protech SP-655-R Series User manual

USER
MANUAL
SP-6558-R/SP-6550-R/SP-6555-R/SP-6557-R M1
SP-655X-R
8.4”/10.4”/15”/17” Intel®Celeron®
N3350 / J3455 Processor
Flat Aluminum Panel PC

SP-6558-R / SP-6550-R /
SP-6555-R / SP-6557-R
8.4”/10.4”/15”/17” Intel®Celeron®
N3350 / J3455 Processor
Flat Aluminum Panel PC
COPYRIGHT NOTICE & TRADEMARK
All trademarks and registered trademarks mentioned herein are the
property of their respective owners.
This manual is copyrighted in Dec. 2021. You may not reproduce or
transmit in any form or by any means, electronic, or mechanical,
including photocopying and recording.
DISCLAIMER
This user’s manual is meant to assist users in installing and setting up
the system. The information contained in this document is subject to
change without any notice.
CE NOTICE
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

FCC NOTICE
This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
You are cautioned that any change or modifications to the equipment
not expressly approve by the party responsible for compliance could
void your authority to operate such equipment.
CAUTION: Danger of explosion may occur when the battery
is incorrectly replaced. Replace the battery
only with the
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s
instructions.
WARNING: Some internal parts of the system may have
high electrical voltage. We strongly recommend that only
qualified engineers are allowed to service and disassemble
the system. If any damages should occur on the system and
are caused by unauthorized servicing, it will not be covered
by the product warranty.

i
Contents
Revision History ............................................................................................ vi
1Introduction ......................................................................................... 1-1
1.1 About This Manual .................................................................... 1-2
2Getting Started .................................................................................... 2-1
2.1 Package List.............................................................................. 2-2
2.2 System Overview ...................................................................... 2-3
2.3 System Specifications ............................................................. 2-17
2.4 Safety Precautions .................................................................. 2-19
3System Configuration......................................................................... 3-1
3.1 External I/O Ports Diagrams ..................................................... 3-2
3.1.1 SP-655X-R Bottom I/O Ports Diagram .............................. 3-2
3.1.2 SP-655X-R Top I/O Ports Diagram (Normal SKU) ............ 3-2
3.1.3 SP-655X-R Top I/O Ports Diagram (PoE SKU)................. 3-2
3.2 Jumper & Connector Quick Reference Table............................ 3-3
3.3 Component Locations Of System Main Board.......................... 3-4
3.3.1 Top View of System Main Board ....................................... 3-4
3.3.2 Bottom View of System Main Board.................................. 3-6
3.4 How To Set Jumpers ................................................................. 3-7
3.5 Setting Main Board Connectors and Jumpers .......................... 3-9
3.5.1 COM3 and COM4 PIN9 Definition Selection Guide .......... 3-9
3.5.2 COM PORT ..................................................................... 3-10
3.5.3 VGA PORT ......................................................................3-12
3.5.4 HDMI PORT ....................................................................3-12
3.5.5 LAN PORT.......................................................................3-13
3.5.6 Dual USB 3.0 PORT (USB1) ........................................... 3-14

