Mitel Mivoice 6940 User manual

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QUICK REFERENCE GUIDE

Quick Reference Guide

Mitel 6940 SIP Phone

Getting started

Contacts

Voicemail

Settings

Provides

services and

options that

allow you to

customize

your phone.

Volume

Mute

Top SoftKeys

12 programmable touchscreen softkeys,

that support up to 48 functions.

Redial

Goodbye

Hold

Ends the active

call and used

Mutes/unmutes

Displays Call

History with a list

Places an active

call on hold or

Displays

a list of your

contacts.

Adjusts the

volume of

the ringer,

handset,

speaker,

and headset.

Provides

Bottom Softkeys

6 state-based touchscreen

your

access to

for exiting menus.

of outgoing calls.

all outgoing audio

on handset,

headset or

speaker.

Call History

Displays a

LCD Touchscreen

UI navigation is performed

using the LCD touchscreen.

On the Home screen, swipe left

and right on the programmable

key area to access additional

key pages. In application and

settings menu, swipe up and down

to scroll through lists. To select an

item, tap the respective item on screen.

Speaker/Headset

Toggles the phone’s audio

resumes a call

from hold.

between speaker and

headset.

voicemail

service.

list of your

missed,

dialed, and

answered

calls.

softkeys that support up to 30

functions.

Basic call handling

Placing a call

• Lift the handset, tap the Line key, or press the

key, and dial the number.

• Dial the number from the keypad and press

the Dial softkey.

Ending a call

Place the handset on its cradle, tap the Drop softkey, or press the key.

Answering a call

Lift the handset or press the key for handsfree operation.

Ignoring a call

Press the key or tap the Ignore softkey when the phone is ringing to ignore the

incoming call and (if configured) send the incoming call directly to voicemail.

Redialing

Tap the Redial softkey or press the key twice to call the last dialed number

Press the key once to access the Call History application with a list of recently

dialed numbers. Swipe up and down to scroll through the entries, select the entry, and

tap the Dial softkey to redial the selected number.

Muting or unmuting a call

Press the key while on an active call to mute the microphone for your handset,

headset or speaker. Press the key again to unmute the audio.

Holding and resuming a call

1. To place an active call on hold, press the key. A (hold) icon flashes on the

applicable Line key.

2. To resume the call, press the key again or tap the respective Line key.

Note: For details on all the available features and options, refer to the Mitel 6940 SIP Phone User

Guide.

please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.

please refer to www.cmspatents.com.

QUICK REFERENCE GUIDE

Quick Reference Guide

User Interface (UI) overview

Home screen

The Home (default) screen is displayed when the phone is in the idle state. The Home

screen displays status indicators, user directory number, avatar, time, date and a list of

configurable top and bottom softkeys.

Call screen

When on an active call, caller’s avatar, name, number, and call-duration timer are

displayed. The context-sensitive softkeys are updated with applicable call-handling

features.

Applications

Directory

The Directory application stores personal phone book and directory. The Mitel 6940 SIP

phone supports a localized personal directory, interoperability with LDAP (corporate)

directories, and enhanced Mobile Integration functionality, which allows you to sync your

mobile contacts with your 6940 SIP phone.

Making a call using the Contacts application

1. Press the key to access the Contacts application.

2. Tap the respective contacts folder and scroll through the contacts by swiping up and

down on the list

Tap the search field, enter characters using the on-screen keyboard, and tap the blue

Enter key to use the search feature.

3. When the applicable contact is highlighted, tap the Dial softkey to place a call using

the entry’s default phone number

To place a call to a different phone number defined for the entry (for example, a mobile

number), tap the key to access the contact card screen, and then tap the phone

number to dial.

Quick Reference Guide

please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.

please refer to www.cmspatents.com.

Call History

The Call History application displays a list of your missed, outgoing and received calls.

You can view, delete and dial out to call history entries as well as copy entries to the

Contacts application.

Using the Call History application

1. Press the key to access the Call History application.

2. Tap the respective contacts folder and scroll through the entries by swiping up and

down on the list. To view additional call details, tap the key when the entry is

highlighted.

3. Tap the Dial softkey to place a call to the respective entry

Tap the Copy softkey to copy the entry to your Directory

Tap the Delete softkey to delete the entry from your Call History.

Voicemail

When voicemail functionality is enabled, the MWI LED on the Mitel 6940 SIP phone

flashes red and the (Voicemail) icon displays on the status bar indicating that

voicemail messages are available. You can access your voicemail service by pressing

the Voicemail key.

