Lockly DEADBOLT SECURE PLUS User manual

USER MANUAL
DEADBOLT EDITION
SECURE PLUS
with Fingerprint and RFID Card

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Table of Contents
TABLE OF CONTENTS
2.1 Product Overview - Exterior
2.2 Product Overview - Interior
2.3 Understanding Your New Lock
2.4 Reset Button
2.5 Keypad Display Switch
2.6 Rebooting Your Lock
2.7 Low Battery
2.8 Changing The Battery
Section 1 - Product Highlights
Section 2 - Product Overview
Section 3 - Using Your Smart Lock
3.1 Configuring Access
3.2 Adding a Fingerprint
3.3 Fingerprint Scanning Directions
3.4 Fingerprint Scanning Tips & Troubleshooting
3.5 Adding an RFID card
3.6 Adding Secure Link
1.1 Product Features 4.4 Unlocking using RFID
4.5 Locking / Unlocking using Physical Key
4.6 Locking / Unlocking with Voice Assistants
4.7 Safe Mode
4.8 Rain Mode
4.9 Shine Mode
4.10 Welcome Mode
Section 5 - Advanced Features
5.1 Offline Access CodeTM (OAC)
5.2 Sub-Admin Access
Section 6 - Re-keying
6.1 Re-keying
Section 7 - Important Notes
7.1 Important Notes
Section 8 - Cleaning
8.1 Cleaning
For additional support, visit http://Lockly.com/help
or email [email protected]
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Section 9 - Safety Precautions
9.1 Safety Precautions 31
Section 4 - Locking and Unlocking
4.2 Unlocking using Fingerprints
4.3 Locking / Unlocking using App
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4.1 Unlocking using Access Codes

SECTION 1.1 1
Patented Hack-Proof PIN Genie Keypad
Digits are randomly displayed on the keypad ensuring access codes to be undetectable to
intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers
in each button. Users can press any button showing their number. Location of the numbers are
always different every time someone uses the keypad, making it hard for prying eyes to guess the
correct code.
Multiple Access Codes & Monitoring
Store up to 16 Access Codes for family, friends and guests, as well as monitor entry records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and
accepts only actual fingerprints - preventing lifted prints from being used.
Live Monitoring and Voice Control
Through your smartphone, monitor door access from anywhere in the world and securely control
who comes and goes. You can also control your Lockly smart lock using your voice with Amazon
Alexa or Google Assistant-enabled devices.(requires Secure Link Wi-Fi Hub, Included on Secure
Pro Models)
Complete Privacy
The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle
from the inside panel. The owner can prevent others trying to input the passcode from the
outside and entering the home.
Offline Access Code™ (OAC)
The Offline Access Code™ can allow owners to issue access codes, set the allowed access
duration, all without Lockly ever connecting to the internet, so in case of power outage, you can
still magically and remotely issue Access Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled, Lockly
will automatically auto-lock the door based on your customized timing set between 5-300
seconds.
Backup Keys and 9V Battery Socket
The door can be opened with physical backup keys. There is also a 9V battery connection socket
for emergency power backup to access the keypad in case your smart lock runs out of battery.
1.1 Product Features

2.1 Product Overview - Exterior
SECTION 2.12
Reboot
Welcome /Safe Mode
Bluetooth Indicator
Battery Indicator
OK Button
RFID Card Reader
Key Hole Cover
9V Battery Socket
Key Hole
Fingerprint Sensor

2.2 Product Overview - Interior
SECTION 2.2 3
Battery Compartment
( Operated by 4 x AA Batteries)
Battery Cover
Display Keypad Switch
Thumbturn
Beep Alert
Program Button
Reset Button

2.3 Understanding Your New Lock
SECTION 2.3
After the installation of your new Lockly, understanding some key functions of operating your smart
lock is important. The following guides will walk you through resetting a lock, adding/deleting
Access Codes, adding/deleting fingerprints, adding/deleting RFID cards, configuring your
Offline Access Code™ (OAC) and other features of your lock.
To access these features, you will need the Lockly app and a registered account. You may visit
the link below to download the app if you haven't done so.
For any questions you can always visit http://Lockly.com/help for assistance.
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Scan or visit Lockly.com/app

2.4 Reset Button
SECTION 2.4 ~ 2.5
2.5 Keypad Display Switch
The exterior keypad screen can be locked and
turned off by using the ON/OFF switch at the back panel
(interior) of the smart lock. When it is switched off,
people who are outside cannot enter any access
codes to unlock the door.
If Never Paired
Press Reset Button
for three (3) seconds
5
Reset Button
OFF ON
In order to restore the Lockly Secure to factory default settings, you must have your “Activation Code”
available. The Activation Code can be found on the Activation Code Card that came with your
smart lock.
After you have the Activation Code ready, push the reset button on the back panel of the Lockly
Secure to perform your reset. See below to see which Reset Process applies for you.
Once the smart
lock has been reset, all the data previously stored will be deleted.
Press Reset Button for
one (1) second or till
you hear a short beep
Open the Lockly
smartphone app to
add your lock using
the Activation Code

