Image Access WideTek 36C User manual

Operation Manual

Art
-Nr.: WT36C/48C-600-MAN-EN
File: WT36C_WT48C_OperationManual_E.docx

Manual Page 3
2010 – 2015 by Image Access GmbH, Wuppertal, Germany.
Printed in Germany. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of
Ima
ge Access is prohibited.
Scan2Net
®, WideTEK®and Bookeye®are registered trademarks of Image Access.
All other trademarks are the property of their respective owners.
Image Access reserves the right to change the described products, the specifications or
documents at any time without prior notice.
For the most recent version, always check o
ur web site www.imageaccess.de
or
www.imageaccess.us or the customer service portal at portal.imageaccess.de

Page 4 Manual
Introduction
Dear Customer,
The Image Access team congratulates you on the acquisition of this innovative large
format scanner.
We at Image Access are proud of the work we do; it is the result of our extremely high
standards of production and stringent quality control.
With the WideTEK®36C / WideTEK®48C, Image Access offers an efficient scanner
which covers a wide scope of applications due to its versatility. Its integrated web
based user interface makes all functions available in structured menus.
This operation manual is designed to lead you through all situations which will arise
when using the WideTEK®36C / WideTEK®48C.
For this reason, we ask you to read the manual attentively before starting to work with
the sanner. By doing so, you will avoid operation errors and you can control all
functions from the beginning.
In addition please consider the following points:
•Damages to your unit may have occurred during shipping. Please check for
damages immediately after delivery of the unit. Inform your supplier if damage
has occurred.
•Read and ensure that you understand the safety notes. They were developed
for your protection and safety as well as to protect the unit.
•Regular maintenance conserves the high quality and safety of the
WideTEK®36C / WideTEK®48C during the entire service life.
If you have any further questions, please feel free to contact your local dealer or
Image Access, Inc. directly. Our staff will be happy to help you.
For your daily work with the WideTEK®36C / WideTEK®48C scanner, we wish you
success and complete satisfaction.
Regards
Your Image Access Team

Manual Page 5
About this Manual
Operation Manual
The Operation Manual gives all information about the normal operation and behavior
of the device. It is written for people who only operate the device and do not perform
setup and adjustment procedures. All device elements and software functions are
described in detail, although some of them might never be used. This manual does not
cover any application software. Refer to the appropriate application software manual to
learn about the application software.
All available manuals for this device can be downloaded from our customer service
portal at http://portal.imageaccess.de. Be sure to always check for the latest versions of
these manuals.
This manual is divided into sections.
Section A contains the safety notes and the safety precautions. These safety
precautions must be followed carefully to avoid injury to the user while
working with the scanner.
Section B describes the scanner hardware and the first steps to take after the
device has been delivered. It contains also some maintenance
information.
Section C describes touchscreen operation and the functions of the applications.
Section D gives a short introduction and basic information about the user interface
ScanWizard Web. All details about the interface can be found in the
integrated “Help” texts in the scanner.
Section E informs about the setup levels in general and describes the access level
User in detail.
Section F describes test and troubleshooting procedures.
Section G contains all technical data of the scanner and the manufacturer
declarations concerning safety and electromagnetic compatibility (EMC).

