Pima AlarmView User manual

AlarmView
Wireless Intruder Alarm System with
Visual Verification
User Guide
System version 2.08.38

AlarmView User Guide
DECLARATION OF CONFORMITY
Hereby,
Company: PIMA Electronic Systems Ltd
Address: 5 Hatzoref St., Holon 58856
Country: Israel
Telephone number: +972.3.6506414
Fax number: +972.3.5500442
PIMA Electronic Systems Ltd. declares that the AlarmView™ system is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Federal Communications Commission (FCC) Part 15 Statement
This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the
following statement for your information.
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance
with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and
found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of the following measures:
If using an indoor antenna, have a quality outdoor antenna installed.
Reorient the receiving antenna until interference is reduced or eliminated.
Move the receiver away from the control/communicator.
Plug the control/communicator into a different outlet so that it and the receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions.
The user or installer may find the following booklet prepared by the Federal Communications Commission helpful:
“Interference Handbook.” This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.
The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or
User’s Guide. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
RoHS compliance - All our products are lead-free
PIMA Electronic Systems is ISO 9001 certified
All data contained herein is subject to change without prior notice.
PIMA Electronic Systems Ltd.
* Patent Pending Technology
Copyright 2013 © PIMA Electronic Systems Ltd. All rights reserved. E&OE
This guide and the information contained herein are proprietary to PIMA Electronic Systems Ltd. Only PIMA Electronic
Systems Ltd. or its customers have the right to use the information.
No part of this guide may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of PIMA Electronic Systems Ltd.
PIMA Electronic Systems Ltd. owns patents and patent applications, trademarks, copyrights, or other intellectual property
rights covering the subject matter in this guide.
The furnishing of this guide to any party does not give that party or any third party any license to these patents, trademarks,
copyrights or other intellectual property rights, except as expressly provided in any written agreement of PIMA Electronic
Systems Ltd.

1
Table of contents
1Introduction........................................................................................... 5
1.1 Graphic conventions in this guide ................................................................... 5
1.2 Features ..................................................................................................... 5
1.3 Visual-Verification ........................................................................................ 6
1.4 Specifications .............................................................................................. 6
1.4.1 Wireless network.................................................................................. 7
1.4.2 Communication.................................................................................... 7
1.4.3 Physical and electric attributes ............................................................... 7
2Quick Reference Guide ........................................................................... 9
2.1 System components ..................................................................................... 9
2.2 Control Panel overview ................................................................................. 9
2.2.1 Key definition .................................................................................... 10
2.2.2 LCD display ....................................................................................... 10
2.2.3 Status messages ................................................................................ 11
2.2.4 Trouble icons ..................................................................................... 11
2.2.5 Audio indicators ................................................................................. 11
2.2.6 LED indicators.................................................................................... 11
2.3 INFO screen - system status........................................................................ 12
2.4 Accessing the menus .................................................................................. 12
2.5 Default passwords...................................................................................... 12
3Options menu....................................................................................... 13
3.1 Global settings........................................................................................... 13
3.2 Zone bypass.............................................................................................. 13
3.3 User contacts ............................................................................................ 13
4Event Log menu ................................................................................... 14
4.1 The log display .......................................................................................... 14
4.1.1 Log entry examples ............................................................................ 14
5Service menu ....................................................................................... 15
5.1 Tests........................................................................................................ 15
5.1.1 Zone test .......................................................................................... 15
5.1.2 External Siren.................................................................................... 16
5.1.3 Built-in siren...................................................................................... 16
5.1.4 Communication.................................................................................. 16
5.1.5 System self-test................................................................................. 17
5.2 Enable programming .................................................................................. 17
5.3 System version.......................................................................................... 18
5.4 System reset............................................................................................. 18
6Passwords menu .................................................................................. 19
6.1 Regular user passwords .............................................................................. 19
6.2 Master user password................................................................................. 20
6.3 Duress code .............................................................................................. 20
7Set Clock menu .................................................................................... 21
7.1 Time ........................................................................................................ 21
7.2 Date ........................................................................................................ 21
8Stop Communication menu .................................................................. 22
9Operating Instructions......................................................................... 23
9.1 Arming modes ........................................................................................... 23
9.2 Arming the system ..................................................................................... 23

