Oce CS9350 User manual

1 AP-40800 - 1..0
CS9350 INSTALLATION MANUAL
Océ
Please read this manual before
using
Thank you for purchasing an Océ product.
This manual explains the steps for unpacking,
mounting and basic installation before using the Océ
Full-color inkjet printer CS9350.
This manual is intended for owners, installers, and
users of this product.
Understand the contents and instructions in this
manual before installing this product.
Installation ow chart
The broad steps for installation are shown below.
There are instructions for each section beginning on
the next page.
1 Unpacking boxes
1.1 Unpacking the printer box
1.2 Unpacking the stand box
2 Conrmingbundleditems
2.1 Items in the printer box
2.2 Items in the accessory bag
2.3 Items of Waste uid tank box
2.4 Items in the stand box
3Assembling
3.1 The stand assembling procedure
3.2 Assembling the stand
8 Installing the ink cartridge
9 Loading the roll media
7
Setting the display language and units
4 Installation
4.1 Installation environment
4.2 Installation procedure
5 Connecting the power cable
3.3 Detachingprotectivematerials
6 Turning the power ON/OFF
10 Checking the printing condition

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1 Unpackingboxes
Procedures for unpacking boxes are explained.
This product is packaged separately, divided into the
printer and the stand.
1.1 Unpackingprinterbox
Unpack the printer box in accordance with the following steps.
1. Carry the box to where you will unpack it.
2. Remove the bands.
3. Open the box and take out the following
components.
・Accessory bag
・Waste fluid tank box
・Scroller
1.2 Unpacking stand box
Unpack the stand box in accordance with the following steps.
1. Carry the box to where you will unpack it.
2. Open the box and take out the components.
2 Conrming bundled items
After unpacking, please confirm that the product has
not damaged and no components are missing.
2.1 Itemsinthe printerbox
2.2 Items in the accessory bag
2.3 Items of Waste uid tank box
2.4 Items in the stand box
CAUTION
Make sure to unpack this product with three
persons or more.
Whiletaking out theprinterfromthe box,
makesure to removethevinyl sheet andhold
the handles on the printer side.
If the printer is lifted with the vinyl sheet
attached, there is a possibility that the printer
might slip from your hands and be damaged.
No. Name
5 Printer main body
6 Accessory bag
7 Waste fluid tank box
No. Name
1 Printer box
2 Reinforcement packaging
3 Scroller
4 Packing material
NOTE
If any items are damaged or missing, contact Océ
local dealer.
No. Name Q'ty
1 Waste fluid tank 1
2 Waste fluid tank holder 1
3 Waste fluid tank holder stabilizing screws 4
No. Name Q'ty
1 Clean stick 10
2 Paper towel 5
3 Documentation 1
1
No. Name Q'ty
1 Left support 1
2 Right support 1
3 Caster section (left, right) 2
4 Central beam 1
5 Stabilizer 1
6 Book holder 1
7 Hexagon socket head cap screw 12
8 Butterfly bolt 2
9 Hexagonal wrench 1
No. Name Q'ty
1 Printer main body 1 set
2 A0 Scroller 3 inch 1
3 Waste fluid tank box 1
4 Accessory bag 1

CS9350 INSTALLATION MANUAL
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CAUTION
Make sure to unpack this product with three
persons or more.
NOTE
Make sure to hold the specified positions when lifting
the product.
This prevents the product from being fallen and
broken.
Do not hold the media guide. This may affect the
accuracy and correct operation of the product.
No. Name
1 Grips
2 Rubber grips
No. Name
3 Rubber leg tips
4 Media guide
3
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3 Assembling
Procedures for assembling this product are explained.
3.1 Thestandassemblingprocedure
If you will use the stand, assemble it in accordance
with the following steps.
1. Follow the steps shown below to assemble the
right side of the stand.
a. Attach the right support to the caster section.
b. Fasten two hexagon socket head cap screws
with the enclosed hexagonal wrench.
