Mitel 5140 User manual

USER GUIDE
MITEL NETWORKSMITEL NETWORK
IP Appliance
5140

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Contents
ABOUT THE 5140 IP APPLIANCE 
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TIPS FOR YOUR COMFORT AND SAFETY 
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CUSTOMIZING YOUR 5140 APPLIANCE 
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MAKING AND ANSWERING CALLS 
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USING OTHER FEATURES 
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USING THE APPLICATIONS 
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FEATURE ACCESS CODES 

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ABOUT THE 5140 IP APPLIANCE
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5140 IP Appliance Features
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TIPS FOR YOUR COMFORT AND SAFETY
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 5HOHDVHWKHEXWWRQ


Changing Handsets
<RXU,3$33/,$1&(LVFRPSDWLEOHZLWKVHYHUDOVSHFLDOW\KDQGVHWV7R
UHPRYHWKHKDQGVHWVKLSSHGZLWK\RXUSKRQHIURPWKHKDQGVHWFRUG
 %HQGDSDSHUFOLSWRSURGXFHDSSUR[LPDWHO\FPLQRIVWUDLJKW
ZLUH
 2QWKHKDQGVHWORFDWHWKHSODVWLFJURRYHOHDGLQJLQWRWKHKDQGVHW DFN
7KHJURRYHLVRQWKHVLGHRIWKH DFNWKDWLVFORVHVWWRWKHKDQGVHW
PLFURSKRQH
 6OLGHWKHHQGRIWKHZLUHLQWRWKHKDQGVHW DFNDORQJWKHJURRYHXQWLOLW
VWRSVXQGHUQHDWKWKHKDQGVHWFRUGFOLS
 :KLOHJHQWO\SXOOLQJRQWKHKDQGVHWFRUGXVHWKHZLUHWRSU\WKHFOLS
XSZDUG7KHFRUGZLOOVHSDUDWHIURPWKHKDQGVHW
 6WRUHWKHRULJLQDOKDQGVHWLQDVDIHSODFH
CUSTOMIZING YOUR 5140 APPLIANCE
Ringer Control
7RDGMXVWWKH5LQJHU9ROXPHZKLOH ,3$SSOLDQFHLVULQJLQJ
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3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\
7RDGMXVWWKH5LQJHU9ROXPHRU3LWFKZKLOHWKH ,3$SSOLDQFHLV
LGOH
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVVWKH5LQJ$GMXVWFRPPDQGNH\
 3UHVVWKH5LQJHU9RORU5LQJHU3LWFKFRPPDQGNH\
 3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\WRDG XVWWKH
YROXPHRUSLWFK
 3UHVV6(77,1*6
Handset, Headset and Speakerphone Volume
7RDGMXVWWKHYROXPHRIWKHDFWLYHUHFHLYHU
l 3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\


Display Contrast Control
7RDGMXVWWKH'LVSOD\&RQWUDVWZKLOHWKH ,3$SSOLDQFHLVLGOH
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3UHVVWKHYROXPHFRQWUROEXWWRQVORFDWHGDERYHWKHGLVSOD\
Quick Key Programming
<RXFDQSURJUDP\RXUTXLFNNH\VXVLQJWKH,3$SSOLDQFHRUWKH
'HVNWRS7RRO7KH'HVNWRS7RROLVDFRPSDQLRQDSSOLFDWLRQIRUWKH,3
$SSOLDQFHWKDWUXQVRQD3&,WDOORZV\RXWRODEHOWKHTXLFNNH\VWKDW\RX
SURJUDPPHG7KHODEHOVDSSHDURQWKHGLVSOD\DQGFDQQRWEHDVVLJQHGIURP
WKH,3$SSOLDQFHLWVHOI
7RGLVSOD\WKHIHDWXUHWKDWLVFXUUHQWO\SURJUDPPHGWRDTXLFNNH\
 3UHVV6(77,1*6
 3UHVVDTXLFNNH\
 3UHVVDQRWKHUTXLFNNH\RU6(77,1*6WRH[LWWKH6HWWLQJVPHQX
7RSURJUDPDTXLFNNH\
 3UHVV6(77,1*6
 3UHVVDTXLFNNH\
 'RRQHRIWKHIROORZLQJ
n 7RUHSURJUDPWKHNH\SUHVVWKH&KDQJH H\FRPPDQGNH\DQG
WKHQVHOHFWDQHZIHDWXUH
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7RFOHDUWKHNH\SUHVVWKH&OHDU H\FRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
1RWH8VHWKH'HVNWRS7RROWRDVVLJQODEHOVWRWKHTXLFNNH\V
Language Change
7RFKDQJHWKHODQJXDJHRQWKHGLVSOD\
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\XQWLO/DQJXDJHDSSHDUV
 3UHVVWKH/DQJXDJHFRPPDQGNH\
 3UHVVWKHFRPPDQGNH\IRUWKHGHVLUHGODQJXDJH
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX


MAKING AND ANSWERING CALLS
Make a call
 ,IQHFHVVDU\SUHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQ
n 3UHVVWKHTXLFNNH\DVVRFLDWHGZLWKWKHSDUW\\RXZDQWWRFDOO
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'LDOWKHQXPEHUXVLQJWKHGLDOSDGNH\V
 &RQWLQXHWKHFDOOXVLQJWKHVSHDNHUSKRQHRUOLIWWKHKDQGVHW
Answer a call
'RRQHRIWKHIROORZLQJ
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/LIWWKHKDQGVHWRUSUHVV+$1'6)5((
7KHFXUUHQWDSSOLFDWLRQZLOOUHPDLQRSHQ
l 3UHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQDQGWKHQOLIWWKH
KDQGVHWRUSUHVV+$1'6)5((
3UHVVLQJ3+21(9,(:ZLOODOORZ\RXWRVHHWKHFDOOHULQIRUPDWLRQ
End a call
'RRQHRIWKHIROORZLQJ
l 7RHQGDKDQGVIUHHFDOOSUHVVWKH+DQJ8SFRPPDQGNH\
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7RHQGDKDQGVHWFDOOUHSODFHWKHKDQGVHW
Redial
7RUHGLDOWKHODVWQXPEHUWKDW\RXPDQXDOO\GLDOHG
 /LIWWKHKDQGVHW
 3UHVV5HGLDOFRPPDQGNH\
Redial - Saved Number
7RVDYHWKHODVWQXPEHUWKDW\RXPDQXDOO\GLDOHG
 /LIWWKHKDQGVHW
 'LDO
7R5HGLDODVDYHGQXPEHU
 /LIWWKHKDQGVHW
 'LDO


Speed Call - Personal
7RVWRUHDSHUVRQDO6SHHG&DOOQXPEHU
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVV6SHHG&DOOFRPPDQGNH\
 3UHVVDTXLFNNH\WKDWLVQWDOLQHNH\
 'RRQHRIWKHIROORZLQJ
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7RHQWHUDQHZQXPEHUGLDOWKHQXPEHU
n 7RHQWHUWKHODVWQXPEHUGLDOHGSUHVVWKH5HGLDOFRPPDQGNH\
 ,I\RXZDQWWKHQXPEHUWREHSULYDWHSUHVVWKH0DNH3ULYDWHFRPPDQG
NH\
 3UHVVWKH6DYHFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
1RWH8VHWKH'HVNWRS7RROWRDVVLJQODEHOVWRWKHTXLFNNH\V
7RGLDODVWRUHGSHUVRQDO6SHHG&DOOQXPEHU
 /LIWWKHKDQGVHW
 3UHVVD6SHHG&DOOTXLFNNH\
Handsfree Operation
7RHQDEOH+DQGVIUHH2SHUDWLRQ
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3UHVV+$1'6)5((
7RVZLWFKIURP+DQGVIUHHWR+DQGVHWRSHUDWLRQGXULQJDFDOO
l /LIWWKHKDQGVHW
7RWHPSRUDULO\GLVDEOHHQDEOHWKHPLFURSKRQHGXULQJ+DQGVIUHH
2SHUDWLRQ
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PLFURSKRQHLVGLVDEOHG
7RHQGD+DQGVIUHHFDOO
'RRQHRIWKHIROORZLQJ
l 3UHVV+$1'6)5((
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3UHVVWKH+DQJ8SFRPPDQGNH\


