Oki C8800 series Service manual

3
Ordering Replacement Supplies . . 5
Using the Printer Menu . . . . . . . . . 6
Navigating . . . . . . . . . . . . . . . . . 6
Menu Summary . . . . . . . . . . . . . 7
Print Media Settings . . . . . . . . . . . 8
Tray 1 and Optional Tray 2 . . . . . . 9
Multi-Purpose Tray . . . . . . . . . . . 11
Exit Trays . . . . . . . . . . . . . . . . . . 13
Duplex Printing . . . . . . . . . . . . . . 14
Power Save Mode . . . . . . . . . . . . 15
Clearing Media Jams . . . . . . . . . . 16
Duplex (370, 373) . . . . . . . . . . 16
Duplex (371) . . . . . . . . . . . . . . 17
Paper Feed (372, 380, 390). . . . 18
Internal (381) . . . . . . . . . . . . . 19
Paper Tray (391, 392). . . . . . . . 21
Common Error Messages. . . . . . . 22
Service & Support . . . . . . . . . . . . 24
Commande de fournitures. . . . 25
L'utilisation des menus de
l'imprimante . . . . . . . . . . . . . . .26
Déplacement . . . . . . . . . . . . . . .26
Sommaire Menu. . . . . . . . . . . . .27
Paramètres de support
d’impression . . . . . . . . . . . . . . .28
Bac 1 et bac 2 optionnel . . . . . . .29
Bac multifonction . . . . . . . . . . . .31
Bacs de sortie . . . . . . . . . . . . . . .33
Impression duplex (recto
verso) . . . . . . . . . . . . . . . . . . . .34
Mode d'économie d'énergie. . . . .35
Dégagement des bourrages . . . .36
Duplex (370, 373) . . . . . . . . . . .36
Duplex (371) . . . . . . . . . . . . . . .37
Alimentation papier (372,
380, 390) . . . . . . . . . . . . . . . .38
Interne (381) . . . . . . . . . . . . . .39
Bac à papier (391, 392) . . . . . . .41
Messages d'erreur courants . . . .42
Service et support . . . . . . . . . . . .45
Contents Table des matières

4
Cómo hacer sus pedidos de
suministros . . . . . . . . . . . . . . 46
Uso el menú de la impresora . . . 47
Navegar . . . . . . . . . . . . . . . . . 47
Resumen de la menú . . . . . . . . 48
Configuración de los Medios
de Impresión. . . . . . . . . . . . . . . 49
Bandeja 1 y Bandeja 2
Opcional . . . . . . . . . . . . . . . . . .50
Bandeja Multi-Uso. . . . . . . . . . . . 52
Bandejas de salida . . . . . . . . . . . 54
Impresión Dúplex . . . . . . . . . . . . 55
Ahorro de energía . . . . . . . . . . . .56
Solución de atascos. . . . . . . . . . .57
Duplex (370, 373) . . . . . . . . . . 57
Duplex (371) . . . . . . . . . . . . . . 58
Alimentación de papel (372,
380, 390) . . . . . . . . . . . . . . . 59
Interno (381). . . . . . . . . . . . . . 60
Bandeja de papel (391, 392) . . . 62
Mensajes de errores comunes . . 63
Servicio y Soporte . . . . . . . . . . . . 66
Pedidos de suprimentos de
reposição. . . . . . . . . . . . . . . . 67
Uso do menu da impressora . . . .68
Navegar . . . . . . . . . . . . . . . . . .68
Resumo do menu . . . . . . . . . . . .69
Config. dos materiais
de impressão . . . . . . . . . . . . . . .70
Bandeja 1 e Bandeja 2
Opcional . . . . . . . . . . . . . . . . . .71
Bandeja multifuncional . . . . . . . .73
Escaninhos de saída . . . . . . . . . .75
Impressão duplex . . . . . . . . . . . .76
Economia de energia . . . . . . . . . .77
Eliminação de atolamentos
de papel. . . . . . . . . . . . . . . . . . .78
Atolamentos 370, 373 . . . . . . . .78
Duplex (371) . . . . . . . . . . . . . . .79
Alimentação de Papel (372,
380, 390) . . . . . . . . . . . . . . . .80
Interna (381) . . . . . . . . . . . . . .81
Bandeja para papel (391, 392) . .83
Mensagens de erro comuns. . . . .84
Assistência técnica e suporte . . .87
Contenido Sumário

