Pitney Bowes DM300c series User manual

Remove weighing platform and open ink access cover.
Select Replace
ink tank to move
the ink cartridge
carriage to the
replacement
position.
Open ink cartridge guard, remove ink cartridge,
and close ink cartridge guard.
X
ink access cover
ink cartridge
ink cartridge guard
Close the meter top cover and wait for the ink
carriage to move back in. Then wait for 5 seconds
and turn off the power switch. Wait five more seconds
and then disconnect all the cords from the back of the
meter.
Continue on reverse side.
A.
B.
C.
D.
DM300c Return Instructions AW32912
1. Withdraw the remaining funds from
your meter.
2. Disassemble the old meter.
If you cannot connect to Pitney Bowes through your meter,
or if you have a blank screen, then proceed to Step 2.
Pitney Bowes will transfer your funds into your account
within 6-10 days after receiving your meter.
If you are using the accounting feature, please print your
accounts data before starting the replacement install process.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
A. To have a record of the amount of postage in the meter,
print the Funds Report by pressing Menu, then by selecting
Reports, and then by selecting Funds Report.
Insert an envelope to obtain a record of the transaction.
When done, press No to return to the main screen.
B. Press Menu and
then page down up
to two times to select
Advanced Features.
C. Select Meter
Withdrawal.
D. Select Continue.
E. At the prompt select
Print Receipt to print
a receipt or select
Continue to return to
the home screen without
printing a receipt.
Note: Do not unplug power cord until instructed.

AW32912 rev A JUN 2019
3. Pack the meter for shipment back to Pitney Bowes
Everything you need to return your system is
included in the white box that your replacement
meter arrived in.
A. Place the meter, scale, and accessories in the white
box provided. If you are including a large scale,
do not include the bottom insert and securely tape bottom
and top of the box.
Locate the prepaid Purolator shipping label included
with the shipment of your new meter. Complete required
fields. In the sender/from section, fill in your phone number,
company name and address. Apply the shipping label over
the previous shipping label.
If more detailed instructions are needed, please refer to:
pitneybowes.com/ca/en/returns
Retain the customer portion of the prepaid shipping label
for tracking purposes.
B.
C.
Call Purolator at 1-888-744-7123 to retrieve your package.D. Label
DM300c Return Instructions