AlarmView User Guide
2
9.2.1 Using a key fob .................................................................................. 23
9.2.2 Via an external wireless keypad............................................................ 23
9.2.3 Force arm and faults overriding ............................................................ 24
9.3 Disarming the system................................................................................. 24
9.4 Operating the system by text messages ........................................................ 24
9.4.1 SMS commands ................................................................................. 24
9.4.2 Receiving an SMS message.................................................................. 25
Appendixes
Appendix A The AlarmView Smartphone Application ............................... 26
A.1 Installing the application ............................................................................. 26
A.2 The interface ............................................................................................. 27
A.3 Settings.................................................................................................... 28
A.4 Operating the application ............................................................................ 28
Appendix B Maintenance & Troubleshooting ............................................ 30
B.1 Cleaning the LCD screen ............................................................................. 30
B.2 Replacing the Control Panel’s battery ............................................................ 30
B.3 Replacing the SmartView battery.................................................................. 31
Appendix C Wireless Peripherals ............................................................. 32
C.1 SmartView PIR/Camera............................................................................... 32
C.2 OutView camera ........................................................................................ 32
C.3 PIR-S Wireless PIR detector & PIR-P Wireless Pet-Immune PIR detector ............. 32
C.4 TD-5 temperature detector .......................................................................... 33
C.5 DCM magnetic door contact ......................................................................... 33
C.6 SM smoke detector..................................................................................... 34
C.7 DCO Carbon Monoxide detector.................................................................... 34
C.8 KF-1/KF-2 Remote control key fobs............................................................... 35
C.9 RWK Wireless keypad ................................................................................. 36
C.10 REP Range extender (Repeater) ................................................................... 37
C.11 PCP Panic Pendant/Wrist watch .................................................................... 38
C.12 SIR B/R Wireless external siren.................................................................... 38
C.13 SIR-I Wireless Indoor siren.......................................................................... 39
C.14 WLD Wireless Water leakage detector ........................................................... 40
Appendix D Glossary ................................................................................ 41
Appendix E Limited Warranty .................................................................. 43
Appendix F Useful tables ......................................................................... 44

3
Figure index
Figure 1. Alarm visual verification .................................................................................... 6
Figure 2. The Control Panel ............................................................................................. 9
Figure 3. The Control Panel keys...................................................................................... 9
Figure 4. Control Panel’s back side ..................................................................................10
Figure 5. The LCD display ..............................................................................................10
Figure 6. Info screen example ........................................................................................12
Figure 7. The smartphone app’s screen............................................................................27
Figure 8. Remove Bracket ..............................................................................................31
Figure 9. Replacing the SmartView battery.......................................................................31
Figure 10. SmartView PIR/Camera....................................................................................32
Figure 11. The OutView parts ...........................................................................................32
Figure 12. Wireless PIR/ Pet-Immune detector ...................................................................33
Figure 13. Temperature detector ......................................................................................33
Figure 14. Magnetic door contact ......................................................................................33
Figure 15. Smoke detector...............................................................................................34
Figure 16. Carbon Monoxide detector ................................................................................34
Figure 17. Remote control key fobs...................................................................................35
Figure 18. Wireless remote keypad ...................................................................................36
Figure 19. REP Range extender (Repeater) ........................................................................37
Figure 20. Panic pendant/wrist watch ................................................................................38
Figure 21. Panic pendant .................................................................................................38
Figure 22. External siren .................................................................................................38
Figure 23. SIR-I Wireless Indoor siren...............................................................................39
Figure 24. Water leakage detector ....................................................................................40
Default Master User Password: 1111

