Pima FORCE User manual

FORCE
Advanced Intruder Alarm System
User Guide
(Including the Lite version)
Version: 1.2.X

FORCE Alarm System User Guide
2PIMA Electronic Systems
Table of Contents
Chap. 1 Introduction ................................................................................ 4
1.1 Main features ........................................................................................... 4
1.2 Technical specifications .............................................................................. 5
Chap. 2 Keypads....................................................................................... 6
2.1 KLT/KLR500 ............................................................................................. 6
2.1.1 Main features......................................................................................... 6
2.1.2 Technical specifications ........................................................................... 6
2.1.3 Quick guide ........................................................................................... 6
2.1.4 Operation keys and keypad alarms............................................................ 7
2.1.5 Keypad settings ..................................................................................... 7
2.1.6 Other indications .................................................................................... 8
2.2 How to enter text and characters................................................................. 8
2.3 KLA500 arming station............................................................................... 8
2.3.1 Main features......................................................................................... 8
2.3.2 Technical specifications ........................................................................... 9
2.3.3 Quick guide ........................................................................................... 9
Chap. 3 System Programming ................................................................ 10
3.1 Menus and codes .....................................................................................10
3.1.1 Code setting guidelines ..........................................................................10
3.1.2 How to enter the menu and change the default codes .................................10
3.2 The user menu ........................................................................................11
Chap. 4 Arming and Disarming ............................................................... 12
4.1 Arm Away...............................................................................................12
4.2 Arm in Home 1-4 .....................................................................................12
4.3 Disarming ...............................................................................................13
4.3.1 Disarming partitions...............................................................................13
Chap. 5 Bypass Zones............................................................................. 14
5.1 How to bypass on-the-fly ..........................................................................14
5.2 How to bypass before arming..................................................................... 14
Chap. 6 Event Memory............................................................................ 15
Chap. 7 Users and Codes ........................................................................ 16
7.1.1 Users...................................................................................................16
Chap. 8 Communication.......................................................................... 18
8.1 Contacts .................................................................................................18
8.1.1 Communication and Backup Paths............................................................ 18
8.1.2 Communication Test ..............................................................................19
8.2 PIMA Cloud .............................................................................................19
8.3 Phone Notifications................................................................................... 19
8.4 Remote Service .......................................................................................19
8.5 CMS Registration .....................................................................................20
Chap. 9 System Options ......................................................................... 21
9.1 Override Faults ........................................................................................21
9.2 Zone Information .....................................................................................21
9.3 Armed Partitions ......................................................................................22
9.4 Time and Date.........................................................................................22
9.5 Chime Zones ...........................................................................................22
9.6 Auto Arming............................................................................................23
9.7 Reset Smoke Detector ..............................................................................23
9.8 Technician Permit.....................................................................................24
9.9 System Information..................................................................................24

Table of Contents
PIMA Electronic Systems 3
Chap. 10 Partitioning ............................................................................... 25
10.1 Optional uses ..........................................................................................25
10.2 How to clean the LCD screen .....................................................................26
Appendixes
Appendix A Troubleshooting Faults....................................................... 27
Appendix B Glossary ............................................................................. 29
Appendix C Zone Number and Location................................................. 31
Appendix D Menu Map........................................................................... 32
Safety Instructions. Read Carefully!
Hazards of fire and electric shock exist in this alarm system. To reduce the risk of fire or electric
shock, do not expose this alarm system to rain or moisture. Pay attention: Telephone cords could
be a good conductor for lightings energy.
Warning: this equipment has no mains On/Off switch. The plug of the direct plug-in power supply
is intended to serve as the disconnecting device.
Dangerous high voltages are present inside the control panel’s enclosure. Refer servicing to
qualified personnel only.
This alarm system should be used with 230VAC/110VAC, 50/60Hz, protected by anti-electric
shock breaker. Use only the power supply provided with this equipment. Use of unauthorized
power supplies may cause damage.
Do not spill liquid of any kind onto the unit. If liquid is accidentally spilled onto the unit,
immediately consult a qualified service.
Disposal of used batteries must be made in accordance with local waste recovery and recycling
regulations.
Default Codes
Master User: 5555
Master Installer: 1234
Signs in this guide
Warning
Note
Enter sub-menu, select/deselect, save selection.

