OSIM uLove 3 User manual

uLove 3
OS-8218 Operation Manual

1) English
2) Simplified Chinese 简体中文
3) Traditional Chinese 繁體中文

1
Safety 2
Names of parts and functions 6
Chair control Operations 9
Programs available in App. 10
Preparation before use 11
Bluetooth Music Streaming 12
After using the uLove 3 13
Massage programs and selections 14
Product care and storage 17
Troubleshooting 18
Specifications 21
Contents
OS-8218 uLove 3
Thank you for purchasing the OSIM uLove 3 massage chair. Please read the operation
manual thoroughly for the correct methods of usage and take special notice of the
safety section before you start.
This manual should be kept on hand for easy reference. It is your guide to a safe and
efficient operation.
ENGLISH

2
IMPORTANT SAFETY INSTRUCTIONS
When using the product, please take special notice of the following basic precautions:
Read all instructions before using the product.
DANGER – To reduce the risk of electric shock:
Always unplug this product from the electrical outlet immediately after use and before
cleaning.
WARNING– To reduce the risk of fire, burns, electric shock, or injury to persons:
1) Use this product only for its intended use as described in this manual. Do not use attach
ments not recommended by the manufacturer.
2) The product should never be left unattended when plugged in. Unplug from electrical
outlet /power source when the product is not in use, and before putting on or taking off
parts.
3) Do not operate the product under a blanket or pillow. Excessive heating may occur and
cause fire, burns, electric shock, or injury to persons.
4) Do not use the product if the electrical outlet /power source is loose.
5) Do not connect or disconnect the power plug /USB cable from the electrical outlet /power
source with wet hands.
6) When disconnecting the power plug /USB cable, remove it by holding the plug /USB cable
head, and not by the cord /cable.
7) Do not operate the product if it has a damaged cord or plug /USB cable, a malfunction,
a power failure, or it is dropped into the water. Injury may occur when power is restored
unexpectedly. Return the product to OSIM Service Centre for examination and repair.
8) If the power plug /USB cable or power cord is damaged, it must be replaced by OSIM
Service Centre or its authorized service agents.
9) Do not carry this product by the power cord /USB cable or use the power cord /USB cable
as a handle.
10) Keep the product power cord /USB cable away from heated surfaces.
11) Do not place the power cord /USB cable under the product or any other heavy objects.
12) Do not wind the power cord /USB cable around the product.
13) Do not operate the product with the air openings blocked. Keep the air openings free of
lint, hair, and the like.
14) Remove power plug /USB cable from the electrical outlet /power source immediately
should liquid be spilled onto the product as this may result in electric shock.
15) Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
16) To stop using the product, turn off all controls and remove the power plug /USB cable
from the electrical outlet /power source.

3
17) Do not drop or insert any object or flammable material into any openings of the
product. This may result in electric shock, malfunction or risk of fire.
18) Children should be supervised to ensure that they do not play with the product.
19) This product can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Keep children away when the product is
in operation.
20) Cleaning and user maintenance of the product shall not be made by children.
21) Do not use or operate the product when your body or hands are wet.
22) Do not use this product outdoors.
23) Do not use the product in an excessively humid or dusty environment as it may result in
malfunction.
24) Do not use the product in temperatures higher than 40˚C.
25) Do not expose the product to heaters, stoves or direct sunlight.
26) Do not cover the product during operation. This may result in a rise in motor tempera
ture and subsequent malfunction or fire.
27) Do not use the product in the event of a lightning storm.
28) If you should use the product in a cold room, do not increase the room temperature
abruptly. It is recommended that you increase the temperature gradually to a normal
level.
29) If the product is brought into a warm environment from a cold place where it was
stored, wait for an hour before use as there may be water droplets on mechanical parts
due to condensation. Using the product under such condition may result in malfunction.
30) Do not fall asleep when using the product.
31) When used initially, be careful and test out in low intensity for a short period to under
stand how the different product features work and what intensity you prefer.
32) Be sure to start on the gentle massage program if using the product for the first time.
33) Do not apply massage rollers directly on joints of elbows and knees, breasts or
abdomen.
34) If your legs slip off the footrest during massage, do not force them back in when the
kneading discs are clamped as this may result in injury or product malfunction.
35) Do not stand on or in product. Use only while seated.
36) Place and use the product on an even, non-slip floor.
37) Do not use the product if the fabric of the footrest is torn and the internal components
are exposed.
38) Do not disassemble the fabric cover of the product. Touching the internal components
of the product may result in malfunction or an electric shock.
39) Do not dismantle, drop, or subject the product to shock or vibration.
40) Do not use the product in combination with other therapeutic equipment or electric
blanket, etc., as this may result in ineffectiveness or injury.

