IBASE Technology SI-324-N User manual

SI-324-N
Mid-Range Digital Signage Player
User’s Manual
Version 1.0
(April 2020)

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SI-324-N User Manual
Copyright
©2020 IBASE Technology, Inc. All rights reserved.
No part of this publication may be reproduced, copied, stored in a retrieval system, translated
into any language or transmitted in any form or by any means, electronic, mechanical,
photocopying, or otherwise, without the prior written consent of IBASE Technology, Inc.
(hereinafter referred to as “IBASE”).
Disclaimer
IBASE reserves the right to make changes and improvements to the products described in
this document without prior notice. Every effort has been made to ensure the information in
the document is correct; however, IBASE does not guarantee this document is error-free.
IBASE assumes no liability for incidental or consequential damages arising from
misapplication or inability to use the product or the information contained herein, nor for any
infringements of rights of third parties, which may result from its use.
Trademarks
All the trademarks, registrations and brands mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.

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Compliance
In a domestic environment, this product may cause radio interference in which case
users may be required to take adequate measures.
This product has been tested and found to comply with the limits for a Class B
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with manufacturer’s instructions, may cause
harmful interference to radio communications.
WEEE
This product must not be disposed of as normal household waste, in
accordance with the EU directive of for waste electrical and electronic
equipment (WEEE - 2012/19/EU). Instead, it should be disposed of by
returning it to a municipal recycling collection point. Check local
regulations for disposal of electronic products.
Green IBASE
This product is compliant with the current RoHS restrictions and
prohibits use of the following substances in concentrations exceeding
0.1% by weight (1000 ppm) except for cadmium, limited to 0.01% by
weight (100 ppm).
•Lead (Pb)
•Mercury (Hg)
•Cadmium (Cd)
•Hexavalent chromium (Cr6+)
•Polybrominated biphenyls (PBB)
•Polybrominated diphenyl ether (PBDE)

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SI-324-N User Manual
Important Safety Information
Carefully read the precautions before using the device.
Environmental conditions:
Lay the device horizontally on a stable and solid surface in case the device may
fall, causing serious damage.
Leave plenty of space around the device and do not block the openings for
ventilation. NEVER DROP OR INSERT ANY OBJECTS OF ANY KIND INTO
THE VENTIILATION OPENINGS.
Use this product in environments with ambient temperatures between 0˚C and
45˚C.
DO NOT LEAVE THIS DEVICE IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY IS BELOW -20°C OR ABOVE 80°C. This
could damage the device. The device must be used in a controlled environment.
Care for your IBASE products:
Before cleaning the device, turn it off and unplug all cables such as power in case
a small amount of electrical current may still flow.
Use neutral cleaning agents or diluted alcohol to clean the device chassis with a
cloth. Then wipe the chassis with a dry cloth.
Vacuum the dust with a computer vacuum cleaner to prevent the air vent or slots
from being clogged.
WARNING
Attention during use:
Do not spill water or any other liquids on your device.
Do not place heavy objects on the top of the device.
Operate this device from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your distributor or local
power company.
Do not walk on the power cord or allow anything to rest on it.
If you use an extension cord, make sure that the total ampere rating of the
product plugged into the extension cord does not exceed its limits.
Avoid Disassembly
Do not disassemble, repair or make any modification to the device. Doing so could
generate hazards and cause damage to the device, even bodily injury or property
damage, and will void any warranty.

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CAUTION
There is danger of explosion if internal lithium-ion battery is replaced by an incorrect
type. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Warranty Policy
IBASE standard products:
24-month (2-year) warranty from the date of shipment. If the date of shipment
cannot be ascertained, the product serial numbers can be used to determine
the approximate shipping date.
3rd-party parts:
12-month (1-year) warranty from delivery for the 3rd-party parts that are not
manufactured by IBASE, such as CPU, CPU cooler, memory, storage devices,
power adapter, panel and touchscreen.
＊PRODUCTS, HOWEVER, THAT FAIL DUE TO MISUSE, ACCIDENT,
IMPROPER INSTALLATION OR UNAUTHORIZED REPAIR SHALL BE
TREATED AS OUT OF WARRANTY AND CUSTOMERS SHALL BE BILLED
FOR REPAIR AND SHIPPING CHARGES.
Technical Support & Services
1. Visit the IBASE website at www.ibase.com.tw to find the latest information about
the product.
2. If you need any further assistance from your distributor or sales representative,
prepare the following information of your product and elaborate upon the
problem.
Product model name
Product serial number
Detailed description of the problem
The error messages in text or in screenshots if there is any
The arrangement of the peripherals
Software in use (such as OS and application software, including the version
numbers)
3. If repair service is required, you can download the RMA form at
http://www.ibase.com.tw/english/Supports/RMAService/. Fill out the form and
contact your distributor or sales representative.

