Oce PlotWave 340 User manual

Operation guide
Océ PlotWave 340/360

Copyright
© 2014, Océ
All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in
any form or by any means without written permission from Océ.
Océ makes no representation or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose.
Further, Océ reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation to notify any person of such revision or changes.
Edition 2014-12 GB

Trademarks
Océ, Océ PlotWave 340/360, Océ Express WebTools, Océ Publisher Express, Océ Publisher
Mobile, and Océ Mobile WebTools are registered trademarks of Océ.
Adobe®, Acrobat® and Reader® are registered trademarks of Adobe® Systems Incorporated.
Microsoft®, Windows®, Windows XP®, Windows Server 2003®, Windows Vista® , Windows Server
2008® and Windows 7® are either registered trademarks or trademarks of Microsoft® Corporation
in the United States and/or other countries.
Mozilla ® and Firefox® are registered trademarks of Mozilla® Systems Incorporated.
PostScript® 3™ is a registered trademark of Adobe® Systems Incorporated.
'QR Code' is registered trademark of DENSO WAVE INCORPORATED.
PlanWell® Collaborate is a registered trademark of ARC™ Document Solutions.
Products in this publication are referred to by their general trade names. In most, if not all cases,
these designations are claimed as trademarks or registered trademarks of their respective
companies.

Contents
Chapter 1
Introduction.......................................................................................................................11
Notes for the reader....................................................................................................................................... 12
Available documentation...............................................................................................................................14
Chapter 2
Get to Know the Printing System................................................................................... 17
Introduction.....................................................................................................................................................18
The Océ PlotWave 340/360......................................................................................................................18
The key concepts......................................................................................................................................19
Connect your Printing System...................................................................................................................... 22
Working area [Footprint]......................................................................................................................... 22
Connect the mains supply cable and the network cable...................................................................... 23
Switch on the printing system................................................................................................................ 24
The Hardware................................................................................................................................................. 25
The components of the printer (front)....................................................................................................25
The components of the printer (left side).............................................................................................. 27
The components of the printer (back).................................................................................................... 28
The media drawer.................................................................................................................................... 29
The user panel: Océ ClearConnect......................................................................................................... 30
The output delivery..................................................................................................................................31
The components of the scanner (optional)............................................................................................33
The front original tray (optional)............................................................................................................ 34
The folder (optional)................................................................................................................................ 36
The printing system consumables......................................................................................................... 37
Océ ClearConnect: the multi-touch user panel............................................................................................ 38
Introduction to Océ ClearConnect.......................................................................................................... 38
The home screen......................................................................................................................................40
The Smart Access ................................................................................................................................... 42
Presets and advanced settings............................................................................................................... 44
The settings concept................................................................................................................................45
The locations............................................................................................................................................ 47
Job preview.............................................................................................................................................. 49
The job queue and the system menu.....................................................................................................50
Quick Start: default jobs.................................................................................................................................52
The Smart Inbox process for copy, scan, and print jobs...................................................................... 52
Do a default copy job ..............................................................................................................................54
Do a default scan job .............................................................................................................................. 56
Do a default print job .............................................................................................................................. 58
The cloud.................................................................................................................................................. 60
Chapter 3
Define your Workflow with Océ Express WebTools..................................................... 63
Introduction.....................................................................................................................................................64
Océ Express WebTools............................................................................................................................64
Set the security settings for Microsoft Internet Explorer .....................................................................65
Set the security settings for Mozilla Firefox.......................................................................................... 66
The Jobs tab............................................................................................................................................. 67
The Smart Inbox.......................................................................................................................................69
Contents
5