4
41) Do not rest or place heavy objects on the product as this may result in malfunction.
42) The product must only be serviced or repaired by the OSIM Service Centre. Do not at
tempt to disassemble or repair the product.
43) Some noise may be heard from the product while in use. This is due to the structure of
the product and is normal.
44) Please do not use the product if you are not feeling well or under the influence of alcohol.
45) Stop using immediately should you experience discomfort and consult your doctor if you
experience any abnormal or severe pain.
46) The product has a heated surface. People who are insensitive to heat must be careful
when using the product.
47) This product is not intended for self-diagnosis or self-treatment of conditions that should
be managed by a qualified health care provider.
48) If you are under any medication or have any medical conditions, please consult your
health care provider first before use.
49) Avoid food intake for at least an hour before massage /usage.
50) The suggested usage duration is 15 minutes. Ensure that the product rests for 10 minutes
before it is being used again as continuous usage over a long period may activate the
overheat protection device.
51) It is recommended that your usage do not exceed a total of 30 minutes per day as this
may result in excessive stimulation and adverse effects.
52) Do not use the product when the upholstery or seat is removed. This may cause injury or
malfunction.
53) Do not rest or place heavy objects on the armrests, footrest or backrest as this may result
in injury or malfunction.
54) Do not exert excessive force on the back of your neck while using massager.
55) Do not insert your hand or foot along the paths of the massage rollers during usage as
this may cause injury.
56) Keep children away from extended footrest (or other similar parts).
57) For product using 3-pin plugs in some territories, please connect to a properly grounded
outlet only.
58) Type certified qualified low-power RF motor, without permission, companies, companies
or users may not change the frequency, increase power or change the original design
characteristics and functions.
59) The use of low-power RF motors shall not affect the safety of flight and interfere with
legitimate communications, and should be deactivated immediately if interference is
detected and improved to the point where there is no interference.
The legal communication in the preceding item refers to radio communications operating
in accordance with the provisions of the Telecommunications Law. Low-power RF
motors are subject to interference with legal communications or industrial, scientific
and medical radiometry motor equipment.

5
SAVE THESE INSTRUCTIONS
This product is intended for household use only
Warranty is subjected to cancellation if the product is used for
commercial purposes.

6
Names of parts and functions
*Product images are for illustrative purposes only and are not drawn to scale.
14
Massage chair
2
1
5
13
6
8
15
9
3
4
7
10
11
12
16
18
17
19
1. Ottoman lever
(Rotate to/from ottoman position)
2. Seat with seat massage unit
3. Control panel
4. Well-being sensors
5. Upper arm massage unit
6. Surround sound speakers
7. BT number and QR code
8. Backrest pad
9. Headrest pad
10. Hip massage unit
11. Entertainment stand holder and USB Port
12. Hand massage unit
13. Footrest massage unit
14. Backrest cover
15. Casters
16. Power cord and power plug*
17. Power inlet
18. Main power switch
19. Entertainment stand
*Power plug will vary according to country

7
Names of parts and functions
Control Panel (left)
Reset button
Bluetooth on/off
and connectivity
LED indicator
Well-Being sensors
Massage intensity
adjustment, 3D
protrusion
Warm air on/off
Pause button.
Bluetooth LED indicator
Blue glowing Light Bluetooth on, waiting to pair with smart device
Blue Light
No light
Bluetooth connected to smart device, in operations
Bluetooth is off, to wake up, press and hold for 3 secs
Foot massage
width adjustment,
wide/narrow
Foot massage
vibration on/off
Shoulder position
adjustment

8
Caution
Control Panel (right)
LED indicator
White LED light Chair on Standby
Red LED light Chair power on and in operation
• Do not operate the control panel with wet hands.
• Do not operate the control panel using sharp-edged or hard objects. It may result in scratches/
damage.
l
l
l
l
l
l
l
V
V
Chair wake up button
and Emergency stop
button
Auto program 1-5
To select program, press
and hold button, chair
to move to designated
position. Massage starts.
Footrest movement
control
Well-Being sensors
Backrest
adjustment control
LED indicator
Names of parts and functions

