Protech Systems PA-6822 User manual

USER’S
MANUAL
PA-6822
15” POS Terminal
Powered by Intel
®
Celeron
®
J1900 Quad-Core
PA-6822 M4

PA-6822 POS System
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the property of their
respective owners.
This manual is copyrighted in Oct. 2015. You may not reproduce or transmit in any
form or by any means, electronic, or mechanical, including photocopying and
recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up the system. The
information contained in this document is subject to change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
PA-6822 Series User Manual
Page 1

FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment not expressly
approve by the party responsible for compliance could void your authority to operate
such equipment.
CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
WARNING! Some internal parts of the system may have high electrical voltage. And
therefore we strongly recommend that qualified engineers can open and disassemble the
system.The LCD and Touchscreen are easily breakable, please handle them with extra
care.
PA-6822 Series User Manual
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Contents
PA-6822 SERIES USER MANUAL
Page 3
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION
1-1 About This Manual…...................................................................
5
1-2 POS System Illustration…............................................................
6
1-3 System Specification….................................................................
8
1-4 Safety Precautions…....................................................................
14
CHAPTER 2 SYSTEM CONFIGURATION
2-1 System External I/O Port & Pin Assignment.…...........................
17
2-2 Main Board Component Locations & Jumper Settings………….
22
2-3 Printer Board Component Locations & Pin Assignment..............
39
2-4 VFD Board Component Locations & Pin Assignment.................
57
2-5 MSR Board Component Locations & Pin Assignment.................
59
CHAPTER 3 SOFTWARE Utilities
3-1 Version List……..…....................................................................
67
3-2 OS API……….............................................................................
68
3-3 Embedded Peripheral Devices………..........................................
90
3-4 Utility Update………...................................................................
154
3-5 BIOS Operation….……...............................................................
158
3-6 Watchdog Timer Configuration…………………………………
192
3-7 BIOS Update Instructions……………………………………….
195
3-8 System Resource Map…………………………………………...
199
CHAPTER 4 SYSTEM DIAGRAMS
Exploded Diagram for Touchscreen & LCD...…………………………
215
Exploded Diagram for System Bottom Case……………………….......
222
Exploded Diagram for System Assembly……………………….............
226
Exploded Diagram for VFD……………………….................................
229
Exploded Diagram for Printer…..………………………........................ 230
Exploded Diagram for MSR & i-Button………..……………………… 237
Exploded Diagram for 2nd Display………………………....................... 240
Exploded Diagram for RFID……………………………………………
241
Exploded Diagram for HDD………………………................................ 242
Exploded Diagram for SSD……………………...................................... 243
APPENDIX ASYSTEM DISPLAY
Installation of 8”/ 10.4” 2nd Display..…………………………………...
245

Page 4
INTRODUCTION
This chapter gives you the information for the PA-6822. It also outlines
the system specifications.
The following sections are included:
About This Manual
POS System Illustration
System Specifications
Safety Precautions
Experienced users can jump to chapter 2 on page 17 for
a quick start.
CHAPTER
1

Chapter 1 Introduction
PA-6822 SERIES USER MANUAL
Page 5
1-1. ABOUT THIS MANUAL
Thank you for purchasing our PA-6822 Series System. The PA-6822 is an updated
system designed to be comparable with the highest performance of IBM AT personal
computers. The PA-6822 provides faster processing speed, greater expandability and
can handle more tasks than before. This manual is designed to assist you how to install
and set up the whole system. It contains four chapters and one appendix. Users can
configure the system according to their own needs.
Chapter 1 Introduction
This chapter introduces you to the background of this manual. It also includes
illustrations and specifications for the whole system. The final section of this chapter
indicates some safety reminders on how to take care of your system.
Chapter 2 System Configuration
This chapter outlines the location of motherboard components and their functions.
You will learn how to set the jumpers and configure the system to meet your own
needs.
Chapter 3 Software Utilities
This chapter contains detailed information for driver installations of the Version List,
OS API, embedded peripheral devices firmware control commands, BIOS setup &
update, Watchdog timer and resource map.
Chapter 4 System Diagrams
This chapter shows the exploded diagrams and part numbers of PA-6822 components.
Appendix A System Display
This appendix illustrates the installation of 8” and 10.4” 2nd Display.