Auto-Answer
7KLVIHDWXUHDXWRPDWLFDOO\FRQQHFWVLQWHUQDOFDOOVWR\RXUH[WHQVLRQ&DOOVDUH
DQQRXQFHGE\DVLQJOHEXUVWRIULQJLQJWKHQWKHPLFURSKRQHDQGVSHDNHU
DUHDFWLYDWHGDQGWKHFDOOLVDQVZHUHG<RXFDQFRQWLQXHWKHFDOOKDQGVIUHH
RUXVHWKHKDQGVHW
7RHQDEOHRUGLVDEOH$XWR$QVZHU
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3UHVV$XWR$QVZHUTXLFNNH\
6HH4XLFN.H\3URJUDPPLQJIRULQVWUXFWLRQVRQSURJUDPPLQJIHDWXUHVWR
\RXUSKRQH
7RDQVZHUDFDOOZKHQ\RXKHDUULQJLQJ
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&RPPXQLFDWHE\XVLQJWKHVSHDNHUDQGWKHPLFURSKRQH
7RHQGDFDOO
l 3UHVVWKH+DQJ8SFRPPDQGNH\
25
:DLWIRUWKHFDOOHUWRKDQJXS
CALL HANDLING
Hold
7RSODFHDFDOORQ+ROG
l 3UHVV+2/'
7RUHWULHYHDFDOOIURP+ROG
 /LIWWKHKDQGVHW
 3UHVVWKHOLQHNH\ZLWKWKHIODVKLQJLFRQ
7RUHWULHYHDFDOOIURP+ROGDWDQRWKHUH[WHQVLRQ
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25
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
Transfer
7R7UDQVIHUDQDFWLYHFDOO
 3UHVV7UDQV&RQIFRPPDQGNH\
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 'RRQHRIWKHIROORZLQJ
n 7RFRPSOHWHWKH7UDQVIHUKDQJXSRUSUHVVWKH5HOHDVH0H
FRPPDQGNH\
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7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGWKHQKDQJ
XS
n 7RUHWXUQWRWKHILUVWFDOOEHIRUHFRPSOHWLQJWKHWUDQVIHUSUHVVWKH
%DFN7R+HOGRU7UDGH&DOOVFRPPDQGNH\
Conference
7RVHWXSD&RQIHUHQFHZKHQDWZR
S
DUW\FDOOLVDOUHDG\HVWDEOLVKHGR
U

WRDGGDQRWKHUSDUW\WRDQH[LVWLQJ&RQIHUHQFH
 3UHVV7UDQV&RQIFRPPDQGNH\
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 :DLWIRUDQDQVZHU
 3UHVVWKH7UDQV&RQIFRPPDQGNH\
7ROHDYHD&RQIHUHQFH
l
+DQJXS
Conference Split
7RVSOLWDFRQIHUHQFHDQGVSHDNSULYDWHO\ZLWKWKHRULJLQDOSDUW\
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3UHVVWKH6SOLWFRPPDQGNH\


Add Held
7RPRYHDFDOORQ+ROGWRDQRWKHUOLQHDSSHDUDQFH
 3UHVVWKHDYDLODEOHOLQHNH\
 3UHVVWKH$GG+HOGFRPPDQGNH\
 3UHVVWKHOLQHNH\ZLWKWKHIODVKLQJLFRQ
7RDGGDFDOORQ+ROGWRDQH[LVWLQJFRQYHUVDWLRQRUFRQIHUHQFH
 3UHVVWKH$GG+HOGFRPPDQGNH\
 3UHVVWKHOLQHNH\ZLWKWKHIODVKLQJLFRQ
Swap
7RFDOODQRWKHUSDUW\ZKHQ\RXDUHLQDQHVWDEOLVKHGWZRSDUW\FDOO
 3UHVV7UDQV&RQI
 'LDOWKHQXPEHU
7RDOWHUQDWHEHWZHHQWKHWZRSDUWLHV
l 3UHVVWKH7UDGH&DOOVFRPPDQGNH\