AlarmView User Guide
4
NOTICE AND DISCLAIMER
This guide is intended to assist users and operators in the safe and efficient use of the
system described herein. Before attempting to use the system, the user must read this
guide and become familiar with all safety requirements and operating procedures.
The system must not be used for purposes other than those for which it was designed.
The use of the software associated with the system is subject to the terms of the
license provided as part of the purchase documents.
PIMA Electronic Systems Ltd.’s exclusive warranty and liability is limited to the
warranty and liability statement provided in Appendix E on page 43.
This guide describes the maximum configuration of the system with the maximum
number of functions, including future options. Therefore, not all functions described
in this guide may be available in a specific system.
Warnings are given for situations and circumstances in which a possible hazard
can arise.
Cautions are given for situations or circumstances in which the system can possibly
be damaged.
Notes are given for situations that require special attention, or to improve the
operating procedure.
Incorrect operation, or failure of the operator to effectively maintain the system,
relieves the manufacturer (and seller) from all or any responsibility for consequent
noncompliance, damage, or injury.
The text and graphics contained in the guide are for the purpose of illustration and
reference only. In no event shall manufacturer be liable for any special, direct,
indirect, incidental, consequential, exemplary or punitive damages (including,
without limitation, any and all damages from business interruption, loss of profits or
revenue, cost of capital or loss of use of any property or capital or injury).

1: Introduction
5
1Introduction
This guide is designed to assist you throughout the use of the AlarmView –a PIMA Wireless
Intruder Alarm System with visual verification.
PIMA Wireless products are easy to install, plug-n-play, providing wireless intruder alarm
capabilities with or without visual-verification & optional remote Look-in with a built-in GPRS/GSM
communication modem.
Suitable for residential and small business applications, the AlarmView system presents a
comprehensive solution for security and personal safety: see System components on page 9, for a
detailed list of the available components and accessories.
The AlarmView’s unique offering is in its ability to incorporate SmartView PIRs/ Cameras that
combine movement detection and image capturing, as well as OutView cameras and a wide range
of regular detectors, providing a comprehensive solution for Security and Personal safety.
Upon an alarm event, both the event and images are transmitted wirelessly to the AlarmView
Control Panel; the event code + 3 images are sent over the GPRS/GSM network directly to the
Central Monitoring Station and optionally to the mobile phone of a number of predefined users.
The AlarmView system offers:
Wireless alarm system with Visual-Verification & optional Look-in
Alarm & Visual reporting to Central Monitoring Stations
SmartView PIR-cameras
OutView cameras
A range of wireless peripherals such as movement/smoke detectors, panic buttons, remote
keypads, key fobs, door contacts, etc.
Optional Visual & Alarm End-user notification –to mobile phones or email
Optional use of mobile phone for Remote image request from each camera plus the ability
to Control the system remotely
1.1 Graphic conventions in this guide
Icon
Description
Note
Important note
Caution
Issues that may cause system malfunctions
Warning
Issues that may cause damage to the system or actual bodily harm
1.2 Features
“Matched field-of view”between detector and camera, for Visual Verification, with no
dead spots
High quality color images
Alarm event reporting:
ContactID, SIA Protocols over SMS/GPRS-IP
Images - Visual transmission over MMS/Email/GPRS
MMS (Multimedia Messaging Service) service requires Internet plan and costs money,
including text messages sent via this service.