The job states........................................................................................................................................... 70
The System tab........................................................................................................................................ 71
The system monitor.................................................................................................................................72
The Preferences tab................................................................................................................................. 74
The Configuration tab..............................................................................................................................75
The Support tab....................................................................................................................................... 76
Define your Printing System Default Settings ............................................................................................ 77
About the default settings in Océ Express WebTools...........................................................................77
Set another language for Océ Express WebTools................................................................................ 78
Change the language settings in Internet Explorer...............................................................................79
Change the language settings in Google Chrome................................................................................ 80
Change the language settings in Mozilla Firefox.................................................................................. 81
How to edit a setting................................................................................................................................82
View and check the settings ...................................................................................................................83
Save the settings in a file ....................................................................................................................... 84
Load the settings from a file .................................................................................................................. 85
Restore the factory defaults ................................................................................................................... 86
Set the print job default settings............................................................................................................ 87
Set the copy job default settings............................................................................................................ 90
Set the scan job default settings.............................................................................................................91
Manage Jobs on your Printing System........................................................................................................ 93
The Smart Inbox and the queue concept...............................................................................................93
The Smart Inbox and the queue functionality....................................................................................... 95
Use Smart Inboxes in a multiple-user environment............................................................................. 97
Use Smart Inboxes in a repro environment.......................................................................................... 98
Use Smart Inboxes in a multiple-user and repro environment........................................................... 99
Create and open a Smart Inbox for print jobs (Smart Inbox section)............................................... 100
Create and open a Smart Inbox for print jobs (Publisher Express)................................................... 101
Create and open a Smart Inbox for scan jobs..................................................................................... 102
Store print, copy, and scan jobs in the Smart Inbox...........................................................................103
Set the expiration time-out for Smart Inbox jobs............................................................................... 104
Close or delete a Smart Inbox...............................................................................................................105
Configure your Network and Security Settings......................................................................................... 106
Configure the network settings in Océ Express WebTools................................................................ 106
User roles and authorisations...............................................................................................................107
Log in as an authorised user.................................................................................................................108
Log out after your session.....................................................................................................................109
Change the password for authorised users.........................................................................................110
Shut down or restart the system.......................................................................................................... 111
Define the IP type................................................................................................................................... 112
Enable Access control ...........................................................................................................................113
Access control and IPsec settings.........................................................................................................114
Enable or disable the e-shredding function.........................................................................................115
Select the e-shredding algorithm......................................................................................................... 116
Specify the number of overwrite passes............................................................................................. 117
Remote security..................................................................................................................................... 118
Generate a new CA-signed certificate.................................................................................................. 119
Import a CA-signed certificate: import the root certificate ................................................................ 121
Import a CA-signed certificate: Import the intermediate certificate.................................................. 122
Import the CA-signed certificate........................................................................................................... 123
Import a CA-signed certificate: Check and import the root certificate.............................................. 124
Configure the Presets and Stamping..........................................................................................................125
What you need to know about presets ............................................................................................... 125
Set the default print preset ...................................................................................................................126
Configure the custom print preset .......................................................................................................127
Set the default copy preset .................................................................................................................. 128
Configure the custom copy preset ...................................................................................................... 129
Set the default scan preset ...................................................................................................................130
Configure the custom scan preset........................................................................................................131
Create a stamp....................................................................................................................................... 132
Contents
6

Configure External Locations...................................................................................................................... 133
Configure your locations....................................................................................................................... 133
Enable or disable USB........................................................................................................................... 134
Enable PlanWell Collaborate (optional)............................................................................................... 135
Create an external location................................................................................................................... 136
Set a default external location.............................................................................................................. 138
Set a default print destination...............................................................................................................139
Set a default scan destination...............................................................................................................140
Troubleshoot the creation of an FTP external location (after an error message).............................141
Troubleshoot the creation of an SMB external location (after an error message)...........................144
Troubleshoot the creation of a WebDAV external location (after an error message)......................146
Configure the Printer Settings.....................................................................................................................147
Configure the regional settings ........................................................................................................... 147
Configure the user session time-out.................................................................................................... 148
Configure the working hours................................................................................................................ 149
Configure the sleep mode..................................................................................................................... 150
Configure the media request time-out ................................................................................................ 151
Configure the media sizes..................................................................................................................... 152
Configure the pen settings.................................................................................................................... 153
Optimise your Print Quality and Print Productivity................................................................................... 154
Set transparency flattening for PDF..................................................................................................... 154
Set the wipeout correction for PDF...................................................................................................... 155
Set the long plot mode.......................................................................................................................... 156
Set the automatic roll switch................................................................................................................ 157
Set the spool threshold......................................................................................................................... 158
Set the rotation mode............................................................................................................................159
Set the alignment mode ....................................................................................................................... 160
Set the link speed and duplex mode.................................................................................................... 161
Configure Mobile Printing and Scanning................................................................................................... 162
Océ Mobile WebTools........................................................................................................................... 162
Configure Océ Express WebTools settings for a mobile connection................................................ 164
Generate the Quick Response Card......................................................................................................165
Connect your mobile device to Océ Mobile WebTools ..................................................................... 166
Chapter 4
Use the Printing System................................................................................................ 167
What you need to know before you start a job..........................................................................................168
How to feed an original................................................................................................................................169
How to auto-feed an original.......................................................................................................................170
How to use the carrier sheet........................................................................................................................171
Print Jobs - Job submission tools...............................................................................................................172
Use Océ Publisher Express to send a print job................................................................................... 172
Use the Smart Inbox to send a print job.............................................................................................. 174
Use Océ Publisher Select to send a print job...................................................................................... 175
Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job.................177
Use the Océ PostScript® 3 Driver to send a print job.........................................................................179
Use Océ Publisher Mobile to send a print job..................................................................................... 180
Print from your mobile device.............................................................................................................. 182
Use FTP to send a print job................................................................................................................... 183
Use LPR to send a print job...................................................................................................................184
Use the cloud to send a print job..........................................................................................................185
Troubleshoot print job submission...................................................................................................... 186
Basic Print Jobs - Default.............................................................................................................................187
Do a default print job ............................................................................................................................ 187
Direct print ............................................................................................................................................. 189
Print from a USB key............................................................................................................................. 190
Extended Print Jobs - Presets......................................................................................................................191
Print presets on the user panel............................................................................................................. 191
Extended Print Jobs - Advanced Settings.................................................................................................. 192
Contents
7

