Mitel 6863i User manual

Mitel 6863i SIP Phone
41-001565-05 REV03
RELEASE 4.1.0 SERVICE PACK 3 USER GUIDE

Mitel 6863i SIP Phone Release 4.1.0 SP3 User Guide
LINE KEYS AND PROGRAMMABLE KEYS
This section describes the Multiple Line/Call Appearance Keys (L1 and L2) and the
customizable programmable keys located under the phone’s LCD screen.
MULTIPLE LINE AND CALL APPEARANCE KEYS
The 6863i has 2 hard line/call appearance keys each with a corresponding status light. These
line/call appearance keys and lights can represent physical lines, calls for your extension or
calls from a group that your extension is part of. By pressing a line/call appearance key, you
connect to the line or a call it represents. The line/call appearance light indicates the status of
that line or call. When the phone is taken off-hook, the phone automatically selects a line for you.
When you have more than one call, you can use the left and right navigation keys 3 and 4 to
scroll left and right to the different call screens. The display shows which line the call information
is referring to (L1 or L2), the Caller ID information (name and number, if available), the call
status and the timer specific to that call.
LINE/CALL APPEARANCE LED BEHAVIOR LINE/CALL APPEARANCE STATUS
Off Idle line or no call activity
Light flashes quickly Ringing
Light is solid Connected
Light flashes slowly Hold
Line/Call Appearances
Programmable Keys
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Mitel 6863i SIP Phone Release 4.1.0 SP3 User Guide
58
CREATING A SPEED DIAL KEY
The normal function of the speed dial option allows you to dial a number quickly by pressing a
key configured for speed dialing. You can program the keys on the 6863i to speed dial outside
numbers, dial directly to another person’s line or extension, or set it up to quickly access features
such as Caller ID (*69) and voicemail.
The speed dial function can be set using the IP phone UI or the Mitel Web UI.
• By pressing and holding a programmable key or keypad key
SPEED DIAL PREFIX
The speed dial feature also allows you to specify a preset string of numbers followed by a +
that the phone dials automatically after pressing the speed dial key. You can use this feature
for numbers that contain long prefixes.
Note: You can use a speed dial key while on an active call by placing the active call on
hold first, and then pressing the speed dial key.
Voice Mail Indicated caller has voice mail.
• Speed Dial Edit
You can create speed dial keys using any of the following method:
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Line Keys and Programmable Keys
1. Press a programmable key or a number key on the keypad for three seconds. A screen
displays with the prompt, Enter Number>.
2. Enter a phone number or extension to assign to that speed dial key.
The following example illustrates the screen display:
3. Press 4Save to save the number as a speed dial key.
By default, the phone automatically assigns the speed dial key to line 1 if available. To
select a different line, use the 2 and 5 navigation keys.
4. Press 4Save to save the speed dial key to the line specified.
IP PHONE UI
Speeddial
Enter Number>
333_
Cancel Save
Line:1
Change
Cancel Save
5