2. Assemble the left side of the stand in a similar
way to step 1.
3. Follow the steps shown below to attach the central
beam to the legs (left, right).
a. Attach the central beam and four hexagon socket
head cap screws to the stand (the left, the right).
b. Fasten the hexagon socket head cap screws with
the enclosed hexagonal wrench, and fasten the
central beam.
4. Follow the steps shown below to attach the
Stabilizer to the Stand.
a. Use 4 Hexagon socket head cap screws to
attach the Stabilizer to the right and left sides
of the Stand (2 each side).
b. Tighten the Hexagon socket head cap screws
using the Hexagonal wrench.
5. Attach the waste fluid tank holder to the right
stand using four screws.
6. Attach the book holder to the right side of the stand.
7. Confirm that each component is fastened firmly
by gently shaking the stand.
3.2 Assembling the stand
Attach the stand to the printer in accordance with the
following steps.
1. Lock two casters on the front side.
2. Hold the following positions when lifting the product.
Panel side : two grips under the product
Opposed side :two rubber grips under the product
3. Place the product on the stand so that the rear rubber
leg tips fit into the holes on the stand.。
4. Attach two butterfly bolts to the stand.
5. Follow the steps shown below to set the Waste
fluid tank.
a. Put the Waste fluid tank in the Waste fluid
tank holder.
b. Attach the Waste fluid tube to the Waste fluid
tank.
c. Attach the Waste fluid sensor cable to the
Waste fluid sensor connector.
No. Name
4 Hexagon socket head cap
screws
No. Name
1 Right support
2 Caster lock
3 Caster section
No. Name
4 Hexagon socket head cap
screws
No. Name
1 Left support
2 Caster lock
3 Caster section
No. Name
4 Hexagon socket head cap
screws
No. Name
1 Central beam
2 Leg (left)
3 Leg (right)
No. Name
1 Leg (right)
No. Name
2 Book holder
No. Name
1 Casters
No. Name
2 Caster locks
No. Name
1 Printer main body
No. Name
2 Holes on the stand
No. Name
1 Butterfly bolts
No. Name
4 Waste fluid sensor cable
5 Waste fluid sensor
connector
No. Name
1 Waste fluid tank holder
2 Waste fluid tank
3 Waste fluid tube
No. Name
1 Stabilizer
2 Stand (left)
3 Stand (right)
No. Name
4 Hexagon socket head cap
screws
No. Name
1 Stand (right)
2 Waste fluid tank holder
No. Name
3 Waste fluid tank holder
stabilizing screws
No. Name
1 Stand (right)
2 Waste fluid tank holder
No. Name
3 Waste fluid tank holder
stabilizing screws
No. Name
1 Stand (right)
2 Waste fluid tank holder
No. Name
3 Waste fluid tank holder
stabilizing screws
3
4
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a=500mm
b=1000mm
c=1000mm
d=1000mm
e=1440mm
f=3000mm
g=2660mm
g
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bc
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NOTE
If the [Power] key is pressed, the product is turned
ON. Press the key again, and turn OFF the power.
Besuretousethespecifiedpowerca-
ble(separately sold) .
Using power cables other than the
specified can cause an electric shock
or fire .
Use a power cord set which is compati-
ble with the safety standards, power
supply voltage, and plug shape used
in the country where this printer is
used .
Use a power cord set which is equip-
ped with a protective earth, and se-
curely connect it to the outlet .
Do not use a damaged power cable. It
may cause an electric shock or fire .
WARNING
3.3 Detaching protective materials
This product has protective materials in the place
shown below.
Detach all protective materials in accordance with the
following steps.
1. Remove all tapes from each cover.
2. Open the front cover and remove the CR belt clip
from the CR belt.
・This completes detaching protective materials.
4 Installation
Procedures and environment for installing this product
are explained.
4.1 Installation environment
Install this product to the appropriate place with refer-
ence to the following.
