Mitel MiVoice 5340e User manual

MITEL 5340e IP PHONE QUICK REFERENCE GUIDE
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Display
Ring/Message Indicator
Volume, Speaker and Mute Controls
Fixed Function Keys
Keypad
Page Navigation Keys
Programmable Feature Keys and Softkeys
Speaker
Handset
Speaker
Mute
Menu
Cancel
Redial
Hold
Transfer/Conference
Message
MAKE A CALL
1. Lift the handset OR
Press
2. Dial the number OR
Press a Speed Call key OR
Press OR
Dial the prefix for external calls (eg. 9)
and the number
ANSWER A CALL
1. Lift the handset OR
Press and begin speaking
END A CALL
1. Press OR
Replace the handset
PLACE A CALL ON HOLD
1. Press . The line key flashes
2. Replace the handset if necessary
RETRIEVE A CALL FROM HOLD
1. Lift the handset OR
Press
2. Press the flashing line key
RETRIEVE A MESSAGE
1. Press . It flashes when a
message is waiting
2. Follow the voicemail prompts to
retrieve your message
TRANSFER A CALL
1. Press
2. Dial the number. Wait for an answer
3. Hang up OR announce the transfer and
then hang up
CONFERENCE A CALL
1. Press
2. Dial the number. Wait for an answer
3. Press
PROGRAM A SPEED CALL
1. Press Menu OR
Press Settings
2. Press Programmable Keys
3. Press the key you wish to program
4. Press Speed Call
5. Press Edit Info and enter the label for
the Speed Call
6. Press Save
7. Press Edit Number and enter the phone
number for the speed call
8. Press Save, and then press Save again
9. Press Close, and then press Close
again
ADJUST VOLUME LEVELS
Adjust ringer volume while the phone is
ringing
Adjust handset or speaker volume while
using the handset or speaker
1. Press to raise the volume OR
Press to lower the volume
2. Press to mute your microphone

NUPOINT VOICEMAIL SETUP
ACCESSING YOUR MAILBOX
All of your voice messages will reside in your personal mailbox, which is passcode protected. Your temporary passcode will be 1111 to use the first time you access your
mailbox. How you log into your mailbox will depend on whether you’re calling from inside or outside your company.
FROM YOUR OWN EXTENSION
1. Press the key on the Mitel phone
2. Enter your passcode when prompted
FROM ANOTHER EXTENSION
1. Press the key on the Mitel phone
2. Press the key when prompted to enter a passcode
3. Enter your mailbox number followed by the key
4. Enter your passcode when prompted
Note: You may need to use this procedure to access a general mailbox when the lamp is inactive.
SETTING UP YOUR MAILBOX
When you access your mailbox for the first time, a user tutorial automatically activates. This tutorial guides you through your first mailbox session, explains how to record
a greeting and your name, and prompts you to change your temporary passcode.
PASSCODE
●You will always be prompted for your passcode before accessing your mailbox. The first time you access your mailbox, you will use the temporary passcode
1111. During the tutorial, you will be prompted to change your passcode to a number containing 4 to 10 digits. Define a passcode that you can easily remember,
but do not select an obvious code like "1234"
GREETING
●After opening your mailbox, you will be asked to record a greeting that callers will hear when they are directed to your mailbox, eg. "You have reached the
mailbox of Steve Smith, I’m unable to take your call, please leave me a message with your contact details and I will return your call when I am available."
NAME
●You will be prompted to record your name
●The system will use this name to identify you to callers in your own voice
PLAYING MESSAGES
When you access your mailbox to retrieve your messages, the system tells you how many messages you have ("You have 2 urgent messages and 2 un- played
messages.")
PLAYING YOUR MESSAGES
●After accessing the Voice Mail menu, press 7 to listen to your messages. Your urgent messages will automatically be played first. Then, your un- played
messages will be played