Page 6 Manual
Version History
Version
Published in
Content/Changes/Supplements
A May 2011 Preliminary version.
A2
July 2011
Information after EMC and safety testing and certification added.
A3 September 2011 Chapter C.3.9: New content, former chapter C.3.9
renumbered to
C.3.10.
Content of chapter C.5.2 revised, new screenshots added.
A4
October 2011
Chapter B.6.3.1 added. In Chapter C.3.3 additional information
about “Container” format for multipage output.
Chapter C.3.7.2
added.
FCC note added in chapter E.6.
A5
December 2011
Update Technical Data
B
April 2012
Update of content of User Settings (FW Vers. 5.71).
New structure in chapter C.3.5 and its subfolder.
B1 March 2013 Valid with firmware 5.8.
Copyright note with updated trademark information.
The new WideTEK®36C logo has been introduced.
New: Chapter B.5.1. Zonal OCR
Previous chapter B.5.1 and all following chapters renumbered.
New screen screenshots of some kiosk application screens.
B2
June 2013
Section D describes now the “Setup Level”. Former chapter D and
E have been renumbered.
C December 2013
Section C: Content change because of introduction of the new
user interface ScanWizard.
D
April 2014
Combination of the
WideTEK®36C
/
WideTEK®48C
operation
manuals in one manual.
Differences between the scanner models will be highlighted.
Chapter B.3.2, B.3.3, B.3.5 and B.3.6 with new content.
Chapter B.1.1, chapter D.1.3.2, chapter D.1.3.4 added.
D2
September 2014
Chapter C.1.1 and C.1.1 added. Table in chapter E.1 modified.
E
December 2015
Chapters in new order. Description of the ScanWizard touchscreen
interface added.
EMC information according to the standard EN 55022
Warning!
This is a class A
device. Operation of these equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.

Manual Page 7
Table of Content
Introduction--------------------------------------------------------------------------4
About this Manual -----------------------------------------------------------------5
Version History ---------------------------------------------------------------------6
ASafety Notes------------------------------------------------------------------- 16
A.1 General Notice...................................................................................................16
A.2 Safety Notes ......................................................................................................16
A.2.1 Marking of Safety Notes 16
A.3 Certification........................................................................................................16
A.4 Safety Precautions.............................................................................................17
BHardware ----------------------------------------------------------------------- 18
B.1 Content on Delivery............................................................................................18
B.1.1 WideTEK®36C 18
B.1.2 WideTEK®48C 20
B.1.3 Keeping the Transport Box for later use 21
B.2 Device Overview................................................................................................22
B.2.1 Front Side Elements 22
B.2.2 Rear Side Connectors 23
B.2.3 Recovery Key Connector 24
B.3 Connecting to the Power Source........................................................................25
B.4 Powering up the Scanner...................................................................................26
B.4.1 Starting the Scanner from Standby Mode 26
B.4.2 Switching the Scanner to Standby Mode 26
B.5 Device Location..................................................................................................27
B.6 Maintenance ......................................................................................................28
B.6.1 Touchscreen 28
B.6.2 Surfaces 28
B.6.3 Camera Modules Glass Plates 28
B.7 Repair................................................................................................................
28

Page 8 Manual
Table of Content, part 2
CTouchscreen Operation --------------------------------------------------- 29
C.1 Select Application Screen..................................................................................30
C.1.1 Document Transport Settings 31
C.1.1.1 Paper Feed Delay 31
C.1.1.2 Scan Mode 32
C.1.1.3 Document Output 32
C.1.1.4 Transport Speed 32
C.2 ScanWizard Application.....................................................................................33
C.2.1 Size 35
C.2.1.1 Format 35
C.2.1.2 Mirror 38
C.2.1.3 Splitting Image 38
C.2.1.4 Start Splitting 38
C.2.2 Quality 39
C.2.2.1 Color Mode 39
C.2.2.2 Color Space 40
C.2.2.3 ICC Profiles 40
C.2.2.4 Invert 40
C.2.2.5 DPI 41
C.2.2.6 Scan Mode 41
C.2.2.7 Stitching 41
C.2.3 Enhancement 42
C.2.3.1 Brightness 42
C.2.3.2 Contrast 42
C.2.3.3 Image Sharpness 42
C.2.3.4 Exposure 43
C.2.3.5 Threshold 44
C.2.3.6 Despeckle 44
C.2.4 Transport 45
C.2.4.1 Paper Feed Delay 45
C.2.4.2 Scan Mode 45
C.2.4.3 Transport Speed 46
C.2.4.4 Document Output 46