AlarmView User Guide
6
End user notification by SMS & Email
Remote control of system activation and camera’s image requests, using SMS commands
from authenticated mobile phones
Built-in quad band GSM/GPRS communication modem
Advanced SmartView supervised wireless Visual link:
2 way supervised and secured radio network
48bit encryption key, Supervision every 10 sec
2.4Ghz FHSS (Frequency Hopping Spread Spectrum)
2.4Ghz Diversity receiver (2 antennas)
Supervised 868 MHz link for standard wireless peripherals
Graphic, user-friendly LCD display
Easy battery replacement
1.3 Visual-Verification
Upon alarm event, both the event information and images are transmitted wirelessly to the
AlarmView Control Panel; the event code + image are sent over GPRS/GSM network directly to
the Central Monitoring Station and/or the mobile phone of the end-user.
Figure 1. Alarm visual verification
1.4 Specifications
The specifications listed below are for the system’s Control Panel, the specifications for each of
the detectors and accessories can be found in Appendix C, on page 32.
Number of wireless zones
Up to 30: 24 regular (including 1 wired), 6 visual
Wireless Peripherals
Up to 6 Key fobs or keypads
Up to 6 Panic buttons
External siren
Arming modes
Away/Home/Partial
Alarm types
Silent, Siren or sounder (built-in)
Event log
256 events, with time & date stamp
Built-in siren
Piezoelectric, 90dB
External siren
1 siren, wireless (Indoor/Outdoor)
Input/Output
1 PGM output, 3 trigger inputs
Real-time clock
Time and Date stamp
Special functions
Remote control by SMS from authorized mobile phones,
ensuring privacy and security.
Remote look-in via an MMS from an authorized mobile phone,
ensuring privacy and security.
Local USB connection for setup and firmware upgrade

1: Introduction
7
Codes
8 codes, up to 8 digits each (numeric value 1-4):
Master user
4 Regular users (or up to 4 digit code, numeric value 0-9,
with external keypad)
Duress code
Limited 24H code
Installer code
1.4.1 Wireless network
Advanced wireless link for Visual zones
Frequency Band
2.4 GHz ISM band
TX Power
Up to 100mW
Transmission method
2-way communication
GFSK
Frequency Hopping Spread Spectrum (FHSS)
Supervision
Up to 20 seconds
Secured Wireless Network
48-bit factory set ID code
Built-in security using a link key (prevents unauthorized
access)
Data encryption (up to 48-bit)
Expected Range1
Up to 100 meters / 300 feet (indoor)
Wireless link for standard peripherals
Frequency
868 MHz
Supervision
Randomly, every 20 to 50 minutes
Transmission method
FM Narrow Band
Expected Range1
Up to 100 meters / 300 feet (indoor)
1.4.2 Communication
Modem
Interface
Quad-band GSM/GPRS
Report destinations
CMS Receivers, Mobile phones, Email Accounts
Reporting formats
SMS/MMS/Email/GPRS-IP
End User contacts
Reporting Options/Formats:
GSM/GPRS, SMS/MMS/Email Notifications
Four cellular phone numbers
Four email accounts
CMS contacts
Reporting Options/Formats:
GSM/GPRS, SMS/MMS/Email Notifications
Two IP address (programmable IP address and Port), Or
Two phone numbers, Or
Two Email accounts
1.4.3 Physical and electric attributes
Physical Attributes
Dimensions
225 x 138 x 40 mm
8.8 x 5.5 x 1.6 Inch
Weight:
With Battery
Without battery
687 grams (1.5 pounds)
577 grams(1.3 pounds)
Casing
Plastic - PC/ABC 94/V0
Environmental Data
Operating
temperature
-10ºC - +58ºC
+14ºF - +136.4ºF
1Range is impacted by building materials and interference

AlarmView User Guide
8
Physical Attributes
Storage temperature
-25ºC - +70ºC
-13ºF - 158ºF
Humidity
0 to 85%, non condensing
Electrical Data
Power supply
+12VDC/1A
Current drain
100mA standby, 0.7A peak
Backup battery
+4.8 VDC,
4 x Ni-MH 2 Ah, up to 12 hours
To prevent damage to the Control Panel, use only the original AC adaptor and
backup battery pack.