2.6 Rebooting Your Lock
SECTION 2.6
NOTICE
Reboot Lockly in case of dead battery or malfunction. No
settings will be changed and all Access Codes will still be
stored within Lockly.
Press and release the reboot button when you want to reboot the lock. Your Lockly will beep once
after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side of Lockly lock. The
reboot button is located in the middle of the two 9V battery backup sockets.
You will need something small such as a paperclip, to press the reboot button. Insert the paperclip
and press down firmly and let go. Your screen should restart and the lock should reboot automatically.
Reboot Button
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2.7 Low Battery
SECTION 2.7
When the battery is in seriously low condition, Lockly will make continuous beeping sounds in addi tion
to the flashing low battery icon on the touch screen. You should replace batteries immediately
to
avoid your smart lock from shutting down.
When your smart lock low-battery warning alert finally dies, you will have 3 chances to unlock your
smart lock either by a password, APP or fingerprint. If the unlock was successful, the low-battery
warning alert will be on for 1 minute. After which, the smart lock will go to dead battery mode and
will lock auto lock in 5 seconds and the screen will display a low-battery icon.
Dead Battery
Condition Indicator Solution
Low Battery
Battery Icon on the display
keypad will light up to indicate
low battery.
Replace batteries immediately to
avoid battery failure. Lockly Secure
can still operate up to 300 cycles
in low battery condition.
When there is no display
and sounds; and screen is
non-functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery as
shown below to temporarily activate
the lock.
Your Lockly will automatically detect battery
polarity. So hold your 9V
battery lead in place
against bottom of
the Lockly to temporarily
activate
t he screen to enter your Access Code.
Be sure to hold the 9V battery against the
contact points located at the bottom
of the
lock until you have successfully
unlocked your
door with your Access
Code. Once unlocked,
batteries should
be replaced immediately.
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9V Battery
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2.8 Changing The Battery
SECTION 2.8
Under normal use, the Lockly battery will last up to a year. Please check battery levels regularly
and change your batteries when the low battery notification is issued. For best practice, always
use new batteries by a major brand.
Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown. Be sure
to unscrew the screw located on the top of the cover first by unscrewing counter clockwise before
sliding the cover up.
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Make sure the batteries are oriented correctly by matching the orientation displayed.
- Replacing the batteries do not reset stored Access Codes.
- To see a list of recommended brands, please visit http://Lockly.com/battery.
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Screw
Whenever batteries are replaced, reconnecting the smart lock to your smartphone
App is required. If you have not yet downloaded the app, visit: Lockly.com/app
NOTICE
RESET
PROGRAM

3.1 Configuring Access
SECTION 3.1
The Default Access Code is
NOTICE 1 2 3 4 5 6
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How to Use the Keypad
There are a total of five (5) buttons on the keypad as shown in
the example image to the left. The numbers in each button may
differ than what is shown on your device than what is displayed
here.
To enter your required digit, just simply press the circle where your
number is shown. You do not need to press the actual number
as anywhere within the circle will suffice.
The button on the bottom is the OK button. You will be pressing
this button when you are done entering your Access Code.
OK Button
IMPORTANT: Pairing your lock to your smart phone is required to manage your access
codes, fingerprints and RFID cards. To pair your lock, you need to download the Lockly
app and the Activation Code Card, then follow on-screen instructions.
Your new Lockly Access Code can be any combination of 6 to 8 digits. Once a new Access Code
is entered, the Default Access Code of 123456 would be deleted. A maximum of 16 sets of Access
Codes can be stored for use at any given time. To add more than 16 sets of Access Codes, you must
delete an existing Access Code before adding a new code.