4.1.1 Installationenvironmentalcondition
Select an installation location in accordance with the
table below.
4.1.2 Installation space
Install on a level floor which meets the following con-
dition.
・It has enough strength to support the weight of the
printer and the stand.
4.2 Installation procedure
Install this product to the installation place in accord-
ance with the list shown below.
1. Check that the two butterfly bolts attaching the
stand and the printer are not loose.
2. Carry the printer to the installation place.
3. Lock two casters on the front side.
4. Check that the two butterfly bolts attaching the
stand and the printer are not loose.
5. Confirm that the waste fluid valve is closed.
5Connectingthepowercable
This section explains how to connect the power cable.
Follow the steps below to connect the power cable.
1. Confirm that the product is turned OFF.
1
No. Name
1CR belt No. Name 2 CR belt clip
WARNING
Do not install the printer in the follow-
ing places where there is a possibility
that the printer may be damaged or
might fall or be fallen by chance .
On a shaky stand
Slanting location
Placeswhere vibrationofother machines
etc. is transmitted .
Do not stamp on the printer or do not
place heavy things on top of it. The
printer may be damaged or might fall
or be fallen by chance .
Cover the printer with blanket and
cloth like tablecloth and do not close
the vent. If the vent is closed, the print-
er could accumulate heat inside and
may cause fire .
Do not install the printer in a location
that has high humidity or is dusty.
It could lead to electric shock and fire .
More than 2940 Pa (300 kg/m2)
Power
Specifica-
tion
Environm-
ental
conditions
Floor strength of
installation place
Power
Supply
Frequency
Range
AC90V - 132V/198V - 264V
50/60Hz ± 1Hz
Power
capacity
Change
rate
Operative
condition
Guaranteed
range of
printing
accuracy
More than 10 A
Temperature:20 °C to 32 °C
Humidity: 40 % to 60 %, No Condensation
Temperature:22 °C to 30°C
Humidity: 40 % to 60 %
Temperature: within 2 °C per hour
Humidity: within 5 % per hour
NOTE
For the weight of the printer and the stand, refer to
the Operation Manual.
NOTE
Please check that the butterfly bolts are not loose
before/after carrying this product.
When transferring or carrying outside, separate the
printer and the stand.
No. Name
1 Casters No. Name 2 Caster locks
No. Name
1 Waste fluid valve
NOTE
For temperature and humidity, avoid locations
such as the following. There is a possibility that
the print quality will be affected.
Places where temperature or humidity may
rapidly change, even though within the required
conditions.
Places that receive direct sunlight, increased illu-
mination or direct air, for example from an air
conditioner.
To keep the temperature and humidity constant, in-
stall this product in a location where the air condi-
tion is adjustable.

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No. Name
1 AC inlet No. Name 2 Power Cable
No. Name
1 Power cable
1
2. Connect the power cable to the AC inlet on the
back of the product.
3. Correctly insert the power cable plug into the pow-
er socket.
6
Turning the power ON/OFF
This section explains how to turn ON/OFF the printer.
6.1 Turning the power ON
Follow the procedure below to turn ON the printer.
1. Press the [Power] key on the operation panel to
turn ON the printer.
・The Power lamp on the operation panel lights up in
blue.
・The printer starts initial operation.
・When the initial operation is complete, the printer
enters normal status.
6.2 Turning the power OFF
Follow the procedure below to turn OFF the printer.
1. Regarding the operating condition of the printer,
confirm the following.
・Printing or other operations are not in progress.
・The operation panel is in normal status.
・The head height adjustment lever is lowered.
2. Press the [Power] key on the operation panel to
turn OFF the printer.
・The Power lamp on the operation panel turns OFF.
・The printer starts operating to turn the power OFF.
・The operation panel displays "Power Off".
・All the lamps on the operation panel and the LCD
monitor are turned OFF.
・ The printer automatically turns the power OFF.