2: Quick Reference Guide
9
2Quick Reference Guide
2.1 System components
The AlarmView system consists of the Control Panel, 23 wireless zones, 1 hardwired, 6 PIR
camera (SmartView /OutView) and 36 wireless peripherals - up to 6 Key fobs/ Remote keypads,
and 6 Panic buttons, as well as one wireless siren.
The Control Panel
The Control Panel is consists of the main circuitry, GPRS/GSM
communication module, standard wireless transceiver and a
visual dedicated wireless transceiver.
Visual detectors
The SmartView supervised wireless PIR motion detectors are
Figure 2. The Control Panel
composed of two types, which are combined with high-quality color cameras:
SmartView: high quality rapid acquisition camera with PIR detector.
OutView: highly resistant outdoor camera with trigger input from external source -
detector, door bell, etc.
Wireless detectors
The AlarmView system supports a wide range of wireless detectors, including door contacts, PIR and
Pet-immune motion detectors, Smoke detectors, etc.
Sirens
The Control Panel has a built-in siren; an external wireless siren and strobe, or third party wired
siren can also be installed.
Key fobs/Remote controls
Key fobs & remote controls can be used to easily activate/deactivate the system.
Panic/Medical Pendant/Wrist watch
The AlarmView system can be used to transmit visual enhanced medical emergency and duress
alerts, using a wrist transmitter and/or emergency pendant.
2.2 Control Panel overview
The next drawings show the Control Panel’s front and back.
Figure 3. The Control Panel keys

AlarmView User Guide
10
Figure 4. Control Panel’s back side2
2.2.1 Key definition
The table below details the Control Panel’s key definition and functions.
Arming keys
Description
Away
Arm to Away (full) mode
Home
Arm to Home (partial) mode
Part
Arm to Part (partial)mode
Function keys
Left
Access the menus/Select/Insert
Right
Display the system’s Status/Cancel/Delete
OK
Confirm
Navigation keys
Description
Up
Scroll up/alphanumeric values: A-Z, 0-9, #+,@-./space_!/numeral 1
Down
Scroll down/alphanumeric values (see above) /numeral 3
Left
Scroll left/Exit/back/numeral 4
Right
Scroll right/access/duplicate previous character/numeral 2
2.2.2 LCD display
The LCD screen shows at any given time the system status as well as the current time, GSM
service provider and signal level.
Figure 5. The LCD display
2The tamper switch is an order option and is only available if specified in the original order

2: Quick Reference Guide
11
2.2.3 Status messages
The available system status messages are:
Initializing (shown after startup, exiting programming mode and after a system reset
Disarm
Arm Away
Exit Delay
Entry Delay
Arm Home
Arm Part
2.2.4 Trouble icons
The available system trouble icons are:
Message transmission
Low backup battery
GSM reception level
Battery disconnected
GSM network error
GPRS transmission
AC loss
2.2.5 Audio indicators
Following are the sounds emitted by the Control Panel and the keypad:
Sound
Sounded when
♪
Single beep
A key is pressed
♪-♪
Two beeps
A menu idle timeout occurs –exiting to main menu
♪-♪-♪
Three beeps
Successful command/operation
♪-♪-♪-♪…
Continuous beeps
Entry/exit delay mode
♪--------♪
Long beep
Illegal command or entry refusal

Chime
The chime is activated
2.2.6 LED indicators
The table below shows the LED color indicators and their meaning.
LED
Color
Behavior
Green
Power on
Blank
Power loss
Blue, blinking
Wireless communication is active
Green, blinking
Cellular connection - OK
Off
No cellular connection
Orange, 3 blinks
Message waiting to be processed
Red
System trouble; see the display for information

AlarmView User Guide
12
LED
Color
Behavior
White, blinking
Alarm triggered –all modes; blinking will stop
when re-arming, or entering the system log.
2.3 INFO screen - system status
In the INFO screen you can view the status of all active zones, by pressing the Info right
function button (in the main screen). The info screen consists of a grid showing all active zones
and their status.
Figure 6. Info screen example
A zone with several events will toggle between the various open events, at one second intervals.
The applicable events and their indication are described in the next table:
Display
Event
Empty field
Disabled or undefined zone
1-30
Active zone - normal condition
Open zone (“System not ready” state)
T
Open zone tamper
B
Bypassed zone
Low battery
X
Supervision loss
Alarm
2.4 Accessing the menus
In order to access the programming menus, a password is required.
1. In the main screen, press the left function key under MENU;
a password entry field will appear.
2. Use the numeric/navigation keys to enter the Master user password; see section 2.2.1, on
page 10, on how to enter text.
2.5 Default passwords
The Control Panel has two default passwords and matching menus: Master User & Installer:
Password
Default
Enables
Master user
1111
Changing of User and Master codes, selecting system options and
partial system setup and programming
Installer
1234
Changing of Installer code, programming and setup. This code
can only be changed by the Installer.

