Image Access WideTEK 36 DS User manual

Manual
This device is compliant.

File:
WT36DS_OperationManual_B2.docx

Manual Page 3
2010 – 2014 by Image Access GmbH, Wuppertal, Germany.
Printed in Germany. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of
Ima
ge Access is prohibited.
Scan2Net
®, WideTEK®and Bookeye®are registered trademarks of Image Access.
All other trademarks are the property of their respective owners.
Image Access reserves the right to change the described products, the specifications or
documents at any time without prior notice.
For the most recent version, always check o
ur web site www.imageaccess.de
or
www.imageaccess.us or the customer service portal at portal.imageaccess.de

Page 4 Manual
Introduction
Dear Customer,
We congratulate you on the acquisition of this innovative product from Image Access.
We at Image Access are proud of the work we do; it is the result of our extremely high
standards of production and stringent quality control.
With the WideTEK 36 DS, Image Access offers an efficient scanner which covers a wide
scope of applications due to its versatility. Its integrated web based user interface makes
all functions available in structured menus.
This operation manual is designed to lead you through all situations which will arise when
using the WideTEK 36 DS.
For this reason, we ask you to read the manual attentively before starting to work with the
WideTEK 36 DS. By doing so, you will avoid operation errors and you can control all
functions from the beginning.
In addition please consider the following points:
•Damages to your unit may have occurred during shipping. Please check for
damages immediately after delivery of the unit. Inform your supplier if damage has
occurred.
•Read and ensure that you understand the safety notes. They were developed for
your protection and safety as well as to protect the unit.
•Regular maintenance conserves the high quality and safety of the WideTEK 36 DS
during the entire service life.
If you have any further questions, please feel free to contact your local dealer or
Image Access, Inc. directly. Our staff will be happy to help you.
For your daily work with the WideTEK 36 DS scanner, we wish you success and complete
satisfaction.
Regards
Your Image Access Team

Manual Page 5
About this Manual
Operation Manual
The Operation Manual gives all information about the normal operation and behavior of
the device. It is written for people who only operate the device and do not perform setup
and adjustment procedures. All device elements and software functions are described in
detail, although some of them might never be used. This manual does not cover any
application software. Refer to the appropriate application software manual to learn about
the application software.
Setup and Assembly Manual
The Setup and Assembly Manual is written for technical staff with some basic
mechanical as well as software skills. Many resellers will offer on-site installation;
therefore, large parts or all of the setup and assembly manual might not be of interest to
the reader. The access level at which the setup and adjustment processes are performed
is called “Power user”. This “Power user” level is password protected from access by the
normal operator.
All available manuals for this device can be downloaded from our customer service portal
at http://portal.imageaccess.de. Be sure to always check for the latest versions of these
manuals.
This manual is divided into the sections A to E.
Section A describes the hardware of the device and gives an overview of all
components and connectors of the scanner. Remember that this device is a
precise optical instrument and should be handled accordingly.
Note: For the WideTEK 36 DS an appropriate floor stand is available. It is
recommended to always use the WideTEK 36 DS in combination with the
floor stand.
Section B describes the functions of the touchscreen and how to operate the scanner
with the touchscreen.
Section C describes the functions of the integrated Scan2Net interface.
Section D describes test and troubleshooting procedures.
Section E contains all technical data of the scanner and the manufacturer
declarations concerning safety and electromagnetic compatibility (EMC).

Page 6 Manual
Version History
Version
Published in
Content/Changes/Supplements
February 2010
Preliminary release version.
A
September 2010
First release.
A2
March 2011
Dimension of transport box updated.
B
April 2012
Output Option Web added. Following chapters renumbered.
B1
February 2013
Update Copyright note
B2
August 2013
New logo introduced