Manual Page 9
Table of Content, part 3
C.2.5 Transfer 47
C.2.5.1 Modifying an entry of the transfer target 48
C.2.5.2 USB 49
C.2.5.3 SMB 50
C.2.5.4 FTP 51
C.2.5.5 Default 52
C.2.5.6 Mail 53
C.2.5.7 Remote Printer 54
C.2.5.8 File Format 55
C.2.5.9 Compression 55
C.2.5.10 File Type 56
C.2.5.11 PDF Document 57
C.2.5.12 Embedded Metadata 58
C.2.5.13 OCR 58
C.2.6 Job Mode in ScanWizard application 59
C.2.6.1 Job mode, move image 61
C.2.6.2 Job Mode, rescanning an image 61
C.2.6.3 Job Mode, adding an image to the list at any position 61
C.2.6.4 Job Mode, deleting an image 62
C.2.6.5 Quit Job Mode 62
C.2.7 Return to Select Application Screen 62
C.3 Scan2Net® Start Screen....................................................................................63
C.3.1 Touchscreen Control Fields 64
C.3.2 Return to Select Application Screen 64
C.4 Touchscreen – Document Source......................................................................65
C.4.1 DPI 65
C.4.2 Transport Speed 66
C.4.3 Exposure 67
C.4.4 Format 68
C.4.4.1 Maximum 68
C.4.4.2 Auto 69
C.4.4.3 Crop and Deskew 69
C.4.4.4 DIN 70
C.4.4.5 ANSI 70
C.4.5 Scan Mode 71
C.4.6 Auto Density 72

Page 10 Manual
Table of Content, part 4
C.5 Touchscreen – Image Quality............................................................................73
C.5.1 Color Mode 74
C.5.2 File Format 74
C.5.2.1 JPEG 74
C.5.2.2 TIFF 75
C.5.2.3 PNM 75
C.5.2.4 PDF 75
C.5.3 Brightness 76
C.5.4 Contrast 76
C.5.5 Image Sharpness 76
C.5.6 Image Rotation 77
C.5.7 Mirror 77
C.5.8 Invert 77
C.5.9 Despeckle 77
C.6 Touchscreen – Viewer&Job Control...................................................................78
C.6.1 Zonal OCR 80
C.6.2 Job Mode 83
C.6.2.1 Navigating through the list of images 85
C.6.2.2 Moving an image to another position 86
C.6.2.3 Adding an image at an any position to the list 86
C.6.2.4 Deleting an image from the list 86
C.6.2.5 Rescan an image 86
C.6.2.6 Finalizing the Job mode 87
C.6.2.6.1 Job mode time out 87
C.7 Touchscreen – Send To.....................................................................................88
C.7.1 Changing a file name or other entries 89
C.7.2 USB Options 90
C.7.2.1 List of suitable USB storage media 90
C.7.3 Copy Options 91
C.7.3.1 Printer Settings 91
C.7.4 FTP Options 92
C.7.5 Network Options 93
C.7.6 Mail Options 94
C.7.6.1 Transaction modes 95

Manual Page 11
Table of Content, part 5
DThe User Interface ScanWizard Web---------------------------------- 96
D.1 The ScanWizard User Interface .........................................................................97
D.1.1 Online Help 98
D.1.2 Exit ScanWizard 98
D.2 Information.........................................................................................................99
EThe Setup Level-------------------------------------------------------------100
E.1 Access Level User ...........................................................................................101
E.1.1 Device Info 102
E.1.2 Operation Info 103
E.2 User Settings ...................................................................................................104
E.2.1.1 Language Selector 105
E.2.1.2 File Name 106
E.2.1.3 Power Saving 107
E.2.1.4 Transport Speed 108
E.2.1.5 Volume 109
FTests and Troubleshooting ---------------------------------------------110
F.1 Troubleshooting Matrix.....................................................................................110
GTechnical Data---------------------------------------------------------------111
G.1 Scanner Specifications.....................................................................................111
G.2 Electrical Specifications....................................................................................113
G.3 Ambient Conditions..........................................................................................114
G.4 Dimensions and Weight ...................................................................................114
G.5 CE Declaration of Conformity...........................................................................115
G.6 FCC Declaration of Conformity.........................................................................117

