HunterDouglas Provenance Parts list manual

Installation •Operation •Care
Provenance®Woven Wood
Roller Shades

CONTENTS
Questions?
Call the Hunter Douglas Customer Information Center at
1-888-501-8364.
© 2014 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas.
Getting Started:
Product View ................................................................ 1
Tools and Fasteners Needed .......................................... 2
Installation:
Installation Overview ..................................................... 3
Mount the Installation Brackets — Inside Mount............. 4
Mount the Installation Brackets — Outside Mount .......... 5
Install the Shade ........................................................... 6
Attach the Universal Cord Tensioner (UCT) ..................... 7
Attach the Optional Components.................................... 7
Operation:
Operate the Shade ........................................................ 8
Troubleshooting ............................................................ 8
Care:
Removing the Shade .................................................. 10
Cleaning Procedures ................................................... 10
Child Safety:
Warning ..................................................................... 11
Cord Loop Shades....................................................... 11

GETTING STARTED
1
Product View
Cord
Tensioner
and
Bracket
Beaded
Continuous
Cord Loop
Attached
Matching
Fabric
Valance
*Valance
Return
*
Valance returns are standard on outside mount
shades and optional on inside mount shades.
Standard
Installation
Brackets
Hold-Down
Bracket
(Optional)

2
GETTING STARTED
Thank you for purchasing Hunter Douglas Provenance®Woven Wood Roller Shades. With proper
installation, operation, and care, your new shades will provide years of beauty and performance.
Please thoroughly review this instruction booklet and the enclosed packing list before beginning
the installation.
Important: Do not remove the paper banding used to prevent shade from unrolling until after
the shade is installed.
Tools and Fasteners Needed
■Flat blade and Phillips screwdrivers
■Level (laser level is recommended)
■Measuring tape and pencil
■Power drill,
3
/ 32 " drill bit, and
1
/ 4 " hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■#6 Hex Head Screws (Provided). Two 1
1
/ 2 " screws are provided per installation bracket.
■Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.
Speed Nut
and Screw
(Provided with Each
Optional Extension Bracket)
#6 x 1
1
/ 2 "
Hex Head Screw
(Provided)
#6 x 2" Hex Head Screw
Provided with Each
Spacer Block

INSTALLATION
3
Installation Overview
■Your order will include the correct number of installation brackets for your shade width, as
shown in the table below.
Mounting Types and Window Terminology
If the installation brackets are mounted correctly, the rest of the installation process follows
easily. To prepare for this important first step, review the mounting types and basic window
terminology.
■Refer to the appropriate page below based on your order:
➤Inside Mount — Page 4
➤Outside Mount — Page 5
Shade
Width
Brackets
Required
18" – 36" 2
36
1
/ 8 " – 72" 3
72
1
/ 8 " – 96" 5
Outside Mount
Shade mounts outside
window opening.
Inside Mount
Shade fits within
window opening.
Collectively, the sills and
jambs are called the
“window casement.”
Molding
Head Jamb
Sill
Jamb Jamb

INSTALLATION
4
Mount the Installation Brackets — Inside Mount
■Mark 1" in from each end of the jamb.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks, then mark each of the screw holes.
➤Minimum mounting depth for bracket attachment is 2
3
/ 8 ". Fully recessed mounting
depth is 4
5
/ 8 ".
note: Adjust bracket placement to gain clearance to avoid any obstructions, such as
window cranks or handles.
Important: The front edges of the installation brackets must be level and aligned.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the installation brackets using the screws provided.
Important: Use drywall anchors when mounting
into drywall.
Outside Mount
Inside Mount
Headrail
End Slot Center Slot(s)
on Larger Shades
End Slot
1"
Inside Mount
1"