Manual Page 7
Table of Content
Introduction--------------------------------------------------------------------------4
About this Manual -----------------------------------------------------------------5
Version History ---------------------------------------------------------------------6
AHardware ----------------------------------------------------------------------- 14
A.1 Safety Notes ......................................................................................................14
A.1.1 Marking of Safety Notes 14
A.2 Certification........................................................................................................14
A.3 General Notice...................................................................................................14
A.4 Safety Precautions.............................................................................................15
A.5 Device Location..................................................................................................16
A.6 Maintenance ......................................................................................................17
A.6.1 Touchscreen 17
A.6.2 Surfaces 17
A.6.3 Glass plate 17
A.7 Repair................................................................................................................17
A.8 Content on Delivery............................................................................................18
A.9 Connecting to the Power Source........................................................................19
A.9.1 Connectors on the Scanner 20
A.10 Powering up the WideTEK 36 DS ......................................................................21
A.10.1 Starting the WideTEK 36 DS from Stand-By Mode 21
A.10.2 Turning-off the WideTEK 36 DS 22
A.10.3 The Help Function 22
BTouch Panel Operation---------------------------------------------------- 23
B.1 WideTEK 36 DS Touch Panel............................................................................23
B.1.1 Navigating through the Screens 23
B.2 How to Enter or Change Values.........................................................................24

Page 8 Manual
Table of Content, part 2
B.3 Self Test Mode ..................................................................................................25
B.3.1 IP Address 26
B.3.2 White Balance 28
B.3.3 Lamp On / Off 28
B.3.4 Exit Selftest 28
B.3.5 Touch Adjust 29
B.3.6 Touch Test 29
B.3.7 Stitch Test 30
B.3.8 EMV Test 30
B.3.9 Sensor Test 31
B.3.10 Shutdown Scanner 31
B.4 Start Menu Screen.............................................................................................32
B.4.1 Output Control Screen 33
B.4.1.1 Output Control 1 33
B.4.1.2 Output Control 2 37
B.4.2 Image Control Screen 38
B.4.2.1 Image Control 1 38
B.4.2.2 Image Control 2 40
B.4.2.3 Image Control 3 42
B.4.3 Format Control Screen 43
B.4.3.1 Format Control 1 43
B.4.3.2 Format Control 2 44
B.4.3.3 Format Control 3 45
B.4.4 File Control Screen 46
B.4.4.1 JPEG 46
B.4.4.2 TIFF 47
B.4.4.3 PNM 47
B.4.4.4 PDF 48
B.4.5 Transport Control Screen 49
B.4.5.1 Start button 49
B.4.5.2 Transport 50
B.4.5.3 Scan mode 50
B.4.5.4 Feeder delay 50
B.4.5.5 Doc. Output 50
B.4.6 Job 51
B.4.6.1 Creating a Job 51
B.4.6.2 Selecting a Job 53
B.4.6.3 Deleting a Job 54
B.4.7 Software Option: Scan2VGA 55

Manual Page 9
Table of Content, part 3
CSoftware ------------------------------------------------------------------------ 56
C.1 The Integrated User Interface.............................................................................56
C.2 The Main Screen................................................................................................57
C.2.1 The Options Screen 59
C.2.2 The Properties Screen 61
C.2.3 The Camera Screen 66
C.2.3.1 Threshold Dynamic / Threshold Fixed 68
C.2.3.2 Despeckle 68
C.2.4 The Settings Screen 69
C.2.5 The Format Screen 71
C.3 Output Options...................................................................................................73
C.3.1 Output Option Save 74
C.3.2 Output Option Show 75
C.3.3 Output Option Multipage 76
C.3.4 Output Option Print 78
C.3.5 Output Option Copy 79
C.3.5.1 Remote Printer 79
C.3.5.2 Printing Enhancement 81
C.3.5.3 Accounting 82
C.3.5.4 Extended print parameters with iPF option installed 83
C.3.5.5 Printing Enhancements with iPF option installed 84
C.3.6 Output Option FTP Upload 85
C.3.6.1 FTP Server 85
C.3.7 Output Option Mail 87
C.3.7.1 Mail Server 87
C.3.7.2 Transaction mode interactive 89
C.3.8 Output Option Network 90
C.3.8.1 SMB Configuration 91
C.3.9 Output Option Web 92
C.3.9.1 Web Service Configuration 93
C.3.10 Output Option USB 94
C.3.10.1 USB Storage Device 95
C.3.10.2 List of suitable USB storage media 95
C.4 Information.........................................................................................................96
C.5 The Setup Screen..............................................................................................97
C.5.1 Login Screen 97
C.5.2 Access Level User 98
C.5.2.1 Device Info Screen 99
C.5.2.2 Operation Info Screen 100
C.5.2.3 User Settings Screen 101