5 • English
English
Ordering Replacement Supplies
How to Order
• Consult the dealer where you
purchased your printer.
• Consult an Oki Data Authorized
Sales or Service Dealer. For your
nearest dealer, call
1-800-654-3282.
•U.S., Puerto Rico, Guam,
U.S. Virgin Islands only: Order on
the Internet at
WWW.OKIPRINTINGSOLUTIONS.COM .
•U.S. only: Order toll-free by phone
at 1-800-654-3282, using VISA
®
,
MasterCard
®
, or AMEX
®
.
Order Numbers
Toners/Drums
Important!
Use only genuine OKI Toner
Cartridges.
Fusers and Transfer Belt
Installation
These items include installation
instructions.
Take Advantage of
OKI Supply Manager
• Calculates your usage based on
information you provide.
• Sends you an email reminder
when it’s time to reorder
To register, go to
WWW.OKIPRINTINGSOLUTIONS.COM.
Check Out
Oki Managed Services
A document output analysis of your
business which could save you up to
30% on your printing costs.
Call 1-888-654-6264 to schedule an
appointment with an Oki Managed
Services project manager.
Or, for more information, go to
WWW.OKIPRINTINGSOLUTIONS.COM .
Toner Oki Part No.
Black 43487736
Cyan 43487735
Magenta 43487734
Yellow 43487733
Drum Oki Part No.
Black 43449028
Cyan 43449027
Magenta 43449026
Yellow 43449025
Item Oki Part No.
Fuser, 120V 43529404
Fuser, 230V 43529409
Transfer Belt 43449704

6
Using the Printer Menu
Navigating
Note
Settings made in the printer driver
will override the printer menu
settings.
Navigating the Menu
1. Press
to enter the Menu mode.
2. Press
or
repeatedly to scroll through the
Categories, Items and Values.
3. Press
to select a Category, Item or Value
to change, or to engage the new
setting for a Value.
4. Press
to exit the Menu mode.
For Example
If the MP Tray will normally be loaded
with index cards, set the printer
menu as follows:
1. Press E
NTER .
2. Press + repeatedly until you see
MEDIA MENU
3. Press E NTER .
4. Press + repeatedly until MPT
PAPERSIZE appears.
5. Press E NTER .
6. Press + repeatedly until INDEX
CARD appears on the second line
of the display.
7. Press E
NTER .
An asterisk appears next to your
selection. The setting is engaged.
8. Press O N L INE .

7
Using the Printer Menu
Menu Summary
Summary of Menu
Categories
 Information Menu
Print the Menu Map, Network
settings or Demo page.
 Shutdown Menu
This menu only appears if the
hard disk drive is installed. This
item should always be selected
before switching the printer off,
to ensure that no hard disk data
is lost.
 Print Menu
Set the number of copies, feed
tray used, etc.
 Media Menu
Set media size and weight for
the various trays, etc.
 Color Menu
Set color density, registration,
etc.
 Sys Config Menu
Set power save, timeouts, etc.
 PCL Emulation
This menu controls settings
effective when the printer is
operating in PCL emulation
mode.
 PPR Emulation
This menu controls settings
effective when the printer is
operating in PPR emulation
mode.
 FX Emulation
This menu controls settings
effective when the printer is
operating in FX emulation mode.
 Parallel Menu
This menu controls the operation
of the printer’s Parallel data
interface.
 USB Menu
Set parameters for USB.
 Network Menu
Set network parameters.
 Maintenance Menu
Enable power save, and set
other printer parameters.
 Usage Menu
Indicates page counts and
remaining life for consumables.
Printing the MenuMap
The MenuMap provides a listing of the
current printer menu settings.
1. Press + one or more times until
you see
INFORMATION MENU
2. Press E NTER .
PRINT MENU MAP
EXECUTE
3. Press E NTER .
The MenuMap prints and the
printer goes back on line.