7 Setting the display
language and unit
Once activation has been completed, the printer
requires setting of the language, temperature unit, and
length unit at the time of restart.
Follow the procedure below to setup.
1. Once activation has been completed, "Reboot a
printer" is displayed on the Operation panel. Press
the [Power] key on the Operation panel and turn
the power OFF.
2. Press the [Power] key on the Operation panel and
turn the power ON.
・"Language: English" is displayed on the Operation
panel.
4. Press [+] or [-] key on the Operation panel to select
the set value, and press the [Enter] key.
・To set the language to Japanese, select "Language:
Japanese".
・"Temp: Celsius[C]" is displayed on the Operation
panel.
5. Press [+] or [-] key on the Operation panel to select
the set value, and press the [Enter] key.
・To set the temperature unit to Celsius, select "Temp:
Celsius [C]".
・"Length: mm" is displayed on the Operation panel.
6. Press [+] or [-] key on the Operation panel to select
the set value, and press the [Enter] key.
・To set the length unit to mm, select "Length: mm".
・This completes the setting the display language and
units.
・The printer starts initial operation.
・When the initial operation is complete, the printer
enters normal status.
NOTE
If the head height adjustment lever is raised, the
operation panel displays "Change Head Gap Low".
Lower the head height adjustment lever.
Operation Manual "4.2.5.2 When returning the
print head to the original position"
If "Smart/C End" is displayed on the Operation
panel, follow "Printer activation guide" (separate
volume) and perform "Renew Smart/C".
Printer activation guide
"A-8 Renewing Smart/C"
"B-3 Renewing Smart/C"
NOTE
NOTE
If the operation panel is in the following status,
the power is ON.
The [Power] key is pressed in.
The Power lamp lights up in blue.
Press the key once again and turn OFF the power.

CS9350 INSTALLATION MANUAL
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8 Installing the ink cartridge
This section explains how to install ink cartridges.
Follow the steps below to install ink cartridges.
8.1 Installing 220ml ink cartridges
1. Turn the printer ON.
・The printer starts the initializing operation.
・After the initial operation is compete, "Start Ink
Charge ? > E" is displayed on the operation panel.
2. Press the [Enter] key on the operation panel.
・"Insert Cleaning cart." is displayed on the operation
panel.
3. Take out the cleaning cartridge(4pcs) from the bag.
4. Set the cleaning cartridge to the ink cartridge slot.
・Keep ▲mark of the cleaning cartridge facing up
and insert towards the printer side.
・Insert the cleaning cartridge all the way to the end
of the slot.
・When all cleaning cartridges are installed,
"Busy-Washing" is displayed on the operation
panel,
and the printer starts charging the cleaning fluid.
・When the cleaning fluid has been charged,
"Remove Cartridges" is displayed on the operation
panel.
5. Remove all the cleaning cartridges.
・"Busy-Washing" is displayed on the operation
panel and the printer starts head cleaning.
・When head cleaning is complete, "Wash retry? No"
is displayed on the operation panel.
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6. Press the [Enter] key on the operation panel.
・"Insert InkCartridges" is displayed on the operation
panel.
7. Take out the ink cartridge from the bag
8. Shake the ink cartridge gently two to three times
and insert it into the printer.
・Make sure that the ink cartridges are inserted into
the correct slots.
Match the mark in front of the slot and the color of the
ink before inserting the ink cartridge.
・Keep ▲mark of the ink cartridge facing up and in-
sert towards the printer side.
・Insert the ink cartridge all the way to the end of the
slot.
・When an ink cartridge is installed, "Ink Refill **%"
is displayed on the operation panel and ink replenish-
ment starts.
・Initial filling takes about eight minutes.Ink filling
operation and pause operation are repeated during the
ink replenishment.
・When "100%" is displayed, the ink replenishment is
complete.
・After the ink replenishment is complete, "Media
End" is displayed on the operation panel.