3: Options menu
13
3Options menu
This menu allows changing and controlling the general behavior of the Control Panel.
3.1 Global settings
The Global Settings menu allows to enable/disable the Global Chime, Remote Look-in, and Visual
events, to maximize your control of all privacy issues.
To change the global settings:
1. Access the User menu and select OptionsGlobal Settings.
2. Set/clear the options, which are:
a. Global Chime: enable/disable the Control Panel’s chime for all chime zones.
b. Remote Look-in: enable/disable Look-in image request by predefined mobile phone.
c. Visual Events: enable/disable sending Visual Verification images to predefined
mobile phone.
See the "Glossary", on page 41 for detailed explanation on the options.
3.2 Zone bypass
This menu allows setting zones to be bypassed, i.e., not to trigger the alarm when opened.
Bypassing is used when the system needs to be armed, while one or more zones cannot be
armed. The zones selected will be bypassed during the next arming session and will automatically
return to normal, upon disarm.
To set zones for bypass:
1. Access the User menu and select OptionsZone Bypass.
2. Set/Clear all relevant zones; note that only the enabled zones are listed.
Bypassing zones reduces the safety of the protected premises: a bypassed
zone does not sound the alarm when violated, nor does it report the CMS;
therefore it must be used carefully.
3.3 User contacts
The User Contacts menu allows temporarily disabling a user contact from receiving notifications,
or performing other normally allowed activities. To disable a user:
1. Access the User menu and select OptionsUser Account.
2. Clear to disable, or Set to enable relevant users.
Global Settings
Options
T Global Chime
TRemote Look-In
TVisual Events
Zone Bypass £ Zone 1-24
£Zone 25-30 (Visual)
Options
User Contacts
Options
T User 1-4

AlarmView User Guide
14
4Event Log menu
The Event Log menu allows viewing the system log. The log keeps the last 256 events.
While the system is armed, only 10 events from the same zone can be logged.
To view the Event Log:
1. Access the User menu and select Event Log. The display will show the last chronological
event in the log.
2. Use the Up/Down navigation keys to scroll the events; see next section for details.
3. Press "Cancel" to exit the log.
4.1 The log display
Every log entry is displayed in three lines (see the examples):
a. The upper line shows the date/time stamp and the entry number on the right.
b. The mid line shows the event description
c. The bottom line shows the zone/event source.
4.1.1 Log entry examples
Event Log
21/07/13 05:26:33 1
Communication Loss
GSM
CANCEL

5: Service menu
15
5Service menu
5.1 Tests
Tests help ensuring proper operation of the system. You should test you're alarm system on a
regular basis, once every week.
5.1.1 Zone test
This test should be performed periodically, to ensure that all the detectors work properly.
To perform the zone test:
1. Access the User menu and select Service Tests Zone.
2. All the enabled zones will appear in a grid, with the zone number of regular zones, and the
RSSI (Received Signal strength Indication) level of visual zones; see the next sub-sections.
3. Trigger each regular zone - once the zone signal is received, the zone number is replaced by
its RSSI level bars.
4. Once the tests are complete, press OK to exit.
5.1.1.1 Zone status options
There are three status options for a zone display (see the next figure):
a. Number: this is the zone number. It appears in regular zones before testing, and in fault
visual zones with, for example, low battery or supervision loss.
b. RSSI bars:
1) In regular zones: the bars appear as the zone is triggered;
2) In visual zones: the bars appear normally and constantly interchange with the
zone number.
c. Empty: this indicates that the zone is not in use (disabled).
5.1.1.2 RSSI reception level
The Received Signal Strength Indicator or RSSI, helps determining if a wireless device is placed at a
location where it can maintain good communication with the Control Panel.
As in a cell phone, the more bars that appear the better is the reception, and vice versa:
Tests
Service
Zone
External Siren
Built-In Siren
Communication
System Self Test
Test
Stop Siren
Relearn
GPRS Link
CMS 1-2
Contact 1-4