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SI-324-N User Manual
Table of Contents
Compliance....................................................................................................iii
Important Safety Information.......................................................................iv
WARNING ......................................................................................................iv
CAUTION ........................................................................................................v
Warranty Policy..............................................................................................v
Technical Support & Services ......................................................................v
Chapter 1 General Information................................................................1
1.1 Introduction.............................................................................................2
1.2 Features..................................................................................................4
1.3 Packing List ............................................................................................4
1.4 Optional Accessories ..............................................................................4
1.5 Specifications..........................................................................................5
1.6 Product View .........................................................................................7
1.7 Dimensions.............................................................................................8
Chapter 2 Hardware Installation & Motherboard Information ..............9
2.1 Installation / Replacement.....................................................................10
2.1.1 Memory ..................................................................................12
2.1.2 Mini-PCIe & M.2 Cards...........................................................13
2.1.3 WiFi / 3G / 4G Antenna Installation.........................................13
2.2 Pin Assignment for DC Power Input Connector.....................................14
2.3 Pin Assignment for COM1 RS-232 Port ................................................14
2.4 Setting the Jumpers..............................................................................15
2.5 Jumper & Connector Locations on Motherboard...................................16
2.6 Jumpers & Connectors Quick Reference ..............................................17
2.6.1 COM1 RS-232 Power (JP2).................................................18
2.6.2 Clearing CMOS Data (J2) ....................................................18
2.6.3 System Fan Power Connector (J8) ......................................19
2.6.4 CPU Fan Power Connector (J9)...........................................19

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Chapter 3 Driver Installation .................................................................20
3.1 Introduction...........................................................................................21
3.2 AMD Radeon™ Graphics Driver Installation..........................................21
3.3 HD Audio Driver Installation..................................................................22
3.4 LAN Driver Installation ..........................................................................23
Chapter 4 BIOS Setup............................................................................24
4.1 Introduction...........................................................................................25
4.2 BIOS Setup...........................................................................................25
4.3 Main Settings........................................................................................26
4.4 Advanced Settings................................................................................26
4.5 Chipset Settings....................................................................................34
4.6 Security Settings...................................................................................36
4.7 Boot Settings.........................................................................................38
4.8 Save & Exit Settings..............................................................................39
Appendix ......................................................................................................40
A. SDR and HDR Resolution Support........................................................41
A.1 Maximum SDR Resolution (Clone/Extended mode) ...............41
A.2 Maximum HDR Resolution (Clone/Extended mode) ...............41
B. AMD Eyefinity Multiple Displays Configuration......................................42
B.1 Setting Up AMD Eyefinity Using Quick Setup .........................42
B.2 Customizing AMD Eyefinity Using Try Advanced Setup..........46
C. I/O Port Address Map............................................................................52
D. Interrupt Request Lines (IRQ)...............................................................54
E. Watchdog Timer Configuration..............................................................56

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Chapter 1
General Information
The information provided in this chapter includes:
Features
Packing List
Accessories
Specifications
Product View
Dimensions

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SI-324-N User Manual
1.1 Introduction
The SI-324-N is a Four-HDMI digital signage player based on the AMD
Ryzen™ Embedded V1000 SoC with AMD Radeon™ Vega 3 Graphics that
enables unparalleled graphics performance and optimal power efficiency. The
compact and fanless player is designed with hardware acceleration to support
4K @60Hz resolution for each independent display and suitable for space-
constraint deployment in airports, shopping malls, restaurants and other
commercial establishments.
The unit is the latest IBASE digital signage system built with AMD Ryzen™
Embedded V1000 family that brings together the powerful performance of the
pioneering "Zen" CPU and "Vega" GPU architectures. AMD’s Eyefinity
technology helps eliminate the complexity of programming multi-screen
signage for users to enable them to project different display configurations
according to their needs.
The SI-324-N features energy-saving and remote monitoring technologies
with IBASE iControl for power-on/off scheduling, automatic power recovery
and low temperature boot protection, as well as hardware EDID (Extended
Display Identification Data) that prevents display problems caused by
disconnection of cables, unrecognized displays or power interruption.
Furthermore, the new built-in display monitoring function helps monitor display
status from the field sites continuously. It comes with 8GB of DDR4 system
memory, two Gigabit Ethernet, and expansion interface such as Mini PCIe,
M.2 E-Key for wireless functions, and M.2 M-Key for storage. The SI-324-N
works with both Windows 10 IoT Enterprise and Linux Ubuntu operating
systems.