Page 12 Manual
Table of Pictures
Picture 1: Transport box opened .....................................................................................18
Picture 2: Floor stand box................................................................................................19
Picture 3: Content of transport box with WT48C-600-BDL...............................................20
Picture 4: Further accessory parts...................................................................................21
Picture 5: Transport box elements ready to store ............................................................21
Picture 6: WideTEK 36C front view..................................................................................22
Picture 7: WideTEK 48C front view..................................................................................22
Picture 8: Main power switch and connectors on rear side..............................................23
Picture 9: Recovery Key connector, covered with plastic cap..........................................24
Picture 10: Minimum distances to the scanner ................................................................27
Picture 11: Select application screen after start-up..........................................................30
Picture 12: Document Transport Settings, part 1.............................................................31
Picture 13: Document Transport Settings, part 2.............................................................31
Picture 14: ScanWizard application main screen.............................................................33
Picture 15: Menu with Size parameters...........................................................................35
Picture 16: Select document mode..................................................................................35
Picture 17: Mirror selector ...............................................................................................38
Picture 18: Splitting Image parameters............................................................................38
Picture 19: Defines the splitting function start page.........................................................38
Picture 20: Menu with Quality parameters.......................................................................39
Picture 21: Available color modes ...................................................................................39
Picture 22: Color Space...................................................................................................40
Picture 23: Activates ICC profile embedding....................................................................40
Picture 24: Invert function................................................................................................40
Picture 25: Resolutions available with the scanner..........................................................41
Picture 26: Scan modes of the scanner...........................................................................41
Picture 27: Available stitching methods...........................................................................41
Picture 28: Slider for Enhancement parameters ..............................................................42
Picture 29: Exposures modes..........................................................................................43
Picture 30: Black / White Threshold sliders......................................................................43
Picture 31: Threshold selector.........................................................................................44
Picture 32: Despeckle selector........................................................................................44
Picture 33: Transport parameters....................................................................................45
Picture 34: Transfer targets and specific file parameters .................................................47
Picture 35: Keyboard, displayed on the touchscreen.......................................................48

Manual Page 13
Table of Pictures, part 2
Picture 36: Error message if USB device is missing.........................................................49
Picture 37: SMB pre-sets.................................................................................................50
Picture 38: Entries for SMB path and file name................................................................50
Picture 39: Entries for FTP path and file name.................................................................51
Picture 40: List of cloud parameters.................................................................................52
Picture 41: Mail transfer settings......................................................................................53
Picture 42: Available printers (example)...........................................................................54
Picture 43: List of printer parameters ...............................................................................54
Picture 44: Select file format............................................................................................55
Picture 45: JPEG compression........................................................................................55
Picture 46: TIFF compression..........................................................................................55
Picture 47: Predefined PDF settings................................................................................57
Picture 48: List of available PDF formats .........................................................................57
Picture 49: TFT flat screen after selecting “Job mode”.....................................................59
Picture 50: Startscreen Job Mode....................................................................................60
Picture 51: Disclaimer with copyright notes......................................................................60
Picture 52: Exit Job Mode request ...................................................................................62
Picture 53: Viewer & Job Control screen..........................................................................63
Picture 54: Document Source screen...............................................................................65
Picture 55: List of Resolutions..........................................................................................65
Picture 56: Available Scan Modes....................................................................................66
Picture 57: Exposure Modes............................................................................................67
Picture 58: Numeric key pad to set threshold value .........................................................67
Picture 59: Selector for Format settings...........................................................................68
Picture 60: Format mode Maximum.................................................................................68
Picture 61: Format mode Auto.........................................................................................69
Picture 62: Format mode Crop and Deskew ....................................................................69
Picture 63: Format mode DIN ..........................................................................................70
Picture 64: Format mode ANSI........................................................................................70
Picture 65: Scan Mode selector.......................................................................................71
Picture 66: Auto Density controller...................................................................................72
Picture 67: Image Quality, screen 1.................................................................................73
Picture 68: Image Quality 2..............................................................................................73
Picture 69: List of Color Modes........................................................................................74
Picture 70: Submenu File Format “jpeg”...........................................................................74