AlarmView User Guide
16
5 bars: Excellent reception;
4 bars: Very good reception;
3 bars: Good reception;
2 bars: Low reception - relocating the detector is advisable;
One bar: Poor reception- relocating the detector is required!
5.1.2 External Siren
5.1.2.1 Test
To test the siren:
1. Access the User menu and select Service Tests External SirenTest
2. The external siren will sound two separate beeps, then a third longer one.
3. Press OK.
5.1.2.2 Relearn
Installer only option.
5.1.3 Built-in siren
The test verifies the behavior of the built-in siren. To perform the test:
1. Access the User menu and select Service Tests Built-In Siren.
2. Press OK; the built-in siren should sound briefly.
5.1.4 Communication
The test verifies the communication setup, by attempting to send and receive data; see the next
table for details. To perform a communication test:
1. Access the User menu and select Service Tests Communication.
2. Select the communication test type; see the next table.
3. Press OK at the end of the test.
1
2
5
6
7
10
11
12
13
14
15
16
17
19
20
24
25

5: Service menu
17
5.1.4.1 Communication test options
Type
Test Process
Target
LCD Message
Response
GPRS
LINK
An attempt to open
Google©'s website
www.google.com
Wait
Passed/Failed
CMS
1...2
Sends a “Periodic Test” event to the CMS (reporting is dependent on the
protocol defined).
ContactID/SIA SMS
CMS phone
Wait
Passed/Failed
Email visual/ContactID
CMS email
Wait
Passed/Failed
GPRS ContactID/Visual
ContactID
CMS IP & port
Wait
Passed/Failed
Contact
1...4
Sends a “Periodic Test” message via SMS & email, and reports after each test.
SMS Test (Event Report
must be enabled)
Mobile phone
Test SMS
Passed/Failed
Email Test (Event Report
must be enabled)
Email address
Test email
Passed/Failed
5.1.5 System self-test
The test initiates an automatic sequence of the system, which checks the processor, the screen
and more. To perform the self-test:
1. Access the User menu and select Service Tests System Self Test.
2. The system will activate a sequence of the display and audio tests, LED, LCD, siren and
internal speaker. After that, the CPU, Memory, GSM/GPRS modem, RF, and more are
checked. When the test is complete the system will display a status message of either Ok or
detailed error message.
3. Press Back to exit.
5.2 Enable programming
Programming by the Installer of the alarm system is required on some occasions, like when the
need to update the system's software or see its configuration arises. It can be done locally, on the
premises, or by the telephone.
By default, local and remote programming is disabled and must be enabled by the Master user’s
special permission. For security reasons, only the Master user can allow this. It enables a 2 hour
window, in which programming is allowed. After the 2 hours are up it must be enabled once
again, if required
To enable a 2 hour programming window:
1. Access the User menu and select Service Enable programming 
2. Press for "Yes". The built-in siren will sound 3 beeps and a confirmation message
will appear.
3. Press Back twice to exit.
Enable programming
For 2 hours ?
YES NO

AlarmView User Guide
18
5.3 System version
To view the system version:
1. Access the User menu and select Service Display Version.
2. The Control Panel’s software version will be displayed.
3. Press OK to exit.
5.4 System reset
This feature is to be used mainly to reset the GSM communication between the control panel and
the GSM network. It behaves the same as disconnecting the control power from power briefly and
does not affect settings like zone names, telephone numbers, etc.
To perform a system reset:
1. Access the User menu and select Service System Reset.
2. Wait shortly for the process to end and the main display to appear.