Pitney Bowes DM400c series User manual

DM300c, DM400c, DM475 Series™ Download Instructions
Read before you begin:
Make a connection as you normally do for postage refills.
• Analog phone line
• Local area network (LAN)
Once a connection is made to our data center, the update should take
about 20 minutes to complete.
Step 1
Select Clear Messages.
Step 2
From the Home screen press Refill Postage.
Step 3
Select Check PBP Balance.
Step 4
Select Continue.
Step 5
Select Download Now.
(The screen will display downloading updates and 4 files will download.)
Step 6
Select Restart Now at the System Update Screen.
The screen will display:
• Installing Updates
• Initializing Updates
• Screen will be blank for about 30 seconds - Do Not Disconnect!
• Initializing EMD
• Updating System… Please Wait… This may take several minutes.
• Initializing Please Wait
NOTE: Please proceed to step 7 once your system returns the the Home screen as a second
download is required to complete the update.
®®
/
You must restart to
activate new updates.
Auto-Restart in 20 sec
Restart Now
System Updates
Complete!
Download Now
Skip, Return Home
System Updates
Available to Download
Prepaid
Other
$0.00
$0.00
Rell Postage
Continue
PBP Balance
Check PBP Balance
Another Amount
Rell: $50.00
Rell Postage

Step 7
Select Check PBP Balance.
Step 8
Select Continue.
Step 9
Select Download Now.
(The screen will display downloading updates and1file will download.)
Step 10
Select Return Home at the System Update Screen.
When your system returns to the Home screen your update is complete.
Congratulations!You now have successfully updated your meter!
Need Additional Assistance?
If you are experiencing connection issues, please contact Pitney Bowes Product Support Group at
1-800-672-6937and follow prompts for Technical Support on the DM Mailing equipment
Pitney Bowes Product Support Group is available between 8:00 AMand 8:00 PM Eastern Standard Time,
Monday through Friday.
AW22878 RevA
10/10©Pitney Bowes Inc. All Rights Reserved
Check PBP Balance
Another Amount
Rell: $50.00
Add to Postage Meter
Rell Postage
Other $000
Prepaid $000
PBP Balance
Continue
Get Update Now
System Updates
Available to Download
Skip, set later
System Updates
Complete!
Return Home
All updates are active