Mitel MiVoice Office 5320e User manual

M Mitel (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the trademarks of their respective holders.
© 2012, Mitel Networks Corporation. All rights reserved.
QUICK REFERENCE GUIDE
MITEL 5320e IP PHONE
Display Speaker
Ring/Message Indicator Mute
Volume, Speaker and Mute Controls Menu
Fixed Function Keys Cancel
Dial Pad Redial
Navigation Page Keys Hold
Programmable Feature Keys and Softkeys Transfer/Conference
Speaker Message
Handset
Make a Call
Lift the handset OR
Press .
Dial the number OR
Press a Speed Call key OR
Press OR
Dialtheprefixforexternalcalls (e.g. 9)andthe
number.
Answer a Call
Lift the handset OR
Press , and begin speaking.
End a Call
Press OR
Replace the handset.
Place a Call on Hold
Press . The line key flashes.
Replace the handset if necessary.
Retrieve a Call from Hold
Lift the handset OR
Press .
Press the flashing line key.
Retrieve a Message
Press . It flashes when a message is
waiting.
Follow the voice mail prompts to retrieve your
message.
Transfer a Call
Press .
Dial the number. Wait for an answer.
Hang up OR announce the transfer and then
hang up.
Conference a Call
Press .
Dial the number. Wait for an answer.
Press .
Program a Speed Call
Press Menu OR .
Press Settings.
Press Programmable Keys.
Press the key you wish to program.
Press Speed Call.
Press Edit Info and enter the label for the
Speed Call.
Press Save.
Press Edit Number and enter the phone
number for the Speed Call.
Press Save, and then press Save again.
Press Close and then press Close again.
Adjust Volume Levels
Adjust ringer volume while the phone is ringing.
Adjust handset or speaker volume while using the
handset or speaker.
Press repeatedly to raise the volumeOR
repeatedly to lower the volume.
Press to mute your microphone.
NOTE: Formoreinformation about usingother features and applicationsonyour5320e IP Phone, refer
to 5320e IP Phone User Guide located at www.mitel.com, or contact your Administrator.

to Exit
X
Accessing Voice Mail
From any otherPhone:
From Your Phone:
:
Dial 2500 or press VoiceMail key
Enter: *plus your own
Mailbox Number
followed by another *
Passcode: ______________
Dial 2500 or press VoiceMail key
Passcode: 1111 (default) or the
passcodeyou created
Dial 1-209-472--2240
At the start of the Co. greeting . . .
•Press **
•Enter yourMailbox number
•Press * .
•Enter your Passcode
.
IF YOUHAVEA DID NUMBER:
Dial your own DID,
At the start of your greeting…. .
Press*(tells system owner iscalling).
Enter your Passcode:____________.
for an Operator
0
User Options (8)
for User Options
U
(4)to change Greeting
G
N
P
L
T
(6)to change Name
(7)tochange Passcode
(5)for DistributionLists (01 - 09)
(8)torepeat Tutorial (reset mbx passcode, greeting, and passcode)
L
R
X
(5)to Listen to Greeting/Name
(7)to RecordGreeting/Name
(9)to eXit to PreviousMenu
Make Message (6)
to Make (record) Msg
Enter Mailbox Number(s),
M(2)to makeConfidential
C
R
U
F
(7)to Request Receipt
(8)to markUrgent
(3)to markforFuture delivery
Press(9)Xto eXit andreturn
to previousmenuoptions.
R
D
A
M
X
(7) to Review
(3) to Discard and Re-Record
(2) to Append
(6) for Message AddressingOptions
(9) toSend and eXit to MainMenu
when finished entering mailboxes
When finished recording
message.
(7) to Play again to Review
Rewind in 5 secondincrements
P
#
1Pause in 30 secondincrements
Fast Forwardin 5 secondincrements
To skip toTopof next message
Play Messages (7)
to Play
*
R
P
A
G
K
D
M
X
(2) to Answer
(4)to Give to another user
(5) to Keep
(3) to Discard
(6) to Make a new message
(9) to eXit message review
D
A
M
X
to Discardand Re-Record
to Append
for Message AddressingOptions
to SendandExit
X(9)to eXit to Main Menu
#
*
#
8
Voice Mail User’s Menu Flow Chart
From Outside
Enter destinationmailbox,
& record introduction …
MessageAddressingOptions:
- OR - Pick up handset and
press your blinking Message
Waiting button (envelope)

®
HEADSET USE AND CALL FORWARDING
HEADSET
When activated, this feature places your phone in headset mode.
Activate/Deactivate: Press the Headset button
Important features when using headset mode:
To answer call
Press the flashing extension button or the button labeled Call 2
To End a Call
Press the key
To Complete a Transfer while using a headset
You will use the “Release” soft key on the display of your telephone when you need to complete a transfer
Example:
With the caller on the line, press > dial 4-digit extension > Release.
CALL FORWARDING
To activate call forwaring press the blue Applications button
Select Call Forwarding
Enter the number you want to forward your phone (for an outside number, like a cell phone, you must enter
8+areacode+number, for example 82095555555, even for local numbers)
Select Activate
This will now light your Call FWD All button on your phone. This button can now be a toggle to turn your
Call Forwarding on and off.
If you need to change the number you are forwarding to, press the blue Applications button and select Call
Forwarding, enter the new number and select activate.