INSTALLATION
5
Mount the Installation Brackets — Outside Mount
■Center the headrail over the window opening at the desired height. Use a pencil to lightly
mark each end of the headrail.
➤Alternatively, measure the width of the headrail and use that width to mark the headrail
end points over the window opening.
■Mark 1" in from each end of the headrail.
➤If more than two installation brackets came with your order, space additional bracket(s)
evenly between the two end brackets and mark their location. Mount into wood
whenever possible.
■Center the brackets on your marks, then mark each of the screw holes.
➤A minimum 2" flat vertical surface is required to mount the brackets.
➤The top of the installation brackets should be at the desired shade height.
Important: The brackets should be level and aligned.
CautIon: The rear of the brackets must be flush against a flat mounting surface. Do not
mount brackets oncurved molding.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the installation brackets using the screws provided.
Important: Use drywall anchors when mounting
into drywall.
Outside Mount
Inside Mount
Headrail
End Slot Center Slot(s)
on Larger Shades
End Slot
Outside Mount
1"
1"

INSTALLATION
6
Install the Shade
Important: Do not remove the paper banding used to prevent shade from unrolling until after
the shade is installed.
■Hold the shade with the bottom of the clutch facing the floor
and the beaded cord loop hanging straightdown.
■Install the clutch end of the shade onto the tab on the
clutch-side bracket.
■Swing the rotator side of
the shade into place so
the rotator pin engages
the rotator-side bracket.
■Rotate the T-hook as
shown to close.
■Remove the paper
banding from the shade.
Clutch
Bottom
of the Clutch
Rotator Pin
Engaged
To Close
the T-Hook
T-Hook Closed

INSTALLATION
7
Attach the Universal Cord Tensioner (UCT)
Before you proceed, you must first slide the cord tensioner to
the bottom of the cordloop.
■Insert a small screwdriver, punch, or awl through the
screw hole at the bottom of the cord tensioner.
■Move the screw hole down to the bottom to release the
safety mechanism.
■Slide the cord tensioner down to the bottom of the
cordloop.
■Attach the cord tensioner according to the instructions
provided with the Universal Cord Tensioner Installation Kit.
WarnIng: It is imperative that the cord tensioner be properly secured
to the wall or window frame to reduce children’s access to the cord loop.
Young children can strangle in cord loops. They can also wrap cords around
their necks and strangle.
CautIon: Shades will not operate properly unless the cord tensioner is secured.
A Universal Cord Tensioner Installation Kit has been included with your shade.
Follow the instructions in the kit to correctly secure the cord tensioner.
Attach the Optional Components
If you ordered Hold-Down Brackets...
Hold-down brackets provide stability and prevent swaying
by securing the bottom rail — for example, in French
door applications. Hold-down brackets can only be used
with outside mount shades.
■Lower the shade and place the pins from the hold-
down brackets into the bottom rail end caps.
■On the mounting surface, mark the screw holes.
■Drill the screw holes using a
3
/ 32 " drill bit.
■Attach the hold-down brackets to the mounting surface using the screws provided.
Screw
Hole
Universal
Cord
Tensioner

OPERATION
8
Operate the Shade
To Lower the Shade
■Hold the back of the cord loop and pull down.
■Pull until the shade is at the desired height.
Important: If a reverse roll shade was ordered,
the fabric will roll off the front of theshade.
To Raise the Shade
■Hold the front of the cord loop and pull down.
■Pull until the shade is at the desired height.
Troubleshooting
Problem The shade raises or lowers unevenly.
Solution Check that the installation brackets are level and aligned. Shim the brackets, if
necessary.
Problem The shade will not raise.
Solution If the hold-down brackets have been used, make sure they have been released.
Problem The universal cord tensioner has climbed to the top of the shade.
Solution Pull down on the spring to relieve tension and pull the universal cord tensioner to
the bottom of the cord loop. Properly mount the cord tensioner. See the Universal
Cord Tensioner Installation Instructions that came with your Cord TensionerKit.
Pull the
Back
Cord
to Lower
Pull the
Front Cord
to Raise