IBASE Technology SI-324-12 User manual

SI-324
Mid-Range Digital Signage Player
User’s Manual
Version 1.1
(Dec. 2018)

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SI-324 User Manual
Copyright
©2018 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval system, translated
into any language or transmitted in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.
(hereinafter referred to as “IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the products described in this
document without prior notice. Every effort has been made to ensure the information in the
document is correct; however, IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising from
misapplication or inability to use the product or the information contained herein, nor for any
infringements of rights of third parties, which may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Compliance
In a domestic environment, this product may cause radio interference in which case
users may be required to take adequate measures.
This product has been tested and found to comply with the limits for a Class B device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions, may cause harmful
interference to radio communications.
WEEE
This product must not be disposed of as normal household waste, in
accordance with the EU directive of for waste electrical and electronic
equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by
returning it to a municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS restrictions and
prohibits use of the following substances in concentrations exceeding
0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by
weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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SI-324 User Manual
Important Safety Information
Carefully read the precautions before using the device.
Environmental conditions:
Lay the device horizontally on a stable and solid surface in case the device may
fall, causing serious damage.
Leave plenty of space around the device and do not block the openings for
ventilation. NEVER DROP OR INSERT ANY OBJECTS OF ANY KIND INTO THE
VENTIILATION OPENINGS.
Use this product in environments with ambient temperatures between 0˚C and
45˚C.
DO NOT LEAVE THIS DEVICE IN AN ENVIRONMENT WHERE THE STORAGE
TEMPERATURE MAY IS BELOW -20°C OR ABOVE 80°C. This could damage
the device. The device must be used in a controlled environment.
Care for your IBASE products:
Before cleaning the device, turn it off and unplug all cables such as power in case
a small amount of electrical current may still flow.
Use neutral cleaning agents or diluted alcohol to clean the device chassis with a
cloth. Then wipe the chassis with a dry cloth.
Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots
from being clogged.
WARNING
Attention during use:
Do not use this product near water.
Do not spill water or any other liquids on your device.
Do not place heavy objects on the top of the device.
Operate this device from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your distributor or local power
company.
Do not walk on the power cord or allow anything to rest on it.
If you use an extension cord, make sure that the total ampere rating of the
product plugged into the extension cord does not exceed its limits.
Avoid Disassembly
Do not disassemble, repair or make any modification to the device. Doing so could
generate hazards and cause damage to the device, even bodily injury or property
damage, and will void any warranty.

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CAUTION
There is danger of explosion if internal lithium-ion battery is replaced by an incorrect
type. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Warranty Policy
IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine the
approximate shipping date.
3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are not
manufactured by IBASE, such as CPU, CPU cooler, memory, storage devices,
power adapter, panel and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
Product model name
Product serial number
Detailed description of the problem
The error messages in text or in screenshots if there is any
The arrangement of the peripherals
Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and
contact your distributor or sales representative.

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SI-324 User Manual
Table of Contents
Compliance..................................................................................................... iii
Important Safety Information........................................................................ iv
WARNING ....................................................................................................... iv
CAUTION ......................................................................................................... v
Warranty Policy............................................................................................... v
Technical Support & Services ....................................................................... v
Chapter 1 General Information................................................................. 1
1.1 Introduction..............................................................................................2
1.2 Features...................................................................................................3
1.3 Packing List .............................................................................................3
1.4 Optional Accessories ...............................................................................3
1.5 Specifications...........................................................................................4
1.6 Overview..................................................................................................6
1.7 Dimensions..............................................................................................7
Chapter 2 Hardware Installation & Motherboard Information ............... 8
2.1 Installation / Replacement........................................................................9
2.1.1 Memory ...................................................................................10
2.1.2 Mini-PCIe & M.2 Cards............................................................11
2.1.3 WiFi / 3G / 4G Antenna Installation..........................................11
2.1.4 Mounting Installation................................................................12
2.2 Pin Assignment for DC Power Input Connector......................................13
2.3 Pin Assignment for COM1 RS-232 Port .................................................13
2.4 Setting the Jumpers...............................................................................14
2.5 Jumper & Connector Locations on Motherboard....................................15
2.6 Jumpers & Connectors Quick Reference ...............................................16
2.6.1 COM1 RS-232 Power (JP2)..................................................17
2.6.2 Clearing CMOS Data (J2) .....................................................17
2.6.3 System Fan Power Connector (J8) .......................................18
2.6.4 CPU Fan Power Connector (J9)............................................18