Advanced settings for print jobs...........................................................................................................192
Basic Copy Jobs - Default............................................................................................................................ 196
Advised settings for copy jobs..............................................................................................................196
Do a default copy job ............................................................................................................................197
Extended Copy Jobs - Presets.....................................................................................................................199
Copy presets on the user panel............................................................................................................ 199
Make a half size copy.............................................................................................................................200
Copy by set............................................................................................................................................. 201
Extended Copy Jobs - Advanced Settings................................................................................................. 202
Advanced settings for copy jobs.......................................................................................................... 202
Make a copy and add a strip................................................................................................................. 209
Make a copy and remove a strip...........................................................................................................210
Make a copy of a specific area of an original...................................................................................... 211
Make a copy and remove a specific area of an original..................................................................... 212
Make a copy and scale to another size.................................................................................................213
Make a copy of a dark original (Diazo)................................................................................................. 214
Make a copy of an original with highlighted colours..........................................................................215
Make a copy on a cut sheet...................................................................................................................216
Make a copy with a stamp.....................................................................................................................218
Basic Scan Jobs - Default............................................................................................................................ 219
Advised settings for scan jobs.............................................................................................................. 219
Do a default scan job ............................................................................................................................ 221
Extended Scan Jobs - Locations and Presets............................................................................................ 223
Scan presets on the user panel.............................................................................................................223
Scan a photo to JPEG format................................................................................................................224
Scan CAD colour to TIFF format........................................................................................................... 225
Scan to a USB key..................................................................................................................................226
Scan to an external location..................................................................................................................227
Scan to a Smart Inbox and collect your file in Océ Express WebTools............................................ 228
Save a scanned document on your mobile device............................................................................. 229
Change the name of a scan job on the user panel..............................................................................230
Extended Scan Jobs - Advanced Settings..................................................................................................231
Available settings for scan jobs............................................................................................................ 231
File type...................................................................................................................................................236
Make a scan and remove a strip........................................................................................................... 238
Pause, resume, or stop an active job..........................................................................................................239
Clear the system........................................................................................................................................... 240
Chapter 5
Maintain the Printing System........................................................................................241
Update your System.................................................................................................................................... 242
Update the software.............................................................................................................................. 242
Update the system software on the user panel...................................................................................243
Update the system software in Océ Express WebTools.....................................................................244
Install the system patches in Océ Express WebTools.........................................................................245
Move the Printing System........................................................................................................................... 246
Switch the printing system off..............................................................................................................246
Disconnect the network cable and the mains supply cable............................................................... 248
Move and re-adjust the printing system.............................................................................................. 249
Connect the mains supply cable and the network cable.................................................................... 255
Switch on the printing system.............................................................................................................. 256
Replace the Media........................................................................................................................................ 257
The media drawer.................................................................................................................................. 257
Remove a media roll..............................................................................................................................258
Unpack the media roll............................................................................................................................261
Load a media roll (position 1)............................................................................................................... 263
Load a media roll (position 2)............................................................................................................... 267
Change the media type and media size............................................................................................... 271
Media types............................................................................................................................................ 272
Contents
8

