quadient IM-22 User manual

User Guide
Guide Utilisateur (FR)
Benutzerhandbuch (DE)
Gebruikshandleiding (NL)
Letter Opener
IM-22/27
Ouvre-lettres / Brieföner / Briefopener

PAGE 1
TABLE OF CONTENTS First Generation: January 2015
IM-22 Serial Numbers Above:
NG2680300
NG1680300
IM-27 Serial Numbers Above:
NG2780100
NG1780100
Safety ............................................................................................................................ Page 2
Before You Start................................................................................................... Page 3-4
Packaging Recommendations....................................................................... Page 4
Setting Up................................................................................................................ Page 5-6
Turning on the Machine..................................................................................... Page 7
Variable Speed ........................................................................................................ Page 7
Using the Touchscreen ...................................................................................... Page 7
Settings........................................................................................................................ Page 8
Factory Reset .......................................................................................................... Page 8
Feed Settings...................................................................................................... Page 9-10
Batch Counter........................................................................................................ Page 11
Statistics ................................................................................................................... Page 12
Envelope Feeding................................................................................................ Page 13
Troubleshooting ................................................................................................... Page 14
Specications........................................................................................................ Page 15

PAGE 2
Warnings
• Disconnect the power supply before performing any maintenance.
• Before connecting the system to the electrical supply, ensure that the system is suitable for the local mains
voltage. Refer to the serial plate on your system for voltage requirements.
Precaution
The general process of automated document handling can sometimes create a build up of static electricity. Therefore we
recommend that the following measures are taken to reduce the side effects of any electrostatic charge.
• Make sure that you operate the system within the recommended temperature and humidity conditions.
• Make use of antistatic mats where appropriate.
• If necessary, make use of an ionizer to reduce static charge build up in the room where the system is located.
Please contact your supplier for further information.
Safety Precautions
• Only competent, trained personnel should operate this system. If non-trained personnel do operate this
system,the manufacturer will not accept responsibility for any resulting accidents or injuries.
• Only skilled persons, who are aware of the risks involved, may open the protective covers. For safety reasons,
the system will not function when the safety covers are open.
• Keep long hair, ngers, jewelry, etc. away from rotating and moving parts.
• The power connection must be easily accessible, preferably close to the system. For safety reasons, it is
essential that the system is connected to a socket outlet that has a protective earth (ground) connection.
• Over current protection in the equipment also relies on the branch circuit protection (max. 20 A).
• The following part(s) is (are) considered the equipment disconnect device(s):
- Power supply cord plug or appliance coupler.
Country Specic Conditions
Denmark
In Denmark, certain types of Class 1 appliances may be provided with a plug that does not provide an adequate earth
(ground) connection when inserted into a Danish socket outlet. Make sure the system has a good functioning connection
that has protective earthing (the plug and socket outlet must match).
Japan
• Establish an earth (ground) connection before connecting the mains plug to the power supply.
• First disconnect the power supply before removing the earth (ground) connection.
SAFETY

PAGE 3
BEFORE YOU START
Introduction
The IM-22 and IM-27 are high speed milling cutter letter openers for processing incoming mail. The system:
• Feeds envelopes
• Counts envelopes
• Opens envelopes
• Stacks envelopes
The letter openers can be fed continuously with stacks of envelopes without having to stop the machine.
The IM-22 and IM-27 are equipped with a milling cutter opener for clean and consistent cutting.
On/Off Hopper
Track Cover Receiving Tray
Waste Bin
IM-22 Machine Layout
Touch Screen
Speed Control
Support
Guide
Ramp
Base
Feed Plate
Table and
Stand

PAGE 4
If packaging needs to be disposed of please follow local guidelines for recycling and waste
disposal.
Ensure that the table top and waste bin are not discarded. They can be found at the very
bottom of the packaging under the metal stand.
PACKAGING RECOMMENDATIONS
On/Off Hopper Track Cover
Reverse Flow Conveyor
Waste Bin
IM-27 Machine Layout
Touch Screen
Speed Control
Support
Guide
Ramp
Base
Feed Plate
Table and
Stand
BEFORE YOU START
Transport
Bar Cover

