quadient IS-240 User manual

Franking machine
Installation Guide
IS-240/280

Installation G uide
This guide contains important information, safety precautions and recommendations
to operate your equipment in the best possible conditions.
1.1 Safety Requirements ..............................................................3
How to Disconnect your Mailing System........................................................................... 6
1.2 Opening the box ....................................................................8
1.3 Step A – Preparing the Mailing System ............................... 10
1.4 Step B – Setting up connections .......................................... 13
1.5 Step C – Installing Mailing System.......................................25
1.6 Loading funds into the Postage Meter.................................33
1.7 Basic Mail Processing...........................................................35
How to Apply Postage..................................................................................................... 36
1 Installation Guide
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Safety Requireme nts
Power Connection
Before connection, check whether the Mailing System is suitable for external power
supply; refer to the type plates at the back of the pieces of equipment.
•Use an outlet located near the equipment and easily accessible. As the power
supply cord is the equipment disconnecting device, do not route the power cord
between pieces of furniture or over sharp edges.
•Avoid using outlets controlled by wall switches or shared by other equipment.
•Make sure there is no strain on the power supply cord.
1.1 Safety Requirements
•To reduce the risk of fire, use only the power cord supplied with
the Mailing System.
•Do not use this product on a wet floor or near water.
•Your machine should be connected with a 19vdc - 2.6A limited
power source.
•In case of liquid spillage, disconnect the external power supply
from the wall plug and proceed to cleaning.
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Compliance
Energy Star compliance
Your mailing machine is Energy Star compliant: it helps you to save energy and
money while protecting the environment.
Environmental compliance
A program is implemented for the recycling of worn mailing machines and machines
at the end of their lifetime. Contribute in a responsible way to the environmental pro-
tection by consulting your retailer internet site, or by contacting him. He will inform you
of the collection and treatment processes of these machines.
CE compliance
Products presented in this guide conform to requirements of directives number 2002/
95/EC, 2006/95/EC and 2004/108/EC. These products are compliant with EN 55022.
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General Safety
•Before using your Mailing System, thoroughly read the operating instructions.
•To reduce the risk of fire, electric shock and injury to persons, follow normal and
basic safety precautions for office equipment when using your mailing system.
•To avoid equipment damage, only use approved supplies (inks, tapes,
cleaners...).
Follow the additional safety precautions below:
•Do not place lit candles, cigarettes, cigars, etc. on the Mailing System.
•When lifting covers, wait for all parts to stop moving before placing hands near the
printhead.
•To prevent overheating do not block the equipment ventilation openings or try to
stop the power supply fans.
•Do not remove bolted covers as they enclose potentially hazardous parts that
should only be accessed by a Service Representative.
The Mailing System contains moving parts. Keep fingers, long
hairs, neck ties, loose clothing away from the mail path at all
times.
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Environmental conditions
Your Mailing System should only be operated in the following conditions:
•Temperature range: 10°C - 40°C.
•Relative humidity: max. 80% without condensation.
Weighing accuracy
Disconnecting your Mailing System
How to Disconnect your Mailing System
How to
Disconnect your
Mailing System
The power supply cord is the equipment disconnecting device.
1Set the Mailing System to Sleep or Soft-off mode if there is
no emergency by pressing the Sleep button. .
2Unplug the power supply from the wall plug.
To obtain the best weighing results, use a solid and steady
table:
•Far from any door
•Far from any fan.
To avoid weighing errors, make sure the Weighing Platform is
clear when waking up the machine.
Unplugging the power supply cord only when the mailing machine
is in
Sleep mode avoids keeping the ink cartridge in a unpro-
tected position where the ink may dry out and become unusable.
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Telephone and LAN Connections
Follow the additional precautions below:
•Avoid using equipment during an electrical storm; there may be a risk of electrical
shock from lightning.
•Do not install telephone jacks or LAN connectors in a wet location.
•Disconnect the telephone or LAN cable from the wall before removing equipment.
To prevent damage to equipment, do not confuse telephone jacks
that connect to the modem and LAN connectors that are bigger:
•Analog phone (4 wires)
•LAN (8 wires)
To reduce the risk of fire, only connect the modem to the tele-
phone line using supplied cable.
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Opening the box
Your system is delivered in one box. Check the content of this box.
If anything is missing, contact your customer service.
Main components
1.2 Opening the box
Mailing System Meter Ink cartridge
Power Supply User documentation
and PC Meter Link
application
Weighing Platform
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Connection components
USB cable for PC Meter Link
LAN cable
Analog modem and
phone cable
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Step A – Preparing the Mailing System
A1 – Installing Postage Meter (PSD)
The Meter contains accounting and credit information.
1.3 Step A – Preparing the Mailing
System
Do not connect the Power Supply to the System before
instructed.
You may damage equipment .
•Turn the Mailing System on its back. •Open the PSD cover located under
the Mailing System.
•Remove PSD from the packaging.
•Write down PSD No: (N33xxxxxx).
You will need it at step C. •Insert PSD into the Mailing System,
by positioning it vertically, with the
contacts down and facing to the rear,
and the labels towards you.
