(it may be necessary to have someone assist you). Adjust the
bracket to the best overall position using the mounting options
shown below.
■Mark the screw location.
➤The screw should be placed in the middle of the channel. This will allow for adjustment.
■Drill the screw holes using a 3/32" drill bit.
■Attach the hold-down brackets to the mounting surface using
the screws provided.
■If necessary, adjust the bracket location in the channel for best
operation.
Hold-Down
Bracket
Bottom
Rail
Outside Mount
Preferred Alternate
Inside Mount
Preferred Alternate
If necessary,
adjust the
bracket in the
channel.

OPERATION
12
Operate the Shade
CAUTION: To avoid damage to the shade or personal injury, do not use excessive force or long
strokes when pulling the cord. Also, do not release the cord until it is fully retracted.
To Lower the Shade
■Hold the cord toward you and away from the
shade.
■Pull the cord using short, even strokes. Allow
the cord to retract after each stroke. Continue
until the shade is at the desired position.
IMPORTANT: Avoid pulling the cord in the
non-operable zone shown in the illustration.
To Raise the Shade
■Hold the cord close to the shade.
■Pull straight down using short, even strokes. Allow the cord to retract
after each stroke. Continue until shade is at the desired position.
Non-Operable Zone
Non-Operable Zone

OPERATION
13
Troubleshooting
Problem The shade raises or lowers unevenly.
Solution Check that the installation brackets are level and aligned. Shim the brackets, if
necessary. Shims are not provided.
Problem The shade will not raise.
Solution If the hold-down brackets have been used, make sure they have been released.
Problem The shade fabric winds unevenly on the roll.
Solution Check that the shade is level.
Completely lower the roller shade.
➤If the fabric winds unevenly and begins to telescope to one side, check
to insure that the shade is level.
➤If the shade is not level, remove it from the installation brackets and
shim or re-install the brackets, as necessary.
Problem An opaque fabric panel is wrinkled, creased or is rippling.
Solution Apply heat for 30 seconds with a hair dryer 6” away from the shade to release
the creases, wrinkles or ripples in the fabric.

CARE
14
Removing the Shade (If Necessary)
Standard Shades
■Slide #1 flat blade screwdriver into slot of idle-side
bracket, twist to unseat the pin, while pulling shade
away from the window.
■Gently pull the opposite end of the shade from the other
bracket.
Cassette Shades
■Insert the tip of a flat head screwdriver into the screwdriver
slot provided on the bracket.
■Press down to release the cassette.
■Roll the cassette forward and then down to remove.
Place flat blade
into the channel under
pin, then twist to release.
Insert a
screwdriver
to release
the cassette.

CARE
15
Cleaning Procedures
Roller Shades are made from dust-resistant materials which repel dirt and dust. The following
options are available if your shade needs cleaning.
Dusting
■Regular light dusting with a feather duster is all the cleaning needed in most circumstances.
Vacuuming
■Use a hand-held vacuum with low suction for more thorough dust removal.
Compressed Air/Hair Dryer (Cool Setting)
■Use compressed air or a hair-dryer on a cool setting, to blow dust and dirt off of shades.
Spot-Cleaning
■Prepare a solution of warm water and a mild detergent.
■Dampen a clean cloth in the solution and wring it out.
■Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■Allow the shade to dry in the completely lowered position.
CAUTION: Do not spot-clean Alustra®Woven Textures®fabrics, Aerial, Antigua, Echo, Fiji,
Fiji Dimout, and Raffiafabrics.

CHILD SAFETY
16
Child Safety
Young children can STRANGLE in cord loops. They can also wrap cords around their
necks and STRANGLE.
■Always keep cords out of the reach of children.
■Move cribs, playpens and other furniture away from cords. Children can climb
furniture to get to cords.
For more safety information call 1-888-501-8364
in the U.S. or 1-800-265-8000 in Canada.
WARNING
NOTE: The warning labels on corded window coverings contain important safety information.
These warning labels are designed to be permanent, in accordance with the industry’s safety
standards, and must not be removed.

The Hunter Douglas®Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying
experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly
satisfied, simply contact Hunter Douglas at [phone] or visit hunterdouglas.com. In support of this policy
of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
NOTE:In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the
window fashion product or components found to be defective.
COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Hunter Douglas window fashion products are
covered for defects in materials, workmanship
or failure to operate for as long as the original
retail purchaser owns the product (unless shorter
periods are provided below).
• All internal mechanisms.
• Components and brackets.
• Fabric delamination.
• Operational cords for a full 7 years from the
date of purchase.
• Repairs and/or replacements will be made with
like or similar parts or products.
• Hunter Douglas motorization components are
covered for 5 years from the date of purchase.
NOT COVERED
BY ALIFETIME LIMITEDWA RRANTY
• Any conditions caused by normal wear and tear.
• Abuse, accidents, misuse or alterations to the
product.
• Exposure to the elements (sun damage, wind,
water/moisture) and discoloration or fading
over time.
• Failure to follow our instructions with respect
to measurement, proper installation, cleaning
or maintenance.
• Shipping charges, cost of removal and reinstallation.
TO OBTAIN WARRANTY SERVICE
1. Contact your original dealer (place of purchase) for warranty assistance.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
3. Contact Hunter Douglas at [phone] for technical support, certain parts free of charge, for assistance in obtaining
warranty service or for further explanation of our warranty.
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