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No. Name No. Name
Ink cartridge slot K
Ink cartridge slot M
Ink cartridge slot Y
Ink cartridge slot C
Ink cartridge
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NOTE
Do not perform the following operations during ink
filling. If filling is interrupted,ink will be lost when
filling is resumed.
Do not turn OFF the power of the printer.
Do not unplug the power cable of the printer.
Do not open the front cover.
Do not raise the media loading lever.
NOTE
If the printer performs the nozzle check printing
immediately after initial ink replenishment is
complete, the following results may occur.
Printed lines become blurred.
The data is partially not printed.
In such cases, follow "6.2.3 Head cleaning" and refill
a small amount of ink. Then, check the printing
result.
If there is no improvement in the print result even
after refill a small amount of ink, leave the printer
unused for an hour or more. Then, refill a small
amount of ink again and check the print result.
If there is still no improvement, contact your local
Océ dealer.
NOTE
To install or remove the cleaning fluid pack and
smart chip card to/from the high capacity pack adapt-
er, refer to the operation manual included with high
capacity pack adapter.
NOTE
Make sure that the cleaning fluid pack and smart
chip are installed on the high capacity pack adapter
before inserting it to the slot. If the high capacity
pack adapters are inserted into the slot without the
cleaning fluid pack, the remaining information will
be rewritten and the cleaning fluid pack will not be
usable.
No. Name No. Name
1 Cleaning cartridge 2 Ink cartridge slots
No. Name No. Name
1 Cleaning cartridge 2 Ink cartridge slots
No. Name No. Name
1 High capacity pack adapter 2 Ink cartridge slots
8.2 Installing high capacity pack adapters
(option)
1. Turn the printer ON.
・The printer starts the initializing operation.
・After the initial operation is compete, "Start Ink
Charge -- > E" is displayed on the operation panel.
2. Press the [Enter] key on the operation panel.
・"Insert Cleaning cart." is displayed on the operation
panel.
3. Take out the cleaning fluid packs (4 pcs) from the
bag.
4.Install the cleaning fluid pack and smart chip card to
the high capacity pack adapters.
5. Insert the high capacity pack adapters into the ink
cartridge slot.
･Insert the high capacity pack adapter all the way to
the end of the slot.
･When all high capacity pack adapters are installed,
"Busy-Washing" is displayed on the operation panel,
and the printer starts charging the cleaning fluid.
･When the cleaning fluid has been charged, "Remove
Cartridges" is displayed on the operation panel.
12

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No. Name
1 Movable flange No. Name 2 Roll media
No. Name
1 Scroller
2 Fixed flange
No. Name
3 Ink cartridge slot
4 Scroller receiver
No. Name
1 Media loading lever
No. Name
1 Front cover No. Name 2 Roll media
No. Name No. Name
Ink cartridge slot K
Ink cartridge slot M
Ink cartridge slot Y
Ink cartridge slot C
High capacity pack adapter
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No. Name
1 High capacity pack adapter
1
2
1
2
1
7. Remove all the high capacity pack adapters.
・"Busy-Washing" is displayed on the operation pan-
el and the printer starts head cleaning.
・When head cleaning is complete, "Wash retry? No"
is displayed on the operation panel.
8. Press the [Enter] key on the operation panel.
・"Insert InkCartridges" is displayed on the operation
panel.
9. Remove the cleaning fluid pack and smart chip card
from the high capacity pack adapter.
10. Install the ink pack and smart chip card to high ca-
pacity pack adapter.
11.Shake the high capacity pack adapter gently two to
three times and insert it to the slot.
･Insert the high capacity pack adapter all the way to
the end of the slot.
・When a high capacity pack adapter is installed, "Ink
Refill **%" is displayed on the operation panel and
ink replenishment starts.
・The ink replenishment takes about four minutes.
・Ink filling operation and pause operation are repeat
ed during the ink replenishment.