1-2. POS SYSTEM ILLUSTRATION
Top View Bottom View
320
390
Front View Side View
190
24°
28°
Unit: mm
Chapter 1 Introduction
PA-6822 Series User Manual
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Chapter 1 Introduction
Quarter View
Power LED Ventilation Hole
15” LCD & Bezel-free Touchscreen
VFD Customer Display (Optional)
I/O Port Thermal Printer
(inside the cover) (Optional)
Unit: mm
Open Button of Printer Door
(Both optional)
Vertical i-Button & MSR
Angle Adjustor Foot
Power Button & Side USB
(inside the shield)
Power
LED
Ventilation
Hold NFC/RFID
Sensor Area
PA-6822 Series User Manual
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Chapter 1 Introduction
1-3. SYSTEM SPECIFICATIONS
System
CPU Intel® Celeron® J1900 Quad-Core 2.0GHz
Memory 1 x DDR3 SO-DIMM 204-pin socket, up to 8GB
OS Support Windows Embedded 8 Industry Pro Retail
Window Embedded POSReady7
LAN 1 x Giga LAN
Wireless LAN 802.11 b/g/n (Optional)
AP distance
0° 90° 180° 270°
5M -32 dB -27 dB -37 dB -33 dB
10M -43 dB -37 dB -46 dB -44 dB
Note:
1. Test tolerance: ± 5dB
2. AP: ASUS RT-N56U (2 x internal antenna with 3.8 dBi
gain)
Angle: 0°
AP
(Distance)
Angle: 180°Angle: 90°
Angle: 270°
AP
Audio 2W speaker & Line-out Port
BIOS AMI SPI BIOS, 8 Mbits with VGA BIOS
RTC Accuracy 3 days ± 3 seconds
System Weight With power adapter approx. 8 kg
Dimension (W x H x D) 390mm x 320mm x 190mm
Viewing Angel 24~30°
Certificate CE/FCC
PA-6822 Series User Manual
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Chapter 1 Introduction
Power Consumption (AC):
System
Status
CPU/
HDD/
Memory
VFD Printer COM & USB
Ports to supply
power of Rear I/O
Consumption
OFF Off 2W
IDLE Turns on, but
not to execute
extra AP
19.8W
Working
(without
printer)
Standby
25.6W
Working
(with
printer)
without
59.1W
Full Loading
100% loading
of burn-in test
Runs
new
ticker
DC24V
1.4A dummy
load USB dummy load
500mA x4 68.9W
Certificate CE, CE-LVD, FCC
Type Standard Description
EMI EN 55022 Class A -
EMS EN 55024 -
IEC 61000-4-2 ESD 8kV air discharge
4kV contact discharge
IEC 61000-4-3 RS 80~1000MHz, 3V/m, 80% AM(1kHz)
IEC 61000-4-4 EFT AC Power Port: 1kV
DC Power Port: 0.5kV
Signal Ports & Telecommunication
Ports: 0.5kV
IEC 61000-4-5 Surge AC Power Port:
Line to line: 1kV
Line to earth(GND): 2kV
DC Power Port:
Line to earth(GND): 0.5kV
Signal and Telecommunication Port:
Line to GND: 1kV
IEC 61000-4-6 CS 0.15~80MHz, 3Vrms, 80% AM, 1kHz
IEC 61000-4-8 PFMF 50Hz, 1A/m
Voltage Dips > 95% reduction for 0.5 periods
30% reduction for 25 periods
IEC 61000-4-11
Voltage Interruptions > 95% reduction for 250 periods
Power Supply 120 Watt Power adaptor
PA-6822 Series User Manual
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Chapter 1 Introduction
Display
15” TFT XGA LCD Max. Resolution: 1024 x 768
Signal Interface: TTL (24-bit)
Touchscreen 15” bezel-free
5-wire resistive type
Projected capacitive type
Brightness Resistive Touchscreen:
Minimum
Typical Maximum
160 cd/m2
200 cd/m2
-
Projected Capacitive Touchscreen:
Minimum
Typical Maximum
180 cd/m2
225 cd/m2
-
12
3
45
Environment
Temperature Operating: 0~35°C (32 ~ 95°F)
Storage: -20~60°C (-4 ~ 140°F)
Humidity 20~90%
PA-6822 Series User Manual
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Chapter 1 Introduction
Optional accessories
MSR & i-Button ISO I ,II, III; JIS I,II and support information key reader
RFID ISO14443A, Mifare, Felica-lite
Fingerprint 8-bit grayscale reader
2nd Display 8” LCD (Resolution: 800 x 600)
10.4” LCD (Resolution: 1024 x 768 or 800 x 600)
Customer Display Interface: RS-232C Baud Rate: 9600/19200 bps
Placement: 20 columns and 2 lines, each column is 5
x 7 dots
Brightness: cd/m2
Dimensions:
18.2
107.2
0.55
0.75
6.75
3.75
0.8
1.0
Standard Code
CP-437, CP-850, CP-857, CP-865, Katakana
International Characters
USA, FRANCE, GERMANY, UK, DENMARK I,
SWDEN, ITALY, SPAIN, JAPAN, NORWAY,
DENMARK II, RUSSIA, SLAVONIC
PA-6822 Series User Manual
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Chapter 1 Introduction
Printer 2” or 3” easy loading thermal printer with auto-cutter
Printer:
Items Specifications
Printing method Thermal dot line printing
Printing accuracy 1mm /5M