Page 10 Manual
Table of Content, part 4
DTests and Troubleshooting ---------------------------------------------108
D.1 Troubleshooting Matrix ....................................................................................108
D.2 Error Codes.....................................................................................................109
D.3 Warnings .........................................................................................................111
D.4 Information ......................................................................................................111
ETechnical Data---------------------------------------------------------------112
E.1 Scanner Specifications ....................................................................................112
E.2 Ambient Conditions..........................................................................................113
E.3 Electrical Specifications...................................................................................113
E.4 Dimensions and Weight...................................................................................113
E.5 CE Declaration of Conformity ..........................................................................114
E.6 FCC Declaration of Conformity........................................................................115

Manual Page 11
Table of Pictures
Picture 1: Minimum distances to the scanner...................................................................16
Picture 2: Transport box opened......................................................................................18
Picture 3: Connectors at WideTEK 36 DS........................................................................20
Picture 4: Start menu screen............................................................................................21
Picture 5: Touch panel while shut down in progress ........................................................22
Picture 6: Keyboard with capital letters............................................................................24
Picture 7: Keyboard with lower case letters......................................................................24
Picture 8: Self Test 1........................................................................................................25
Picture 9: Self Test 2........................................................................................................25
Picture 10: Network setup, screen 1 ................................................................................26
Picture 11: Network setup, screen 2 ................................................................................26
Picture 12: Numeric key pad............................................................................................27
Picture 13: Confirm changes............................................................................................27
Picture 14: Insert control sheet ........................................................................................28
Picture 15: Results of White Balance...............................................................................28
Picture 16: Testing the touch screen................................................................................29
Picture 17: Stitch Test screen..........................................................................................30
Picture 18: Sensor status.................................................................................................31
Picture 19: Start menu screen..........................................................................................32
Picture 20: Document transport controls..........................................................................32
Picture 21: Output Control 1.............................................................................................33
Picture 22: Viewer Control ...............................................................................................33
Picture 23: E-mail address parameters............................................................................34
Picture 24: Ftp Server 1...................................................................................................35
Picture 25: Ftp Server 2...................................................................................................35
Picture 26: Network parameters.......................................................................................36
Picture 27: Input a Network Address................................................................................36
Picture 28: Output Control 2.............................................................................................37
Picture 29: System events and sound files.......................................................................37
Picture 30: Image Control 1 .............................................................................................38
Picture 31: Image Control 2 .............................................................................................40
Picture 32: Image Control 3 .............................................................................................42
Picture 33: Format Control 1............................................................................................43

Page 12 Manual
Table of Pictures, part 2
Picture 34: Format control 2 ............................................................................................44
Picture 35: Format Control 3 ...........................................................................................45
Picture 36: File Control....................................................................................................46
Picture 37: Transport control ...........................................................................................49
Picture 38: List of available jobs......................................................................................51
Picture 39: Keyboard of input screen...............................................................................51
Picture 40: Creating a job................................................................................................52
Picture 41: Entering the password...................................................................................52
Picture 42: Number of password elements......................................................................52
Picture 43: Selecting a job from the list............................................................................53
Picture 44: Request for password....................................................................................53
Picture 45: Confirming to delete the job...........................................................................54
Picture 46: Enter password to delete job.........................................................................54
Picture 47: Touch panel after scanning ...........................................................................55
Picture 48: Start screen...................................................................................................56
Picture 49: Main screen...................................................................................................57
Picture 50: Shutdown confirmation..................................................................................58
Picture 51: Options screen...........................................................................................59
Picture 52: Properties screen.......................................................................................61
Picture 53: 24Bit Color, File Format: PNM.......................................................................62
Picture 54: Binary, File Format: TIFF with G4 compression.............................................62
Picture 55: Format list .....................................................................................................64
Picture 56: Additional Margin/Auto Density slider ............................................................64
Picture 57: Set deskew angle..........................................................................................65
Picture 58: Document edges ...........................................................................................65
Picture 59: Camera screen...........................................................................................66
Picture 60: Exposure control slider..................................................................................67
Picture 61: Threshold method selector............................................................................68
Picture 62: Despeckle function........................................................................................68
Picture 63: Settings screen ..........................................................................................69
Picture 64: Available skins...............................................................................................70
Picture 65: Scan status window.......................................................................................70
Picture 66: Format screen............................................................................................71

