OSIM uDream OS-8208 User manual

1
Safety 2
Names of parts and functions 4
uDream App features and compatibility 6
App download 7
Recommended usage of Well-being sensors 9
Product care and storage 10
Troubleshooting 11
Specifications 14
Contents
OS-8208 uDream
Thank you for purchasing the OSIM uDream. Please read the operation manual thoroughly
for the correct methods of usage and take special notice of the safety section before you start.
This manual should be kept on hand for easy reference. It is your guide to a safe and efficient
operation.
ENGLISH

2
IMPORTANT SAFETY INSTRUCTIONS
When using the product, please take special notice of the following basic precautions:
Read all instructions before using the product:
DANGER– To reduce the risk of electric shock:
Always unplug this product from the electrical outlet immediately after use and before cleaning.
WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons:
1) The product should never be left unattended when plugged in. Unplug from electrical outlet
when it is not in use, and before putting on or taking off parts.
2) Use this product only for its intended use as described in this manual. Do not use attachments
not recommended by the manufacturer.
3) Never operate the product if it has a damaged cord or plug, a malfunction, or it is dropped
into the water. Return the product to OSIM Service Center for examination and repair.
4) Do not carry this product by the power cord or use the power cord as a handle.
5) Keep the product power cord away from heated surfaces.
6) Do not operate the product with the air openings blocked. Keep the air openings free of lint,
hair, and the like.
7) Do not drop or insert any objects into any openings of the product.
8) Do not use this product outdoors.
9) Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
10) To disconnect, turn off all controls and remove the power plug from the electrical outlet.
11) Do not stand on or in the product. Use only while seated.
12) Children should be supervised to ensure that they do not play with the product.
13) This product can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved.
14) Cleaning and user maintenance of the product shall not be made by children.
15) Product has a heated surface. Persons insensitive to heat must be careful when using.
SAVE THESE INSTRUCTIONS
This product is intended for household use only

3
Usage environment
• Do not operate the product in
environments with high temperature and/
or high humid.
• Do not operate the product in a dusty
environment.
• Do not expose the product to heaters,
stoves or direct sunlight.
• Place and use the product on an even non-
slip floor.
• This product is not for commercial
purposes.
Safety precautions
• Remove footwear and all accessories from
body before use.
• Do not use the product when the
upholstery or seat is removed or with
internal component exposed. This may
cause injury or malfunction.
• Do not rest or place heavy objects on the
product as this may result in malfunction
or damage to it.
•
To prevent accidental injury, do not allow
children and pets to play near the product,
especially under the back of the chair,
under the foot massager or the seat.
• Remove power plug from the electrical
outlet immediately should liquid be
accidentally spilled onto the product as
this may result in electric shock.
• Users must not attempt to disassemble or
repair the chair. All repairs or replacement
of parts must only be done at OSIM’s
Service Center or by an authorized service
agent.
• Power cord must be unobstructed at all
times, i.e. not twisted, not wind around the
product and do not place anything heavy
object on it.
• Do not use the product if the electrical
outlet is loose.
• When disconnecting the power plug, pull it
out by holding the plug, not the cord.
• Do not use the product in the event of a
power failure. Injury may occur when power
is restored unexpectedly.
• Wait for at least an hour after meal before
using the product.
• Recommanded to keep massage sessions to
30 minutes a day.
• Wear suitable clothing, do not massage with
bare skin.
• Do not use the product when your body is
wet or operate with wet hands.
• Do not place your hands or feet along the
path of the moving mechanism during use
as this may cause injury.
• Do not use the product if you are not feeling
well or under the influence of alcohol.
• This product is not intended for self-
diagnosis or self-treatment of conditions
that should be managed by a qualified
health care provider.
• Stop using immediately and consult your
health care provider should you experience
discomfort or any abnormal or severe pain.
• If you are under any medication or have
any medical conditions, please consult your
health care provider first before use.
Safety

4
Names of parts and functions
Main unit
1. Seat cushion
2. Hip and thigh massage unit
3. Cup holder compartment
4. Well-being sensors
5. Armrest massage unit
6. Scent cartridge holders
7. Control panel
8. Speakers
9. Upper arm massage unit
10. Ambient light
11. Headrest cushion
12. Backrest cushion
13. Chair serial number QR code
14. Entertainment stand holder and USB port
15. Backrest cover
16. Lever for footrest rotation
(restore to Ottoman position)
17. Footrest massage unit
18. Casters
19. Power plug* and cord
20. Power inlet
21. Main power switch
* Power plug will vary according to country
18
16
17
19
15
1
7
4
5
2
8
2120
6
3
9
14
12
13
11
10

5
• Do not operate the control panel with wet hands.
• Do not operate the control panel using sharp-edged or hard objects. It may result in damage.
Caution
Names of parts and functions
Control panel
To power On/Off uDream.
To end massage sequence
and return to default position.
To activate the footrest
extension / retraction
position to user
preference.
3 targeted massage
programs for quick and
easy selection without
App.
Solid blue light shows
active Bluetooth
connection between
chair and device.
Adjustment to achieve
optimal shoulder position
for best massage.
To return the chair to home
default position.
To activate the chair incline
and recline position to user
preference.
3 separate buttons
to control 3 separate
functions. Toggle to on
or off.
Standby / Stop button
Footrest extension /
retraction
3 Auto Programs Bluetooth LED
indicator
Shoulder position
Reset button Backrest incline / recline
On/Off button for
Control panel lock /
Ambient light / Scent

