Polycom SoundPoint Installation and operation manual

Polycom® SoundPoint® IP Phones
Product Reference Guide

Polycom® SoundPoint® IP Phones
Product Reference Guide
SoundPoint IP 321 and 331 Entry-level IP phones with enterprise-grade features and outstanding voice quality
SoundPoint IP 335 Two-line, entry-level phone providing unparalleled Polycom HD Voice™
SoundPoint IP 450 Mid-Range SIP desktop phone with Polycom HD Voice™
Entry-Level
Mainstream
Polycom’s family of SoundPoint® IP phones leverage the capabilities
of SIP-based VoIP networks to deliver breakthrough voice quality and
advanced features that make calls more efficient and productive.
• Application targets:
- Common areas, dorm rooms, wall-mounted deployments (SoundPoint IP 321)
- Cubicle, call center (SoundPoint IP 331)
• 2 Lines
• Integrated PoE support (IEEE 802.3af)
• Full-duplex speakerphone with Acoustic Clarity Technology
• 102 x 33 pixel graphical LCD
• 15 dedicated hard keys, 3 context-sensitive soft keys
• Two-port 10/100 Ethernet switch (SoundPoint IP 331)
• Single 10/100 Ethernet port (SoundPoint IP 321)
• Application targets:
- Cubicle, call center
• 2 Lines
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 102 x 33 pixel backlit grayscale graphical LCD
• 15 dedicated hard keys, 3 context-sensitive soft keys
• Two-port 10/100 Ethernet switch
• Application target: SOHO, cubicle
• 3 Lines
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 171 x 73-pixel backlit grayscale graphical LCD
• 17 dedicated hard keys, 4 context-sensitive soft keys
SoundPoint IP 450 - PoE Only 2200-12450-025
SoundPoint IP 321 - PoE Only 2200-12360-025
SoundPoint IP 331 - PoE Only 2200-12365-025
SoundPoint IP 335 - PoE Only 2200-12375-025

SoundPoint IP Expansion Module Turn your SoundPoint IP 650/670 into a high-performance Attendant Console
SoundPoint IP 650 High-performance IP phone with Polycom HD Voice™
SoundPoint IP 550 Cutting-edge SIP feature set meets Polycom HD Voice™
SoundPoint IP 560 Cutting-edge SIP and GigE meet Polycom HD Voice™
SoundPoint IP 670 A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience
Attendant
Performance
• Application target: telephone attendant’s desk
• 14 Illuminated keys configurable as a line key, or a speed dial with BLF
• 160 x 320 pixel greyscale/color graphical LCD with backlight
• Plug-and-play, hot-swappable
• Cord-free, no AC adapter required - power and signaling are provided by the host phone
• Matches elegantly with the SoundPoint IP 650/670 look and feel
• Application target: executive office
• 6 lines (standalone) / 12 lines (with Expansion Module)
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Support of up to three Expansion Modules
• USB for local call recording
• Application target: manager’s/professional’s office
• 4 lines
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Application target: manager’s/professional’s office
• 4 lines
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 320 x 160 pixel backlit grayscale graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Inbuilt Gigabit Ethernet support
• Application target: executive office
• 6 lines (standalone) / 12 lines (with Expansion Module)
• Integrated PoE support (IEEE 802.3af)
• Polycom HD Voice for all audio paths
• 320 x 160 pixel backlit color graphical LCD
• 26 dedicated hard keys, 4 context-sensitive soft keys
• Support of up to three Expansion Modules
• USB for local call recording
• Inbuilt Gigabit Ethernet support
SoundPoint IP Backlit Expansion Module: 2200-12750-025
SoundPoint IP Color Expansion Module: 2200-12770-025
SoundPoint IP 650 - PoE Only 2200-12651-025
SoundPoint IP 550 - PoE Only 2200-12550-025
SoundPoint IP 560 - PoE Only 2200-12560-025
SoundPoint IP 670 - PoE Only 2200-12670-025

Polycom® SoundPoint® IP Phone Comparison
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
www.polycom.com
© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are
registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form
or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 1762_0710
SoundPoint IP
321/331
SoundPoint IP 335 SoundPoint IP 450 SoundPoint IP
550/560
SoundPoint IP 650 SoundPoint IP 670
Positioning
Application Targets IP331-Cubicle, call
center IP 321 -
Common areas, wall
mounted deployments
Cubicle, Call Center Cubicle Manager/Professional’s
office
Executive Office /
Attandant’s desk - with
Backlit Expansion
Modules
Executive Office /
Attendant’s desk
with Color Expansion
Modules
LCD Display 102 x 33 pixel
graphical
102 x 33 pixel
graphical
171 x 73 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
graphical
320 x 160 pixel backlit
color graphical
Unicode Character Support European character set European character set ••••
Expansion Module Support Up to 3 Backlit
Expansion Modules
Up to 3 Color
Expansion Modules w/
AC adaptor
Audio Features
Polycom HD Voice Technology •••••
Full Duplex Speakerphone with
Acoustic Clarity Technology ••••••
Telephony Keys 2 2 3 4 6 (12 with Exp. Module) 6 (12 with Exp. Module)
Line/Speed Dial Keys 22346 (48 with 3 Exp.
Modules)
6 (48 with 3 Exp.
Modules)
Mute, Handset, and Hands Free Keys ••••••
Context-Sensitive Soft Keys 3 3 4 4 4 4
Display/Menu Navigation Keys 5 5 5 6 6 6
Advanced Features
Busy Lamp Field (BLF) Functionality ••••••
Shared Call/Bridged Line
Appearance ••••••
Flexible Line Appearance ••••••
Multiple Call Appearances ••••••
XHTML Microbrowser ••••••
Microsoft LCS 2005 Interoperability
for Telephony and Presence ••••••
Connectivity
USB Port • •
Two-port 10/100/1000 MBPS IP 331 - 10/100
IP 321 - single 10/100 10/100 10/100 IP 550 - 10/100 IP 560 - 10/100/1000 10/100 10/100/1000
Power Options
Power over Ethernet (IEEE 802.3af) ••••••
Protocol Support
SIP (RFC 3261) ••••••
Entry-Level Mainstream Performance