Call Forward
&DOO)RUZDUGOHWV\RXUHGLUHFWLQFRPLQJFDOOVWRDQDOWHUQDWHQXPEHUZKHQ
\RXUSKRQHLVEXV\ZKHQ\RXUHQRWDQVZHULQJRUDOOWKHWLPH
%XV\,QWHUQDO([WHUQDODQG%RWKUHGLUHFWV\RXUFDOOVZKHQ\RXU
WHOHSKRQHLVEXV\1R$QVZHU,QWHUQDO([WHUQDODQG%RWKUHGLUHFWV\RXU
FDOOVDIWHUVHYHUDOULQJVLI\RXGRQWDQVZHU$OZD\VUHGLUHFWVDOOLQFRPLQJ
FDOOVUHJDUGOHVVRIWKHVWDWHRI\RXUWHOHSKRQH
1RWH)RULQIRUPDWLRQDERXWXVLQJWKH7R0HFRPPDQGNH\VHH&DOO
)RUZDUG5HPRWH
7RSURJUDP&DOO)RUZDUG
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVVWKH)RUZDUGLQJFRPPDQGNH\
 6HOHFWDW\SHRI&DOO)RUZDUG)RULQIRUPDWLRQDERXW&DOO)RUZDUG7R0H
VHH&DOO)RUZDUG5HPRWH
 'RRQHRIWKHIROORZLQJ
n 7RIRUZDUGRQO\LQWHUQDOFDOOVSUHVVWKH,QWHUQDOFRPPDQGNH\
n 7RIRUZDUGRQO\H[WHUQDOFDOOVSUHVVWKH([WHUQDOFRPPDQGNH\
n
7RIRUZDUGERWKLQWHUQDODQGH[WHUQDOFDOOVSUHVVWKH%RWKFRPPDQG
NH\
 'LDOWKHGHVWLQDWLRQQXPEHU
 3UHVVWKH6DYH2QRUSUHVVWKH6DYH2IIFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
7RWXUQ&DOO)RUZDUGRQDQGRIIRQFHLWKDVEHHQSURJUDPPHG
 3UHVVWKH)RUZDUGLQJFRPPDQGNH\
 3UHVVWKH1H[WFRPPDQGNH\XQWLOWKHW\SHRI&DOO)RUZDUGDSSHDUV
 3UHVVWKH7XUQ)ZG2QRUSUHVVWKH7XUQ)ZG2IIFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX


7RFDQFHO&DOO)RUZDUG
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVVWKH)RUZDUGLQJFRPPDQGNH\
 6HOHFWWKHW\SHRIFDOOIRUZDUGLQJ
 3UHVVWKH6DYHRIIFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
Call Forward - Remote
7RIRUZDUGFDOOVIURPDUHPRWHH[WHQVLRQWR\RXUH[WHQVLRQ
 3UHVV6(77,1*6
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVVWKH)RUZDUGLQJFRPPDQGNH\
 3UHVVWKH7R0HFRPPDQGNH\
 'LDOWKHQXPEHURIWKHUHPRWHH[WHQVLRQ
 3UHVVWKH6DYH2QFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
7RFDQFHO&DOO)RUZDUG5HPRWHIURPWKHH[WHQVLRQWKDWVHWLW
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHQXPEHURIWKHUHPRWHH[WHQVLRQ
 +DQJXS
7RFDQFHO&DOO)RUZDUG5HPRWHIURPWKHH[WHQVLRQWKDWZDV
IRUZDUGHG
 3UHVV)RUZDUGLQJFRPPDQGNH\
 3UHVVWKH7XUQ)ZG2IIFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX


Call Forward - End Chaining
7RHQVXUHWKDWFDOOVGRQRWJHWIRUZDUGHGDJDLQE\WKHGHVWLQDWLRQ
QXPEHU
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
7RDJDLQDOORZFDOOVWREHIRUZDUGHGE\WKHGHVWLQDWLRQQXPEHU
 /LIWWKHKDQGVHW
 'LDO
 +DQJXS
Call Forward - Forced
7RIRUFHDQLQFRPLQJFDOOWREHIRUZDUGHG
l
3UHVVWKH)RUZDUG&DOOFRPPDQGNH\
Call Forward - Override
7RRYHUULGH&DOO)RUZDUGDQGULQJDQH[WHQVLRQ
 /LIWWKHKDQGVHW
 'LDO
 'LDOWKHH[WHQVLRQQXPEHU
Messaging - Advisory
7KLVIHDWXUHGLVSOD\VDPHVVDJHRQDFDOOLQJH[WHQVLRQVSKRQHWRVD\WKDW
\RXDUHIRUH[DPSOHRQYDFDWLRQRIIVLFNRULQDPHHWLQJ
7RWXUQ0HVVDJLQJ$GYLVRU\RQRURII
 'RRQHRIWKHIROORZLQJ
n 3UHVV6(77,1*6
n
3UHVVWKH0HVVDJLQJFRPPDQGNH\
 3UHVVWKH0RUHFRPPDQGNH\
 3UHVVWKH0HVVDJLQJFRPPDQGNH\
 3UHVVWKH$GYLVRU\FRPPDQGNH\
 3UHVVWKH1H[W0VJFRPPDQGNH\XQWLOWKHGHVLUHGPHVVDJHDSSHDUV
 3UHVVWKH7XUQ0VJ2QRU7XUQ0VJ2IIFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX


Messaging - Callback
7ROHDYHDPHVVDJHZDLWLQJLQGLFDWLRQRQDWHOHSKRQHZKHQ\RXKHDU
EXV\RUULQJEDFNWRQH
l 3UHVV/HDYH$0VJFRPPDQGNH\
7RUHVSRQGWRDPHVVDJHZDLWLQJFRQGLWLRQRQ\RXUWHOHSKRQH
'RRQHRIWKHIROORZLQJ
l 3UHVV0HVVDJLQJIROORZHGE\&DOO
l /LIWWKHKDQGVHWDQGWKHQSUHVV0HVVDJLQJ
$FDOOLVSODFHGWRWKHPHVVDJHVHQGHUYRLFHPDLOV\VWHPRUH[WHQVLRQXVHU
WKDWOHIWWKHROGHVWPHVVDJH
7RUHDGPHVVDJHVEHIRUHUHVSRQGLQJ
 3UHVVWKH0HVVDJLQJFRPPDQGNH\
 ,IDSDVVZRUGLVUHTXLUHGHQWHU\RXUSDVVZRUGDQGSUHVVWKH(QWHU
FRPPDQGNH\
 3UHVVWKH5HDG0HVVDJHFRPPDQGNH\
 3UHVVWKH&DOO0H%DFNFRPPDQGNH\
 'RRQHRIWKHIROORZLQJ
n
7RFDOOWKHPHVVDJHVHQGHUSUHVVWKH&DOOFRPPDQGNH\
n
7RGHOHWHWKHPHVVDJHSUHVVWKH(UDVH0VJ&DOOFRPPDQGNH\
n 7RYLHZWKHQH[WPHVVDJHSUHVVWKH1H[W0VJFRPPDQGNH\
7RFKHFNIRUPHVVDJHVIURPDUHPRWHH[WHQVLRQ
 3UHVVWKH0HVVDJLQJFRPPDQGNH\
 3UHVVWKH5HPRWH0VJVFRPPDQGNH\
 'LDO\RXUH[WHQVLRQQXPEHU
 3UHVVWKH(QWHUFRPPDQGNH\
 ,IDSDVVZRUGLVUHTXLUHGHQWHU\RXUSDVVZRUGDQGSUHVVWKH(QWHU
FRPPDQGNH\
 3UHVVWKH5HDG0HVVDJHFRPPDQGNH\


7RVHWDSDVVZRUGXSWRGLJLWVQRWLQFOXGLQJ 
 3UHVVWKH0HVVDJLQJFRPPDQGNH\
 3UHVVWKH1HZ3DVVZRUGFRPPDQGNH\
 (QWHUDSDVVZRUG
 3UHVVWKH(QWHUFRPPDQGNH\
 (QWHUWKHSDVVZRUGDJDLQ
 3UHVVWKH(QWHUFRPPDQGNH\
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX
7RFKDQJHRUFOHDU\RXUSDVVZRUG
 3UHVVWKH0HVVDJLQJFRPPDQGNH\
 3UHVVWKH1HZ3DVVZRUGFRPPDQGNH\
 (QWHU\RXUFXUUHQWSDVVZRUG
 3UHVVWKH(QWHUFRPPDQGNH\
 3UHVVWKH1HZ3DVVZRUGFRPPDQGNH\
 (QWHU\RXUFXUUHQWSDVVZRUG
 3UHVVWKH(QWHUFRPPDQGNH\
 'RRQHRIWKHIROORZLQJ
n
7RFKDQJH\RXUSDVVZRUGHQWHUDQHZSDVVZRUGDQGSUHVVWKH(QWHU
FRPPDQGNH\
n 7RFOHDU\RXUSDVVZRUGSUHVV
 3UHVV6(77,1*6WRH[LWWKH6HWWLQJVPHQX