Manual Page 13
Table of Pictures, part 3
Picture 67: Rectangle dragged with mouse......................................................................72
Picture 68: "Zoom in" result..............................................................................................72
Picture 69: List of available clip size formats....................................................................72
Picture 70: Output options bar .........................................................................................73
Picture 71: Output Option Save .......................................................................................74
Picture 72: Example for file name....................................................................................74
Picture 73: Output Option Show.......................................................................................75
Picture 74: Output Options in Scan Window ....................................................................75
Picture 75: Output Option Multipage................................................................................76
Picture 76: Pop-up window to select images for the “Container” ......................................77
Picture 77: Output Option Print........................................................................................78
Picture 78: Available List of Printers for Option Print........................................................78
Picture 79: Output Option Copy.......................................................................................79
Picture 80: Output Option FTP Upload.............................................................................85
Picture 81: Output Option Mail.........................................................................................87
Picture 82: Parameters for transaction mode “interactive”................................................89
Picture 83: Recipient address list opened........................................................................89
Picture 84: Output Option Network...................................................................................90
Picture 85: Output Option Web ........................................................................................92
Picture 86: Output Option USB........................................................................................94
Picture 87: USB stick inserted in USB connector.............................................................94
Picture 88: Information.....................................................................................................96
Picture 89: Login screen..................................................................................................97
Picture 90: User screen ...................................................................................................98
Picture 91: Device Info screen.........................................................................................99
Picture 92: Operation Info screen ..................................................................................100
Picture 93: Available user settings.................................................................................101
Picture 94: List of power down times..............................................................................102
Picture 95: Volume level................................................................................................103
Picture 96: Foot pedal settings.......................................................................................
104
Picture 97: Display settings............................................................................................105
Picture 98: Splitting Start Page......................................................................................106
Picture 99: Guide Plate Middle.......................................................................................107

Page 14 Manual
A Hardware
A.1 Safety Notes
Read and ensure that you understand the safety notes.
They are designed for your protection and for your safety.
Follow all safety notes to avoid damage to the device.
A.1.1 Marking of Safety Notes
All safety notes are marked with a yellow triangle warning sign.
Next to the warning sign, you’ll find a description of the danger.
Safety Note!
Example text.
A.2 Certification
The WideTEK 36 DS scanner fulfills all requirements of the following standards:
IEC 60950, International Safety Standard for Information Technology Equipment
UL 60950-1, Safety for Information Technology Equipment (US standard)
CAN/CSA C22.2 No.60950-1, Safety for Information Technology Equipment
(Standard for Canada)
EN 60950-1, Safety for Information Technology Equipment (European standard)
A.3 General Notice
This manual describes the functions of a complete equipped WideTEK 36 DS scanner. If
your device is not equipped with all features, deviations are possible.

Manual Page 15
A.4 Safety Precautions
Warning: Please read all the safety precautions before you operate the scanner. Serious
injury can occur to you or to others if you do not know how to use it safely.
To prevent fire or shock hazard, do not expose
this device to rain
or any type of moisture.
Follow all safety precautions to avoid personal injury or damage to the device.
1. Place the scanner in a clean, well-ventilated room. Do not operate the scanner in an
area with poor ventilation.
2. Openings in the scanner’s housing in the front or at the back are provided for air
circulation. Do not cover or block the openings.
3. Do not place the scanner near a heat or cold emitting source such as a space heater,
furnace, or air conditioning unit.
4. Do not place the scanner near any devices or electrical boxes emitting high voltage.
5. Always place the scanner on a stable surface.
6. Do not lean on the scanner.
7. Do not place cups containing liquids or other such objects on top of the scanner or on
the scanner table. If liquid spills into the scanner it can cause damage. If this occurs,
turn the scanner off, unplug the power cord from the wall receptacle and contact the
Image Access Technical Support.
8. Do not put any objects into any scanner housing openings unless specifically
instructed to do so by Image Access Technical Support.
9. Do not disassemble the scanner. If there is a need to disassemble the scanner,
please contact the Image Access Technical Support.
10. Do not use the scanner if it has been physically damaged. If this occurs, turn the
scanner off, unplug the power cord from the wall receptacle and contact the
Image Access Technical Support.
11. The scanner should be used only with the power cord that is supplied with the
scanner. If you are unsure, please contact the Image Access Technical Support.
12. Image Access recommends plugging the scanner into an appropriately-rated power
conditioner.
13. Always turn the power off and unplug the power cord from the wall receptacle before
cleaning the scanner.
14. When cleaning, only use Image Access-approved cleaners. Do not use any type of
solutions, abrasives, or acids such as acetone, benzene, kerosene, mineral spirits,
ammonia, or nitric acid. Do not use any cleaners that contain these chemicals.
15. Use a dry or damp lint free cloth for cleaning the scanner.
16. Do not spray any liquids directly onto the scanner. Spray cleaning fluids directly onto
the cleaning cloth and use the cloth to clean the scanner.