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SI-324-N User Manual
1.2 Features
Segregated flow ventilation design
iControl intelligent energy-saving & Observer remote monitoring
technologies
AMD Ryzen™ Embedded V1000 series
Vega GPU with up to 11 Compute Units
4 x HDMI 2.0 with independent audio output support
Built-in hardware EDID emulation function with the software setting mode
2 x DDR4 2400 SO-DIMM, dual channel, expandable to 32 GB
1 x Mini PCIe slot for WiFi, Bluetooth, 4G LTE or capture card options
1 x M.2 E2230 slot for WiFi, Bluetooth, 4G LTE options
1 x M.2 M2280 for storage
1.3 Packing List
Your product package should include the items listed below. If any of the
items below is missing, contact the distributor or the dealer from whom you
purchased the product.
SI-324-N Digital Signage Player
Power Adaptor
Power Cord
1.4 Optional Accessories
IBASE provide optional accessories as follows. Please contact us or your
dealer if you need any.
VESA Mounting Bracket
HDMI Capture Card

General Information
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1.5 Specifications
Product
SI-324-N
System
Mainboard
MBD324
Operating
System
Windows 10 IoT Enterprise 64-bit
Linux Ubuntu 64-bit
CPU
AMD Ryzen™ Embedded V1605B 2.0GHz/3.6GHz
Chipset
AMD Integrated SoC
Memory
2 x DDR4 2400 SO-DIMM, dual channel, expandable to 32 GB
Graphics
AMD next-gen. Vega GPU integrated
LAN
Controller
2 x Realtek RTL8111H GbE LAN controllers
Super I/O
Fintek F81846AD
Storage
1 x M.2 M2280 slot
Power
Requirement
DC-In 12V
Power Supply
84W power adapter
Watchdog
Watchdog Timer 256 segments, 0, 1, 2…255 sec/min
iControl
Yes
Chassis
Aluminum and SGCC, black & white
Mounting
Slim design with wall mount holes
Dimensions
(W x H x D)
215.8 x 164 x 45 mm (8.49” x 6.45” x 1.77”)
Net Weight
1.5kg (3.31 lb)
Certificate
CE, FCC class B, cULus, CCC
I/O Ports
Power Jack
1 x DC-In power jack
Display
Interface
4 x HDMI 2.0 with hardware EDID emulation
LAN
1 x RJ45 GbE LAN
Serial
1 x COM RS-232 port (RJ50 connector)
USB
2 x USB 3.0
1 x USB 2.0
Audio Jack
1 x Line-Out

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SI-324-N User Manual
Expansion
1 x M.2 E2230 for WiFi / BT / 4G LTE options
1 x Mini-PCIe (full-size) for WiFi / BT / 4G LTE / capture card
options
1 x SIM card slot
Environment
Temperature
Operating: 0 ~ 45 °C (32 ~ 113 °F)
Storage: -20 ~ 80 °C (-4 ~ 176 °F)
Relative
Humidity
10 ~ 90% at 45 °C (non-condensing)
Vibration
Protection
Random operation 5grms, 5~500 Hz
All specifications are subject to change without prior notice.
Note: The product performance relies on the system functioning as a whole. The
level of CPU/APU/GPU processor, the interaction among the processor and
the memory and storage bandwidth, or the functionality of the digital signage
application software may affect the product performance.

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1.6 Product View
Front View
No.
Name
No.
Name
1
DC Power Input
6
HDMI Ports
2
Power Button
7
GbE LAN Ports
3
COM1 RS-232 Port
(RJ50 connector)
8
Audio Line-Out Jack
4
USB 3.0 Ports
9
Wall Mount Brackets
5
USB 2.0 Port
*Be sure to press the EDID Button (between the USB and HDMI connectors)
to acquire or change the EDID data when the connected display/monitor
cannot be recognized, or the displayed image does not fit the screen.
Oblique View
Warning: The heatsink temperature becomes high during operation. Be
careful not to touch the unit during operation to avoid injury.

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1.7 Dimensions
Unit: mm

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Chapter 2
Hardware Installation &
Motherboard Information
The information provided in this chapter includes:
Installation of memory, M.2 and capture card
Information and locations of connectors

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SI-324-N User Manual
2.1 Installation / Replacement
You need to remove the device bottom chassis before any installations.
Remove the 6 screws as indicated below to remove the bottom chassis cover
in order to install or replace the 1st memory module, M.2 M2280 & E2230
cards and HDMI capture card.
If you need to remove the motherboard, install or replace the 2nd memory
module, move the jumper caps, or replace the lithium battery, you need to
remove the 8 screws indicated below.

Hardware Configuration
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2
Below is a picture showing the device after removing the 8 screws just
indicated.
- One memory slot can be seen at the right side.
- The M.2 M2280 (J13) & E2230 (J12) card sockets are on the left side.
- To remove the motherboard or to install/replace the 2nd memory, the 10
screws indicated below need to be removed,
Indicated below is the optional HDMI capture card with its connector.

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2.1.1 Memory
To install the modules, locate the memory slot on the motherboard and
perform the following steps:
1. Press the ejector tab of the memory slot down and outwards with your
fingertips.
1. Hold the memory module and align the key of the module with that on the
memory slot.
2. Gently push the module in an upright position unitl the ejector tabs of the
memory slot close to hold the module in place when the module touches
the bottom of the slot.
To remove the module, press the ejector tabs outwards with your fintertips to
eject the module.