PAGE 5
SETTING UP
The IM-22 and IM-27 letter openers will need some setup before they can be used. Please nd
the following illustrations for instruction on assembling the table and stand, installing the waste
tube, and placing the waste bin.
Thread the four included wheels into the bottom of the metal stand as shown in the above
illustration.
Line up the metal stand with the four corner marks located on the bottom of the table top. Using
the 6 provided screws and washers, thread screws through the metal stand into the threaded
inserts on the table top. Tighten screws using the provided Allen key.
x6

PAGE 6
SETTING UP
Place the machine on top of the table as shown in the following illustrations.
Once the machine has been placed in the correct position on the table, thread the included
grey waste tube from the underside of the table through the chassis into the milling cutter.
IM-22 IM-27
Assemble waste bin and place under the machine so it is centered under the waste tube as
shown in the below illustration.
Be sure to empty the waste bin frequently.

PAGE 7
OPERATION
Plug in the power cord.
To turn the power on press down “l”.
To turn the power off press down “O”.
Turning on the machine
Variable Speed
The model IM-22 and IM-27 letter openers are equipped with variable speed which allows the
changing of the machine speed which changes the feed rate of envelopes. The speed can be
adjusted from 0-100% by turning the knob to the right of the power button.
Please note that envelopes may not open correctly when speed is below 40% which is
indicated by the red zone on the label. Speeds lower than 40% should only be used for feeding
and counting with the milling cutter turned off.
Using the touch screen
Basic Operation
The IM-22 and IM-27 letter openers are controlled by the touchscreen found on the right
side of the machine. Upon turning on the machine, the following screen will be shown on the
touchscreen:
Home Screen
Pressing the start button will start the machine. The machine will continue to run until the
stop button is pressed or the idle delay is activated.
Pressing the stop button will stop the machine.
The counter displayed on the home screen counts envelopes as they exit the machine.
When the reset counter button is pressed, the counter value will reset to 0.
Press the settings button for feed settings, batch counter, statistics, and factory reset.

PAGE 8
OPERATION
Settings Page 1
Settings Page 2
Using the touch screen
Settings
After pressing the settings button on the home screen, settings page 1 and page 2 will be
accessible from the touchscreen. To toggle between pages, press the down and up buttons on
the right side of the screen. To return to the home screen, press the back button.
For feed settings, see page 9
For batch counter, see page 11
For statistics, see page 12
To reset the machine to factory defaults, press the factory reset button. Factory defaults are listed below:
Feed Mode: Basic
Home Screen Counter: 0
Batch Counter: 100
Delay Value: 1000ms
Demand Value: 130mm
Idle Shutoff: 20 Seconds

PAGE 9
Using the touch screen
Feed Settings
The IM-22 and IM-27 letter openers are equipped with three different feed modes: Basic, On
Demand, and On Delay.
The Basic feed setting will consistently feed and count envelopes.
The On Demand feed setting will stop the belts before an envelope exits the machine. Once
the envelope is removed from the machine, the next envelope will move to the same position.
This position can be set by adjusting the demand value in mm, which adjusts the amount of
overhang the envelope has on the exit end of the feed plate. This mode can be used for feeding
into other mail processing equipment or if an operator wants to extract documents as the mail
is opened. Please note that variable speed is disabled when the On Demand feed setting is
enabled.
The On Delay feed setting will feed one envelope per set amount of time. The set amount
of time between envelopes is set in milliseconds and has a maximum value of 10,000
milliseconds (10 seconds). This mode can be used to increase counter accuracy or to allow
time for a visual inspection by an operator.
OPERATION
Feed Settings Page 1
Feed Settings Page 2
Feed Settings Page 3

PAGE 10
OPERATION
Feed modes can be changed on feed settings page 1 by pressing on the desired feed mode.
The selected feed mode will be highlighted with a tick mark as shown below:
Basic Selected On Demand Selected On Delay Selected
Use the up and down buttons on the left side of the screen to navigate between the three feed
settings pages.
To adjust the value for On Delay, press the number next to “Delay (msec)” on feed settings
page 2.
After pressing the On Demand value, a keypad will
appear allowing for the number to be changed. The
number must be equal to or between 30 and 400
millimeters.
The IM-22 and IM-27 letter openers are equipped with an idle shutoff which will stop the
machine after a set time if no envelopes are being processed. To adjust the value for the idle
shutoff, press the number next to “idle shutoff (sec)” on feed settings page 3.
After pressing the On Delay value, a keypad will appear
allowing for the number to be changed. The number
must be equal to or between 1 and 10,000 milliseconds.
To adjust the value for On Demand, press the number next to “Demand (mm)” on feed settings
page 2.
After pressing the idle shutoff value, a keypad will
appear allowing for the number to be changed. The
number must be equal to or between 20 and 600
seconds.
The milling cutter can be turned off so the machine can be used without opening envelopes as
they are processed through the machine. To turn off the milling cutter, press the switch next to
“Milling Cutter” on feed settings page 3.
The switch indicates the current status of the milling
cutter. To turn the milling cutter back on, touch the
switch again until it displays “ON”.