Media sizes............................................................................................................................................. 273
.......................................................................................................................................................... 0
Refill the Toner............................................................................................................................................. 275
Refill the toner........................................................................................................................................ 275
Replace the residual toner container....................................................................................................278
Maintain the Scanner................................................................................................................................... 280
Clean the scanner...................................................................................................................................280
Calibrate the scanner............................................................................................................................. 283
Chapter 6
License Management..................................................................................................... 285
Introduction to license management..........................................................................................................286
Check your licenses......................................................................................................................................287
Save the currently active licenses...............................................................................................................288
Get a new license file................................................................................................................................... 289
Upload a new license................................................................................................................................... 290
Chapter 7
Account Management.................................................................................................... 291
An overview of Océ Account Center...........................................................................................................292
Océ Account Console ®............................................................................................................................... 293
Introduction to Océ Account Console.................................................................................................. 293
Summary of Océ Account Console...................................................................................................... 294
Enable account management in Océ Express WebTools................................................................... 296
Accounting workflow.............................................................................................................................297
Workflow on the printer..................................................................................................................297
Chapter 8
Support............................................................................................................................ 299
Counter history............................................................................................................................................. 300
View events and maintenance.................................................................................................................... 301
Event messages............................................................................................................................................302
Audit log........................................................................................................................................................305
Remote Service: configure the proxy......................................................................................................... 306
Remote Service: check the connection.......................................................................................................307
Remote Service: allow remote assistance..................................................................................................308
Remote Service: download log files........................................................................................................... 309
Solve Problems.............................................................................................................................................310
How to solve problems with jobs......................................................................................................... 310
Clear an original jam in the scanner.....................................................................................................311
Clear a media jam in the heater section...............................................................................................312
Clear a media jam in the media bypass section..................................................................................314
Clear a media jam in the roll feed section........................................................................................... 316
Print a demo print.................................................................................................................................. 317
Print a test print......................................................................................................................................318
Print the print density chart...................................................................................................................319
Chapter 9
Contact.............................................................................................................................321
Downloads and support for your product..................................................................................................322
Reader's comment sheet ............................................................................................................................ 323
Index.................................................................................................................................325
Contents
9

Contents
10

Chapter 1
Introduction

Notes for the reader
Introduction
This manual helps you to use the Océ PlotWave 340/360. The manual contains a description of
the product and guidelines to use and operate the Océ PlotWave 340/360.
Definition
Attention Getters
Parts of this manual require your special attention. These parts can provide the following:
• Additional general information, for example information that is useful when you perform a
task.
• Information to prevent personal injuries or property damage.
Symbols used in this manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Overview of the attention getters
Word Icon Indicates
WARNING Indicates a warning concerning operations that may
lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay at-
tention to these warnings.
CAUTION General hazard
Indicates a caution concerning operations that may
lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to
these cautions.
This indication has several icons that warn against
various hazards. The icons are shown below.
Hot surface
Electric shock
Moving parts
Laser beam
IMPORTANT Indicates operational requirements and restrictions.
Be sure to read these items carefully to operate the
machine correctly, and avoid damage to the ma-
chine or property. 4
Notes for the reader
12 Chapter 1 - Introduction

Word Icon Indicates
NOTE Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading
these notes is highly recommended.
Indicates an operation that must not be performed.
Read these items carefully, and make sure not to
perform the described operations.
The use of heat-resistant gloves is mandatory when
you carry out the actions concerned.
Safety information
Before using this Océ product, make sure that you read and understand the safety information
which is part of the user documentation. You can download the safety information via "http://
downloads.oce.com"
or, if applicable, find it on the user documentation CD/DVD that is delivered
together with the machine or obtain the safety information from your local Océ representative. To
avoid potential hazards, maintenance is strictly preserved to properly qualified and trained
service technicians.
Notes for the reader
Chapter 1 - Introduction 13

Available documentation
Introduction
This manual is part of a complete documentation set. The following table shows a complete
overview of the available documentation.
NOTE
For up-to-date documentation, visit the Océ downloads page on the internet and find all the
information for your printer.
Available documentation
Documentation Availability
User Manual - Operation guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help - Océ Express WebTools • Embedded in the application
Available in multiple languages.
User manual - Safety guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file (multilingual).
Quick Reference Guide for the use of Océ
Mobile WebTools
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file.
Océ Large Format Systems Connectivity -
Administration guide
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in English only.
Océ Large Format Systems Security - Ad-
ministration guide
• On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in English only.
Available documentation Océ Wide format Printer Driver for Microsoft ® Windows®
Documentation Availability
User guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help • On the download website under the product
name ( "http://downloads.oce.com" ).
Available in multiple languages.
Available documentation
14 Chapter 1 - Introduction

Available documentation Océ PostScript® 3 Driver
Documentation Availability
Installation guide • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help • Embedded in the application
Available in multiple languages.
Available documentation Océ Publisher Select
Documentation Availability
User guide - Océ Publisher Select • On the download website under the product
name ( "http://downloads.oce.com" ).
Available as a PDF file in multiple languages.
Online Help • Embedded in the application
Available in multiple languages.
Available documentation
Chapter 1 - Introduction 15