ii
3.5.7 USB 3.0 PORT (USB2) ................................................... 3-14
3.5.8 USB 2.0 PORT (USB3) ................................................... 3-15
3.5.9 Programmable GPIO PIN HEADER................................ 3-15
3.5.10 I2C WAFER .....................................................................3-15
3.5.11 MCU FW Rewrite Connector...........................................3-16
3.5.12 SYSTEM FAN CONNECTOR ......................................... 3-16
3.5.13 DC POWER INPUT CONNECTOR................................. 3-16
3.5.14 MINI PCI EXPRESS SLOT .............................................3-17
3.5.15 mSATA Connector ........................................................... 3-18
3.5.16 LVDS CONNECTOR ....................................................... 3-19
3.5.17 SLIDE SWITCH FOR LVDS RESOLUTION SELECTION
......................................................................................... 3-20
3.5.18 FRONT PANEL CONNECTOR........................................ 3-23
3.5.19 HD AUDIO CONNECTOR ...............................................3-23
3.5.20 PANEL INVERTER CONNECTOR.................................. 3-24
3.5.21 SATA 3.0 CONNECTOR..................................................3-24
3.5.22 SATA Power CONNECTOR ............................................3-24
3.5.23 BIOS RESET CONNECTOR........................................... 3-25
3.5.24 LVDS BACKLIGHT CONTROL SELECTION ..................3-25
3.5.25 LVDS VCC VOLTAGE SELECTION................................3-26
3.5.27 CLEAR CMOS DATA SELECTION ................................. 3-27
.
USB POWERSOURCE SELECTION3.5.26 62-3..............................
4Software Utilities................................................................................. 4-1
4.1 Introduction................................................................................ 4-2
4.2 Installing Intel®Chipset Software Installation Utility.................. 4-5
4.3 Installing Intel®Trusted Execution Engine Installation Utility .... 4-6
4.4 Installing Graphics Driver Utility ................................................ 4-7
4.5 Installing LAN Driver Utility........................................................ 4-8

iii
4.6 Installing Sound Driver Utility .................................................... 4-9
4.7 Installing Intel®Serial I/O Driver Utility .................................... 4-10
4.8 Installing Intel®Thermal Analysis Tool .................................... 4-11
4.9 Microsoft Hotfix KB3211320 and KB3213986 Driver Installation ...
................................................................................................ 4-12
5BIOS SETUP ........................................................................................ 5-1
5.1 Introduction................................................................................ 5-2
5.2 Accessing Setup Utility.............................................................. 5-4
5.3 Main........................................................................................... 5-7
5.4 Advanced .................................................................................. 5-9
5.4.1 Advanced – ACPI Settings .............................................. 5-10
5.4.2 Advanced – Onboard Device Configuration .................... 5-11
5.4.3 Advanced – Hardware Monitor........................................ 5-12
5.4.3.1 Smart Fan Mode Configuration.....................................5-13
5.4.3.2 Smart Fan Mode Configuration – [Manual Duty Mode] 5-14
5.4.4 Advanced – F81964 Watchdog .......................................5-15
5.4.5 Advanced – S5 RTC Wake Settings................................ 5-16
5.4.5.1 S5 RTC Wake Settings [Fixed Time] ............................ 5-17
5.4.5.2 S5 RTC Wake Settings [Dynamic Time] .......................5-18
5.4.6 Advanced – CPU Configuration ...................................... 5-19
5.4.6.1 Socket 0 CPU Information ............................................5-20
5.4.6.2 CPU Power Management Configuration....................... 5-21
5.4.7 Advanced – F81964 Super IO Configuration .................. 5-22
5.4.7.1 F81964 Super IO Configuration – Serial Port 1
Configuration................................................................. 5-23
5.4.7.2 F81964 Super IO Configuration – Serial Port 2
Configuration................................................................. 5-24
5.4.7.3 F81964 Super IO Configuration – Serial Port 3