Page 14 Manual
Table of Pictures, part 3
Picture 71: Submenu File Format TIFF............................................................................75
Picture 72: Brightness slider............................................................................................76
Picture 73: Contrast slider...............................................................................................76
Picture 74: Image Sharpness ..........................................................................................76
Picture 75: Image Rotation..............................................................................................77
Picture 76: Mirror.............................................................................................................77
Picture 77: Invert.............................................................................................................77
Picture 78: Despeckle .....................................................................................................77
Picture 79: Viewer & Job Control screen .........................................................................78
Picture 80: Scanned image in preview area.....................................................................78
Picture 81: OCR button activated ....................................................................................80
Picture 82: OCR touchscreen..........................................................................................80
Picture 83: Rectangle defines the area for OCR function.................................................81
Picture 84: Pre-selection area selected...........................................................................81
Picture 85: Selected area magnified................................................................................82
Picture 86: OCR result.....................................................................................................82
Picture 87: Bottom line with status...................................................................................83
Picture 88: TFT flat screen after selecting “Job mode”.....................................................83
Picture 89: Disclaimer when staring the Job mode..........................................................84
Picture 90: Job mode start screen...................................................................................84
Picture 91: Controller circles blanked out ........................................................................85
Picture 92: Destination to finalize Job mode....................................................................87
Picture 93: Information when time out ends.....................................................................87
Picture 94: "Send To" screen #1......................................................................................88
Picture 95: "Send To" screen #2......................................................................................88
Picture 96: Alphanumeric keyboard.................................................................................89
Picture 97: Directory of connected USB data carrier........................................................90
Picture 98: Parameters of Copy Options .........................................................................91
Picture 99: Printer settings window..................................................................................91
Picture 100: Parameters of FTP Options.........................................................................92
Picture 101: Parameters of Network Options...................................................................93
Picture 102: Parameters of Mail Options .........................................................................94
Picture 103: Interactive mode, mail options.....................................................................95
Picture 104: Scan2Net® main menu................................................................................96
Picture 105: ScanWizard interface ..................................................................................97

Manual Page 15
Table of Pictures, part 4
Picture 106: ScanWizard interface layout.........................................................................97
Picture 107: Online Help..................................................................................................98
Picture 108: “Exit” returns to Scan2Net® main menu.......................................................98
Picture 109: Summary of device parameters ...................................................................99
Picture 110: Login screen..............................................................................................100
Picture 111: User screen ...............................................................................................101
Picture 112: Device Info screen.....................................................................................102
Picture 113: Firmware information .................................................................................102
Picture 114: Operation Info screen.................................................................................103
Picture 115: Start screen User Settings.........................................................................104
Picture 116: Language Selector of the setup menu........................................................105
Picture 117: File name...................................................................................................106
Picture 118: List of wildcard characters..........................................................................106
Picture 119: Power Saving.............................................................................................107
Picture 120: Transport speeds.......................................................................................108
Picture 121: Volume level ..............................................................................................109

Page 16 Manual
A Safety Notes
A.1 General Notice
This manual describes a complete equipped scanner. If your scanner is not equipped with
all features, deviations are possible.
Because of the identical content of the touchscreen menus and ScanWizard menus, the
pictures are valid for both scanner versions.
A.2 Safety Notes
Read and ensure that you understand the safety notes.
They are designed for your protection and for your safety.
Follow all safety notes to avoid damage to the device.
A.2.1 Marking of Safety Notes
All safety notes are marked with a yellow triangle warning sign.
Next to the warning sign, you’ll find a description of the danger.
Safety Note!
Example text.
A.3 Certification
The WideTEK® 36C / WideTEK® 48C scanners fulfill all requirements of the following
standards:
IEC 60950-1, International Safety Standard for Information Technology Equipment
UL 60950-1, Safety for Information Technology Equipment (US standard)
CAN/CSA C22.2 No.60950-1, Safety for Information Technology Equipment
(Standard for Canada)
EN 60950-1, Safety for Information Technology Equipment (European standard)

