Pitney Bowes DM400c series User manual

Select Replace
ink tank to move
the ink cartridge
carriage to the
replacement
position.
Open ink cartridge guard, remove ink cartridge,
and close ink cartridge guard.
X
ink cartridge guard
Close the meter top cover and wait for the ink
carriage to move back in. Then wait for 5 seconds
and turn off the power switch on the back of the machine
on the right side. Wait five more seconds and then
disconnect all the cords from the back of the meter.
Continue on reverse side.
B.
C.
D.
Remove weighing platform and open ink access cover.A.
2. Disassemble the old meter.
Note: Do not unplug power cord until instructed.
ink access cover
ink cartridge
1. Withdraw the remaining funds from
your meter.
If you cannot connect to Pitney Bowes through your meter,
or if you have a blank screen, then proceed to Step 2.
Pitney Bowes will transfer your funds into your account
within 6-10 days after receiving your meter.
If you are using the accounting feature, please print your
accounts data before starting the replacement install process.
Transfer the remaining postage in your meter
into your Postage by Phone account to insure that
your funds will be available to fill your replacement
meter immediately.
A. To have a record of the amount of postage in the meter,
print the Funds Report by pressing Menu, then by selecting
Reports, and then by selecting Funds Report.
Insert an envelope to obtain a record of the transaction.
When done, press No to return to the main screen.
B. Press Menu and
then page down up
to two times to select
Advanced Features.
C. Select Meter
Withdrawal.
D. Select Continue.
E. At the prompt select
Print Receipt to print
a receipt or select
Continue to return to
the home screen without
printing a receipt.
DM400c Return Instructions AW32923

AW32923 rev A 06/2019
A. Place the meter and scale in the brown flat box
provided as shown in the illustration below.
Securely tape the bottom and top of the box.
3. Pack the meter for shipment back to
Pitney Bowes
Label
Scale(s)
Cables
E. Open the feeder access cover. Remove the moistener
bottle and discard remaining sealing solution.
F. Remove the stripper blade/brush assembly by pressing
on the light blue lever/button and sliding the assembly
straight out towards you.
G. Pull the moistener tank (located under moistener bottle)
straight out towards you. Gently lift the tank up and out.
Then discard sealing solution in the tank.
H. Reinsert the moistener tank, stripper blade/brush
assembly and moistener bottle.
Stripper Blade/
Brush Assembly
Lever
1
2
DM400c Return Instructions
Locate the prepaid Purolator shipping label included
in the shipment of your new meter. Complete required
fields. In the sender/from section, fill in your phone
number, company name and address. Apply the label
over previous shipping labels.
If more detailed instructions are needed, please refer to:
pitneybowes.com/ca/en/returns
Retain the customer portion of the prepaid
shipping label for tracking purposes.
B.
C.
Call Purolator at 1-888-744-7123 to retrieve your
package.
D.