Mitel OfficeConnect 5340 User manual

47 Main Street ❘PO Box 592 ❘Warwick NY 10990-0592 ❘800.952.7642 www.alteva.com
Mitel 5340 IP Phone–Quick Reference Guide
Make a call
1. Lift the Handset, or press a LINE
APPEARANCE memory key, or press
the SPEAKER function key.
2A. Dial the number from the keypad.
—or—
2B. Press a SPEED DIAL memory key.
Make a call using Redial
1. Press the REDIAL function key
(or the REDIAL softkey), then:
2. Choose the number by scrolling
through the list with the ARROW keys.
3. Press the DIAL softkey.
Make a call using the Directory
1. Press the MENU softkey.
2. Press the DIR softkey.
3. Enter the first letter of the name using
the keypad.
4. Use the ARROW keys to find the name.
5. Press the DIAL softkey.
Mute a call
While on a call, press the MUTE
function key to toggle between turning
off and on the microphone.
Place a call on Hold
While on a call press the HOLD
function key.
Retrieve a call from Hold
Press the flashing LINE APPEARANCE
memory key.
Transfer a call
While on a call:
1. Press the TRANSFER function
key (or the TRANSFER softkey).
2. Dial the number.
3A. Press the TRANSFER function
key (or the TRANSFER softkey) and
hang up.
— or —
3B.
Announce the call, press the TRANSFER
function key (or the TRANSFER
softkey) and hang up.
Make a three way call
While on a call:
1. Press the TRANSFER function
key twice (or the CONF softkey once).
2. Dial the second number.
3. Announce the call.
4. Press the TRANSFER function
key once (or the CONF softkey) to join
the parties.
Retrieve a message
Press the MESSAGE function key.
Follow the voice instructions.
Date & Time
Display
Message
Waiting
Lamp
Volume/Contrast/
Scroll
Softkeys
Memory Keys
& Memory Key
Label Display
Mute
Speaker
Fixed
Function
Keys
Phone
Key Pad
Memory Key Page Navigation Buttons
(used to navigate through 3 pages of memory keys)
Information
Area Display
Settings Key Allows user to set the contrast and
brightness of the display
Cancel Key Cancels current action.
Redial Key Displays list of recently dialed calls.
Can also be used to dial from a displayed list.
Hold Key Puts current call on hold.
Transfer and Press once to start transfer.
Conference Key Press twice to start conference.
Message Key Accesses your voicemail.
Mute/Unmute Turns off the handset, headset or
Key handsfree microphone.
Fixed Function Key Legend
Additional Information on the operation of this phone is available in the Mitel IP Phone User
Reference Guide or by selecting Help from the web administration interface.

Mitel 5340 IP Phone – Quick Reference Guide
1. Activating a phone
To activate a phone you need (1) an extension number, (2) a phone, and (3) a PIN.
The administrator can provide you with an extension number and default PIN.
1. Connect one end of an Ethernet cable to your network LAN jack and the
other to the phone port marked by the symbol on your
5340 IP phone.
2. If your network is not configured with Power Over Ethernet, connect the
phone power pack to a power outlet.
3. If you also need to connect your computer to the LAN, connect an
Ethernet cable from your computer's network port to the phone port
marked PC.
4. Wait for the Information Area display to show “Logged Out.”
5. Press the ACTIVATE softkey.
The Information Area display will show:
Enter your extension. If you have
login/logout privileges, the
Information Area display will show:
6. Enter your PIN.
7. Press the ENTER softkey. The
Information Area display will show:
where xxx is the extension of your phone.
You have successfully activated the phone and can now make calls.
3. Programming Memory Keys
To customize your phone features, follow these steps:
1. Log in to the web administration interface.
2. Select My Phone in the left-hand menu.
3. Select Mitel 5340 IP Phone from the
Phone Model drop-down list if this is not
already displayed.
Note: The phone that you are currently
logged into will be marked with an *.
4. Select the page of the key you want to program.
5. Select the memory key you want to program.
6. Enter the information in the fields displayed
in the Program Memory Details window.
7. Select Save to save your changes or
Close Window to cancel your changes.
8. The programmed memory key labels will be
shown
beside the keys on the phone’s
Memory Key Label Display.
4. Setting up your call coverage
Call coverage allows you to specify where calls you
do not answer should be directed. Call coverage
options include voice mail, an auto attendant, a
co-worker’s extension, or another phone number
such as your home number or cell phone.
To configure your call coverage, follow these steps:
1. Log in to the web administration interface.
2. Select My Settings in the left menu.
3. From the menu appearing in the main frame,
select View and edit call coverage options.
The main frame will display the call coverage
options.
4. Follow the on-screen instructions.
5. Select the Save button to save your changes.
5. Recording your name announcement
Callers hear your recorded name announcement as
confirmation when they use the auto attendant name
directory to contact you.
Note: The recorded announcement is for the auto
attendant. It is not your voice mail greeting.
To record, or re-record your name announcement,
follow these steps:
1. Log in to the web administration interface.
2. Select Personal Details in the left menu.
3. Select the Record button on the Personal
Details page.
4. When a Record Prompt pop-up window is
displayed, follow the instructions.
2. Logging in to the web administration interface
To log in to the web administration interface, follow these steps:
1. Open your web browser.
(Internet Explorer 6.0 or higher or Mozilla Firefox 1.5.0.4 or higher).
2. Enter the URL for telephone users (provided by your administrator).
The Login screen appears.
3. Enter your extension and PIN (provided by your administrator).
Your personal Home Page will appear.
For assistance on performing any of the functions on this page, select
Help or refer to the Mitel IP Phone User Reference Guide.