Menu with sub-menus (on the display)

Menu with sub-menus (in this guide)

Options menu
Return/Esc, Cancel

Selectable parameter (enabled/disabled)
#/*
Scroll between zones, partitions, users, etc.

FORCE Alarm System User Guide
4PIMA Electronic Systems
Chap. 1 Introduction
Dear customer
Congratulations on your ownership of PIMA Electronic Systems’ FORCE hybrid intruder alarm
system (or the Lite version). This guide will introduce you with the alarm system, with its 7-line
LCD screen and clear menu-driven keypads. The Technician and User subject menus make
programming and navigating the FORCE menus fast and easy. Help screens reduce the need to
look in this guide on every servicing.
Using a wireless expander, various wireless peripherals can be used, including detectors, key
fobs, and a panic button.
With PimaLink 2.0 smartphone application (for Android and iOS) you can receive notifications
and arm and disarm your FORCE alarm system from anywhere.
Note: This alarm system must be checked by a qualified technician at least once a year.
This User guide refers to the FORCE alarm system, version 1.2.X. The system is supplied with
two guides:
This guide that includes the user-programming guide and the system maintenance
instructions. Read this guide
The Installation guide that includes the system and accessories installation and wiring
instructions, as well as the technician-programming guide.
1.1 Main features
FORCE
8 onboard zones, expandable to 144, including up to 64 wireless (using an expander).
Up to 144 users, each with a unique user code, up to 64 of them with a remote control
(using an expander).
Up to 32 contacts for receiving alarm and other notifications
Up to 16 true partitions
PIMAlink 2.0 cloud and smartphone application
Expansion cards for 8 and 16 zones, with one or two relays on each.
Multi-channel, simultaneous communications: Ethernet, Cellular (2G/3G), PSTN and Radio.
Reporting to 2 CMSs (Central Monitoring Station), with a lock code for each.
Graphic, LCD, 7-line keypad display with various menus.
Detailed tests and diagnostics menus
Remote upload/download/firmware update using the Force Manager software
FORCE Lite
8 onboard zones, expandable to 64, including 24 wireless
1
.
Up to 64 users, each with a unique user code, out of which 24 with a key fob.
Up to 16 contacts for receiving alarm and other notifications
Up to 8 true partitions with separate keypads for each
Multi-channel, simultaneous communications: Ethernet, Cellular (2G/3G), and Radio.
1
Using a wireless expander.

Introduction
PIMA Electronic Systems 5
1.2 Technical specifications
AC power input: 11-18V
Backup battery DC input: 13.8V
Maximum output current: 13.8VDC, 1.1A (FORCE Lite: 0.9A)
Maximum idle output current: 50mA
EOL resistors: programmable
Operating temperature: -10 to +50 °C

FORCE Alarm System User Guide
6PIMA Electronic Systems
Chap. 2 Keypads
2.1 KLT/KLR500
FORCE’s LCD keypads are the KLT500 with touch keys, and KLR500 with rubber keys. Both
keypads connect to the control panel’s bus and have 7-line LCD screen with a graphic display.
2.1.1 Main features
Graphic LCD screen
4 system status LEDs
Uses PIMA proprietary communication protocol
Box tamper
2.1.2 Technical specifications
Screen size: 128X64 pixel
Communication voltage levels: 0, +12V
Operating Voltage Range: 9-14 VDC
Current Consumption: 50mA idle, 90mA max.
Sizes: 15 x 12 x 2cm
Weight: 235gr
CE compliance
Operating Temperature: -10 to +55°C
2.1.3 Quick guide
Figure 1. KLR/KLT500 keypad keys
LED
Type
Status
Indication
Red
Arm
Steady On
System armed Away or in Home/All partitions are armed
Off
All zones/partitions are disarmed
Flashes once
every 1 second
Exit delay in progress (including in a partition)
Flashes once
every 2 seconds
One or more partitions are armed
Green
Ready
To Arm
Steady On
No alarm or fault exist, all non-delayed zones are closed.
Off
A zone is open, or a fault exists.
Blue
AC
Power
Steady On
AC power OK

