Mitel 5005 User manual

USER GUIDE

3300 ICP - 4.0

NOTICE
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Contents
ABOUT THE 5005 IP PHONE 
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/LQH.H\V 
7LSVIRU<RXU&RPIRUWDQG6DIHW\ 
)RU8VHUVRQ HVLOLHQW,&36\VWHPV 
USING YOUR PHONE 
$GMXVWLQJWKHULQJHUYROXPH 
$GMXVWLQJWKHKDQGVHWUHFHLYHUYROXPH 
$GMXVWLQJGLVSOD\FRQWUDVW 
3URJUDPPLQJWKH)HDWXUH.H\V 
'HVNWRS6WDQG 
MAKING AND ANSWERING CALLS 
0DNLQJD&DOO 
$QVZHULQJD&DOO 
HGLDO 
HGLDO6DYHG1XPEHU 
$XWR$QVZHU 
6SHHG&DOO 

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CALL HANDLING 
&DQFHO 
+ROG 
&DOO7UDQVIHU 
&RQIHUHQFH&DOOV 
6ZDS 
0HVVDJLQJ 
&DOOEDFN 
&DOOEDFN&DQFHO 
&DOOEDFN&DQFHO$OO 
&DOO)RUZDUG 
&DOO)RUZDUG HPRWH 
&DOO)RUZDUG(QG&KDLQLQJ 
&DOO)RUZDUG2YHUULGH 
USING OTHER FEATURES 
&DOO3DUN 
&DOO3LFNXS 
&DPSRQ 
'LUHFWRU\ 
'R1RW'LVWXUE 
2YHUULGH 
3DJLQJ 
'LUHFW3DJLQJ 
+RW'HVNLQJ 

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ABOUT THE 5005 IP PHONE
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Telephone Status Indicators
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Line Keys
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Tips for Your Comfort and Safety
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For Users on Resilient 3300 ICP Systems
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GLVSOD\
USING YOUR PHONE
Adjusting the ringer volume
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Adjusting the handset receiver volume
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Adjusting display contrast
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Programming the Feature Keys
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Desktop Stand
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LOOXVWUDWHGEHORZ
MAKING AND ANSWERING CALLS
Making a Call
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Answering a Call
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Redial
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Redial - Saved Number
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Auto-Answer
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7RDQVZHUDFDOOZKLOHRQ$XWR$QVZHU
l /LIWWKHKDQGVHW


Speed Call
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GXULQJDFDOOSUHVVD6SHHG&DOO.H\GXULQJDFDOOWRVHQGDPXOWLGLJLW
SDVVZRUGIRULQVWDQFH
7RGLDODVWRUHG6SHHG&DOOQXPEHU
 /LIWWKHKDQGVHW
 3UHVVWKHNH\SURJUDPPHGIRUWKH6SHHG&DOOQXPEHU\RXZLVKWRGLDO
7RXVHDVWRUHG6SHHG&DOOQXPEHUGXULQJDFDOO
l 3UHVVWKHNH\SURJUDPPHGZLWKWKH6SHHG&DOOQXPEHU\RXZLVKWRVHQG
1RWH6SHHGFDOOQXPEHUVDUHVWRUHGDVGHVFULEHGLQ3URJUDPPLQJWKH
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CALL HANDLING
Cancel
7KH&DQFHONH\LVDIL[HGIXQFWLRQNH\WKDWDOORZV\RXWRFDQFHOWKHFXUUHQW
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UHSODFLQJ\RXUKDQGVHWDQGOLIWLQJLWXSDJDLQ:KHQWKLVNH\LVSUHVVHG
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3UHVVLQJWKH&DQFHONH\ZLOOUHFRQQHFWWKHXVHUWRWKHRULJLQDODFWLYHFDOOLI
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
Hold
7RSODFHDFDOORQ+ROG
l 3UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH
7RUHWULHYHDFDOOIURP+ROG
 /LIWWKHKDQGVHW
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H[WHQVLRQFDQSLFNXSWKLVKHOGFDOOLIWKH\KDYHD'66%/)NH\
SURJUDPPHGIRUWKHLQLWLDOKROGLQJH[WHQVLRQ
Call Transfer
7R7UDQVIHUDQDFWLYHFDOO
 3UHVV75$16&21)
 'LDOWKHQXPEHURIWKHWKLUGSDUW\
 'RRQHRIWKHIROORZLQJ
n 7RFRPSOHWHWKH7UDQVIHUKDQJXS
n 7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS
n 7RUHWULHYHWKHFDOOSUHVVWKHVZLWFKKRRNDQGGLDO
7RFDQFHOD7UDQVIHUEHIRUHWKHWKLUGSDUW\KDVEHHQFRQQHFWHG
l 3UHVVWKH&$1&(/NH\WREHUHFRQQHFWHGWRWKHRULJLQDOFDOO
Conference Calls
7RIRUPD&RQIHUHQFHZKHQDWZRSDUW\FDOOLVDOUHDG\LQSODFHRUWR
DGGDQRWKHUSDUW\WRDQH[LVWLQJ&RQIHUHQFH
 3UHVV75$16&21)
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 :DLWIRUDQDQVZHU
 3UHVV75$16&21)
7ROHDYHD&RQIHUHQFH
l +DQJXS