Paper feed pitch 0.0625 mm
Maximum Paper-Roll
thickness
80mm
Total dots per line &
Printable dots per line
2inch 432 dots;
3inch 576 dots
Maximum print speed 2inch 200 mm/s;
3inch 170 mm/s
Print width 2inch 54 mm;
3inch 72mm
Paper width 2inch 58 +0/-1 mm;
3inch 80 +0/-1 mm
A mm (Printing Width)
2 inch (A:54, C:58, D:2)
3 inch (A:72, C:80, D:4)
D mm
D mm
0
-1 mm (Paper Width)
C
PA-6822 Series User Manual
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Chapter 1 Introduction
Printer Auto-cutter:
Items Specifications
Paper cutting method Slide cutting
Type of paper cutting Full cut and Partial cut (1.5
±0.5 mm tab left at the center)
Paper curling tendency Fixed blade side and Movable
blade side
Minimum paper core
diameter
φ8 mm (paper thickness: 75µm
or thin)
φ18 (paper thickness: thicker
than 75µm)
Minimum paper cutting
length
10 mm
Cutting processing time
Approx. 0.5 s/cycle
Cutting frequency 1 cut/2 s max.
Standard Code
CP-437, CP-850, CP-857, CP-737, CP-852, CP-860,
CP-862, CP-863, CP-865, CP-866, CP-1250,
CP-1251, CP-1252, CP-1253, CP-1254, CP-1257,
Katakana
KANJI
JAPANESE (SHIFT-JIS) Code,
TRADITIONAL CHINESE Code
International Characters
USA, FRANCE, GERMANY, UK, DENMARK I,
SWDEN, ITALY, SPAIN I, JAPAN, NORWAY,
DENMARK II, SPAIN II, LATIN AMERICA,
KOREA, RUSSIA, SLAVONIC
PA-6822 Series User Manual
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Chapter 1 Introduction
1-4. SAFETY PRECAUTIONS
The following messages are safety reminders on how to protect your systems from
damages, and extending the life cycle of the system.
1. Check the Line Voltage
a. The operating voltage for the power supply should be within the range of
100V to 240V AC; otherwise the system may be damaged.
2. Environmental Conditions
a. Place your PA-6822 on a sturdy, level surface. Be sure to allow enough
space around the system to have easy access needs.
b. Avoid installing your PA-6822 Series POS system in extremely hot or cold
places.
c. Avoid exposure to sunlight for a long period of time (for example, in a
closed car in summer time. Also avoid the system from any heating device.).
Or do not use the PA-6822 when it has been left outdoors in a cold winter
day.
d. Bear in mind that the operating ambient temperature is between 0°C and
35°C (32°F and 95°F).
e. Avoid moving the system rapidly from a hot place to a cold place, and vice
versa, because condensation may occur inside the system.
f. Protect your PA-6822 against strong vibrations, which may cause hard disk
failure.
g. Do not place the system too close to any radio-active device. Radio-active
device may cause signal interference.
h. Always shutdown the operation system before turning off the power.
3. Handling
a. Avoid placing heavy objects on the top of the system.
b. Do not turn the system upside down. This may cause the hard drive to
malfunction.
c. Do not allow any objects to fall into this product.
d. If water or other liquid spills into the product, unplug the power cord
immediately.
PA-6822 Series User Manual
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Chapter 1 Introduction
4. Good Care
a. When the outside case gets stained, remove the stains using neutral washing
agent with a dry cloth.
b. Never use strong agents such as benzene and thinner to clean the surface of
the case.
c. If heavy stains are present, moisten a cloth with diluted neutral washing
agent or alcohol and then wipe thoroughly with a dry cloth.
d. If dust is accumulated on the case surface, remove it by using a special
vacuum cleaner for computers.
PA-6822 Series User Manual
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Page 2-1
SYSTEM
CONFIGURATION
Helpful information that describes the jumper and connector settings,
component locations, and pin assignment.
Sections included:
External I/O Port Pin Assignment
How to Set Jumpers
Component Locations & Jumper Settings
Mainboard
Printer Board (peripheral device)
VFD Board (peripheral device)
MSR Board (peripheral device)
CHAPTER
2
PA-6822 Series User Manual
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Chapter 2 System Configuration
2-1. SYSTEM EXTERNAL I/O PORT & PIN ASSIGNMENT
Rear I/O
Option1
Option2
DRW1