Advanced call handling

The Mitel 6940 SIP Phone provides simple and convenient methods for transferring calls

and establishing conference calls.

Transferring a call

1. Ensure you are on active call with the contact you want to transfer.

2. Tap the Xfer softkey.

The active call is placed on hold.

3. Enter the transfer recipient’s number and tap Xfer softkey.

Creating a 3-way conference call

1. Ensure you are on active call with one of the contacts with whom you want to create a

conference.

2. Tap the Conf softkey.

The active call is placed on hold.

3. Enter the conference target’s number and tap Dial softkey.

4. Wait for an answer, consult, and then tap the Conf softkey to create the three-way

conference call.

Speed Dial Configuration

Speed Dial

key allows you to dial a specified number with one key press.

Speed Dial

keys

can be useful as they can be programmed to dial directly to an internal or external number.

You can also transfer calls to or create conference calls using your

Speed Dial

keys in place

of dialing out manually.

Configuring a Speed Dial key

1. Press and hold the non-configured softkey, dialpad key, or expansion module key (for

approximately 3 seconds) until the Speed Dial Edit screen is displayed.

2. In the Label field, enter a description to apply to the key using the on-screen

keyboard.

3. Tap the Number field and enter a number using the dialpad keys.

4. Tap the Save softkey to save the speed dial information to the key you selected.

Note: Voicemail functionality must be configured by your System Administrator.

Note: Configuring a speed dial key using the press-and-hold method is only available if enabled by

your System Administrator.

please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.

please refer to www.cmspatents.com.

QUICK REFERENCE GUIDE

Quick Reference Guide

Mobile Integration features

The Mitel 6940 SIP Phone supports Mobile Integration, a feature that provides seamless

mobile integration using Bluetooth wireless technology. Mobile Integration highlights

include the ability to:

• Sync your mobile phone’s contact list with your 6940 SIP Phone.

• Answer a mobile phone call using your 6940 SIP Phone.

• Move active calls between the 6940 SIP Phone and your mobile phone.

Pairing a mobile phone using Bluetooth

1. Press the key and tap the Bluetooth icon.

2. Swipe the toggle switch to the right to enable Bluetooth functionality.

Ensure your mobile phone is discoverable as the Mitel 6940 SIP Phone automatically

scans for available Bluetooth devices.

3. When your mobile phone has

been discovered, tap the

respective entry on the list of

available devices.

A Bluetooth pairing request

displays on both the Mitel 6940

SIP Phone and your mobile

device.

4. Ensure the pairing code matches

on both devices and tap Yes on

the Mitel 6940 SIP Phone and

acknowledge the pairing request

on your mobile phone.

The Mitel 6940 SIP Phone attempts to pair the mobile phone and if successful,

automatically connects to the mobile phone.

5. Tap the

icon to acknowledge the successful connection.

The connected mobile phone is added to the list of

Paired Devices

and is ready to use.

Note: Mobile Integration features are available only if your Administrator has enabled them. Contact

your Administrator for details on how to enable Mobile Integration functionality on your phone.

Note: For information on how to make your mobile phone Bluetooth discoverable, refer to the

documentation provided with your respective mobile phone.

Note: If pairing or connecting fails, a failed error message displays on screen. Tap Retry to attempt to

pair or connect again, or Cancel to cancel the attempt.

Syncing mobile contacts

The Mitel 6940 SIP Phone automatically syncs your mobile contacts to the Contacts

application upon pairing and connection.

To manually update your mobile contacts:

1. Press the key to access the Contacts application.

2. Tap the Mobile contacts folder.

3. Tap the Reload softkey.

The Mitel 6940 SIP Phone attempts to update and synchronize your mobile contacts.

Answering an incoming mobile call using your Mitel 6940 SIP Phone

When your mobile phone is paired and connected to your Mitel 6940 SIP Phone,

incoming calls on your mobile phone will be indicated on your 6940 SIP Phone as well.

To answer an incoming mobile call, lift the handset or press the key, or tap the

blinking Mobile softkey, or tap the Answer softkey for handsfree operation.

Note: If the update fails, a failed to retrieve contacts message displays on screen. Tap Retry to attempt

to update again, or Cancel to cancel the attempt.

Note: A Mobile softkey must be configured to answer an incoming mobile call using your Mitel 6940

SIP phone. For more information, refer to the Mitel 6940 SIP Phone User Guide.

Quick Reference Guide

please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.