9
Chair control via Control Panel
On the Right Control Panel, you can pick between these 5 Auto Programs
I. uLove 3 Signature
II. Neck and Shoulders
III. Lumbar and Butt
IV. Stretch
V. Sleep
On the Left Control panel, you can adjust some basic controls
I. Refer to page 7 for available controls.
II. You can still pair with your device for music streaming in control panel mode.
Chair control via App
1. Download OSIM Well-Being App, you will find the uLove 3 link..
2. Register user account.
3. Once registration completed, you can proceed to pair with uLove3
4. For the 1st connection, look on the Left Control Panel for the Bluetooth logo, press & hold
for 3 secs.
5. You will hear a “Beep” sound.
6. The chair’s Bluetooth number will appear on the App.
7. Click to pair and follow the steps in App.
8. You are ready to control uLove 3 via App once the set-up is completed.
Chair control operation

10
Auto Programs
• uLove 3 Signature
• Head and Neck
• Neck and Shoulders
• Lumbar and Butt
• Stretch
• Sleep
• Sports Recovery
• Beauty
Tension Programs
• Chair will automatically measure your tension level and recommend a massage program, based
on your tension score.
Manual Program
• Manual massage techniques and adjustments to target specific body areas for a targeted
massage.
Full control of the uLove3 functions and downloading of new massage programs are
available via OSIM Well-Being App.
Programs available in App.

11
Preparation before use
• As the uLove 3 is heavy, please exercise
extra care to not damage floor surfaces
when positioning it.
Placing the uLove 3
• Ensure that there is a minimum clearance
of 10 cm behind and 80 cm in front of
the uLove 3 (as shown) to allow it to
recline and extend the footrest without
obstruction during operation.
• Maintain a minimum distance of 1 meter
from AV devices such as television sets or
radio to prevent signal interference.
10 cm
80 cm
• Do not attempt to move the uLove 3
alone. This may cause injury.
• Do not move the uLove 3 with someone
on it. This will cause the uLove 3 to tip over
and cause injury.
Moving the uLove 3
The uLove 3 is heavy, do not attempt to move
the chair alone.
The chair is fitted with casters for easy of
maneuvering over a short distance with 2
physically able persons.
• Before moving the chair, ensure the chair
is in upright position.
• Turn off the main power switch and
disconnect the power plug.
• Lift the front of the uLove 3 as shown and
wheel it to the desired location.
Caution
•When reclining or incline uLove 3, please
ensure there are no object/person behind
or in front of all the moving parts.
Caution
Casters

12
Bluetooth Music Streaming
Bluetooth pairing for Music Streaming when
controlling uLove3 via OSIM Well-Being App
• During the process of pairing uLove 3 with the App, you will be given the option to pair for
music streaming.
• If you have chosen to do that, you are already set to stream music.
But if you didn’t, go to your smart device setting to pair with uLove 3’s Bluetooth Speakers. Once
Paired, you can start to stream music.
Bluetooth pairing for Music Streaming
when controlling uLove 3 Via Contol Panel
• Turn on Bluetooth on your smart device. Search for the uLove3’s Speakers Bluetooth,
uLove3_xxxxxxxx_LBTXX.
• Connect. Wait for connection confirmation.
• Starting music streaming.
Caution
• When adjusting the backrest and footrest, always ensure there is no object under/near the
footrest/ backrest and keep children or pets away to prevent injury.
• Do not sit on the uLove 3 footrest when it is raised. Any heavy weight on the footrest could
cause damage to the mechanism, accident or injury.
• Ensure that the backrest returns to its most upright position before sitting on the uLove 3, and
reclining it according to your preference.
• Do not place fingers or objects in the gap between the seat and the backrest/footrest.

13
Backrest and footrest massage unit
•Return the backrest to the upright position and lower/retract the footrest completely after use.
• This allows you to safely leave the chair.
• While retracting the footrest, do not fully extend your legs.
Caution
Footrest massage unit
• Footrest unit can only be fully stored in Ottoman position.
After using the uLove 3

14
The OSIM uLove 3 features 2 different controls to select massage
programs or operate the chair.
•uLove 3 Control Panel for 5 featured auto programs and basic controls. (see page 7 & 8).
•OSIM Well-Being App allow user to have access to all available controls / programs and
downloads.
Massage programs and selections
OSIM Well-Being App download
Download the OSIM Well-Being App to enjoy additional product features exclusively through
the App.
Method 1 :
a: You can directly open OSIM Well-Being App via NFC tag.
Tap your smart device against the NFC tag on the product and it will open up the
OSIM Well-Being App.

