Ingenico APOS A8 User manual

User Guide
Model：APOS A8

Contents
1. Introduction ..................................................................................................................... 3
2. Unpacking......................................................................................................................... 3
3. Appearance of APOS A8.................................................................................................. 4
4. Use of the terminal .......................................................................................................... 5
4.1 Power on/Power off the terminal ............................................................................ 5
4.2 Reading cards............................................................................................................ 6
4.3 Installing Modules..................................................................................................... 7
4.4 Paper roll.................................................................................................................... 8
4.5 Battery ....................................................................................................................... 9
5. Recommendations......................................................................................................... 11
5.1 Safety....................................................................................................................... 11
5.2 Security of your terminal ........................................................................................ 12
5.3 Cleaning of the terminal ......................................................................................... 12
5.4 Transport and storage ............................................................................................ 13
6. Standard ......................................................................................................................... 13
7. Troubleshooting............................................................................................................. 15

1. Introduction
Thank you for choosing a ingenico payment terminal.
We recommend you to read carefully this user guide: It gives you the necessary
information about safety precautions, unpacking, installation, and maintenance of your
terminal.
WARRANTY/SECURITY
To benefit from the guarantee-related product, and to respect the security, we ask you to
use only the power supply delivered in box with the product, entrusting maintenance
operations only to an authorized person.
Failure to comply with these instructions will avoid the manufacturer’s responsibility.
2. Unpacking
ADVICE
Carefully preserve the packaging of the APOS A8. It must be re-used whenever the
terminal is shipped.
According to the model, the following items are included in the APOS A8 box (including
optional accessories):
APOS A8 terminal
Power adapter
This user guide
A battery pack
CAUTION
The power adapter provided with your equipment is specially designed for ingenico APOS
A8 terminal. Do not use any other power supply. The use of a power supply with
apparently similar voltage/current characteristics may damage your terminal.

3. Appearance of APOS A8
1. Contactless landing zone, 2. LCD and touch screen, 3.Smart card reader,
4. Magnetic card reader, 5. Microphone, 6. Easy Loading Printer,
8. Power Key, 9. Volume Keys, 10. Front scanner, 11. LEDs for Contactless Card,
12. Charging LED, 13.Battery cover, 14. Headphone jack, 15. Micro USB connector
16. SIM card slot, 17. Micro SD slot, 18. Extended interface, 19. Buzzer,
20. Speaker 21. SAM cards slots, 22. Battery socket 23. Battery compartment 24. Flash
25. Rear camera

Operating conditions
Storage conditions
3.1 Keypad Function
The terminal has three physical keys in total, a power button and two volume keys. They
are placed at the upper right corner of the front casing.
4. Use of the terminal
ADVICE
Before using the terminal, always check if the roll of paper is present
4.1 Power on/Power off the terminal
To power on: Make sure the terminal battery is correctly installed and Press <Power>
button for about 1s until the display is turned up.
To power off: Press <Power> button for more than 2s until the display show the following
figure, select <Power off> then press it.
Weight
473g (including battery)
Dimension (L x W x H)
185mm x 86mm x 64mm
Electrical mains network
100-240VAC/50-60Hz
Ambient temperature
-10℃～50℃
Max relative humidity
10%～90%, Non-condensing
Storage temperature
-20℃～70℃
Max relative humidity
5%～90%, Non-condensing

If the battery is empty, the terminal automatically shuts off.
Abnormal power off:
When the device works abnormally, for example, it is crashed and no actions menu
popped out while pressing the power button, please long-press the power button for 6s,
the device will be automatically powered off.
Screen switch operation:
Short-press the power button for about 0.5s, the terminal display will be turned on or off.
4.2Reading cards
Magnetic stripe card
The card can be read bi-directionally, with the stripe facing
the terminal. Use a regular movement in order to ensure a
reliable card reading.
Smart card
Insert the card horizontally with the metal chip facing
upward and leave in position throughout the transaction.

Contactless card
Bring the card firmly up to the active zone. Keep the card
close to the reader during the transaction.
On the front LEDs are displayed to indicate transaction
processing.
4.3Installing Modules
4.3.1 SAM1/SAM2/SIM
CAUTION:
Switch off the terminal before opening the trapdoor.
The SAM/SIM connectors are located inside the terminal, in a closed compartment.
Turn the terminal and remove the trapdoor.
SAM1, SAM2 and SIM are identified by the engraved marks on the lower housing.
When introducing a SAM/SIM in its slot, be sure to put the cut corner as indicated on
the picture.
Close the trapdoor.

NOTICE
When using only one SAM card, it is recommended to insert SAM1 slot (bottom).
NOTICE
The appearance of the sockets of SIM card and SAM is same. Please do pay attention to
the SIM card socket position
4.3.2 Micro SD Memory Card
CAUTION:
Switch off the terminal before opening the trapdoor.
Micro SD connector is located inside the terminal, in a closed
compartment.
Turn the terminal and remove the trapdoor.
Micro SD are identified by the engraved marks on the lower
housing.
Push the cover backwards and open it. Insert Micro SD card and
then close the cover and pull forwards. Be sure to put the Micro
SD contacts downside and the cut corner as indicated on the
figure.
Close the trapdoor.
The terminal supports Micro SD up to 32GB.
4.4 Paper roll
4.4.1 Main characteristics of APOS A8 paper roll
4.4.2 Installing paper roll
Open the paper cover by lifting the catch located at the top of APOS A8 and pull the
cover to the rear of the terminal.
Insert the paper roll in the compartment following the directions shown on the
below picture.
Pull the paper up to the top of terminal, maintain the paper and close the cover
Press simultaneously on both upper corners of the paper flap until it clips into
position.
Paper roll characteristics
Precisions
Color
White
Width
58mm
Diameter
40mm
Length
About 18 meters

NOTICE
If you insert a new R40 paper roll, tear off the first length (one complete turn to avoid
printing on adhesive footprint).
4.5 Battery
4.5.1 Installing the battery
CAUTION:
Check that the terminal is not connected to the main electric network.
Turn your terminal and unclip the battery trapdoor by pushing the clips as shown
with the arrow on the picture.
Disengage the trapdoor.
Take the battery pack included in the box
Locate the battery pack connector beside the battery compartment
Plug the battery pack connector according to the connector locating system.
Place the battery pack in its compartment
Close the battery trapdoor.
4.5.2 Charging the battery
When does the battery need to be charged?
When used daily, the terminal recharges its battery each time the power adapter
is connected. Charging is automatic.
How can the battery be charged?

Using the power adapter
Connect the power adapter to the terminal micro USB type A connector located
on the left side of the terminal.
Connect the power adapter to the power supply mains network.
Check if the Red LED at the top of front is lighted. (It means battery charging)
4.5.3 Headphone Jack & Micro USB
There is a 3.5mm headphone jack and a Micro
USB A connector on the left side of the
terminal.
The connector manages Host and Slave
connections.
4.5.4 Usage of Front Scanner
The brightness of the mobile phone must be set to the brightest or not less than the
2/3 of the maximum brightness.
The screen of the mobile phone must be
toward to the front scanning head
above the terminal screen and then
keep it stationary.
The screen of the mobile phone must
parallel the front scanning head.
The vertical distance between the
screen of the mobile phone and the
front scanning head should be 10~ 30 cm;
and 20 cm would be the best.
The terminal will beep with a successful
scanning.