Keypads
PIMA Electronic Systems 7
LED
Type
Status
Indication
Orange
Fault
Flashes
Faults exist
Off
No fault exist, or the system is armed.
2.1.4 Operation keys and keypad alarms
Operation keys
Press and hold the keys described in the next table, for the following operations:
Key
Operation
1-4
Arm in Home 1-4
5
Display the zones’ status
6
Enter Remote Service menu (with a user code)2
0
Display the service provider and the control panel’s version
*
Turn the chime on/off
Keypad alarms
You can trigger 3 alarms at the keypad: Panic , Fire , and Medical . When these alarms are
triggered, FORCE activates the programmed responses, including triggering the sirens and
reporting the CMS (where relevant), and the contacts.
Alarm
Press & hold
Medical
4 + 6
Fire
7 + 9
Panic
* + #
2.1.5 Keypad settings
To view the Keypad Settings screen press and hold the menu key .
In this screen you can set the audio-visual parameters of the keypad,
which are Contrast , Brightness , Keys Backlight, and the Volume of the
buzzer. Each parameter is scaled 0-9. Settings are per keypad.
To change a parameter, do as follows:
1. Press an arrow key and select a parameter.
2. Enter a number between 0-9.
3. Press to save and exit.
Warning: if you set the buzzer’s Volume to 0, no alerts will be sounded
from the keypad, including from chime zones.
Silencing the keypad
To silence the keypad’s buzzer (including the chime) and keys completely, press together the
Back/Exit and Enter keys. Press again to re-activate the buzzer (toggle).
2
Version 1.2 and higher

FORCE Alarm System User Guide
8PIMA Electronic Systems
2.1.6 Other indications
Letters displayed on the keypad’s upper line indicate the following:
Letter
Indication
G
Cellular data communication
M
SMS message
N
Network communication (including with PIMA cloud)
P
PSTN communication
R
Relay (device) activation/deactivation
S
The siren is currently sounding
T
Radio communication
V
Cellular/Voice communication
2.2 How to enter text and characters
Text is entered like in a telephone: each key is assigned with several characters with each
keystroke presents a different character. For example, press 8 twice to enter the letter U.
The keystrokes and character table are described in the table and image below.
Key
Characters
1.,?!()/*:-+#@'
ABC2/abc2/2
DEF3/def3/3
GHI4/ghi4/4
JKL5/jkl5/5
MNO6/mno6/6
PQRS7/pqrs7/7
TUV8/tuv8/8
WXYZ9/wxyz9/9
Space, 0
Delete, return to default
Uppercase/lowercase/digits
2.3 KLA500 arming station
The KLA500 is a keypad arming station. It is used for arming and disarming, and activating
devices (using Operation codes; see page 17). The keypad connects to the control panel’s bus
and has touch keys.
2.3.1 Main features
Arming and disarming using only user codes (the Master user code is not in use).
4 status LEDs
Uses PIMA proprietary communication protocol
Back tamper