6
App features and compatibility
Music streaming via Bluetooth
• Search for uDream, and the Bluetooth code should be in this format: OS8208 xxxxxxx.
• Connect. Wait for connection confirmation.
• Start music streaming.
Massage programs and selections
You can start a massage program through the following methods:
1) uDream control panel features 3 targeted massage programs and basic controls (see page 5).
2) Through in-App AI Stress Analysis, which automatically recommend user with the most ap-
propriate program based on the body tension score.
3) Download the OSIM Well-Being App to access auto massage programs.
Control panel only allows for 3 auto massage program selections. Manual massage controls are
available on App only.

7
App download
OSIM Well-Being App download
Download the OSIM Well-Being App to enjoy additional product features exclusively through
the App.
Method 1 :
a: You can directly open OSIM Well-Being App via NFC tag.
Tap your smart device against the NFC tag on the product and it will open up the
OSIM Well-Being App.
OS-8208
OS-8208
b: You will be redirected to the OSIM Well-Being App if it is installed on your smart device.
c: If the OSIM Well-Being App is not installed on your smart device, you will be redirected to
the App Store, Google Play or the OSIM Well-Being App introduction page (depending on
your mobile operating system) for easy download.
Method 2 :
Scan the QR code below to download and install App for free.

8
App download
Method 3 :
Go to the respective App stores (depending on your operating system and region), search for
“OSIM Well-Being” to download and install App.
OSIM Well-Being
•Please check the NFC location on your smart device before using this feature as it varies for
different models.
•You may need to remove the cover on your smart device for better sensitivity.
Functionality of OSIM Well-Being App
•You are able to control the product through the OSIM Well-Being App.
•New features will be highlighted and made available in the App, so that the product can stay
up-to-date with the latest features.
Compatibility of OSIM Well-Being App
•Due to variations in operating systems, non-compatibility could occur. We recommend
updating your mobile operating system whenever a new version is available to enjoy the new
App features. The minimum requirements for mobile operating system are subjected to change
without notice.
•All smart devices require a compatible wireless connectivity (Wi-Fi or cellular data networks).
•For updates on OSIM Well-Being App, please visit the respective App stores.
•Notifications of App updates are encouraged to be enabled, and it is recommended that you
install all updates to ensure that the App will function correctly and is kept up to date.
Note

9
Recommended usage of Well-being sensors
Placement of palm
Users with very dry hands may experience incorrect readings. It is recommended to moisturize your
hands before tension check. Place both left and right palms on the Well-being sensors as illustrated
above. Keep still and do not move for about 30 seconds to ensure high accuracy measurement.
Cleaning Well-being sensors
Keep the surface of well-being sensors free from dust, oil or stain, by cleaning with a dry lint-free
cloth.

1010
Product care and storage
Chair placement and storage
Environmental factors can strongly affect the product physically and mechanically. Do not expose
the product to direct sunlight or in places with extreme heat or air-conditioning vents. These can
cause the upholstery to dry up, crack or the color to fade.
If the product is not to be used for a long period of time, cover it with a dust cover and disconnect
the power plug from the electrical outlet.
Ensure enough space between the chair and surrounding furniture items and wall for unobstructed
movements during chair usage. Direct contact between the exterior of the chair with other furniture
items and walls will cause abrasive damage to the upholstery.
Clean the product using a dry lint-free cloth
Before cleaning, ensure that the main switch is turned off and the power plug is disconnected from
the electrical outlet.
The upholstery of the product is customarily exposed to the natural body oils of users. The main
unit structure and fabric can be cleaned thoroughly with a piece of soft, dry cloth. The common
micro-fiber cleaning materials or gloves are very well suited for this routine maintenance process.
Such materials and gloves are available for sale in most DIY shops.
Do not rub on the external prints (if any) as those are delicate and excessive cleaning/rubbing will
deface the prints.
Do NOT use wet elements for cleaning
The product is made up of electrical components and mechanical parts, which are all very sensitive
to moisture. Under no circumstances should they be exposed to any form of water or moisture.
If you use water (eg. a wet cloth) to clean the upholstery, the coating may be eroded and the
protection for the product will be diminished.
As for the controller, it may result in malfunction if you use a wet cloth to clean.
Do NOT use cleaning solvents
Under no circumstances should you use any cleaning agents, like benzene or thinner to clean the
product. This may cause the color of the upholstery to fade.
Do not wash the upholstery using washing machine. This may result in the deterioration of
upholstery quality.
Do NOT attempt to repair your product
Under no circumstances should you attempt to repair the product, for safety reason. If you suspect
a malfunction, always call OSIM Service Center for further assistance and information.