15
Massage programs and selections
b: You will be redirected to the OSIM Well-Being App if it is installed on your smart device.
c: If the OSIM Well-Being App is not installed on your smart device, you will be redirected to
the App Store, Google Play or the OSIM Well-Being App introduction page (depending on
your mobile operating system) for easy download.
Method 2 :
Scan the QR code below to download and install App for free.
Method 3 :
Go to the respective app stores (depending on your operating system and region), search for
“OSIM Well-Being” to download and install App.
OSIM Well-Being

16
•Please check the NFC location on your smart device before using this feature as it varies for
different models.
•You may need to remove the cover on your smart device for better sensitivity.
Functionality of OSIM Well-Being App
•You are able to control the product through the OSIM Well-Being App.
•New features will be highlighted and made available in the App, so that the product can stay
up-to-date with the latest features.
Compatibility of OSIM Well-Being App
•Due to variations in operating systems, non-compatibility could occur. We recommend
updating your mobile operating system whenever a new version is available to enjoy the new
App features. The minimum requirements for mobile operating system are subjected to change
without notice.
•All smart devices require a compatible wireless connectivity (Wi-Fi or cellular data networks).
•For updates on OSIM Well-Being App, please visit the respective App stores.
•Notifications of App updates are encouraged to be enabled, and it is recommended that you
install all updates to ensure that the App will function correctly and is kept up to date.
Massage programs and selections
Note

17
Product care and storage
Chair placement and storage
Environmental factors can strongly affect the product physically and mechanically. Do not expose
the product to direct sunlight or in places with extreme heat or air-conditioning vents. These can
cause the upholstery to dry up, crack or the color to fade.
If the product is not to be used for a long period of time, cover it with a dust cover and disconnect
the power plug from the electrical outlet.
Clean the product using a dry cloth regularly
Before cleaning, ensure that the main switch is turned off and the power plug is disconnected from
the electrical outlet.
The upholstery of the product is customarily exposed to the natural body oils of users.
The main unit structure and fabric can be cleaned thoroughly with a piece of soft, dry cloth. The
common micro-fiber cleaning materials or gloves are very well suited for this routine maintenance
process. Such materials and gloves are available for sale in most DIY shops.
Do NOT use wet elements for cleaning
The product is made up of electrical components and mechanical parts, which are all very sensitive
to moisture. Under no circumstances should they be exposed to any form of water or moisture.
If you use water (eg. a wet cloth) to clean the upholstery, the coating may be eroded and the
protection for the product will be diminished.
As for the controller, it may result in malfunction if you use a wet cloth to clean.
Do NOT use cleaning agents
Under no circumstances should you use any cleaning agents, like benzene or thinner to clean the
product. This may cause the color of the upholstery to fade.
Do not wash the upholstery using washing machine. This may result in the deterioration of
upholstery.

18
• These sounds originate from the internal mechanism
within the uLove 3 during operation.
• This may occur during normal usage and is not due to
malfunction.
Problem Possible causes/action
• Frictional sound of rollers
against backrest.
• Frictional sound of rollers
within the foot massage unit.
• Motor sound during operation.
• Loud sound during tapping and
kneading program.
• The auto timer for massage duration has lapsed.
• The uLove 3 is equipped with a thermal resetting
protection device. This is an added safety feature to
protect your massage chair from overheating.
• The Power/Stop button [ ] or Reset button
[ ] was pressed accidentally.
• If the uLove 3 stops and fails to restart as a result of
overheating, turn off the main switch for at least 30
minutes. Failure to do so may result in the uLove 3
resuming operation unexpectedly when the device cools
down.
• Operation stopped and the
massage rollers move to its
default position.
• Check the power plug and ensure that it is securely
connected to the electrical outlet.
• Check the power cord connection at the back of the
massage chair.
• Ensure that the main switch is turned ‘ON’.
• If the same problem persists, please turn off the main
switch, disconnect the power plug from the electrical
outlet and contact OSIM Service Center.
• Control panel does not function
correctly.
If you encounter problems operating the uLove 3, please check the following points for rectification.
If problems persist, please switch off the uLove 3, disconnect the power plug from the electrical outlet
and contact the OSIM Service Center* for servicing.
Do not disassemble or attempt to repair the uLove 3 yourself. Doing so will void the warranty
and OSIM will not be responsible for any subsequent consequences.
Troubleshooting
• Stop use immediately and contact OSIM Service Center
for assistance.
• Power cord and plug are
abnormally hot.
• The Safety Stop button [ ] was pressed accidentally.
• Reset it by turning off and on the main switch located at
the back of the chair.
• If the same problem persists, please turn off the main
switch, disconnect the power plug from the electrical
outlet and contact OSIM Service Center.
• Massage stops midway.