Keypads
PIMA Electronic Systems 9
2.3.2 Technical specifications
Communication voltage levels: 0, +12V
Operating Voltage Range: 9-14 VDC
Current Consumption: 50mA idle, 90mA max.
Sizes: 15 x 12 x 2cm
Weight: 163gr
CE compliance
Operating Temperature: -10 to +55 °C
Humidity (Max.): 93% R.U., Non-
condensing.
2.3.3 Quick guide
For the system status LEDs, refer to page 6.
For Keypad alarms , see section 2.1.5 above.
Silencing the keypad
To silence the keypad’s buzzer (including the chime) and keys completely, press together the
and keys. Press again to re-activate the buzzer (toggle).
Operation keys
Press and hold the keys described in the next table, for the following operations:
Key
Operation
1-4
Arm to Home 1-4 modes
*
Turn on/off the chime
Technical specifications
Powered by 13.8VDC, nominal
Operating Voltage Range: +9 to +14 VDC
Current consumption:
Min.: 50mA, Max.: 90mA

FORCE Alarm System User Guide
10 PIMA Electronic Systems
Chap. 3 System Programming
3.1 Menus and codes
FORCE has two separate menus, User and Technician, with two matching Master codes. In
addition, there are up to 144 user codes (FORCE Lite: up to 64). The Master user code allows
setting all the user menus. Other user codes can be restricted by permissions.
The Master technician code allows entering the Technician menu. Monitoring stations’ menus
can have lock codes. Refer to the technician.
3.1.1 Code setting guidelines
Note the following, when setting codes:
All codes are made of 4-6 digits, except the Quick Arm (2-digit) code.
Codes cannot start with the digits of other defined code, including the Quick Arm 2-digit
code. For example, a 5-digit user code cannot start with the digits of a 4-digit user code.
Every code is unique. Do not use easy-to-guess codes, like 3333.
After saving a code, it can not be revealed or restored in any way.
The codes 1234 and 5555 are reserved.
3.1.2 How to enter the menu and change the default codes
To enter the FORCE menus for the first time, you must change the default Master user (5555)
and Master technician (1234) codes. This is normally done by the installer of the alarm system.
Do as follows to change the codes:
1. In the main screen, press 5555. Note that Ready to Arm is
displayed when there are no open zones or faults. See further
in this guide.
2. The Master user code screen is displayed.
3. Press - the curser moves to the right.
4. Enter a new 4-6 digit code.
Write down the code and keep it in a safe place.
5. Press - the curser moves back to the left.
6. Press to save and return to the main screen. The new code has now been saved.
7. Set the system time - see section 9.4, on page 22.
10 Jan Tue 12:27
Ready to Arm
User Menu
Master Code:******
Press Back to Exit

System Programming
PIMA Electronic Systems 11
3.2 The user menu
The user menu includes the users and contacts settings, and some system parameters. As
mentioned before, the Master user can enter all the sub-menus of the User menu and set every
parameter. The access of other users can be limited, using access permissions.
To enter the user menu, do as follows:
1. Enter the Master code, or
2. Press the menu key on a keypad and enter a user code in the code screen (the user
must have a permission to enter the menu - see section 7.1.1, on page 16).
Navigate in the FORCE menus as follows:
Press to select, save, or enter a sub-menu.
Press to exit a sub-menu without saving (except in the Keypad Settings screen).
Press the upwards and downwards arrows to scroll accordingly.
Press # to scroll to the next screen.
On the right is the user menu first screen . To select and enter a
menu, scroll using the arrow keys  and press .

