VeriFone VX510LE User manual

PARTIAL AUTHORIZATION GUIDE
For the Verifone VX510LE Terminal
www.hostmerchantservices.com
250 Corporate Blvd. Suite L
Newark, DE 19702
phone
fax
877.517.4678
888.535.7463
A comprehensive walkthrough
for merchants on how to utilize
Partial Authorization on the
Verifone VX510LE terminal.

Host Merchant Services would
like to guide you through a
partial authorization
transaction on your
Hypercom VX510LE terminal.
Note: Partial Authorization
message will only appear
during a Sale when the card
swiped does not have enough
funds available to
complete the entire sale and
the Issuer approves a partial
payment.
Step 1: Press [Enter] to
confirm. Your screen will
display:
Amount Due $X.XX
PARTIAL APPROVAL
Step 2: Advise customer of
amount due and ask for
another form of payment.
Step 3: The receipt prints out.
It will look like the following
sample:
Note: Reverse transaction if
customer decides they do not
want partial payment
authorized on the card that
was being used.

The reversal process explained
if you wish to cancel a partial
authorization in Open Batch on
a VX510LE, using the retrieve
by invoice number option:
Step 1: Press [Scroll] three
times.
Step 2: Press [F2] for Reversal.
Your screen will display the
word “Reversal.”
Step 3: Your screen will then
display Reversal retrieve by:
And you will be given the
option of retrieving the rever-
sal by either the Invoice # or
the Amount.
Press Retrieve by Invoice #
Step 4: Your screen will then
prompt you to input the
Invoice number. Do so.
Step 5: Your screen will give
you the options:
Yes
No
Next
Press Yes if information you
inputed was correct.
Receipt prints out.
Note: Reversals are not
allowed on PIN-BASED DEBIT.
Refund those as cash.

250 Corporate Blvd. Suite L
Newark, DE 19702
phone
fax
877.517.4678
888.535.7463
The reversal process explained
if you wish to cancel a partial
authorization in Open Batch on
a VX510LE, using the retrieve
by amount option:
Step 1: Press [Scroll] three
times.
Step 2: Press [F2] for Reversal.
Your screen will display the
word “Reversal.”
Step 3: Your screen will then
display Reversal retrieve by:
And you will be given the
option of retrieving the rever-
sal by either the Invoice # or
the Amount $.
Press Retrieve by Amount $
Step 4: Your screen will then
prompt you to input the
Amount in $X.XX. Do so.
Step 5: Your screen will give
you the options:
Yes
No
Next
Press Yes if information you
inputed was correct.
Receipt prints out.
Note: Reversals are not
allowed on PIN-BASED DEBIT.
Refund those as cash.