PAGE 11
OPERATION
Using the touch screen
Batch Counter
The IM-22 and IM-27 letter openers are equipped with a batch counter. The batch counter
allows the operator to set a specic number of envelopes to process, start the machine, and
the machine will turn off once this number has been reached.
Batch Counter
To set the batch value, press the set batch button in the lower right hand corner of the batch
counter screen. The following screen will appear:
Batch Counter User Entry
The number in the top box is the current batch counter value. To change this value, press on
the number. After pressing on the number, a keypad will appear allowing for the number to be
changed. The batch counter can be set equal to or between 1 and 10,000. Once the value has
been entered, press the conrm button to set the batch counter value.
Pressing the start button will start the current batch. The machine will continue to
run until the stop button is pressed or the batch is complete.
Pressing the stop button will stop the machine and pause the batch counter. The
batch counter only runs from the batch counter screen.
Pressing the reset button will reset the batch counter to the preset batch counter
value.

PAGE 12
OPERATION
Using the touch screen
Statistics
Statistics can be accessed by pressing the statistics button on page 2 of the settings.
Use the up and down buttons on the right side of the screen to navigate between the four
statistics pages.
Current Rate displays the number of envelopes being fed per hour. The machine must be
feeding envelopes to see this value.
Motor Run Time shows the time that the main drive motor has run from the time of initial
installation.
Lifetime Count shows the number of envelopes that have gone through the machine from time
of initial installation.
Speed Percentage shows the current speed percentage of the motor which is controlled by the
variable speed knob. The machine must be running to see this value.

PAGE 13
ENVELOPE FEEDING
Envelopes are best fed when presorted by size and thickness thus insuring a consistent
feeding.
• Position the envelope so the ap is facing you and is away from the back of the hopper.
• Press the start button on the touchscreen to start the machine.
• Place the envelopes on to the feeding track making sure that they are ush against the back of the
hopper.
The support guide and ramp base can be used to help feed difcult, odd shaped, or very thin/
thick envelopes.
The support guide is magnetic and can be positioned in different locations on the feed plate or
on the ramp base depending on envelope sizes.
Support
Guide
Ramp
Base
Support
Guide
Ramp
Base
IM-22 IM-27

PAGE 14
TROUBLESHOOTING
If the Machine Does Not Start, Do As Follows:
1. Check that the power cord is plugged in and that the power is on at the socket and on the
machine.
2. Check that the transport bar cover is closed (IM-27 only).
3. Check that the track cover is pushed down tightly.
4. Ensure that the variable speed knob is not set below 40%.
5. Using the touchscreen, perform a factory reset.
6. Uplug machine and check fuse located in the main socket, by pulling out the fuse tray.
If the machine still does not start, contact your service organization.
If An Envelope Becomes Jammed In the Machine
1. Turn off machine, and unplug the power cord.
2. Lift track cover.
3. Remove jammed envelopes and clear any remaining mail from belts by gently removing the
envelope from left to right.
4. Replace track cover and re-stack mail on the feed plate.
5. Plug in machine, restart.
For all other service and repairs, contact your service organization.

