NRS Healthcare S21943 User manual

1
USER INSTRUCTIONS
NRS 3 WHEELED STEEL ROLLATOR
S21943 3 Wheel Steel Rollator - Blue S21955 3 Wheel Steel Rollator - Red S21967 3 Wheel Steel Rollator - Grey
General Safety Warning
Please make sure that you read and follow these
instructions carefully. Keep these instructions in a
safe place for future reference.
Maximum User Weight
20 st
125 kg
1. INTENDED USE
The 3 wheeled steel Rollator is designed to provide support and assistance to those unable to, or who lack the
condence to, walk without some level of support. This Rollator is intended for indoor and outdoor use.
2. SAFETY
Warning: Do not exceed the maximum user
weight of 20 st (125 kg).
DO NOT:
• Use the rollator on stairs or escalators and take care
on steep hills.
• Hang items from the handles as this will a󰀨ect the
stability of the rollator.
• Adjust the rollator while in use.
MAKE SURE:
• The rollator is locked in the open position before
use.
• The brakes are fully operational before use.
ONLY:
• Use as a walking aid in the forward direction.
• Use the supplied accessories.
• Transport loads using the bag supplied (maximum
load 5 kg).
3. KEY DIMENSIONS
Handle Height Range: 810 - 910 mm
Length: 590 mm
Width: 250 mm (folded) - 660 mm (Unfolded)
4. UNPACKING
Remove the packaging and check all parts carefully.
Contact your supplier immediately if parts are missing or
damaged and do not try and assemble.
Contents:
1 2
4
3
5
1. 3 Wheeled Rollator
2. Detachable Bag
3. Right Hand Side Handle
4. Left Hand Side Handle.
5. Handle Fixings (hand wheel x 2)

2
5. ASSEMBLY
5.1 Unfolding the Rollator:
Push the frame outward, then lock the frame in place by
pushing the crossbar handle forward until it locks in place.
5.2 Attaching the Handles
Insert the handles and line up the holes.
Insert the hand wheel and turn clockwise to x the handles
in position.
Repeat for the opposite side.
Note: The handle height must be set up correctly for the
user height. Refer to Section 5.3. The hand wheel must
always be on the outside of the rollator frame. Set both
handles to the same height.
5.3 Handle Height Adjustment
Adjust the Rollator handle height so that when the user’s
arm is down to their side, the hand-grip is at wrist height.
This will ensure the arms are at an approximate 20°-30°
bend when using the Rollator.
Undo and remove the hand wheel by turning anti-
clockwise.
Adjust the handle height to the required position, then
ret the hand wheel. Refer to Section 5.2.
Repeat for the opposite handle.
Note: Make sure both handles have been set to the same
height.

3
6. USING THE ROLLATOR
6.1 Brake Operation
To slow down or stop the rollator, pull both brake handles
up.
To apply the parking brake, push the brake handles down
until they lock into place.
Note: Make sure both brake handles have been applied.
Pull both handles up to release the parking brakes.
Warning: If the brakes fail to stop or lock the
wheels, stop using the rollator immediately. Do not use
the rollator again until the brakes have been checked and
correctly adjusted. Refer to Section 7.1.
6.2 Fitting the Bag
Fit the bag over the frame on both sides, then secure
using the tabs and poppers,
Note: Make sure the bag is fully secure before use.
6.3 Removing the Bag
Reverse the tting process in Section 6.2.
6.4 Folding the Rollator
Note: Make sure all items have been removed from the
bag before folding.
Pull the crossbar handle towards you to unlock the
frame, then push the handles together to fold the
rollator.
7. MAINTENANCE
Always check both hand-wheels are secure before use.
Check all wheels are clean and can rotate freely.
Regularly check for wear and damage. Any suspected
faults or damage should be reported immediately to your
supplier and the product taken out of use.
Always check the brakes before use. Refer to Section
6.1.

4
7.1 Brake Adjustment
This section requires some technical ability. Do
not attempt to carry out the adjustment unless
you are condent to do so.
Tighten the Brakes:
Note: The brake adjustment nut is located at the bottom
of the brake cable, above the rear wheel on both sides.
Brake
Locking Nut
Adjustment Nut
1. Use a spanner to loosen the locking nut in an anti-
clockwise direction.
2. Use a spanner to adjust the brake tension. To tighten
the brakes, turn the adjustment nut in an anti-
clockwise direction.
Note: There must be a small gap between the brake
mechanism and the wheel, when the brake lever is
released.
3. Use the spanner to tighten the locking nut in a
clockwise direction.
Note: Use another spanner to make sure the
adjustment nut remains in position, while tightening
the locking nut.
4. Test the brakes in accordance with Section 6.1.
Note: Incorrectly adjusted brakes can lead to injury,
please contact head oce if you require assistance.
8. CLEANING
Make sure that all dirt and debris is removed from around
the wheels, axle and brakes.
To clean the bag wipe with a damp cloth. Do not machine
wash.
Clean the frame regularly, using a general purpose,
neutral detergent and warm water.
Please check the suitability of the cleaning products
before use. Do not use abrasive cleaners or cloths as
these could permanently damage the surface and
invalidate any warranty.
Always allow the product to dry thoroughly prior to use or
storage.
9. SPARES & ACCESSORIES
S21979: Basket & Cover
9.1 To Fit the Basket & Cover
The rollator has two hooks for the basket. Simply hook
the basket over the hooks, then t the cover.

5S21955-UI-3 11-07-2023
NRS HEALTHCARE 4C Altona Road, Blaris
Industrial Estate, Lisburn, Co Antrim, Northern
Ireland BT27 5QB
NRS HEALTHCARE Sherwood House
Cartwright Way, Forest Business Park, Bardon
Hill, Coalville, Leicestershire, LE67 1UB, UK.
Tel: Customer Services: [phone] Email: [e-mail]
NRS Healthcare is a leading supplier of community equipment and daily living aids.
Please visit one of our websites to view our full range of products:
www.healthcarepro.co.uk or www.completecareshop.co.uk
12. GLOSSARY
Manufacturer
LOT
Batch Reference Code Consult the instructions for
use
Warning Authorised representative in
the European Community
MD
Medical Device
REF
Item/Catalogue number European Conformity /
Conformité Européene
UK conformity assessed
marking
20 st
125 kg Maximum User Weight
10. PRODUCT DISPOSAL
This product should be thoroughly cleaned prior to disposal.
This product is manufactured from metal and plastic and can be disposed of through Local Authority Household
Waste and Recycling Centres or through Local Trade Waste Collectors.
11. PRODUCT GUARANTEE
NRS Healthcare guarantee this product for a period of 24 months, from the date of purchase, against faulty materials
and workmanship.
This guarantee does not cover abuse, interference or tampering with any part of the products. Issues arising from fair
wear & tear and customer misuse are not covered.
This guarantee covers domestic use only. If the product is used in commercial or semi-commercial settings such as
care homes, schools, rental or communal accommodation etc, the guarantee is valid for one year only. Consumable
parts are also guaranteed for one year only.
Any guarantee issued by NRS Healthcare does not a󰀨ect your statutory rights.