Pitney Bowes DM300c series User manual

Remove weighing platform and open ink access cover.
Select Replace
ink tank to move
the ink cartridge
carriage to the
replacement
position.
Open ink cartridge guard, remove ink cartridge,
and close ink cartridge guard.
ink access cover
ink cartridge
ink cartridge guard
Re-open the meter top cover. Crumple the folded
cloths provided in the kit and insert the cloths in front
of the printer mechanism as shown. Close the meter
top cover.
Close the meter top cover and wait for the ink
carriage to move back in. Then wait for 5 seconds
and turn off the power switch. Wait five more seconds
and then disconnect all the cords from the back of the
meter.
Continue on reverse side.
A.
B.
C.
D.
E.
DM300c Return Instructions
AW32431
1. Withdraw the remaining funds from
your meter.
2. Disassemble the old meter.
If you can not withdraw your remaining funds, then proceed
to Step 2. Pitney Bowes will transfer your funds into your
Postage by Phone account within 6-10 days of receiving
your meter.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
If this is not possible, you can use up all the remaining
postage before returning the meter.
A. To have a record of the amount of postage in the meter,
print the Funds Report by pressing the Funds key, then
press the Menu key, and then select Print Funds Report.
Insert an envelope to obtain a record of the transaction.
When done, select No to return to the main screen.
B. Press Menu and
page down to
select Advanced
Features.
C. Select Meter
Withdrawal.
D. Select Continue.
Please wait while
meter connects to
the Pitney Bowes
Data Center. This
may take a few
minutes.
E. If the transfer is
complete select
Print Receipt and
follow the prompts.
If you receive a Transfer
Failed message, press
Skip, Return Home
and call Pitney Bowes
at 844-256-6444.
Note: Do not unplug power cord until instructed.
1
2
1
2
IMPORTANT NOTICE: Postage Meter Return is Mandatory. Please follow the prepaid shipping instructions
to return postage meter. Following these steps will avoid the $1000 fee for failure to return your meter.

scale
AW32431 rev E | 02/2023
A. Place the meter and scale in the brown box
provided as shown in the illustration on the right.
Seal the top of the carton with tape provided.
Seal the top of the carton with tape provided.
Apply a prepaid UPS shipping label to each box
over old shipping labels and return via your local
UPS agent or drop off location.
Retain the customer portion of the prepaid
shipping label for tracking purposes.
stacker tray
platform scale
standmoistener
ink cartridge
3. Pack the meter for shipment back to Pitney Bowes
B.
C.
D.
E.
The below list of items can be returned along with
any cords in the white box from your replacement meter.
Separate items with the provided paper cushion.
If additional packaging is needed or if you have questions,
visit www.pitneybowes.com/us/returns
or call Pitney Bowes at 844-256-6444.
Tape
Label
Used ink cartridge only.
Do not return new ink in
these cartons.
Paper cushion