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Chapter 3 Driver Installation .................................................................. 19
3.1 Introduction............................................................................................20
3.2 AMD Radeon™ Graphics Driver Installation...........................................20
3.3 HD Audio Driver Installation...................................................................21
3.4 LAN Driver Installation ...........................................................................22
Chapter 4 BIOS Setup............................................................................. 23
4.1 Introduction............................................................................................24
4.2 BIOS Setup............................................................................................24
4.3 Main Settings.........................................................................................25
4.4 Advanced Settings.................................................................................25
4.4.1 ACPI Settings..........................................................................26
4.4.2 IDE Configuration....................................................................26
4.4.3 iSmart Controller......................................................................27
4.4.4 F81846 Super IO Configuration...............................................28
4.4.5 Hardware Monitor....................................................................29
4.4.6 CPU Configuration...................................................................30
4.4.7 AMI Graphic Output Protocol Policy.........................................30
4.4.8 Network Stack Configuration ...................................................31
4.4.9 CSM Configuration..................................................................31
4.4.10 USB Configuration...................................................................32
4.5 Chipset Settings.....................................................................................33
4.6 Security Settings....................................................................................35
4.7 Boot Settings..........................................................................................37
4.8 Save & Exit Settings...............................................................................38
Appendix ....................................................................................................... 39
A. SDR and HDR Resolution Support.........................................................40
A.1 Maximum SDR Resolution (Clone/Extended mode) ................40
A.2 Maximum HDR Resolution (Clone/Extended mode) ................40
B. AMD Eyefinity Multiple Displays Configuration.......................................41
B.1 Setting Up AMD Eyefinity Using Quick Setup ..........................41
B.2 Customizing AMD Eyefinity Using Try Advanced Setup...........45
C. I/O Port Address Map.............................................................................51
D. Interrupt Request Lines (IRQ)................................................................53
E. Watchdog Timer Configuration...............................................................55

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Chapter 1
General Information
The information provided in this chapter includes:
Features
Packing List
Accessories
Specifications
Overview
Dimensions

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SI-324 User Manual
1.1 Introduction
The SI-324 is a 4K digital signage player powered by the new AMD Ryzen™
Embedded V1000 processors that provide outstanding CPU performance and
noticeable increase in GPU performance than previous solutions. With the new
integrated AMD Radeon™ Vega graphics with up to 11 compute units, SI-324
delivers four independent HDMI 2.0 displays with up to 4K at 60Hz resolution
in each display and supports up to 2x 4K at 60Hz or 4x FHD at60 Hz crisp
content video playback.
The SI-324 integrates the IBASE iControl intelligent energy-saving green
technology and the Observer remote monitoring technology to enable energy
savings, automatic power-on/off scheduling, remote monitoring, automatic
power recovery, low temperature boot protection, and smart operating system
restoration. It comes built in with hardware EDID (Extended Display
Identification Data) analog function remotely controlled by an IBASE utility to
prevent problems caused by connecting a display, disconnection of display
cables or unrecognized displays. These problems are manifested in the form
of black screen, wrong screen resolution and color distortion.
The SI-324 has flexible video wall configurations that are suitable a broad
range of applications including restaurant menu boards and electronic displays
in banks, airports and shopping malls to convey dynamic information and
promotions to targeted audience. Housed in an elegant black and white case
with smooth edges, it has a segregated ventilation to keep dust away from
system components and thus improve system reliability. Supporting up to
32GB of fast dual-channel DDR4 memory, SI-324 offers advanced expansion
and interfaces including one Mini PCI-E, one M.2 E-Key, one SIM card slot,
two USB 3.0, one USB 2.0, two GbE RJ45 LAN and HD audio.

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1.2 Features
Segregated flow ventilation design
iControl intelligent energy-saving & Observer remote monitoring
technologies
AMD Ryzen™ Embedded V1000 series
Vega GPU with up to 11 Compute Units
4 x HDMI 2.0 with independent audio output support
Built-in hardware EDID emulation function with the software setting mode
2 x DDR4 2400 SO-DIMM, dual channel, expandable to 32 GB
1 x Mini PCIe slot for WiFi, Bluetooth, 4G LTE or capture card options
1 x M.2 E2230 slot for WiFi, Bluetooth, 4G LTE options
1 x M.2 M2280 for storage
1.3 Packing List
Your product package should include the items listed below. If any of the items
below is missing, contact the distributor or the dealer from whom you
purchased the product.
SI-324 Digital Signage Player
Power Adapter
Power Cord
1.4 Optional Accessories
IBASE provide optional accessories as follows. Please contact us or your
dealer if you need any.
VESA Mounting Bracket