8
Print Media Settings
Always make sure the media setting
matches the print media you are
using.
Improper media settings:
• cause poor quality printing
• cause flaking
• can damage the printer
Printer Driver Versus
Printer Menu
Printer driver settings override
printer menu settings.
Default Settings
The default media weight setting for
all trays is Medium.
Resetting to the Original
Defaults
1. Press E NTER .
2. Press - repeatedly until you see
MAINTENANCE MENU on the
display.
3. Press E
NTER .
4. Press E
NTER .
The printer resets and returns to
the on-line state.
Temporarily Changing the
Media Weight for an
Individual Print Job
If you are printing a job on special
media, you can temporarily load the
media in a tray and change the media
settings for that tray in the driver as
you print the job.
Ranges for Printer Media
Weight
Media weight settings can be made in
the printer menu or the printer driver.
Selectable Media Weight
Settings
Setting Media Weight
Light US Bond: 17 to 19 lb.
Index: 35 to 40 lb.
Metric: 64 to 71 g/m
2
Medium US Bond: 20 to 24 lb.
Index: 42 to 50 lb.
Metric: 75 to 90 g/m
2
Heavy US Bond: 24 to 32 lb.
Index: 50 to 67 lb.
Metric: 90 to 121 g/m
2
Ultra Heavy US Bond: 32 to 53 lb.
Index: 67 to 110 lb.
Metric: 121 to 200 g/m
2

9
Tray 1 and Optional Tray 2
Media Specifications
* LEF = Long Edge Feed: ** SEF = Short Edge Feed:
Weight Range
Tray 1: 17 to 32 lb. US Bond (64 to 120 g/m
2
)
Optional Tray 2: 17 to 47 lb. US Bond (64 to 176
g/m
2
)
Standard Sizes:
Letter (LEF*), Letter (SEF**) [tray 2 only], Legal-14,
Legal-13.5, Legal-13, Tabloid, Executive, A4 (LEF),
A5 (SEF), A6 (SEF) [tray 1 only], B4, B5 (LEF)
Custom Sizes:
Must be defined in
driver before printing:
see your on-line User’s
Guide.
Simplex Printing (printing on one side):
• Min.: 3.94 x 5.83'' (100 x 148 mm)
• Max.: 11 x 17'' (279.4 x 431.8 mm)
Duplex Printing (printing on both sides: duplex unit is
standard on Models C8800dn and C8800dtn, optional
on Model C8800n ):
• Min.: 5.8 x 8.25'' (148 x 210 mm)
• Max.: 11 x 17''' (279.4 x 431.8 mm)
Capacity:
Tray 1: 300 sheets of 20-lb. (75 g/m
2
) paper
Optional Tray 2: 530 sheets of 20-lb. (75 g/m
2
)
paper

10
Tray 1 and Optional Tray 2 (cont.)
Loading Paper
1
2
3
4
5
6 Important! Adjust the paper
size dial to the size of the
paper being used.
7

11
Multi-Purpose Tray
Media Specifications
Weight Range
20 to 53 lb. US Bond (42 to 110 lb. Index, 75 to 200 g/m
2
metric)
Standard Sizes:
Letter LEF*, Letter SEF*, Legal-14, Legal-13.5, Legal-13,
Tabloid, Executive, A4 SEF, A4 LEF, A5 SEF, A6,B4, B5
SEF, B5 LEF, and COM-10, DL, C5, C4 Envelopes
*SEF, LEF: see page 9.
Custom Sizes:
Must be defined in
driver before
printing: see your
on-line User’s
Guide.
Min. 3.94" x 5.83" [100 x 148 mm]
Max. 11" x 17" [279.4 x 431.8 mm]
Default = Letter.
Banners: 8.25 to 8.5'' [210 to 216 mm] wide by up to
47.25'' [1.2 m] long. Must be fed one sheet at a time.
Takes:
• 100 sheets 20-lb. (75 g/m2 ) paper
• 50 transparencies
•10 envelopes
• Labels: max. feed stack = about 3/8-inch (1 cm) high

12
Multi-Purpose Tray (cont.)
Loading Paper
1
2
3
4
5
Letterhead Stationery
•Single-sided printing: load face
up , top edge into the printer.
•Double-sided printing: load face
down with top edge away
from
the printer.
Envelopes
• Load print side up (flap down)
with top edge to the left and
short edge into the printer.
6

