Mitel OfficeConnect 5340 User manual

PROGRAMMING SPEED-CALL KEYS…
Blue text below reflects the display prompt.
Green text below reflects a key press.
Press the blue Applications key
Press Settings
The display updates
(yours may look different than shown).
Prompts appear in the Information
(top) portion of the screen.
The Footer shows available options
Press Programmable Keys
Select a key to program on any page
Assign a feature to this key.
Note: There are 6 pages of options. Many will not work due to system settings.
Press Speed Call
Press Edit Label
Enter letters much as you would on a cell
phone. Multiple presses of a key on the
keypad will cycle through lower-case,
then upper-case letters. Pause and the
letter is inserted.
Caution: A slight pause may insert the wrong letter.
Use Backspace to correct.
Press to insert a space.
Press Save when done
Press Edit Number
Use the keypad to enter an internal
extension, or enter .8.for an outside line,
plus the rest of the number
Press Save when done
Press Save to save the entire entry
Press Close if done, or begin to program another key
Press Close again to exit the Settings menus
SUPERKEY… May appear on one of your Key-pages. Normally used for programming
non-display phones, most functions overlap with Applications and should NOT be program-
med with the Superkey. Ringer Adjust however is only available through the Superkey…
First press of the Superkey shows Phone Book. Press the No
softkey to advance through the menus to find and press Ringer
Adjust, and then choose Ring Pitch and/or Ring Volume…
• Use the volume up/down keys to make changes
Press SUPERKEY a second time to exit the menus.
MITEL 5340, 5330 & 5320 IP Phones
DEFAULT WINDOW &KEYS (Your display may look different.)
Status: Displays time, date, and icons indicating feature states.
Information: Caller ID, Redial number,
and instructions when using applications.
Softkeys: Access specific call control
features, which are context sensitive. These
keys are non-programmable, specific to the
current state of the phone.
Programmable Keys: Launch specific
features/functions. Use the Settings
application to program these keys (some will
already be programmed for you).
Footer: Displays page number / indicator.
Page Keys: Navigate key pages (5340/30).
NOTE: The bottom 2 keys on key-page 1 of
all phones are your personal lines.
3 Key-Pages
1 Key-Page
Change Volume or
Contrast with
multiple presses.
Also Up/Down for
lists appearing in
the display (like
Call History).
Messa
g
e/Rin
g
Indicator
Up
Down
Speaker Mute
Hold Transfe
r
Conference Message
Exit
Cancel R
ed
i
a
l
Applications key.
Used for
Programming.
App
lications

USING YOUR PHONE
NOTE: SK below refers to Softkey options that appear in the display
This is a very small sampling of softkey options that will appear as
you use your phone. Watch your display to see available options!
PLACE AN OUTGOING CALL
Dial .9.+ the number you wish to call
SK = (backspace function)
PLACE AN INTERNAL CALL
Dial the extension number
SK = Call Me Back
(See MESSAGE KEY INSTRUCTIONS for more info)
PLACE A CALL ON HOLD
With a call on the line, press the red Hold key
To reconnect with the caller:
Press the flashing line key (on page 1 of your page keys)
TRANSFER A CALL
With a call on the line, press the Trans/Conf key
Dial destination number
(Optional) Wait for answer and announce call if desired
Press Cancel key to return to caller (or Back to Held SK )
Hang-Up to transfer call (or press Release Me SK )
Note: With a WIRED headset, press the Release Me SK , then the Cancel key.
CONFERENCE CALLS
With a call on the line, press the Trans/Conf key
Dial next party (internal or external)
Press the Trans/Conf key again to bring all parties together
REDIAL Dials the last outside number
DIALING 91 1 …For immediate access to emergency services.
Dial 9 and then Dial 911
Verify your location and state the nature of the emergency
MESSAGE KEY INSTRUCTIONS
Messages are either from another extension (a callback request)
or from the voicemail system (indicating new voicemail).
When blinking, press the Message key…
Press Call to ring the message center (Voicemail System),
or to call the extension requesting a Call-Back.
Press Erase Msg to delete a Call-Back Request. It will NOT delete a
voicemail message, but will temporarily cancel the flashing indicator.
CALL HISTORY SCREENS:The BEST way to view call history!
Press the blue Applications key; then press Call History.
The display updates (yours may look slightly different)…
Select the category you wish to view.
Callers will be listed in chronological order.
Use the Page Keys to scan multiple pages.
Pressing the key next to a specific caller will
open the Call History Details screen.
To return outside
calls….Press
8 + Dial
(or 8 + 1 + Dial if
long distance)
HELP SCREENS
Press the blue Applications key,
then press Help. (the display updates)
Press the Key Icons key to view 6 pages
showing the functions of the various screen icons.
Press the Quick Help key (where Key Icons previously
appeared) to return to the Quick Help pages.
Note…
Launch PC Help isnotactiveonyoursystem.
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ance
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