3.2 Adding a Fingerprint
SECTION 3.2
In this section, you will learn how to register a fingerprint to your new smart lock. Fingerprint registration
is available in the Lockly Secure Plus & Secure Pro models .
We are using an advanced biometric sensor, providing the most secure fingerprint authentication.
For security reasons, Lockly will only accept fingerprint patterns that consist of cross intersection
points. Patterns with no cross intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want to register will be
acceptable by our system. Otherwise, use an alternative finger to ensure successful registration.
The following examples show which types of fingerprint patterns will be acceptable. It is highly
recommended to enroll at least one finger from each hand in case the hand you are using is
unavailable, such as, in instances like if you are holding items in that hand or have sustained an
injury.
Your smart lock can register up to ninety-nine (99) fingerprints. Please read the following
sections if you want to add or delete fingerprints. We recommend using your app to add fingerprints,
however, the following section can show you how to add and remove fingerprints if you did not
pair your lock with a smart phone.
Fingerprint Pattern with Cross
Intersection Lines
Concentric or Parallel Pattern
with no Cross Intersection Lines
Fingerprint with Scars or Worn
Out Ridges
OK Not OK Not OK
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3.2 Adding a Fingerprint (Continued)
SECTION 3.2
Once you’re in Fingerprint Registration Mode you will see two numbers displayed on keypad. The top
number is your Fingerprint Registration number, in this example to the left, “1”. The bottom number will
always start with a “6”.
You must successfully scan your fingerprint six (6) times for it to properly register. Every time you scan your
fingerprint, the number on the bottom will change, starting from 6 - then 5, 4, 3, 2, 1, until the fingerprint
is successfully registered.
Note: Please keep a record of your fingerprint registration number or customize a profile registration name
on the Lockly app to distinguish whom it was registered to.
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SECTION 3.2
3.2 Adding a Fingerprint (Continued)
Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift
your finger and repeat the process slowly until the digit “6” shown on the screen becomes “1”.
If you have successfully scanned and registered your fingerprint, you will hear a long beep, and
the Bluetooth icon will flash green.
PASS will show on the keypad and press OK Button to exit. If you did not successfully register
your fingerprint, FAIL will show on the keypad. If FAIL is displayed, press OK Button to return to
the previous screen to rescan your finger.
For instructions on scanning an optimal fingerprint, please proceed to Section 3.3.
OK Button
NOTICE
Please make sure your fingers are clean from dirt and oils before scanning
your fingerprint. Make sure the sensor is also clean by taking a soft cloth
and wiping the surface.
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Top View
SideView
OK X X
OK X X
SECTION 3.3
Correct
Incorrect
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3.3 Fingerprint Scanning Directions
The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint algorithms to
extract quality features from fingers, even in poor conditions. Placing your finger on the sensor
correctly helps consistency in fingerprint recognition. The following directions and tips will guide
you on how to scan an optimal fingerprint image.
Sensor
Core
Position your finger on the
center of the sensor

3.4 Fingerprint Scanning Tips & Troubleshoot
SECTION 3.4
Tips for Fingerprint Enrollment and Recognition
• Place your finger to completely cover the sensor with maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt.
• Children ages 12 and under are not recommended to use fingerprint access due to the
constant changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisture from finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly
For more troubleshooting help, visit http://Lockly.com/help
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15SECTION 3.5
3.5 Adding an RFID Card
Once you’re in RFID Registration Mode, the screen will display the RFID card serial number when
adding.
Place the RFID card to the screen where the
RFID card sensor is embedded.
PASS will show on the keypad once
card is registered successfully.

3.6 Adding Secure Link
SECTION 3.6
Lockly Secure Link¹adds live status monitoring and voice control capabilities to your Lockly Smart
Lock. If you purchased a Secure Pro model, the Secure Link is included in your package. For all other
Lockly products, the Secure Link can be purchased and added anytime.
To set up the Lockly Secure smart lock with Secure Link Wi-Fi Hub and Door Sensors, launch the Lockly
App on your iOS or Android™device. From the main menu drop down located on the upper left
of the screen, select “Add a New Device” then select “Secure Link Wi-Fi Hub”. Follow the in-app
instructions to set up your Secure Link.
To activate voice commands, you will need Amazon Alexa or Hey Google. Make sure you enable
the Lockly Action on Google or the Amazon Alexa Skill before you can configure your voice to perform
voice commands.
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¹Included in Secure Pro and sold separately for other models.
Visit the link below to purchase:
https://Lockly.com/hub

4.1 Unlocking using Access Codes
Lockly Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered
fingerprint, smartphone with Bluetooth, the physical key supplied with your lock, or voice (Secure
Pro only or Secure Plus with Secure Link Wi-Fi Hub installed)
OK Button
Three consecutive wrong attempts will put Lockly in “Safe Mode”. (See Section 4.7)
Slide your hand across the screen to activate the
keypad.
Enter your 6 to 8 digit Access Code followed by the
OK button. Press OK anytime to reset if you entered
the wrong digit.
If the Access Code entered is correct, the door will
unlock. If the Access Code entered is incorrect, Lockly
will flash red light.
Hold OK Button (3 sec)
You may toggle between two types of keypad displays to
enter your Access Code. The fixed digit version and the PIN
Genie version (Recommended). Press and hold the OK Button
for 3 seconds to toggle back and forth between the two
keypads.(Sample display shown only)
PIN Genie Fixed Digit
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SECTION 4.1
Lock your Lockly by pressing the OK Button or by brushing your hand across the screen anytime when
the door is closed. The smart lock will also auto-lock after unlocking based on your set auto-lock
settings.

18 SECTION 4.2
4.2 Unlocking using Fingerprints
Place a registered finger to the fingerprint scanner located
on the exterior side of the lock to the right.
To register a fingerprint, please see Section 3.2.
If your fingerprint is registered and acknowledged, you
will hear a “beep” sound and a Green LED will light up
on the fingerprint scanner. You can then open the door.
If you see a Red LED, it means your fingerprint is not
recognized. Try again or use another registered fingerprint.
For best fingerprint scanning practices, see Section 3.3.
Swipe your hand across touchscreen The lock should
close (lock). If the touchscreen is ON, touch (OK button
icon), the lock should lock as well.
OK Button
Locking
Unlocking