PAGE 15
SPECIFICATIONS
Dimensions: Basic Unit
Length: 1070mm (42”)
Depth: 750mm (30”)
Height: 1195mm (47”)
Weight: approximately 104kg (230lb)
Power source: as written on the type label
230VAC / 50Hz 3.00A
120VAC / 60Hz 5.00A
Noise level: Standby - 63dB
Operating - 78dB
Material: Paper envelopes
Maximum thickness: 6mm (0.24”)
Maximum size: 260 x 330mm (10.2” x 13.0”)
Relative Humidity Ambient Temperature
Dimensions: Basic Unit
Length: 1070mm (42”)
Depth: 750mm (30”)
Height: 1065mm (42”)
Weight: approximately 72.5kg (160lb)
Power source: as written on the type label
230VAC / 50Hz 3.00A
120VAC / 60Hz 5.00A
Noise level: Standby - 63dB
Operating - 78dB
Material: Paper envelopes
Maximum thickness: 6mm (0.24”)
Maximum size: 260 x 330mm (10.2” x 13.0”)
IM-22
IM-27
Environmental Storage: 20% rH to 80% rH -15°C to 60°C (5°F to 140°F)
Environmental Operating: 15% rH to 80% rH 15°C to 35°C (60°F to 95°F)

PAGE 16

PAGE 1
TABLE DES MATIÈRES Première génération: Janvier 2015
Numéro de série de l’IM-22 à
partir de :
NG2680300
NG1680300
Numéro de série de l’IM-27 à
partir de :
NG2780100
NG1780100
Consignes de Sécurité....................................................................................... Page 2
Avant la première utilisation........................................................................ Page 3-4
Recommandations à propos de l’emballage........................................ Page 4
Installation .............................................................................................................. Page 5-6
Mise en marche....................................................................................................... Page 7
Réglage de la vitesse.......................................................................................... Page 7
Utilisation de l’écran tactile ............................................................................ Page 7
Paramètres................................................................................................................. Page 8
Réinitialisation des paramètres d’usine.................................................. Page 8
Modes de fonctionnement .......................................................................... Page 9-10
Compteur de lot.................................................................................................... Page 11
Statistiques ............................................................................................................. Page 12
Alimentation des enveloppes ...................................................................... Page 13
Dépannage............................................................................................................... Page 14
Spécicités.............................................................................................................. Page 15

PAGE 2
SÉCURITÉ
Avertissements
• Déconnectez l’appareil du secteur avant d’effectuer toute opération de maintenance.
• Avant de brancher le système à l’alimentation électrique, vériez qu’il est adapté à la tension locale.
Reportez-vous à la plaque signalétique gurant sur votre système.
Précaution
Le processus général de gestion automatisée des documents peut parfois créer une accumulation d’électricité statique.
Par conséquent, nous recommandons que les mesures suivantes sont prises pour réduire les effets secondaires de toute
charge électrostatique.
• Assurez-vous d’utiliser le système dans les conditions de température et d’humidité recommandées.
• Utilisez des tapis antistatiques, le cas échéant.
• Le cas échéant, utilisez un ionisateur pour réduire l’accumulation de la charge statique dans la pièce où
se trouve le système.
Pour de plus amples informations, veuillez contacter votre fournisseur.
Mesures de sécurité
• Seul le personnel formé compétent est autorisé à utiliser ce système. Le fabricant décline toute responsabilité
en cas d’accidents ou de blessures corporelles découlant d’une utilisation non autorisée.
• Seules les personnes qualiées, conscientes des risques encourus, sont autorisées à ouvrir les couvercles
de protection. Pour des raisons de sécurité, le système ne fonctionne pas lorsque les couvercles sont ouverts.
• Éloignez les cheveux longs, les doigts, les bijoux, etc. des pièces tournantes et mobiles.
• Le raccord d’alimentation doit être facilement accessible, placé de préférence près du système. Pour des
raisons de sécurité, le système doit impérativement être connecté à une prise de courant avec mise à la terre.
• La protection contre la surintensité dans l’équipement repose également sur la protection du circuit de
dérivation (max. 20 A).
• Le ou les éléments suivants sont considérés comme étant les dispositifs de déconnexion de l’équipement :
- Fiche du cordon d’alimentation ou coupleur.
Conditions spéciques à un pays
Danemark
Au Danemark, il se peut que certains types d’appareils de classe 1 soient livrés avec une che qui n’assure pas une mise
la terre appropriée lorsqu’elle est introduite dans une prise de courant danoise. Assurez-vous que le système présente
des raccordements parfaitement fonctionnels du point de vue de la mise à la terre de protection (la che et la prise de
courant doivent concorder).
Japon
• Établissez une mise à la terre avant de brancher la che d’alimentation sur le secteur.
• Débranchez d’abord l’appareil du secteur avant de retirer la mise à la terre.