11
• These sounds originate from the internal mechanism
within the uDream during operation.
• This may occur during normal usage and is not due to
malfunction.
Problem Possible causes/actions
• Frictional sound of rollers
against backrest.
• Frictional sound of rollers
within the foot massage unit
• Motor sound during operation.
• Loud sound during tapping and
kneading program.
• Check the power plug and ensure that it is securely
connected to the electrical outlet.
• Check the power cord connection at the back of the
massage chair.
• Ensure that the main switch is turned ‘ON’.
• If the same problem persists, please turn off the main
switch, disconnect the power plug from the electrical
outlet and contact OSIM Service Center.
• Control Panel does not function
correctly.
If you encounter problems with the operation of the uDream, please check the following points to
see if they can be rectified. If the uDream still malfunctions or does not work, please switch off the
uDream and remove the power plug from the electrical outlet. Contact OSIM Service Center* for
servicing.
Do not disassemble or attempt to repair the uDream yourself. Doing so will void the warranty
and OSIM will not be responsible for any subsequent consequences.
Troubleshooting
• Stop use immediately and contact OSIM Service Center
for assistance.
• Power cord and plug are
abnormally hot.
• The auto timer for massage duration has lapsed.
• The uDream is equipped with a thermal resetting
protection device. This is an added safety feature to
protect your massage chair from overheating.
• The Power/Stop button [ ] or Reset button [ ]
was pressed accidentally.
• If the uDream stops and fails to restart as a result of
overheating, turn off the main switch for at least 30
minutes. Failure to do so may result in the uDream
resuming operation unexpectedly when the device cools
down.
• Operation stopped and the
massage rollers move to its
default position.
• Massage stops midway. • The Safety Stop button [ ] was pressed accidentally.
• Reset it by turning off and on the main switch located at
the back of the chair.
• If the same problem persists, please turn off the main
switch, disconnect the power plug from the electrical
outlet and contact OSIM Service Center.

12
Troubleshooting
Problem Possible causes/actions
• Turn off the chair and contact OSIM Service Center for
assistance.
• If facing other than the above
mentioned problem or above
still persist based on provided
instruction.
* Please visit us at www.OSIM.com for information on the nearest service center.
Product warranty is valid only in the country of purchase.
• Ensure that the main switch is turned on.
• Ensure that the power plug is firmly connected to the
electrical outlet.
• Check that the voltage at the electrical outlet is adequate.
• The uDream does not function.
• Check that the function of footrest is turned on.
• Check the power plug and ensure that it is securely
connected to the electrical outlet. If the same problem
persists, please contact the OSIM Service Center.
• Footrest massage unit does not
function.
• The roller mechanism may be strained when the
massage speed is slow and subjected to excessive force.
• Do not apply excessive force on the rollers.
• Massage rollers stop during the
massage session.
• Ensure that no obstacle is caught behind the backrest
or under the footrest as this activates the safety
mechanism.
• The backrest and footrest
cannot be reclined/raised or
retracted/extended.
• Turn off the main switch located at the back of the chair
and turn it on again after 5 seconds.
• Beeping sound from the
control panel.
• Sit in the deepest position of the chair and keep your
head on the pillow during the body scan.
• Re-adjust shoulders position using auto or manual
shoulder adjustment.
• Unsuccessful shoulders
detection.
• For safety, the backrest massage will stop when
adjustments are being made to the backrest. This is not
a defect.
• This could be due to signal interference.
•Turn off the main switch located at the back of the chair.
Turn it on again after 5 seconds and reattempt pairing.
• The backrest massage stops
when the backrest is reclining.
• Unsuccessful Bluetooth pairing
after several attempts.

13
Code
Icon or Code will be shown on the APP if any of the following happens:
[] icon : The Pause button [ ] may have been pressed accidentally. Press the Pause
button [ ] again to resume massage.
[
] icon : The footrest massage unit is not in an operating position. Adjust to operating
position so that the inactive Footrest icon [
] disappears and the footrest
massage function can resume.
[Code 22] : The backrest safety switch has been activated. Ensure that no obstacle is
caught under the backrest.
[Code 23] : The footrest safety switch has been activated. Ensure that no obstacle is
caught under the footrest.
Any code : Turn off the main switch and re-start the program. If the same problem
persists, please turn off the main switch and contact OSIM Service Center.
The massage chair is overheated. Turn off the main switch and let it cool
down for at least 30 minutes before using it again.
Troubleshooting

14
Specifications
Model name OSIM uDream
Model number OS-8208
Voltage available 220-240V 50-60Hz
220V~ 50Hz
110V~ 60Hz
(Kindly ensure that the local Alternating Current (AC)
voltage corresponds with product specified voltage)
Power consumption 260W
Auto timer 15 minutes
Dimensions
Backrest inclined position 131 (L) x 78 (W) x 126 (H) cm
Backrest reclined position 190 (L) x 78 (W) x 104 (H) cm
Weight
Single Packaging
Net weight Approx. 108 kg
Gross weight Approx. 140 kg
Twin Packaging
Combine Net weight Approx. 108 kg
Unit Gross weight Approx. 110 kg
Armrest Gross weight Approx. 30 kg

15
Notes

16
Notes