iv
Configuration................................................................. 5-25
5.4.7.4 F81964 Super IO Configuration – Serial Port 4
Configuration................................................................. 5-26
5.4.8 Advanced – USB Configuration.......................................5-27
5.4.9 Advanced – Platform Trust Technology...........................5-28
5.5 Chipset .................................................................................... 5-29
5.5.1 Chipset – North Bridge .................................................... 5-30
5.5.2 Chipset – South Bridge ...................................................5-31
5.5.2.1 South Bridge – HD-Audio Configuration .......................5-32
5.5.2.2 South Bridge – LPSS Configuration ............................. 5-33
5.5.2.3 South Bridge – PCI Express Configuration .................. 5-34
5.5.2.4 South Bridge – SATA Drives .........................................5-38
5.5.2.5 South Bridge – Miscellaneous Configuration................5-39
5.6 Security ................................................................................... 5-40
5.7 Boot ......................................................................................... 5-42
5.8 Save & Exit.............................................................................. 5-44
Appendix A System Diagrams....................................................A-1
SP-6550-R System Exploded Diagram (Normal SKU) ............................A-2
SP-6550-R Panel Module Exploded Diagram (Normal SKU) ..................A-3
SP-655X-R Box PC Exploded Diagram (Normal SKU) ............................A-5
SP-655X-R Heatsink Exploded Diagram (Normal SKU) ..........................A-7
SP-6550-R System Exploded Diagram (PoE SKU) .................................A-8
SP-6550-R Panel Module Exploded Diagram (PoE SKU) .......................A-9
SP-655X-R Box PC Exploded Diagram (PoE SKU)...............................A-11
SP-655X-R Heatsink Exploded Diagram (PoE SKU) .............................A-13
SP-6558-R System Exploded Diagram (Normal SKU) ..........................A-14
SP-6558-R Panel Module Exploded Diagram (Normal SKU) ................A-15

v
SP-6558-R System Exploded Diagram (PoE SKU) ...............................A-17
SP-6558-R Panel Module Exploded Diagram (PoE SKU) .....................A-18
SP-6555-R System Exploded Diagram (Normal SKU) ..........................A-20
SP-6555-R Panel Module Exploded Diagram (Normal SKU) ................A-21
SP-6555-R System Exploded Diagram (PoE SKU) ...............................A-23
SP-6555-R Panel Module Exploded Diagram (PoE SKU) .....................A-24
SP-6557-R System Exploded Diagram (Normal SKU) ..........................A-26
SP-6557-R Panel Module Exploded Diagram (Normal SKU) ................A-27
SP-6557-R System Exploded Diagram (PoE SKU) ...............................A-29
SP-6550-R Panel Module Exploded Diagram (PoE SKU) .....................A-30
Installing SP-6550-R / SP-6558-R Wall O-Ring .....................................A-32
Installing SP-6555-R / SP-6557-R Wall O-Ring .....................................A-33
Installing SP-6550-R / SP-6558-R VESA Mount ....................................A-34
Installing SP-6555-R / SP-6557-R VESA Mount ....................................A-35
Installing SP-6550-R / SP-6558-R Hooks ..............................................A-36
Installing SP-6555 / SP-6557 Hooks ......................................................A-39
Appendix B Technical Summary ................................................B-1
Interrupt Map ............................................................................................B-2
I/O MAP ..................................................................................................B-18
Memory Map...........................................................................................B-20
Configuring WatchDog Timer .................................................................B-22
Flash BIOS Update.................................................................................B-24

vi
Revision History
The revision history of SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R User
Manual is described below:
Version No.
Revision History
Date
M1
Initial Release
2021/12/30

SP-655X-R USER MANUAL
Page: 1-1
1 Introduction
This chapter provides the introduction for SP-6558-R /
SP-6550-R / SP-6555-R / SP-6557-R system as well as the
framework of the user manual.
The following topic is included:
•About This Manual