Available documentation
16 Chapter 1 - Introduction

Chapter 2
Get to Know the Printing System

Introduction
The Océ PlotWave 340/360
Introduction
The Océ PlotWave 340/360 is a black and white, all-in-one wide format print, copy, and scan
system with a multi-touch user panel and an optional colour scanner.
Illustration
Introduction
18 Chapter 2 - Get to Know the Printing System

The key concepts
Introduction
The Océ PlotWave 340/360 features several concepts that make the printer unique.
An understanding of these main concepts is key to optimally profit from your PlotWave system.
Printer configuration
The Océ PlotWave 340/360 printer has 1 or 2 media rolls. The [Océ Scanner Express], the front
original tray, the Océ 2400 fanfold or Océ 4311 fullfold are optional.
Automatic paper feed
The Océ PlotWave 340/360 offers a fully automated paper feed function. Place the roll on the
media drawer's roll loading station, and the paper is fed into the printer, cut, and sized
completely automatically.
The original feed of the scanner is also automated. Feed the paper in the scanner between the
marker lines. The scanner takes the original and aligns it properly to make sure the scan is
correct. The Smart Access displays the detected width, and gives a live scan view of the scanning
process.
Océ Radiant Fusing technology
With the Océ Radiant Fusing technology the printer instantly wakes up and uses half the energy
of comparable systems. When in idle mode, the system is cold and requires minimal energy.
With the wake-up button on the user panel, the user can activate the printer and the system is up
and running within several minutes.
Océ ClearConnect
The Océ ClearConnect is the multi-touch user panel of the Océ PlotWave 340/360 that is used like
a tablet. It gives easy access to all your copy, scan, or print jobs and offers instant feedback on
the system. The breadcrumbs show the navigation of your job, and with the home button you can
always return to the home screen.
Features such as the Smart Inbox, the Smart Access, presets, and access to the cloud make the
Océ ClearConnect unique.
Print functionality
The Océ PlotWave 340/360 supports printing from various applications and drivers. Create and
send jobs from optional drivers or mobile devices. Feel free to start multiple jobs at a time, as the
Océ PlotWave 340/360 allows neatly collated and stacked documents of up to 50 A0/E-size plots
on the [Top Delivery Tray] due to the special air separation technology.
Copy functionality
With the Océ PlotWave 340/360 and the integrated [Océ Scanner Express] a large number of copy
activities can be performed. A wide variety of settings are supported. You can specify the copy
job's layout, media, finishing, image, and quality enhancement options from the user panel.
The key concepts
Chapter 2 - Get to Know the Printing System 19

Scan functionality
The [Océ Scanner Express] offers full hybrid performance with its scan-to-file functionality.
Documents are scanned and copied and then stored digitally. Users can send their files, via SMB,
FTP, LPR, WebDAV, to various locations such as local drives, personal Smart Inboxes, or the
cloud application of your choice. Insert a USB device into the USB port on the multi-touch user
panel to scan to USB, or use Océ Mobile WebTools and Océ Publisher Mobile to scan to your
mobile device.
Live view and preview
The Océ ClearConnect supports a job by offering a live scan view of the scanning process. The
user can see if the document is scanned accordingly. In the preview window the user can also
view the jobs. Swipe between several jobs and pan to view the image in detail.
Mobility and the cloud
The Océ PlotWave 340/360 makes it possible to print from and scan to the cloud application of
your choice. Together with mobile applications such as Océ Mobile WebTools, Océ Publisher
Mobile the printer can be easily accessed and used from any location.
Green button principle
The Océ PlotWave 340/360 is a user-friendly system. Default jobs can be performed by simply
tapping the green button in the Smart Access of the user panel. When you want to change
settings, you can easily switch the presets and tap the green button.
Presets
Predefined settings: presets, listed on the user panel help to edit the job settings for copy, scan,
and print jobs. Presets give easy access to change the most common used settings. To start a job
with different settings you simply select a job tile, select the preferred presets, and tap the green
button. Presets can be predefined in Océ Express WebTools.
Integrated Océ Express WebTools controller application
The Océ Express WebTools controller application supports a centralised workflow.
The application has an intuitive layout from which you can perform many tasks based on user
role defined access. Separate work spaces give you a complete overview and full control over
print and scan job management.
Tasks you can manage are:
• Settings and configuration management
• Network connectivity management
• Queue management
• License management
• System monitoring
• Scan retrieval
• Print job submission
You can access the integrated Océ Express WebTools controller application from any
networked workstation.
The key concepts
20 Chapter 2 - Get to Know the Printing System