Pitney Bowes DM100i Series User manual

Meter Withdrawal
Run Install Mode
ADVANCED FEATURES
DM100i / DM125 with Standard Scale Return Instructions AW32917
1c.
1b.
1d.
Press Options on your meter keypad.
1a.
Press Page Down
twice. Select Advanced
Features.
If your meter has a scale, remove it now by lifting straight
up and off as shown.
2a.
2d.If you are using the stacker tray, slide that away from
the meter.
1e.
1f. Select Transfer all
funds from Meter
to PBP account.
1g.When FUNDS TRANSFERRED displays, select OK.
When the process is complete, the message
OUT OF SERVICE No postage can be dispensed
displays.
2e.
LockCode/Passwords
Connect-Data Center
Advanced Features
OPTIONS
Replace Ink Tank
Close to continue
Transfer all funds
from Meter to PBP
account
REMOVE FUNDS
Options
1. Withdraw the remaining funds from
your meter.
2. Disassemble the old meter.
TOP COVER OPEN
Select Meter Withdrawal.
The postage meter will connect with the Data Centre,
and the meter screens will let you know the status
of the process.
2b.Wait five seconds and then disconnect all the cords from
the back of the meter.
2c.If your unit has the moistener, remove that by pushing
down on the blue lever and pulling it straight out to the left.
Continue on reverse side.
Keep your meter connected as you normally would for
a postage refill.
Close the ink cartridge guard and meter cover.
Open the top cover of
your meter and select
Replace Ink Tank.
When the printing
mechanism moves
forward, remove the
ink cartridge.
To have a record of the amount of postage in the meter,
print the Funds Report by pressing the Funds key, then
pressing the Page Down twice, and then by selecting
Print Funds Report. Insert an envelope to obtain a
record of the transaction.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
If this is not possible, you can use up all the remaining
postage before returning the meter.
If you can not withdraw your remaining funds, then proceed
to Step 2. Pitney Bowes will transfer your funds into your
Postage by Phone account within 6-10 days of receiving
your meter.
If you are using the accounting feature, please print your
accounts data before starting the replacement
install process.
Keep the meter plugged in during this step.
Ink may stain skin or permanently damage clothing.

3. Pack the meter for shipment back
to Pitney Bowes.
Everything you need to return your system is
included in the white box that your replacement
meter arrived in.
3a.Place the meter in the plastic bag your new meter arrived in.
3b.
3c.
Place the meter in the white box as shown in the
illustration.
3d.
AW32917 Rev A 06/2019
Locate the prepaid Purolator shipping label included
in the shipment of your new meter. Complete required
fields. In the sender/from sections, fill in your phone
number, company name and address. Apply the label
over previous shipping label.
if you require more details instructions, please refer to:
pitneybowes.com/ca/en/returns
Retain the customer portion of the prepaid
shipping label for tracking purposes.
3e.
Call Purolator at 1-888-744-7123 to retrieve your packages.3f.
Label
Bottom
insert
Old meter in
plastic bag
The below list of items can be returned along with
any cords in the white box. (Items to return might vary)
Top insert
All items can fit in
the space left of the meter.
Stacker tray
Scale Scale
Moistener
OR