Chapter 1 Introduction
SP-655X-R USER MANUAL
Page: 1-2
1.1 About This Manual
Thank you for purchasing our SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R
system. The SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R system is an updated
system designed to be comparable with the highest performance of IBM AT personal
computers. The SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R system provides
faster processing speed, greater expandability and can handle more tasks than before.
This manual is designed to assist you how to install and set up the whole system. It
contains 5 chapters and 2 appendixes. Users can configure the system according to
their own needs. This user manual is intended for service personnel with strong
hardware background. It is not intended for general users.
The following section describes the structure of this user manual.
Chapter 1 Introduction
This chapter introduces the framework of this user manual.
Chapter 2 Getting Started
This chapter describes the package contents and system specifications, and illustrates
the physical appearances for SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R
system. Read the safety reminders carefully on how to take care of your system
properly.
Chapter 3 System Configuration
This chapter describes the locations and functions of the system motherboard
components. You will learn how to properly configure the connectors and system
configuration jumpers on the motherboard and configure the system to meet your own
needs.
Chapter 4 Software Utilities
This chapter contains helpful information for proper installations of the Intel Chipset
Software Installation Utility, Intel Trusted Execution Engine Driver Utility, Graphics
Driver Utility, LAN Driver Utility, Microsoft Hotfix Driver Utility, Sound Driver
Utility and Intel Serial I/O Driver Utility.
Chapter 5 BIOS Setup
This chapter provides BIOS setup information.
Appendix A System Diagrams
This appendix provides the exploded diagrams and part numbers of SP-6558-R /
SP-6550-R / SP-6555-R / SP-6557-R system.
Appendix B Technical Summary
This appendix provides the information about the system block diagram, allocation
maps for system resources, Watchdog Timer Configuration and Flash BIOS Update.

SP-655X-R USER MANUAL
Page: 2-1
2 Getting Started
This chapter provides the information for SP-6558-R /
SP-6550-R / SP-6555-R / SP-6557-R system. It describes
how to set up the system quickly and outlines the system
specifications.
The following topics are included:
•Package List
•System Overview
•System Specification
•Safety Precautions
Experienced users can go to Chapter 3 System
Configuration on page 3-1 for a quick start.

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-2
2.1 Package List
If you discover any of the items listed below are damaged or lost, please
contact your local distributor immediately.
Item
Q’ty
SP-6558-R / SP-6550-R / SP-6555-R / SP-6557-R System
1
Manual / Driver DVD
1
Quick Guide
1

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-3
2.2 System Overview
Unit: mm
SP-6558-R and SP-6550-R
Front View
SP-6558-R Rear View
75 (VESA) 50.42
C.L.75 (VESA)
224.83 (SP-6558-R)
260.12 (SP-6550-R)
216.52 (SP-6550-R)
176.83 (SP-6558-R)

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-4
Unit: mm
SP-6550-R Rear View
75 (VESA) 57.26
C.L.75 (VESA)
SP-6558-R Side View
75.6
29
11.45
5.5
140.6
164.5
6.17

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-5
Unit: mm
SP-6550-R Side View
SP-6558-R Top View (Normal SKU)
26.6
5.1
18.58
140.6
204.76
5.88
73.2
217.5
COM2
COM3
ANT4
ANT3
ANT2
ANT1
USB2.0 COM4
DIO
(option)
(option)

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-6
Unit: mm
SP-6558-R Top View (PoE SKU)
SP-6550-R Top View (Normal SKU)
217.5
DIO or COM2
COM3
PoE
LAN3 LAN4
COM4
249.6
217.5
(option)
(option)
COM2COM3
ANT4
ANT3ANT2
ANT1
USB2.0 COM4
DIO

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-7
Unit: mm
SP-6550-R Top View (PoE SKU)
SP-6558-R Bottom View
Power
Button
LAN2/
LAN1
USB
Connector
DC IN
(12/24V)
Extended Remote Switch
COM1
Line Out
HDMI
Power LED
LAN2 LAN1 HDMI
COM1
DC IN (12/24V)
Ext. PWR SW
249.6
217.5
DIO or COM2COM3
PoE
LAN3 LAN4
COM4

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-8
SP-6550-R Bottom View
Quarter View (Normal SKU)
Power
Button LAN2/
LAN1
USB
Connector
DC IN
(12/24V)
Extended Remote Switch
COM1
Line Out
HDMI
Power LED
LAN2 LAN1 HDMI
COM1
DC IN (12/24V)
Ext. PWR SW

Chapter 2 Getting Started
SP-655X-R USER MANUAL
Page: 2-9
Quarter View (PoE SKU)