FORCE Alarm System User Guide
12 PIMA Electronic Systems
Chap. 4 Arming and Disarming
You can find detailed information on the arming modes in the
Glossary, on page 29.
From here onwards, in addition to the Master code you can use any
user code with permissions.
4.1 Arm Away
User Menu  Arming & Disarming  Arm Away
Arming Away is used when the premises is left vacant and all the detectors are activated.
Follow the next steps to arm Away.
1. Check for the Ready to Arm message and illuminating LED. Ready to Arm is displayed only
when all the zones (detectors) are closed and no fault exists.
2. Press and hold the key until the keypad beeps (enter a user code with permission, if
required). Alternatively, press enter User code  Arming & Disarming  Arm Away .
3. The Exit Delay
3
starts running immediately (the keypad keeps beeping and displays a
progress bar timer) and when elapsed, the entire alarm system becomes armed. During
the delay you can stay in delayed zones without setting off the alarm. Entering an instant
zone will set off the alarm.
The technician can set the siren to beep to indicate on arming and disarming
4.2 Arm in Home 1-4
User Menu  Arming & Disarming  Arm in Home 1-4
Home 1-4 arming modes are used in defined parts of the premises - floors, separate rooms,
perimeter detectors, etc. - when it is partially occupied, or during night time.
In these arming modes some zones (detectors) are armed, while others stay disarmed -
triggering an armed zone setts off the alarm, while disarmed zones can be occupied at the
same time. The technician can define up to 4 Home modes.
To arm in the Home modes, do the following:
1. To arm in Home 1 , press and hold the key until the keypad beeps (enter a user code
with permission, if required). To arm in Home 2-4 , press and hold the corresponding keys.
Alternatively, press enter User code  Arming & Disarming  Arm in Home 1-4 .
2. The Exit Delay
3starts running immediately
4
(the keypad keeps beeping and displays a
progress bar timer) and when elapsed, only the Home defined zones become armed.
3
See the Glossary, on page 29.
4
The technician can cancel the exit delay in the Home modes.

Arming and Disarming
PIMA Electronic Systems 13
4.3 Disarming
User Menu  Arming & Disarming  Disarming
To disarm the alarm system, enter the Master or authorized User code and press Disarm . If the
alarm system is not disarmed, the user may not have a disarming permission, or is out of its
disarming window of time (see section 7.1.1, on page 16).
4.3.1 Disarming partitions
When partitions are in use (see Partitioning , on page 25), a user can only disarm the partitions
it is allocated to. When disarming from a keypad, the user partitions will be disarmed only when
the keypad is allocated to the same partitions (when disarming using the PIMAlink app, there is
no such limit). For example: a user that is allocated to partitions no. 2, 3 and 4, disarms the
alarm system in a keypad that is allocated to partitions no. 1, 4, and 6. As a result, only
partition no. 4 will be disarmed, being the only partition that both the user and the keypad are
allocated to.

FORCE Alarm System User Guide
14 PIMA Electronic Systems
Chap. 5 Bypass Zones
Open zones - doors, windows, moving objects - must be closed or fixed, or you cannot arm the
alarm system. When there is no other option, you can bypass the zone and arm the system.
Bypassing is a one-time operation and time limited - A bypassed zone is automatically un-
bypassed as the alarm system is disarmed and you will need to repeat it any time you want to
arm, as long as the zone is at fault.
A bypassed zone does not trigger the alarm when opened, and can
breach the security of the premises.
Bypass a zone only when it cannot be closed. If the problem persists,
consult a technician.
5.1 How to bypass on-the-fly
User Menu  Arming & Disarming  Arm Away/Home
To bypass a zone while arming the alarm system, do the following.
1. Enter Master or user code.
2. The Zone Bypass menu is displayed - press to bypass the zone and scroll (press * or #)
to other open zones, if there are any. The exit delay starts running immediately and when
elapsed, the system is armed.
5.2 How to bypass before arming
User Menu  Bypass Zones
To bypass and a zone before arming, do as follows:
1. Enter the Master or user code.
2. Scroll to Bypass Zones and press .
3. Press # or * and select the zone number.
4. Bypassed: press select to bypass the zone.
5. Repeat steps 3-4 with other open zone, if there are any.
6. Press to exit.
Because of security considerations, bypassing a zone before arming is limited in
time. Refer to the technician.