Page 16 Manual
A.5 Device Location
Please allow a minimum of 150 mm (6 inch) from any side walls and 300 mm (12 inch)
from a back wall. Leave one meter (3 feet) minimum distance from any door or entrance
way. Use illustration below as a guide.
Picture 1: Minimum distances to the scanner
Do not operate the scanner in an area that has poor air circulation, and/or that is non-
ventilated.
Place the WideTEK 36 DS on a flat and solid base. The load bearing capacity of the base
must correspond to the device weight.
It is recommended to place the WideTEK 36 DS always on the floor stand which comes
with the scanner. The floor stand gives the best ergonomic position when using the
scanner.
Choose a location that complies with the limits of temperature and humidity. Refer to the
technical specification.
Note: Before using the WideTEK 36 DS scanner in the new environment allow at least
one hour for temperature adaptation.
Temperature adaptation means:
A fast change from cold to warm environmental conditions can build up
condensation inside the housing. This will result in unfavorable scanned images
and could cause permanent damages to the unit.

Manual Page 17
A.6 Maintenance
Important: Ensure that no liquids will penetrate into the device housing.
A.6.1 Touchscreen
Before cleaning the touchscreen, switch the WideTEK 36 DS off and set the main power
switch to position 0.
The touchscreen can be cleaned with a micro fiber cloth.
A.6.2 Surfaces
Use a soft, dampened cloth to clean the housing of the scanner. Recommended is a micro
fiber cloth.
A.6.3 Glass plate
Important: Do not use any cleanser with solvents to clean the glass plates!
The glass plates of the WideTEK 36 DS have a special surface coating.
It is recommended to clean the glass plates always with a micro fiber cloth.
Dampen the micro fiber cloth slightly before cleaning.
Clean the glass plates with minimum pressure. Do not rub the glass plates on isolated
positions.
After cleaning dry the glass plates with a soft cloth.
A.7 Repair
Note: There are not any parts or components of the WideTEK 36 DS scanner which
can be repaired by the user.
All repairs and service works should be done by a trained technician only.

Page 18 Manual
A.8 Content on Delivery
The scanner is delivered in a wooden transport box. The transport box also contains the
disassembled floor stand in a separate cardboard box and the paper catch basket.
Picture 2: Transport box opened
1: Paper catch basket
2: Folder with CSTT-1 reference targets and IT8 sheet.
3: White Reference Targets (3 pieces)
4: Floor stand in separate cardboard box (option)
5: Box with cable set, accessories (2x Recovery Key), and manuals.
The cable set consist of:
2x Network cable. Connects the scanner to the network. Both network cables must be
used to connect the scanner to an existing network.
1x Crossover cable. Connects the scanner directly to a computer via the network
card.
Power cable. Connects the scanner to the wall outlet.
6: Scanner
Note: Keep the wooden transport box and the cardboard box for future use! In case of
guarantee the scanner must be sent back in the original transport box to avoid
transport damages.

Manual Page 19
A.9 Connecting to the Power Source
Before connecting the scanner to the electrical outlet check the following items:
Ensure the electrical outlet is in perfect condition and that it is
properly grounded.
Ensure that the electrical outlet is equipped with a fuse
with the
proper capacity.
The electrical outlet must be near this device and must be easily
accessible.
Inspect the power cable and ensure that it is undamaged.
Use only the power cable delivered with the scanner.
Turn the device off before plugging or unplugging any cable.

Page 20 Manual
A.9.1 Connectors on the Scanner
The connectors are positioned at the left side of the housing, as seen from the operators
view (i.e. from the front of the scanner).
Picture 3: Connectors at WideTEK 36 DS
1: Secondary network cable connector (downside camera box)
2: Foot pedal connector
3: Primary network cable connector (upside camera box)
4: Power connector
5: Main power switch