Swap
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RWKHU
7RXVHWKH6ZDSIHDWXUHWRDOWHUQDWHEHWZHHQFDOOV
 0DNHRUDQVZHUDFDOOFRQVXOWDQGWKHQSUHVVWKH6:$3NH\WRSODFH
WKDWFDOORQKROG
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 3UHVV
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Messaging
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7RUHVSRQGWRDPHVVDJHLQGLFDWLRQ
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 3UHVV0(66$*(
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WKHYRLFHPDLOV\VWHP
25
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
Callback
7ROHDYHDFDOOEDFNPHVVDJHDWDQRWKHUH[WHQVLRQ
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7KHFDOOHGH[WHQVLRQXVHULVLQIRUPHGRIWKHPHVVD
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
Callback - Cancel
7RFDQFHODFDOOEDFN
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHFDOOHGH[WHQVLRQ
 +DQJXS
Callback - Cancel All
7RFDQFHODOOFDOOEDFNV
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS


Call Forward
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 /LIWWKHKDQGVHW
 'RRQHRIWKHIROORZLQJ
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n 7RUHGLUHFWLQWHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
n 7RUHGLUHFWH[WHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO
n 7RUHGLUHFWDOOFDOOVZKHQ\RXGRQWDQVZHUGLDO
n 7RUHGLUHFWLQWHUQDOFDOOVZKHQ\RXGRQWDQVZHUGLDO
n 7RUHGLUHFWH[WHUQDOFDOOVZKHQ\RXGRQWDQVZHUGLDO
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 +DQJXS


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 /LIWWKHKDQGVHW
 'RRQHRIWKHIROORZLQJ
n 7RFDQFHOWKHUHGLUHFWRIDOOFDOOVGLDO
n 7RFDQFHOWKHUHGLUHFWRIFDOOVZKHQ\RXUWHOHSKRQHLVEXV\GLDO

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 +DQJXS
7RFDQFHODOO&DOO)RUZDUGW\SHV
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 'LDO
 +DQJXS
Call Forward - Remote
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 'LDO
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 'LDOWKHH[WHQVLRQRIWKHUHPRWHH[WHQVLRQ
 +DQJXS
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 'LDO
 +DQJXS


Call Forward - End Chaining
7RHQVXUHWKDWFDOOVGRQRWJHWIRUZDUGHGDJDLQE\WKHGHVWLQDWLRQ
QXPEHU
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 'LDO
 +DQJXS
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 'LDO
 +DQJXS
Call Forward - Override
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