Event Memory
PIMA Electronic Systems 15
Chap. 6 Event Memory
The Event Memory is where the last 1024 events are saved, chronologically. You can scroll
between the events by pressing the arrow keys, and see the details that follows.
Figure 2. The event memory screen
246) 15 Oct 01:53
Event Memory
Burglary Alarm
Kitchen
(17)
Event no.
Event Description
Event Source
Reference no.:
zone, user, etc.
Time Stamp

FORCE Alarm System User Guide
16 PIMA Electronic Systems
Chap. 7 Users and Codes
Set the codes and definitions of the users of the alarm system, and system codes. All the codes,
except the Short Code are 4-6 digit long. The menu includes the sub-menus that follows.
1.  Users: see the next sub-section.
2. Master Code: the Master user code
3. Quick arm code: 2-digit code, used for arming only. This code can be used by anyone who
does not have a user code.
4. Duress code: see the Glossary , on page 29.
5. Home Auto.: a code for home automation systems
5
6. Operation codes: see next page.
7.1.1 Users
User Menu  Users and Codes  Users
To scroll between users, press # or *.
Parameter
Description
Code
A unique 4-6 digit user code
Name
User text, up to 16 characters.
Keyfob
Enroll wireless key fob or panic button (one per user) to the user. The key fob
is used for arming and disarming, and activate devices. A wireless module is
required; refer to the technician).
1. Press * or # to select a user.
2. Enrolled: indicates whether a key fob or a panic button is enrolled to
the user.
3. Enroll
a. Manual enrollment. Use it for PIMA peripherals only.
Serial no.: enter the device’s serial number.
Enroll: press to enroll the device.
b. Auto enrollment:
Status
oWaiting: the system is waiting for a signal. Press one of the
key fob’s buttons, or the panic button for 5 seconds.
oReceived: a signal was received. The keypad will sound
beeps. If more than one device is received, press and
select one.
Serial no.: the selected device’s number
Signal: the selected device’s signal strength - Strong , Good , or
Poor . If the signal is poor, change the location of the device.
Enroll: press to enroll the selected device.
5
Only systems that are approved by PIMA Electronic Systems.

Users and Codes
PIMA Electronic Systems 17
Parameter
Description
4. Delete
a. Delete: press to select a user (press # or * to select) and delete its
enrolled device.
b. Delete All: press to delete all devices from all users.
Disarming
Window
Set a daily window of time, only during which the user is allowed to disarm
the alarm system. This is a security measure against unauthorized action.
1) Set the Start and Stop times of the window (the same for all the
selected days).
2) Days: select the days to apply the window.
Example: Monday through Friday, 07:30-10:00. If the user will try to disarm
the system anytime else, it will be rejected with Access Denied! Message.
Permissions
Define the special permissions of each user of the alarm system. A user that
will try to enter a menu it is not permitted to, will be rejected with Access
Denied! Message.
The permissions are as follows: Disarming, Event Memory, Communication,
Users and Codes, Time and Date, Bypass Zones, Auto-Arming, Technician
Permit, Control Remotely, Use All Keypads.
Partitions
If partitions are in use6, assign each user with one or more partitions - he/she
will only be able to view and arm/disarm these partitions.
Select the assigned partitions: a selected number (partition) is steady on.
Make sure the un-assigned partitions are flashing.
Reset User
Delete all the definitions of the user, including its password.
Operation codes
FORCE offers 8 Operation codes , for activating different devices such as electric gates, garage
shutter doors, and floodlights. You activate the peripheral (switch on/off, open/close) by
entering an activation code (toggle) in a keypad, or in the PIMAlink app. Refer to the technician
to use these codes.
Operation codes are subject to keypad and user partitioning (where relevant).
1) Press # or * to select a code.
2) Enter a 4-6 digit code.
6
See Chap. 10, on page 21.