•Close PSD cover.
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A2 – Removing the cardboard wedge
Inside the Mailing System, a cardboard wedge blocks the printing head carriage.
•Open the Mailing System front cover
by pulling it by the upper left corner.
•Remove the foam block.
•Remove the wedge to allow the
system normal operation.
•Close the Mailing System front
cover.
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A3 – Installing the Weighing Platform
Remove the weighing platform from the packaging.
•Connect the Weighing Platform
cable to the Mailing System. •Stow the cable in its compartment and place the Weighing Platform on
the Mailing System.
To avoid weighing errors, make sure the Weighing Platform is
clear when waking up the system.
If — — g is displayed while using your Mailing System, please
refer to the user guide to perform a 'rezero' of the WP.
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Step B – Setti ng up connec tions
In order to load funds, download rates, and support your Mailing System, you must
set-up a connection between the Mailing System and the server.
This can be done in one of the following ways:
1.4 Step B – Setting up connections
Connection methods How does it function?
PC Meter Link
(Recommended)
See
Setting up connection
with PC Meter Link p.15
The Mailing System communicates with the server
directly through a software installed on your PC (com-
puter).
This method allows you to benefit from broadband con-
nection through your PC High Speed internet connec-
tion.
•This method allows for fast, seamless postage
rate updates and funds downloads; and software
updates to be performed remotely and automat-
ically.
•Using this method prevents connection errors
when connecting to the sever.
LAN
See Setting up connection
with LAN
p.18
The Mailing System can also communicate with the
server over a LAN connection (Local Area Network).
•This method allows for fast, seamless postage
rate update and fund downloads; and software
updates to be performed remotely and automat-
ically.
•Using LAN connectivity eliminates connection
errors when connecting to the server.
MODEM connection
(Optional accessories
required)
See
Setting up connection
with an Analog Modem p.21
If you do not have a high speed Internet connection
available, the Mailing System can communicate with the
server using a dial-up modem connected to an analog
telephone line or fax line.
This method can only be used for postage rate updates
and fund download .
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Depending on your connecting equipment, choose the applicable
method below.
To ensure you have up to date access to online postage statistics
and postal usages, please ensure that the connection remains
live at all times and is not disrupted.
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Setting up connection with PC Meter Link
a) Installing and connecting PC Meter Link
1 Insert your installation CD in the CD drive of your computer.
The CD installation menu appears.
2 Select your country in the list, then click OK .
A new menu appears.
3 Choose Run PC Meter Link software installation .
Several windows will success to each other on your screen to achieve the instal-
lation.
4 Follow the instructions indicated on these windows. You will be asked to connect
your Mailing System, see below how to do.
Connecting your Mailing System to your PC via USB
Please do not connect your Mailing System to a USB port on your
PC before installing PC Meter Link software.
The installation software will notify you when to connect your
Mailing System to your PC.
Please close all running applications before beginning PC Meter
Link Software installation.
•Plug to the USB cable square end to
your system •Plug the USB cable flat end to your computer
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Connecting your Mailing System to Power Supply
Connecting the power supply starts the software steps for the machine setup.
Remove the power supply and power cable from the packaging.
Once installation process is finished, you will be asked to reboot your PC. PC Meter
Link will start automatically on your next PC startup.
Only use the Power Supply Cord delivered with the Mailing Sys-
tem.
•Plug the female connector of the
power supply cord into the bottom
back connector of your system. •Plug the male end of the power
supply cord into a wall socket.
A PC Meter Link icon will appear in your system tray, indicating
the connection status (see User Guide for details).
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b) Configuring installation with PC Meter Link
The installation wizard is going to help you to configure the connection to the server.
The machine automatically detects the connected devices.
Note that the installation process restarts from the beginning if power is turned off
before the process is completed.
A moment after powering-up, the control panel of the machine displays the first
screen.
Check connectivity on PC Meter Link software before installing
your system. Both links to your system and to the Internet must
be active, otherwise installation process cannot be completed.
Active link is shown by a green and solid line
.
•Press to start the installation
process. •Press to continue.
•Press to continue. •Press to select
PC Meter
Link
.
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Setting up connection with LAN
a) Connecting with LAN
Remove the LAN cable from the packaging.
Connecting your Mailing System to network with the LAN cable
If you encounter any difficulties in configuring settings of your LAN
connection, please refer to Connection settings section of the
LAN installation guide supplied in the CD-ROM.
•Select a location for the Mailing
System near an Internet / LAN jack
or router.
•Plug one end of the LAN cable into a
LAN or router jack.
•Connect the other end of the LAN
cable into the LAN port. •Your Mailing System is now con-
nected to LAN.
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Connecting the Power
Connecting the power supply starts the software steps for the machine setup.
Remove the power supply and power cable from the packaging.
The machine starts and launches the installation wizard automatically.
Only use the Power Supply Cord delivered with the Mailing Sys-
tem.
•Plug the female connector of the
power supply cord into the bottom
back connector of your system. •Plug the male end of the power
supply cord into a wall socket.
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