USB3
2nd Display
Power
DC IN
COM(4)
LAN VGA
USB
0
1
2
COM3 COM2
Parallel Port
(LPT, D-sub 25-pin)
COM1 COM4
(2 x RS-232, D-sub 9-pin)
Side I/O
Power USB4
button
PA-6822 Series User Manual
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Chapter 2 System Configuration
Power Button
To turn on the system, press the power button on the side
of the system briefly.
ACTION ASSIGNMENT
Click 0V
Release +3.3V
DC-IN Port
DC IN: DC Power-In Port (rear IO)
PIN ASSIGNMENT PIN ASSIGNMENT
1 GND 3 +24V
2 GND 4 +24V
VGA Port
VGA: VGA Port, D-Sub 15-pin (rear IO)
PIN ASSIGNMENT PIN ASSIGNMENT
1 RED 9 +5V
2 GREEN 10 GND
3 BLUE 11 NC
4 NC 12 DDCA DATA
5 GND 13 HSYNC
6 GND 14 VSYNC
7 GND 15 DDCA CLK
8 GND
34
12
DC IN
Power
Button
15 610 1115
VGA
PA-6822 Series User Manual
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Chapter 2 System Configuration
COM Port
COM2, COM3, COM4: D-Sub9 Serial Ports (rear IO)
COM2: Co-lay with COM2-1
COM3: Co-lay with COM3-1
PIN ASSIGNMENT PIN ASSIGNMENT
1 DCD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 RI/+5V/+12V
selectable (Max.
current: 1A)
5 GND
Note: COM3 & COM3-1 will not function when jumpers
JP20, JP21, JP22 are set as 2-3 connected (i-Button).
Refer to the section i-Button Function Selection for
details. COM4-2 will not function when COM4-1 is
selected as the printer control interface.
LAN Port
LAN: LAN RJ45 Port (rear IO)
PIN ASSIGNMENT PIN ASSIGNMENT
1 MDIP0 5 MDIP2
2 MDIN0 6 MDIN2
3 MDIP1 7 MDIP3
4 MDIN1 8 MDIN3
LAN LED Indicator:
Right Side LED
Yellow Color Blinking LAN Message Active
Off No LAN Message Active
Left Side LED
Green Color On 10/100Mbps LAN Speed Indicator
Orange Color on Giga LAN Speed Indicator
Off No LAN switch/ hub connected.
5
1
9
6
COM2/
COM3/
COM4/
81
Green Yellow
LAN
PA-6822 Series User Manual
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