FORCE Alarm System User Guide
18 PIMA Electronic Systems
Chap. 8 Communication
The sub-menus in this menu are as follows:
1) Contacts
2) PIMA Cloud
3) Phone Notifications
4) Remote Service
5) CMS Registration
8.1 Contacts
User Menu  Communication  Contacts
Contacts receive notifications on alarms and other events. Here you set which contact will
receive what notification and in what medium. Contacts are allocated to partitions the same as
system users (where relevant).
Note, that contacts of the PIMAlink app are different from the FORCE contacts, and that you set
their notifications in the app.
Press * or # to select a contact.
Parameter
Description
Phone
The phone no. of the contact. If FORCE is connected to a phone line over a
phone system, make sure the technician sets it accordingly.
Name
User-defines text, up to 16 characters.
Comm. Paths
See below.
Notifications
Select the events that will be notified to the contacts. The options are:
Alarm from Burglary, Panic, Fire, Duress, Medical, and Tamper/Anti-Mask
zones (detectors), Custom Zone 1-5 faults, Invalid Code
7, and
Arming/Disarming events.
The control panel notifies by sounding an alarm sound over the phone, or
sending a text message.
Partitions
Select the partitions that will report the contact on events (where relevant).
8.1.1 Communication and Backup Paths
User Menu  Communication  Contacts  Comm. Paths
Set the communication path/s to the contact, and the backup path/s, if the main path is at fault.
Press * or # to select a contact.
Comm. Paths 1-2: select the communication path/s of the contact:
 Over Landline : notifications will be sent over landline telephone (FORCE Lite:
unavailable).
 Over Cellular: notifications will be sent over cellular phone
8
.
 Over SMS: notifications will be sent as text messages over cellular phone8.
Backup Paths: select a path different from the main path, as a backup. For example, if you
have selected Over Cellular as the main path, you can select Over Landline as a backup. The
7
Exceeding the programmed limit of keystrokes, when trying to enter any code.
8
Requires a cellular expander.

Communication
PIMA Electronic Systems 19
control panel will first try to notify the contact through the main path, and will use the backup
path if it fails.
8.1.2 Communication Test
Path: select a contact’s path to be tested.
Press to Start: press and check that a notification is received by the contact.
8.2 PIMA Cloud
User Menu  Communication  PIMA Cloud
To use the PIMAlink app to control the alarm system remotely, you will need to pair it with the
cloud, receive a pairing code and use it for pairing the mobile phones of whoever will use the
application. The pairing process is short. Before you pair the alarm system, make sure all the
app users download and install it on their phones.
The pairing code must be used within 10 minutes, or you will have to repeat the process and
receive a new code (only for phones that have not been registered).
1) Pair to PIMAlink: press and wait (shortly) for the code to appear on the screen.
Immediately enter the code in the pairing screen of the PIMAlink app, in every phone.
2) Unpair: press and disconnect FORCE and all your mobile phones from the cloud.
8.3 Phone Notifications
User Menu  Communication  Phone Notifications
When the alarm is set off, FORCE calls the contact that is set to receive notifications, and sounds
an alarm sound over the phone.
Parameter
Description
Default
Range (sec)
Alarm Sound
The length of the alarm sound
30 sec
5-120
Repeat Massage
No. of times to redial and sound the notification
2
1-8
8.4 Remote Service
User Menu  Communication  Remote Service
Use the Remote Service menu when the service technician or CMS need to connect to the alarm
system remotely. Go directly to this menu by pressing and holding key ‘6’ on the main menu
9
.
“Remote Service” and “CMS Registration” (next) allow connecting
and controlling the alarm system. Only allow authorized technician
to use these options!
The CMS/Technician can connect to the system remotely only using
a remote connection code.
Parameter
Description
Allow Access
Now
When you press this menu you allow a (authorized) technician to connect to
the alarm system and control it remotely.
Over Network
Over Cellular
1) IP/URL: enter the data in the form of IP:Port (no space) when asked by
a (authorized) technician.
9
System version 1.2 and higher

FORCE Alarm System User Guide
20 PIMA Electronic Systems
Parameter
Description
2) Connect: the alarm system allows the technician to connect remotely
with a special software.
8.5 CMS Registration
Registering the alarm system by the CMS is meant to prevent criminals from transmitting false
transmissions. After the registration the CMS starts monitoring the transmissions and can detect
illegal activity. Refer to a technician for more information.