Manual Page 17
A.4 Safety Precautions
Warning: Please read all the safety precautions before you operate the scanner. Serious
injury can occur to you or to others if you do not know how to use it safely.
To prevent fire or shock hazard, do not expose
this device to rain
or any type of moisture.
Danger of moving transmission parts when opening the upper
unit of the scanner.
This device is not suitable for use in locations where
children are
likely to be present.
Follow all safety precautions to avoid personal injury or damage to the device.
1. Place the scanner in a clean, well-ventilated room. Do not operate the scanner in an
area with poor ventilation.
2. Openings in the scanner’s housing in the front or at the back are provided for air
circulation. Do not cover or block the openings.
3. Do not place the scanner near a heat or cold emitting source such as a space heater,
furnace, or air conditioning unit.
4. Do not place the scanner near any devices or electrical boxes emitting high voltage.
5. Always place the scanner on a stable surface.
6. Do not place objects containing liquids on the scanner. If liquid spills into the scanner
it can cause damage. If this occurs, turn the scanner off and unplug the external
power supply. Contact the Image Access Technical Support.
7. Do not put any objects into any scanner housing openings unless specifically
instructed to do so by Image Access Technical Support.
8. Do not disassemble the scanner. If there is a need to disassemble the scanner,
please contact the Image Access Technical Support.
9. Do not use the scanner if it has been physically damaged. If this occurs, turn the
scanner off, unplug the external power supply and contact the Image Access
Technical Support.
10. The scanner should be used only with the external power supply that is delivered with
the scanner. If you have any question about the power supply, please contact the
Image Access Technical Support.
11. Before cleaning the scanner turn the power off and unplug the external power supply.
12. When cleaning, only use Image Access-approved cleaners. Do not use any type of
solutions, abrasives, or acids such as acetone, benzene, kerosene, mineral spirits,
ammonia, or nitric acid. Do not use any cleaners that contain these chemicals.
13. Use a dry or damp lint free cloth for cleaning the scanner.
14. Do not spray any liquids directly onto the scanner. Spray cleaning fluids directly onto
the cleaning cloth and use the cloth to clean the scanner.

Page 18 Manual
B Hardware
B.1 Content on Delivery
B.1.1
WideTEK®36C
When delivered, the scanner is placed at a Euro pallet, bordered at all sides by a stable
wooden frame and covered with a wooden top cover.
After removing the top cover of the transport box the paper output tray is visible.
Picture 1: Transport box opened
The WideTEK®36C scanner as well as the components is held in the transport box with
a total of six foam inserts.
E:
\Bild\WT_36C\Verpackung\2011_03\
P1120339_b
.jpg
1: Scanner
2: Accessory box
3: Document return guides
4: Retour packaging set
5: Stitching Target WT36C-
Z-02-A
6: Monitor mount
7: Reference folder with test
targets
8: TFT monitor

Manual Page 19
Picture 2: Floor stand box
Take the monitor mount box, the reference folder and the monitor box out of the transport
box.
A label on top of the accessory box lists the components contained in.
The floor stand in its box is now accessible.
Pull up the six foam inserts at the corners and at the narrow sides out. Remove them all.
Once the scanner is lifted down from the pallet, additional accessories will be accesible.
Lift the wooden frame from the pallet to get access to the scanner and to the floor stand
cardboard box.

Page 20 Manual
B.1.2
WideTEK®48C
When delivered, the scanner is placed at a Euro pallet, bordered at all sides by a stable
wooden frame and covered with a wooden top cover.
After removing the transport box top cover the scanner and all accessories are visible.
The WideTEK®48C scanner and all other components are held in the transport box with
foam inserts in the corners and at the long sides.
Picture 3: Content of transport box with WT48C-600-BDL
1: Scanner
2: External 19” monitor. (Optional. Contained in bundle)
3: Reference folder with test targets, e.g. CSTT- and IT8 test target.
4: Operation manual.
5: Stitching and White Reference targets.
6: Floor stand. (Optional. Contained in bundle)
7: Monitor mount for external monitor. (Optional. Contained in bundle)
8: Accessory box with external power supply, patch cable and foot pedal.