・When "100%" is displayed, the ink replenishment is
complete.
・After the ink replenishment is complete, "Media
End" is displayed on the operation panel.
9 Loading roll media
This section explains how to load roll media.
Follow the steps below to load roll media.
1. Set roll media in the scroller so that the roll media
gets winded up in the direction of anti-clockwise
when viewed from the fixed flange side.
2. Push the roll media until its core hits the right
edge of the fixed flange.
3. Attach the movable flange so that it is firmly at-
tached to the roll media core.
4. Set the scroller onto the scroll receiver with the
fixed flange side facing the ink cartridge slots.
5. Turn ON the product.
・The product starts the initial operation.
・The operation panel displays "Media End".
6. Push the media loading lever backward.
・The operation panel displays "Lever Up".
7. Feed the roll media into the media feed slot.
8. Open the front cover, and pull out the roll media.
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No. Name
1 Fixed flange No. Name 2 Roll media
No. Name
1 Roll media No. Name 2 Media feed slot
NOTE
If the Nozzle check printing is performed immediately
after the ink replenishment is complete, the following
results may occur.
Printed line becomes blurred.
The data is partially not printed.
In such cases, follow the Operation Manual "6.2.3
Head cleaning" and charge a small amount of ink.
Then, check the printing result.
If there is no improvement in the print result even
after refilling a small amount of ink, leave the printer
for one hour or more, and refill a small amount of
ink again.
If there is still no improvement, contact your
local Océ dealer.
NOTE
Do not remove only cleaning fluid pack while high
capacity pack adapter is installed on the printer. The
information of the remaining smart chip card will be
rewritten and the cleaning fluid pack will not be usa-
ble.
NOTE
Do not perform the following operations during ink
filling. If filling is interrupted, ink will be lost when
filling is resumed.
Do not turn OFF the power of the printer.
Do not unplug the power cable of the printer.
Do not open the front cover.
Do not raise the media loading lever.
1
5
4
3
2
NOTE
When there is remaining cleaning fluid pack and
smart chip card, clarify the corresponding pack and
card, and store it as a set.
1

21
1 Roll media 2Scroller
No. No. Name
Name
Océ - Technologies B.V.
St. Urbanusweg 43
Venlo, The Netherlands,
P.O. Box 101, NL 5900 MA Venlo
9. Press and hold the front edge of the roll media and
wind it back with the scroller to remove a media bend
or slant.
10. Return the media loading lever to the front and
close the front cover.
11. Press the [+] key or [-] key on the operation panel to
select the type of the loaded media and press the
[Enter] key.
This confirms the media type.
The operation panel displays "Media Initial", and
media initial operation starts.
After the media initial operation is completed, the
operation panel displays "Ready to Print", and the
display enters normal status.
12. Wind back the roll media with the scroller to remove
a media bend.
The media loading is complete.
11 Checking printing conditions
Check the condition of the print head after the ink
replenishment.
1. Turn ON the printer and load the roll media.
8 Loading the roll media
2. Confirm that the printer functions normally.
3. Press the [<] key on the operation panel for two
seconds or more.
Nozzle check printing starts.
4. Check the sample print for blurred or missing
parts in the check pattern.
5. If the nozzle check result indicates that there is a
problem such as mentioned above in the check
pattern, clean the head.
Press and hold the [Cleaning] key on the operation
panel for two seconds or more.
The operation panel displays "Cleaning **%".
Head cleaning starts.
6. Perform nozzle check again and check the
condition of the print head.
7. Perform nozzle check again and check the
condition of the print head.
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No. Name No. Name
1Media loading lever 2Front cover
No. Name No. Name
1 Roll media 2Scroller
NOTE
If one time of head cleaning was not enough to
remove blurred or missing parts in the check
pattern, perform powerful cleaning.
If those problems above were not improved after a
few times of head cleaning, refer to the Operation
Manual "7 Troubleshooting" and perform required
procedures.