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SI-324 User Manual
1.5 Specifications
Product
SI-324
System
Mainboard
MBD324
Operating
System
Windows 10 IoT Enterprise 64-bit
Linux Ubuntu 64-bit
CPU
AMD Ryzen™ Embedded V1807B, 3.35GHz / 3.8 GHz
Chipset
AMD Integrated SoC
Memory
2 x DDR4 2400 SO-DIMM, dual channel, expandable to 32 GB
Graphics
AMD next-gen. Vega GPU integrated
LAN
Controller
2 x Realtek RTL8111H GbE LAN controllers
Super I/O
Fintek F81846AD
Storage
1 x M.2 M2280 slot
Power
Requirement
DC-In 12V
Power Supply
150W power adapter
Watchdog
Watchdog Timer 256 segments, 0, 1, 2…255 sec/min
iControl
Yes
Chassis
Aluminum and SGCC, black & white
Mounting
Slim design with wall mount holes
Dimensions
(W x H x D)
269 x 31.5 x 193 mm (10.59” x 1.24” x 7.59”)
Net Weight
2.1 kg (4.63 lb)
Certificate
CE, FCC class B, cULus, CCC
I/O Ports
Power Jack
1 x DC-In power jack
Display
Interface
4 x HDMI 2.0 with hardware EDID emulation
LAN
1 x RJ45 GbE LAN
Serial
1 x COM RS-232 port (RJ50 connector)
USB
2 x USB 3.0
1 x USB 2.0
Audio Jack
1 x Line-Out

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SI-324 User Manual
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Expansion
1 x M.2 E2230 for WiFi / BT / 4G LTE options
1 x Mini-PCIe (full-size) for WiFi / BT / 4G LTE / capture card
options
1 x SIM card slot
Environment
Temperature
Operating: 0 ~ 45 °C (32 ~ 113 °F)
Storage: -20 ~ 80 °C (-4 ~ 176 °F)
Relative
Humidity
10 ~ 90% at 45 °C (non-condensing)
Vibration
Protection
M.2 card: random operation 5grms, 5~500 Hz
All specifications are subject to change without prior notice.
Note: The product performance relies on the system functioning as a whole. The level
of CPU/APU/GPU processor, the interaction among the processor and the
memory and storage bandwidth, or the functionality of the digital signage
application software may affect the product performance.

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SI-324 User Manual
1.6 Overview
Front View
No.
Name
No.
Name
1
DC Power Input
7
Clearing EDID Button*
2
Power Button
8
HDMI Ports
3
LED Indicators for
Power & HDD
9
GbE LAN Ports
4
COM1 RS-232 Port
(RJ50 connector)
10
Audio Line-Out Jack
5
USB 3.0 Port
11
Wall Mounting Chassis
6
USB 2.0 Port
*Be sure to press the EDID Button to acquire or change the EDID data when
the connected display/monitor cannot be recognized, or the displayed image
does not fit the screen.
Oblique View

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1.7 Dimensions
Unit: mm

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Chapter 2
Hardware Installation &
Motherboard Information
The information provided in this chapter includes:
Installation of memory, M.2 and mini PCIe cards
Information and locations of connectors

Hardware Configuration
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2.1 Installation / Replacement
You need to remove the device bottom chassis firstly before installations.
Remove 4 screws as indicated below and pull out the device bottom chassis to
install or replace the 1st memory module, mini-PCIe card, M.2 M2280 & E2230
cards, and SIM card.
If you need to install or replace the 2nd memory module, move the jumper caps,
or replace the lithium battery, you also need to perform the following steps.
1. Remove the following 3 screws to remove the M.2 heatsink.

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SI-324 User Manual
2. Remove 3 brass standoffs indicated by red circles and 3 screws indicated
by blue circles to free up the motherbard.
2.1.1 Memory
To install the modules, locate the memory slot on the motherboard and
perform the following steps:
1. Press the ejector tab of the memory slot down and outwards with your
fingertips.
2. Hold the memory module and align the key of the module with that on the
memory slot.
3. Gently push the module in an upright position unitl the ejector tabs of the
memory slot close to hold the module in place when the module touches
the bottom of the slot.
To remove the module, press the ejector tabs outwards with your fintertips to
eject the module.

Hardware Configuration
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2.1.2 Mini-PCIe & M.2 Cards
1. Locate the mini-PCIe or M.2 slot inside the device.
2. Align the key of the mini-PCIe card to the mini-PCIe interface, and insert
the card slantwise. (Insert the M.2 card in the same way.)
3. Push the mini-PCIe card down and fix it with the an M2 screw. (Fix the M.2
network card with an M3 screw.)
Mini PCIe:
M.2:
2.1.3 WiFi / 3G / 4G Antenna Installation
Thread the WiFi / 3G / 4G antenna extension cable through an antenna hole of
the front I/O cover and fasten the antenna as shown below. Then apply
adhesive to the edge of the hex nut behind the front I/O cover to prevent the
extension cable from falling if the cable becomes loose.
1. Thread and fasten the hex nut and the
washer. Then install the antenna.
2. Apply adhesive around here.
Info: The diameter of the nut is around 6.35 mm (0.25”-36UNC).

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SI-324 User Manual
2.1.4 Mounting Installation
Requirements
Before mounting the system, ensure that you have enough room for the power
adaptor and signal cable routing, and have good ventilation for the power
adaptor. The method of mounting must be able to support weight of the SI-324
plus the weight of the suspending cables attached to the system. Use the
following methods for mounting your system:
Wall Mounting Installation
Prepare at least 4 screws (M3) to install the device on the wall as shown.