13
Exit Trays
Top (Face Down) Exit Tray
This is the exit tray that is normally
used.
• For papers up to 47 lb. US Bond
(176 g/m
2
).
• Holds up to 250 sheets of 20-lb.
US Bond (75 g/m
2
) paper.
• Sheets exit face down.
Rear (Face Up) Exit Tray
• Provides straight-through,
curl-free print path for
transparencies, envelopes, labels
and heavy paper.
• Handles paper from 17 to 54 lb.
US Bond (64 to 203 g/m
2
).
• Holds up to 100 sheets of 20-lb.
US Bond (75 g/m
2
) paper.
• Sheets exit face up (for multi-page
documents, select reverse order
printing in your application Print
dialog box).
Note
If the rear tray is open, all printed
pages will exit there regardless of
the printer driver setting.
Opening the Rear-Feed Tray
1
2

14
Duplex Printing
(Printing on Both Sides of the Page)
Long Edge versus Short
Edge
Long Edge
Short Edge
Specifications
Paper Weight
20 to 28 lb. US Bond (75 to 105
g/m
2
).
Note
If you experience curling with 20
or 24 lb. paper, switch to 28 lb.
Paper Feed
Tray 1, Optional Tray 2 or MP Tray.
Paper Exit
Top Exit Tray or Rear Exit tray.
Paper Sizes
• Standard : Letter, Legal-14,
Legal-13.5, Legal-13, Tabloid,
Executive, A4, A5, B4, B5.
•
Custom :MP Tray only, minimum
5.8" x 8¼" (148,5 x 182 mm),
maximum 11.69 x 16.5" (297 x
420 mm).
How to Print a File Using
the Duplexer
Open the file you wish to print and
click File
→ Print. Select the C8800
Series printer.
Windows
1. For all but Windows 2000, click
Properties or Preferences.
Otherwise go to step 2.
2. On the Setup tab, select Long
Edge or Short Edge under 2-Sided
Printing.
Macintosh
1. Under Presets, select Duplex.
2. Under Duplex, select Long-Edge
Binding or Short-Edge Binding.

15
Power Save Mode
Power Save sets how long the printer
waits before going into standby
mode. This saves energy, but the
printer requires time to warm up
when it receives a print job or if you
want to enter the menu and change
settings.
Setting the Power Save
Interval
1. Press + repeatedly until you see
SYSTEM CONFIG MENU on the
display.
2. Press E
NTER .
POW SAVE TIME
60 MIN *
3. Press E NTER .
The second line of the display
starts blinking.
4. Press + repeatedly until the value
you wish to select (
5, 15, 30, 60
[default], or 240 minutes)
appears on the display.
5. Press E NTER twice.
The new setting is engaged and
the second line of the display stops
blinking.
6. Press O
N L INE .
Disabling (or Re-enabling)
Power Save
The printer comes set for Power Save
enabled. To disable (or enable) Power
Save
1. Press E
NTER to enter the Menu
mode.
2. Press - repeatedly until you see
MAINTENANCE MENU on the
display.
3. Press E
NTER .
4. Press + repeatedly until you see
POWER SAVE
ENABLE *
5. Press E NTER .
The second line of the display
starts blinking.
6. Press + to toggle back and forth
between DISABLE and ENBABLE.
7. Press E
NTER twice.
The new setting is engaged and
the second line of the display stops
blinking.
8. Press O
N L INE .

16
Clearing Media Jams
Duplex (370, 373)
Jam 370 or 373
1
2
3
Caution! Fuser may be hot!
If the Sheet is trapped in the
Fuser:
1
2
If sheet does not come out:
3
4
5
6

17
Clearing Media Jams
Duplex (371)
Jam 371
1
Power off!
2
3
4
5
6
7

18
Clearing Media Jams
Paper Feed (372, 380, 390)
Front Cover Jams 372, 380 MP Tray Jam 390 (MP Tray)
1
2

19
Clearing Media Jams
Internal (381)
Jam 381
1
Caution!
The fuser behind the cyan (C)
toner may be HOT.
2
Caution!
To avoid damage to the drums:
• Be sure to set the drums on a flat
surface.
• Do not expose the drums to light
for more than 5 minutes.
• Do not touch the shiny green area
on the bottom.
3
Note
To remove a sheet trapped in the
fuser:
4
5
CM
Y
K

20
Clearing Media Jams
Internal (382, 383)
Jams 382, 383
1
2
• If the sheet does not come
out easily, continue.
3
4
5
6
6
5